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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

Disconnect from Facebook

Hello - I would like to Deactivate my Facebook account, and I understand this is a tricky issue given Spotify's FB integration. I have seen instructions for creating a new account and messaging Spotify Help with account details to get songs/account d...

Newbie

Hello -   I would like to Deactivate my Facebook account, and I understand this is a tricky issue given Spotify's FB integration.   I have seen instructions for creating a new accou...

Peter__

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

slette spotify kontoen

hvordan slette spotify kontoen min???

Newbie

hvordan slette spotify kontoen min???

Peter__

Community Legend

3911 Views

1 replies

0 likes

  • 3911 Views
  • 1 replies
  • 0 likes

USA BUG SPOTIFY 2043

This guide will tell us all everything it really works i think spotify should stop this http://www.mediafire.com/download/a5q7mlbs6f1vl68/Spotify+Premium+Method+%23Noob+friendly.pdf

Casual Listener

This guide will tell us all everything it really works i think spotify should stop this   http://www.mediafire.com/download/a5q7mlbs6f1vl68/Spotify+Premium+Method+%23Noob+friendly.pdf

Fixthebugs

Casual Listener

4947 Views

2 replies

0 likes

  • 4947 Views
  • 2 replies
  • 0 likes

IP Address and Country don't match...Can I still use the Premium service?

I just moved to Canada and realized that Spotify is not yet part of the Spotify family. I want to purchase the Premium package, but am not sure if I will be able to access my music (since the IP address and my 'home' country, the U.S., won't match). ...

Newbie

I just moved to Canada and realized that Spotify is not yet part of the Spotify family.  I want to purchase the Premium package, but am not sure if I will be able to access my music (since the I...

Peter__

Community Legend

369 Views

1 replies

0 likes

Premium
  • 369 Views
  • 1 replies
  • 0 likes

Mixed up Artists and Albums

Dear Spotify-Team, I dont know where else to post this message, so I will do it in this section. I found an artist whose albums are mixed up with other artists. Please check for artist Frost This are the official releases: 2010: The Philadelphia Expe...

Casual Listener

Dear Spotify-Team,   I dont know where else to post this message, so I will do it in this section.   I found an artist whose albums are mixed up with other artists.   Pleas...

oberstrolex

Casual Listener

348 Views

2 replies

0 likes

Other
  • 348 Views
  • 2 replies
  • 0 likes

Solved!! no password mail -marantz :-)

I have already tried several times to apply for a password because I need this to be able to use spotify on my external equipment "Marantz". I am logged in via facebook, but in my account on spotify I have also a user name. I have already commented o...

Casual Listener

I have already tried several times to apply for a password because I need this to be able to use spotify on my external equipment "Marantz". I am logged in via facebook, but in my account on spotif...

A_Musiclover

Casual Listener

638 Views

7 replies

0 likes

Account
  • 638 Views
  • 7 replies
  • 0 likes

Solved!! Related Artists Feature

I see that many users are having trouble with related artist. My troubled is that the related artist feature has disappeared. Any advice?

Newbie

I see that many users are having trouble with related artist. My troubled is that the related artist  feature has disappeared. Any advice?

groveraar

Casual Listener

775 Views

6 replies

1 likes

  • 775 Views
  • 6 replies
  • 1 likes

Solved!! Charged twice

I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I really wanted my playlists back and I tried signin...

Newbie

I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I...

Peter__

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Wrong email help

Hello, I have recently sent a request for my email to be changed on my account as I used the wrong one and need to change my password as I can't remember it. I specified in the request that I wanted them to send the reply to the one I want to change ...

Casual Listener

Hello, I have recently sent a request for my email to be changed on my account as I used the wrong one and need to change my password as I can't remember it. I specified in the request that I wanted ...

joebridge

Casual Listener

329 Views

5 replies

0 likes

  • 329 Views
  • 5 replies
  • 0 likes

Can't Log In/Can't Reset Password!

I've tried logging in over and over and over and over and over and over and over and over and over again to Spotify, but it won't *%&@# let me in It took me 30 minutes to figure out that the *&%^&#& username was a stupid string of nonsense numbers in...

Newbie

I've tried logging in over and over and over and over and over and over and over and over and over again to Spotify, but it won't *%&@# let me in 😞 It took me 30 minutes to figure out that the *...

user-removed

Not applicable

9922 Views

3 replies

1 likes

  • 9922 Views
  • 3 replies
  • 1 likes

Can't log in!!!

Hi I logged out of my premium and can't log back in, I was sure I new my pass word and user name ( dylanandroxanne ) but it won't work. I need to stop payments or find a way to log in again. Please help

Newbie

Hi I logged out of my premium and can't log back in, I was sure I new my pass word and user name ( dylanandroxanne ) but it won't work. I need to stop payments or find a way to log in again. Please h...

Peter__

Community Legend

249 Views

1 replies

0 likes

Login
  • 249 Views
  • 1 replies
  • 0 likes

Trying to upgrade through Boku?

I tried to upgrade to premium through Boku, I keep getting a message saying that "sorry, your sprint account is not authorized for purchase"...I contacted sprint, they couldn't help me, they basically said they didn't know what I was talking about......

Newbie

I tried to upgrade to premium through Boku, I keep getting a message saying that "sorry, your sprint account is not authorized for purchase"...I contacted sprint, they couldn't help me, they basicall...

Joe

Community Legend

378 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 378 Views
  • 1 replies
  • 0 likes

Error 408

I'm in South America, my account is registered in Australia. I've been over here for 2 months and haven't had an issue using spotify until today. I open the app on my iPhone 4S and it emedietly closes. After repeated attempts I briefly saw a message ...

Casual Listener

I'm in South America, my account is registered in Australia. I've been over here for 2 months and haven't had an issue using spotify until today. I open the app on my iPhone 4S and it emedietly close...

Peter__

Community Legend

644 Views

5 replies

0 likes

  • 644 Views
  • 5 replies
  • 0 likes

Accessing Spotify through a Facebook Account When Facebook is Inaccessible

This issue is a bit strange: I would like to listen to Spotify when I'm at work. My Spotify account is (unfortunately) linked to my Facebook account. My work computer can't access Facebook. What's a girl to do? I tried to post a question to the commu...

Newbie

This issue is a bit strange:   I would like to listen to Spotify when I'm at work.  My Spotify account is (unfortunately) linked to my Facebook account.  My work computer can't acc...

Peter__

Community Legend

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

New Facebook account

Please help me to change the facebook account that is associated with my Spotify Account. Thanks.

Newbie

Please help me to change the facebook account that is associated with my Spotify Account.  Thanks.

Peter__

Community Legend

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Report hackers ?

Hi i am a admin in a facebook group and a member tried to sell hacked lifetime accounts. How do i report this?

Newbie

Hi i am a admin in a facebook group and a member tried to sell hacked lifetime accounts. How do i report this?

Joe

Community Legend

286 Views

1 replies

0 likes

Account
  • 286 Views
  • 1 replies
  • 0 likes

Premium account stopped working after six months

I've had Spotify Premium for several months now, but today it completely dropped me and claims that I'm now a Spotify Free user, despite Premium functioning perfectly well last night. What is happening? Will I have to sign up for Premium again? Is th...

Regular

I've had Spotify Premium for several months now, but today it completely dropped me and claims that I'm now a Spotify Free user, despite Premium functioning perfectly well last night. What is happeni...

pm-spaceman

Regular

562 Views

4 replies

0 likes

Account
Free
Premium
Subscription
  • 562 Views
  • 4 replies
  • 0 likes

Solved!! Spotify thinks I'm abroad!

I created a spotify account whilst on holiday in Spain but now I'm back in the uk it won't let me log in as it says I can can only use it for 14 days abroad. How do I change my home country please?

Casual Listener

I created a spotify account whilst on holiday in Spain but now I'm back in the uk it won't let me log in as it says I can can only use it for 14 days abroad. How do I change my home country please?

Mess12

Newbie

37702 Views

12 replies

5 likes

Login
  • 37702 Views
  • 12 replies
  • 5 likes

Some radio stations are not working

Hi, When I use Spotify Radio, radio stations based on some artists work others do not work. When I try to select the non working radio stations I get this message: "Sorry this radio station cannot be started. Please try with something else". Does any...

Music Fan

Hi,   When I use Spotify Radio, radio stations based on some artists work others do not work. When I try to select the non working radio stations I get this message: "Sorry this radio s...

Esben

Music Fan

332 Views

2 replies

0 likes

Other
  • 332 Views
  • 2 replies
  • 0 likes

Most songs not available in my region?

I am new subscriber to Spotify, after being a long time Rhapsody customer. I use Squeexeboxes all throughout my house. Now trying out Spotify and comparing with Rhapsody and I am finding that at least half of the tracks that I try to play return a me...

Casual Listener

I am new subscriber to Spotify, after being a long time Rhapsody customer. I use Squeexeboxes all throughout my house.   Now trying out Spotify and comparing with Rhapsody and I am finding t...

dc0066

Newbie

2519 Views

3 replies

0 likes

Other
  • 2519 Views
  • 3 replies
  • 0 likes