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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334882 Views
  • 890 replies
  • 105 likes
  • Account
  • 334882 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147733 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147733 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86012 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86012 Views
  • 68 replies
  • 9 likes

Solved!! Kinda Confused.....

So I'm coming up on six months of using Spotify, and I keep seeing that there's a 2.5 hour per week limit on music after that point. My question is- does this include the US, because I've seen a few comments saying that it's for everyone, and some sa...

  • Visitor
  • So I'm coming up on six months of using Spotify, and I keep seeing that there's a 2.5 hour per week limit on music after that point.   My question is- does this include the US, because I've ...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Problem with paypal

cant renew my spotify premium due to "paypal" Issues. i have contacted paypal, nothing is wrong here - please fix that !

  • Casual Listener
  • cant renew my spotify premium due to "paypal" Issues.    i have contacted paypal, nothing is wrong here - please fix that !  
  • BaronvonBraun
  • Casual Listener
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Can't see what my friends are listening to anymore

i'm using version 0.9 and i can't see what my friends are listening to anymore. i followed some friends and artists and i could see what they were listening, but suddenly i stoped seing that on my activities panel and i've already tried to log off an...

  • Casual Listener
  • i'm using version 0.9 and i can't see what my friends are listening to anymore. i followed some friends and artists and i could see what they were listening, but suddenly i stoped seing that on my ac...
  • macacalissy
  • Casual Listener
  • 365 Views
  • 4 replies
  • 0 likes
  • 365 Views
  • 4 replies
  • 0 likes

Log out all devices

Could I please be logged out of all my devices please

  • Casual Listener
  • Could I please be logged out of all my devices please 🙂
  • rosskwilliams
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Spotify no longer premium despite paying for premium to spotify partner Virgin Media

Hi I pay for my Spotify Premium with Spotify partner Virgin Media. Today I have signed in to the spotify app on my desktop PC and I have a message at the top saying my account with spotify partner as ended. I have checked with Virgin Media and the pr...

  • Regular
  • Hi I pay for my Spotify Premium with Spotify partner Virgin Media. Today I have signed in to the spotify app on my desktop PC and I have a message at the top saying my account with spotify partner as...
  • spacecowboy1983
  • Casual Listener
  • 754 Views
  • 16 replies
  • 0 likes
  • 754 Views
  • 16 replies
  • 0 likes

TO BE SET IMMIDIATELY: Got my old Facebook Profile, hacked. I opened a new one.

LINK MY ACCOUNT TO MY NEW FACEBOOK PROFILE SO THAT - ME AND ONLY ME - CAN USE IT!!!! I removed the app from both iPhone/iPad !!!! DO IT IMMIDIATELY! I'm Paying for something i don't even use!!!!!!!!!!! I'm starting be a little upset about this!Staff,...

  • Newbie
  • LINK MY ACCOUNT TO MY NEW FACEBOOK PROFILE SO THAT - ME AND ONLY ME - CAN USE IT!!!! I removed the app from both iPhone/iPad !!!! DO IT IMMIDIATELY! I'm Paying for something i don't even use!!!!!...
  • Peter__
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Unauthorized Charges

Balancing my checkbook this morning and I see $119.88 charged by SPOTIFYSUB which is /really/ impressive since I've never even given you folks my credit card info. What's the fastest way to get this fraudulent use dealt with? I'd like my money back a...

  • Casual Listener
  • Balancing my checkbook this morning and I see $119.88 charged by SPOTIFYSUB which is /really/ impressive since I've never even given you folks my credit card info. What's the fastest way to get this ...
  • meahtenoha
  • Spotify
  • 7948 Views
  • 10 replies
  • 1 likes
  • 7948 Views
  • 10 replies
  • 1 likes

Solved!! I have an old account and cannot login

Its annoying trying to reset my password and not getting anything + try to contact support directly and all Im getting is a self-answer machine giving me instructions on how to reset my password, ok so how do I send a ticket if the only way is being ...

  • Casual Listener
  • Its annoying trying to reset my password and not getting anything + try to contact support directly and all Im getting is a self-answer machine giving me instructions on how to reset my password, ok ...
  • raulj25
  • Casual Listener
  • 452 Views
  • 4 replies
  • 0 likes
  • 452 Views
  • 4 replies
  • 0 likes

Premium account Hacked!

Hi there, unfortunatly it has come to my attention that my account has been hacked obviously this is a massive cause for concern as they've changed my password, date of birth and email address without so much as a notification email sent to my email....

  • Regular
  • Hi there, unfortunatly it has come to my attention that my account has been hacked obviously this is a massive cause for concern as they've changed my password, date of birth and email address withou...
  • jamesbazza93
  • Regular
  • 280 Views
  • 5 replies
  • 0 likes
  • 280 Views
  • 5 replies
  • 0 likes

Solved!! How can I find out when my NUS discount ends?

I signed up to Spotify with the NUS discount, however I have no idea when it'll end and I'll go back to being charged £9.99 a month... So, how can I find out Liam

  • Community Legend
  • I signed up to Spotify with the NUS discount, however I have no idea when it'll end and I'll go back to being charged £9.99 a month...   So, how can I find out 😛   Liam
  • Liam
  • Community Legend
  • 475 Views
  • 4 replies
  • 0 likes
  • 475 Views
  • 4 replies
  • 0 likes

problem premium account

hi guys, I've problem with my account, I'm italian and spotify is available in Italy but now i'm in Hungary. The problem is, I can't buy a premium account because is not available in Hungary and I can't use the free version because it's available out...

  • Newbie
  • hi guys,  I've problem with my account, I'm italian and spotify is available in Italy but now i'm in Hungary. The problem is, I can't buy a premium account because is not available in Hungar...
  • Liam
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Maccabees - Given to the Wild - Removed from Spotify US

This is one of my favorite albums from the past few years, and within the past week it has been removed from Spotify US, where it had been available since release. The album is still available on the US iTunes store. What gives? It seems that the Spo...

  • Music Fan
  • This is one of my favorite albums from the past few years, and within the past week it has been removed from Spotify US, where it had been available since release. The album is still available on the...
  • CarlosDiaz
  • Music Fan
  • 646 Views
  • 3 replies
  • 2 likes
  • 646 Views
  • 3 replies
  • 2 likes

Music will not play

Hello, As of about 5 minutes ago all music will not play in either the application, the webbased version of Spotfy, or the mobile applications. I am saddened to see when trying to access your support pages the lack of any contact details, especially ...

  • Casual Listener
  • Hello,   As of about 5 minutes ago all music will not play in either the application, the webbased version of Spotfy, or the mobile applications.   I am saddened to see when trying ...
  • smelico
  • Community Legend
  • 1082 Views
  • 13 replies
  • 2 likes
  • 1082 Views
  • 13 replies
  • 2 likes

Can iI create a new spotify account

I after speaking to Virgin Media about the problem which I posted here it seems there is a problem in regesting a premium to an existing account. So my question is can I set up a new spotify account with a new email address.

  • Regular
  • I after speaking to Virgin Media about the problem which I posted here it seems there is a problem in regesting a premium to an existing account.   So my question is can I set up a new spoti...
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Hacked account

My account "ch4lle" have been hacked and I now have been charged for 1 year of spotify för 1188 swedish kronor. I have not aproved this and wish to cancel this and get my money back and my account disabled. /Charlie

  • Newbie
  • My account "ch4lle" have been hacked and I now have been charged for 1 year of spotify för 1188 swedish kronor. I have not aproved this and wish to cancel this and get my money back and my account di...
  • Peter__
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Catalogue abroad

Hello Is the available catalogue decided by IP address or by registered credit card address? So for example, if I live and use Spotify in the UK but would like the Swedish Spotify catalogue (and apps), can I use a Swedish credit card? As an ex-pat Sw...

  • Casual Listener
  • Hello   Is the available catalogue decided by IP address or by registered credit card address?  So for example, if I live and use Spotify in the UK but would like the Swedish Spotify ca...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Red exclamation marks, offline mode withdrawn

Why not rather than error messages have solution messages. Spotify is hands down the worst software I currently use. After streaming problems I now have. 1. The inability to download for offline use with red exclamation marks appearing everywhere bot...

  • Music Fan
  • Why not rather than error messages have solution messages. Spotify is hands down the worst software I currently use.    After streaming problems I now have.   1. The inability ...
  • Peter__
  • Community Legend
  • 1820 Views
  • 3 replies
  • 0 likes
  • 1820 Views
  • 3 replies
  • 0 likes

Hacked premium account, changes email address, and unauthorised yearly payment taken

Hi, Please can you review case #00753490, it seems the email address that was linked to my account had changed to some random gmail account. I only noticed this when instead of my monthly subscription a whole yearly payment was taken. However I'm una...

  • Regular
  • Hi,   Please can you review case #00753490, it seems the email address that was linked to my account had changed to some random gmail account.  I only noticed this when instead of my mo...
  • Robbie
  • Spotify Legend
  • 629 Views
  • 8 replies
  • 0 likes
  • 629 Views
  • 8 replies
  • 0 likes

Solved!! Not Reciving Password Reset Emails

Hi, I have filled out a request about a password reset with the reference number 00DD0pxIW._500D0PYfU I still have not received password reset email. I had been checking the spam email and disabled filters . I do know google will filter some emails t...

  • Casual Listener
  • Hi, I have filled out a request about a password reset with the reference number 00DD0pxIW._500D0PYfU I still have not received password reset email. I had been checking the spam email and disab...
  • Robbie
  • Spotify Legend
  • 670 Views
  • 6 replies
  • 0 likes
  • 670 Views
  • 6 replies
  • 0 likes

My spotify account is not working (can login though)

Hello. Just all of sudden i can't play music on my spotify account. It just stopped working for no reason.When i try to play a song, it's like the song does not try to load. I does not work in the webplayer either. What could be wrong? I'm very happy...

  • Casual Listener
  • Hello.   Just all of sudden i can't play music on my spotify account. It just stopped working for no reason.When i try to play a song, it's like the song does not try to load. I does not...
  • soduno
  • Casual Listener
  • 1027 Views
  • 25 replies
  • 1 likes
  • 1027 Views
  • 25 replies
  • 1 likes