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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4996 Views
  • 1 replies
  • 9 likes
  • Security
  • 4996 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468366 Views
  • 977 replies
  • 111 likes
  • Account
  • 468366 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206601 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206601 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117941 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117941 Views
  • 72 replies
  • 12 likes

Spotify premium got charged on the wrong account.

Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but when i called netcom they told me to call spotify, b...

  • Newbie
  • Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but w...
  • Greg
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

After 2 days Spotify not working on iPad

A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?

  • Newbie
  • A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?
  • MichaelJerzak
  • Composer
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Premium subscriber

I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]

  • Casual Listener
  • I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]
  • Joe
  • Community Legend
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Please reset my devices

Please can you reset my devices for me as I have replaced my phone. cheers

  • Casual Listener
  • Please can you reset my devices for me as I have replaced my phone. cheers
  • Greg
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Can't log in to spotify on PC with my facebook login details

Hello, Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is incorrect. I have tried changing my facebook password and trying to lo...

  • Casual Listener
  • Hello,   Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is inc...
  • 1280816483
  • Casual Listener
  • 1413 Views
  • 1 replies
  • 0 likes
  • 1413 Views
  • 1 replies
  • 0 likes

My Facebook account was disabled

My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.

  • Casual Listener
  • My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.
  • Joe
  • Community Legend
  • 322 Views
  • 3 replies
  • 0 likes
  • Account
  • 322 Views
  • 3 replies
  • 0 likes

Popular songs not in order

When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts? For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of China" and "Diamonds" is 2nd even though it has 64,771,104 more l...

  • Newbie
  • When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts?   For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of Chi...
  • Joe
  • Community Legend
  • 748 Views
  • 1 replies
  • 2 likes
  • 748 Views
  • 1 replies
  • 2 likes

Solved!! "I've Been Listening To" Artists: how often do they update?

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a live listing, then. Question is, how often does tha...

  • Roadie
  • I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a ...
  • chrisiverson
  • Newbie
  • 2004 Views
  • 3 replies
  • 0 likes
  • 2004 Views
  • 3 replies
  • 0 likes

Polish Premium/Unlimited what for?

I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw records, and now you took it back. That's how it looks...

  • Regular
  • I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw rec...
  • sowa
  • Regular
  • 751 Views
  • 4 replies
  • 0 likes
  • 751 Views
  • 4 replies
  • 0 likes

Friends playlists

Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there. But if I click a link on their website I can find...

  • Casual Listener
  • Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there...
  • Amii
  • Casual Listener
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Facebook and spotify accounts delinked

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Facebook, it says it's a new account. Can this be undone. ...

  • Casual Listener
  • I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Faceboo...
  • meahtenoha
  • Spotify
  • 4206 Views
  • 85 replies
  • 2 likes
  • 4206 Views
  • 85 replies
  • 2 likes

I left Facebook and Spotify wiped my entire profile clean

I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account. I signed back in, and they reactivated my Facebook account without my permission or knowledge. As a result, I disconnected the Spotify acco...

  • Visitor
  • I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account.  I signed back in, and they reactivated my Facebook account without my permission o...
  • Adam
  • Roadie
  • 885 Views
  • 1 replies
  • 1 likes
  • Facebook
  • 885 Views
  • 1 replies
  • 1 likes

I have been charged for premium but subscription status still free.

i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features. I have uninstalled and reinstalled but no change.

  • Newbie
  • i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features.  I have uninstalled and reinstalled but no c...
  • Adam
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! I've sent a mail to receive my password for my devices, but the mail never arrives.

I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says that the mail has been send to my email adress. I neve...

  • Newbie
  • I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says tha...
  • casanunda
  • Regular
  • 876 Views
  • 12 replies
  • 0 likes
  • 876 Views
  • 12 replies
  • 0 likes

Solved!! Spotify Premium on Mac - Trial on iPhone - HELP!

Hi, I just bought the Spotify Premium subsciption on my Mac. This is not registered on my iPhone. What should I do? I have tried the steps outlined in this post. Does not work.

  • Casual Listener
  • Hi,   I just bought the Spotify Premium subsciption on my Mac.   This is not registered on my iPhone. What should I do?    I have tried the steps outlined in this...
  • jXales
  • Newbie
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Not sure if this is the right forum but please fix your artists!

I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my shuffle on. Isn't there a way to really sort your ...

  • Newbie
  • I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my...
  • Joe
  • Community Legend
  • 304 Views
  • 1 replies
  • 2 likes
  • 304 Views
  • 1 replies
  • 2 likes

I disconnected my account from facebook and lost all my playlists.

Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spotify account name is the same as my facebook account ...

  • Newbie
  • Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spoti...
  • Joe
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

SPOTIFY STOLE MONEY FROM ME

I signed up for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone. Now my creditcard details are back and spotify have stolen 99 SKR from my account. HOW CAN I...

  • Music Fan
  • I signed up  for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone.   Now  my creditcard ...
  • Robbie
  • Spotify Legend
  • 1938 Views
  • 21 replies
  • 0 likes
  • 1938 Views
  • 21 replies
  • 0 likes

Change username?

Recently lost my phone with my login details in the notes section. Have changed my password but concerned account could still be accessed as the have my username

  • Newbie
  • Recently lost my phone with my login details in the notes section.   Have changed my password but concerned account could still be accessed as the have my username
  • Robbie
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Payment problems

Hi everyone!I'm not able to pay for the Premium subscription but.. My Credit card is absolutely ok! I don't get what's wrong with the payment! Any idea? my card is not expired and it is ok for online payments... I have always paid by that on any webs...

  • Casual Listener
  • Hi everyone! I'm not able to pay for the Premium subscription but.. My Credit card is absolutely ok! I don't get what's wrong with the payment! Any idea? my card is not expired and it is ok for onl...
  • Robbie
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes