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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83026 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103839 Views
10 replies
3 likes
Hi, im currently connected to facebook with my spotify (so when i deactivate my facebook, as does spotify). Is there a way to swap it over to just a username and password so that it is not synced up with facebook? Or do i have to create a whole new o...
Hi, im currently connected to facebook with my spotify (so when i deactivate my facebook, as does spotify). Is there a way to swap it over to just a username and password so that it is not sync...
Community Legend
205 Views
1 replies
0 likes
After a trial period, my credit card was charged. This payment does not appear in my account and my subscription still says it's free. I have logged in a few times. What do you need from me to reset my account status? -JC
After a trial period, my credit card was charged. This payment does not appear in my account and my subscription still says it's free. I have logged in a few times. What do you need from me to reset ...
Community Legend
197 Views
1 replies
0 likes
I am logged into my facebook on my phone but when i try to login to spotify using facebook it says incorrect user name or password. Also I changed my email on my facebook page but it does not refect this in my account info for my spotify account.
I am logged into my facebook on my phone but when i try to login to spotify using facebook it says incorrect user name or password. Also I changed my email on my facebook page but it does not refect ...
Community Legend
348 Views
1 replies
0 likes
Hi I have an issue trying to log in using my Facebook account when I try it in the web site and in my android device. They both say my user or password are wrong. BTW I just changed the FB password. And I can log in with the desktop application.
Hi I have an issue trying to log in using my Facebook account when I try it in the web site and in my android device. They both say my user or password are wrong. BTW I just changed the FB...
Community Legend
381 Views
3 replies
0 likes
Hi everytime i try to do the carrier subscription option on mobile it gives me an error saying "Error on line 3 on column 2:StartTag: Invalid element name." If you could please help me it would be appreciated
Hi everytime i try to do the carrier subscription option on mobile it gives me an error saying "Error on line 3 on column 2:StartTag: Invalid element name." If you could please help me it would be ap...
Community Legend
326 Views
3 replies
0 likes
I am trying to upgrade to a premium account. Your product will not except my zip code, which I know is correct. It just spins. Will you be able to help me with this issue. Thank you, Saundra Hopp
I am trying to upgrade to a premium account. Your product will not except my zip code, which I know is correct. It just spins. Will you be able to help me with this issue. Thank you, S...
Community Legend
491 Views
1 replies
1 likes
Hi, I am user of Spotify Premium since middle December. Nevertheless, today I have enter into my account and I have realized that this has became SPOTIFY FREE and all my playlist have desappear.. I have tried to reach help from Spotify team (I have s...
Hi, I am user of Spotify Premium since middle December. Nevertheless, today I have enter into my account and I have realized that this has became SPOTIFY FREE and all my playlist have desa...
Community Legend
317 Views
3 replies
0 likes
I'm not liking the "Add to collection" system, and would like to have my star button back. Thanks in advance!
I'm not liking the "Add to collection" system, and would like to have my star button back. Thanks in advance!
Community Legend
624 Views
3 replies
0 likes
Spotify keeps cancelling my account also. It seems I have to renew every month. But this month I wasnt gonna renew because of this issue, but it decided to direct debit this time but its beens about a week and I still have no premium access. Whats go...
Spotify keeps cancelling my account also. It seems I have to renew every month. But this month I wasnt gonna renew because of this issue, but it decided to direct debit this time but its beens about ...
Spotify
343 Views
2 replies
0 likes
Hi,Around 12 months ago I was given an account by someone and started to use spotify. I recently realised that it was tied to a Telia contract of some sort?I found this thread: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-p...
Hi, Around 12 months ago I was given an account by someone and started to use spotify. I recently realised that it was tied to a Telia contract of some sort? I found this thread: http://community...
Spotify
328 Views
1 replies
0 likes
Can you help me to log off my account to all units? My desorbing friends wont stop having a play/pause war with me, and I'm tired off it.. I have already change my password but they are still logged in on my account.. Please help me!
Can you help me to log off my account to all units? My desorbing friends wont stop having a play/pause war with me, and I'm tired off it.. I have already change my password but they are still logged ...
Community Legend
201 Views
1 replies
0 likes
I am paying for Spotify premium because I thought I could sync five accounts. Now I have accounts randomly being un-synced and not able to use my playlists offline. My issue is I have work and personnel devices I want to sync, a total of 5 which is w...
I am paying for Spotify premium because I thought I could sync five accounts. Now I have accounts randomly being un-synced and not able to use my playlists offline. My issue is I have wor...
Community Legend
263 Views
1 replies
0 likes
Hello, I heard that Spotify removed the time limit from free users quite recently. That means I should be able to stream whatever I want, whenever I want on the desktop app, the tablet app and the web app... am I wrong? It even says so here. However,...
Hello, I heard that Spotify removed the time limit from free users quite recently. That means I should be able to stream whatever I want, whenever I want on the desktop app, the tablet app...
Casual Listener
839 Views
2 replies
0 likes
Hi folks, i have a huge login problem on my spotify account. I did forget my password for the login and the mail adsress, which i used for the registration is not longer existing, so no way to reset my password. Is there any way, to get a new Passwor...
Hi folks, i have a huge login problem on my spotify account. I did forget my password for the login and the mail adsress, which i used for the registration is not longer existin...
Casual Listener
349 Views
2 replies
0 likes
Hi guys, I have a minor problem here. I decided after a breakup to unfollow my ex' "top tracks" list to not be reminded so much of her. To be precise I can unfollow that playlist but for only about a second after which I instantly follow that playlis...
Hi guys, I have a minor problem here. I decided after a breakup to unfollow my ex' "top tracks" list to not be reminded so much of her. To be precise I can unfo...
Community Legend
397 Views
1 replies
0 likes
I paid for spotify unlimited but I don't see the benefit. What is the difference between the free and the unlimited? I am so disappointed. I AM STILL HEARING ADS, ONLY A FEW AMOUNT OF SKIPS PER HOUR, PLAY ON SHUFFLE!!! WHAT AM I PAYING FOR?
I paid for spotify unlimited but I don't see the benefit. What is the difference between the free and the unlimited? I am so disappointed. I AM STILL HEARING ADS, ONLY A FEW AMOUNT OF SKIPS PER HOUR,...
Community Legend
5599 Views
4 replies
0 likes
Hi I won this weeks 6 months free spotify comp on twitter (emmaljonesbz) I've just had the discount code DM to me and have logged in with my account details. However for some reason the free 6 months has been added to my Mum's account. My Mum's accou...
Hi I won this weeks 6 months free spotify comp on twitter (emmaljonesbz) I've just had the discount code DM to me and have logged in with my account details. However for some reason the free 6 months...
Spotify Legend
463 Views
3 replies
0 likes
I just got a 10$ spotify card thinking that it might get me one maybe two months of music . We'll when I had the 48hr trial I was aloud to download unlimited music and also make it so I could listen too it when I didn't even have Internet on my phone...
I just got a 10$ spotify card thinking that it might get me one maybe two months of music . We'll when I had the 48hr trial I was aloud to download unlimited music and also make it so I could listen ...
Spotify Legend
333 Views
1 replies
0 likes
I purchased the spotify card and redeemed it on the website, then logged into my facebook account and it says i upgraded successfully. I go to the mobile app and log out/in, noyhing. Clean reinstall, nothing. Any help? Also, im not paying to continue...
I purchased the spotify card and redeemed it on the website, then logged into my facebook account and it says i upgraded successfully. I go to the mobile app and log out/in, noyhing. Clean reinstall,...
Casual Listener
434 Views
3 replies
0 likes
Premium has stopped working on my iphone. I still have all of my playlists but I can't click on any songs to play them. I get the pop up that I need to upgrade to premium
Premium has stopped working on my iphone. I still have all of my playlists but I can't click on any songs to play them. I get the pop up that I need to upgrade to premium
Community Legend
326 Views
2 replies
0 likes
