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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2980 Views
  • 0 replies
  • 8 likes
  • Security
  • 2980 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455824 Views
  • 973 replies
  • 109 likes
  • Account
  • 455824 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202104 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202104 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110369 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110369 Views
  • 72 replies
  • 12 likes

Lost all my playlists (and access to my own account))

I haven't lost all my playlists only my private ones and also the ability to actually login as myself! It started when I created a new spotify account to trick my friends into thinking my credit card had money on it (Actualy got the free trial shhhhh...

  • Newbie
  • I haven't lost all my playlists only my private ones and also the ability to actually login as myself!    It started when I created a new spotify account to trick my friends into thinki...
  • Liam
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Various problems

First, all the playlists vanished from my Ipod. Then I tried signing out on the Ipod. Then I couldn't sign back in. I had originally signed in through Facebook but it said I had to turn off offline stuff before I could get back in. I did that, I thin...

  • Casual Listener
  • First, all the playlists vanished from my Ipod.  Then I tried signing out on the Ipod.  Then I couldn't sign back in.  I had originally signed in through Facebook but it said I had to ...
  • brite1
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

cant log in/all songs and playlists gone

ref:_00DD0pxIW._500D0QoDw1 Hey guys, I did a contact form as couple of days ago but thought I'd post on here. This account has been made since I can't login to my actual account which was face booked linked. Up until a week ago everything was fine my...

  • Casual Listener
  • ref:_00DD0pxIW._500D0QoDw1   Hey guys, I did a contact form as couple of days ago but thought I'd post on here.   This account has been made since I can't login to my actual account...
  • Peter__
  • Community Legend
  • 1208 Views
  • 8 replies
  • 0 likes
  • 1208 Views
  • 8 replies
  • 0 likes

Solved!! Can't see messages

I joined Spotify yesterday and submitted a question about how it works, i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your Profile" screen with my user id filled in. when i click "s...

  • Visitor
  • I joined Spotify yesterday and submitted a question about how it works,  i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your P...
  • Liam
  • Community Legend
  • 2498 Views
  • 4 replies
  • 0 likes
  • 2498 Views
  • 4 replies
  • 0 likes

Can i buy a premium e card for someone in a country not listed in the selection?

I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN to connect to a server in the UK will they be able t...

  • Newbie
  • I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN t...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

invalid song selections

When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know.For example, I posted a screenshot where I wanted to grab the "I'll sleep when you're dead (bonus track version) an...

  • Newbie
  • When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know. For example, I posted a screenshot where I wanted to grab th...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Paypal payments keep failing

Dear Spotify, I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associated forms buttons or links. This payment never proceeded and...

  • Casual Listener
  • Dear Spotify,   I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associa...
  • Peter__
  • Community Legend
  • 5777 Views
  • 13 replies
  • 0 likes
  • 5777 Views
  • 13 replies
  • 0 likes

Offline devices...

Hi. I need my offline devices reset please. Username: RichardNess84Thank you.

  • Casual Listener
  • Hi. I need my offline devices reset please. Username: RichardNess84 Thank you.
  • Peter__
  • Community Legend
  • 345 Views
  • 6 replies
  • 0 likes
  • 345 Views
  • 6 replies
  • 0 likes

Charged twice and then charged again after I cancelled.

I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I don't have premium right now, yet it still charged ...

  • Newbie
  • I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I ...
  • Peter__
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Followers are missing! 07/05-13

Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. Any updates?

  • Regular
  • Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. A...
  • Liam
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! I need my password

Hi, I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify. The password from Spotify doesn't seem to match my facebook password. When I try to retrieve the password by clicking ...

  • Casual Listener
  • Hi,   I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify.   The password from Spotify doesn't seem to mat...
  • Liam
  • Community Legend
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

No music for a band

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography, How I can fix this?

  • Newbie
  • Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography,...
  • Danielrik
  • Newbie
  • 154 Views
  • 2 replies
  • 1 likes
  • 154 Views
  • 2 replies
  • 1 likes

Changing Login Details from FB to a new Spotify Acct

I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not connected to FB so how do I get rid of this other e...

  • Newbie
  • I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not ...
  • Adam
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Hi

I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have typed it correctly." what should i do? Thanx in advan...

  • Casual Listener
  • I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have ty...
  • Adam
  • Roadie
  • 185 Views
  • 5 replies
  • 0 likes
  • 185 Views
  • 5 replies
  • 0 likes

My brother has forgotten his password, email and username.

As I said in the subject title he has forgotten everything, and did not have the common sense to write it down anywhere. The account is being paid for by my bank account so I do however have all the card information. How should I proceed? As I can ob...

  • Regular
  • As I said in the subject title he has forgotten everything, and did not have the common sense to write it down anywhere. The account is being paid for by my bank account so I do however have all th...
  • Greg
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Change of e-mail

Hello. I think I messed up. I forgot my password, and I chose to reset it. Then I went to my mail account to get the new password, but it didn't come. Therefore I tried it again, this time typing my e-mail address... and it says there is no such e-ma...

  • Visitor
  • Hello. I think I messed up. I forgot my password, and I chose to reset it. Then I went to my mail account to get the new password, but it didn't come. Therefore I tried it again, this time typ...
  • user-removed
  • Not applicable
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes

Missing Song On Spotify

Looking for the song : Acapella by Karmim and can't seem to find it on spotify she is a fairy known artist so I don't see why it wouldn't be on spotify. Is a certain amount of time required from release of a song before its aloud on spotify? I have t...

  • Newbie
  • Looking for the song : Acapella by Karmim and can't seem to find it on spotify she is a fairy known artist so I don't see why it wouldn't be on spotify. Is a certain amount of time required from rele...
  • Joe
  • Community Legend
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Wrong password

i have forgott my password, how do i do now

  • Newbie
  • i have forgott my password, how do i do now
  • Joe
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

trying to find a deleted playlist

i just bought a new phone and started to sync/download a few of my playlists when i did delted one of my playlists(farcry something) is there a way to get it back?

  • Casual Listener
  • i just bought a new phone and started to sync/download a few of my playlists when i did delted one of my playlists(farcry something) is there a way to get it back?
  • nobbeh
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Repetitive Radio Station based on Starred playlist

I've only been signed up to Spotify for a few days and like the concept but mainly signed up to discover new music based on what I already like. I have 200 songs starred now, but whenever I start the Radio station based on my Star list it plays the s...

  • Newbie
  • I've only been signed up to Spotify for a few days and like the concept but mainly signed up to discover new music based on what I already like.   I have 200 songs starred now, but whenever ...
  • Jamie
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes