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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397855 Views
  • 947 replies
  • 107 likes
  • Account
  • 397855 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171117 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171117 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98999 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98999 Views
  • 68 replies
  • 10 likes

Unable to redeem code

I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]

  • Newbie
  • I bought a 10$ gift card and every time I select that spotify package I want it says unable to redeem code at this time. Any suggestions? Email [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Iphone won't forget user

Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father cannot log in on his new Spotify using his own Faceb...

  • Newbie
  • Hello. I am trying to introduce my father to spotify. I downloaded spotify on my father's iPhone 4 and logged in with my Facebook account to access my spotify premium. The problem is that my father c...
  • Peter__
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • Login
  • 474 Views
  • 1 replies
  • 0 likes

Spotify premium not upgraded on iPhone

I'm having the same issue a lot of people seem to be having. I bought a premium account for a month by buying a gift card and deleted my app, redownloaded it, turned my phone on and off, and signed in and out and it still doesn't recognize my upgrade...

  • Newbie
  • I'm having the same issue a lot of people seem to be having. I bought a premium account for a month by buying a gift card and deleted my app, redownloaded it, turned my phone on and off, and signed i...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

My iPhone saying upgrade to spotify premium..but I already subscribe...was ok yesterday???

I have subscribed to spotify premium fir a while now and have it on iPhone and iPad. But today mg playlists won't play and I can't search or use the discover function. It says upgrade to premium???

  • Newbie
  • I have subscribed to spotify premium fir a while now and have it on iPhone and iPad. But today mg playlists won't play and I can't search or use the discover function. It says upgrade to premium???
  • Peter__
  • Community Legend
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

My account has been hacked!

Hello everyone! My Premium account has been hacked by somebody and the password and email address changed. The only way i can access my account is through my facebook. I contacted support over two weeks ago and got a case number but since then i have...

  • Casual Listener
  • Hello everyone! My Premium account has been hacked by somebody and the password and email address changed.  The only way i can access my account is through my facebook.   I contacte...
  • Peter__
  • Community Legend
  • 311 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 311 Views
  • 5 replies
  • 0 likes

Can't remove my payment method.

Hello.When I'm trying to remove my payment method, it says:"This feature is currently unavailable. Please try again later." It has been like this for like 1 week now.Anyone knows a way to fix this?Thank you.

  • Casual Listener
  • Hello. When I'm trying to remove my payment method, it says: "This feature is currently unavailable. Please try again later." It has been like this for like 1 week now. Anyone knows a way to f...
  • Peter__
  • Community Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Buy a subscription as a present from Italy

Hello, i'm italian, i'd love to buy a Premium subscription for my girlfriend, who is Norvegian (and actually living there) Can i proceed with buyin it online filling up the form? As i got pretty confused by this: "Spotify Premium codes can only be re...

  • Casual Listener
  • Hello,   i'm italian, i'd love to buy a Premium subscription for my girlfriend, who is Norvegian (and actually living there)   Can i proceed with buyin it online filling up the form...
  • Peter__
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

Recibo duplicado.

Me ha cargado doble recibo de 9,99 euros mensuales desde diciembre de 2012. Por favor me gustaría que no continuaran haciéndolo. No creo que sea legal este tipo de actuación, ni siquiera accidentalmente. Adjunto documento del banco. Es un ejemplo hay...

  • Casual Listener
  • Me ha cargado doble recibo de 9,99 euros mensuales desde diciembre de 2012. Por favor me gustaría que no continuaran haciéndolo. No creo que sea legal este tipo de actuación, ni siquiera accidentalme...
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Premium
  • 223 Views
  • 1 replies
  • 0 likes

Double charged

Spotify has charged in my bank account Twice per month, and I only have one suscription. This is been happened since the beginning of this year. Please give my money back. I do cancel my suscription for this reason. My name is Celso Hernandez. Please...

  • Casual Listener
  • Spotify has charged in my bank account Twice per month, and I only have one suscription. This is been happened since the beginning of this year. Please give my money back. I do cancel my suscription ...
  • meahtenoha
  • Spotify
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Premium Plan charged to the wrong account.

I have just spent a very frustrating hour, trying to change the email adress on my Spotify account that is linked to my Facebook account so that I can set up a brand new account not linked to Facebook so that I can set up a premium plan that is linke...

  • Visitor
  • I have just spent a very frustrating hour, trying to change the email adress on my Spotify account that is linked to my Facebook account so that I can set up a brand new account not linked to Faceboo...
  • meahtenoha
  • Spotify
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Give away Premium

I wanted to give away Spotify premium to my cousin from England. (I'm from Sweden) He is in Sweden now. When I looked at the place for e-card gifts it said that you can't give e-cards to people abroad.. Is there any way to get around this?

  • Newbie
  • I wanted to give away Spotify premium to my cousin from England. (I'm from Sweden) He is in Sweden now. When I looked at the place for e-card gifts it said that you can't give e-cards to people ...
  • meahtenoha
  • Spotify
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Forced to log into facebook account which isnt my paid account

I cannot figure out how to log in. The site keeps suggesting I use my facebook loging but my pay account is not showing up. I have a paid account.

  • Newbie
  • I cannot figure out how to log in. The site keeps suggesting I use my facebook loging but my pay account is not showing up. I have a paid account.
  • meahtenoha
  • Spotify
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Spotify Premium and Argentina

Dear Spotify, My name is Diego and i'm from Argentina. If I pay the premium subscription, will I be able to listen the music right here in my PC, Mobile and tablet? or ONLY users from the availables countries can? Thank you !!

  • Regular
  • Dear Spotify,   My name is Diego and i'm from Argentina. If I pay the premium subscription, will I be able to listen the music right here in my PC, Mobile and tablet? or ONLY users from the ...
  • meahtenoha
  • Spotify
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

I was charged but didn't sign up for anything?

My bank account was charged $9.99 for a subscription, but my account wasn't upgraded, and I never signed up for anything, I logged into spotify using my Facebook account a few days ago to look at someones playlist. I never meant to purchase anything,...

  • Visitor
  • My bank account was charged $9.99 for a subscription, but my account wasn't upgraded, and I never signed up for anything, I logged into spotify using my Facebook account a few days ago to look at som...
  • Taylor
  • Community Legend
  • 885 Views
  • 1 replies
  • 0 likes
  • 885 Views
  • 1 replies
  • 0 likes

Online subscription expired, still charged

I went online yesterday to cancel my account, but it showed that I was using the free version although I am using Spotify Premium. Early this morning, I was charged for Spotify Premium, but my online account still says I'm using the free version. I'm...

  • Visitor
  • I went online yesterday to cancel my account, but it showed that I was using the free version although I am using Spotify Premium. Early this morning, I was charged for Spotify Premium, but my online...
  • Taylor
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

two accounts?

for every month now in 3 months i have been paying for two accounts, my question is if there is any way i can unsubscribe on the account that i don't even use from home or in any way?

  • Newbie
  • for every month now in 3 months i have been paying for two accounts, my question is if there is any way i can unsubscribe on the account that i don't even use from home or in any way?
  • Taylor
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Mobile devices dosn`t work anymore....

Hi My subscription trough Telia endet todaty...I tink, so I went into Spotify homepage and started a 30 days free Spotify Premium. 5 hours ago I activated this account. But still no IOS devices work. Why? On my computer it says that i have a valid Pr...

  • Newbie
  • Hi   My subscription trough Telia endet todaty...I tink, so I went into Spotify homepage and started a 30 days free Spotify Premium.   5 hours ago I activated this account. But stil...
  • Robbie
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

How to delete account and subscription ?

Spotify is completely outrageous right now. I have been trying to get into my original account for the past 24 hours, they completely locked me out of my account with the error 410. I've tried all solutions and nothing and then when I tried to reopen...

  • Visitor
  • Spotify is completely outrageous right now. I have been trying to get into my original account for the past 24 hours, they completely locked me out of my account with the error 410. I've tried all so...
  • Robbie
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 470 Views
  • 1 replies
  • 0 likes

E-card - No code or mail

Hi, my dad bought me a e-card gift yesterday, but I didn't get any code or mail about it. What should we do? -helmi

  • Newbie
  • Hi,   my dad bought me a e-card gift yesterday, but I didn't get any code or mail about it. What should we do?    -helmi
  • helmiäispallo
  • Newbie
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

Still says I have Spotify Premium even after I cancelled my subscription?

I just cancelled my Spotify Premium subscription a few minutes ago, but the little title at the very top of the page still says "Spotify Premium". I already tried logging out and logging back in, and restarting Spotify. What's going on?

  • Roadie
  • I just cancelled my Spotify Premium subscription a few minutes ago, but the little title at the very top of the page still says "Spotify Premium". I already tried logging out and logging back in, and...
  • Joe
  • Community Legend
  • 4108 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4108 Views
  • 3 replies
  • 0 likes