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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455604 Views
  • 973 replies
  • 109 likes
  • Account
  • 455604 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202024 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202024 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Accidentally reset my account from premium to free! Help get my old account/ playlists back.

In attempting to disconnect my account from facebook (so it didn't notify when I listen to music) I reset my account from my Premium account to Free because I was under the assumption I had to create a spotify username seperate from Facebook. In doin...

  • Newbie
  • In attempting to disconnect my account from facebook (so it didn't notify when I listen to music) I reset my account from my Premium account to Free because I was under the assumption I had to create...
  • Taylor
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Hi, I need my offline devices reset.

I need my offline devices reset. My user name is minplats. /Anna Björk

  • Casual Listener
  • I need my offline devices reset. My user name is minplats. /Anna Björk
  • Taylor
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Spotify just deleted all my followers

So I can't see the activity of anyone I'm following (not that this functionality has been working properly since the get go) and Spotfiy is saying I have 0 followers. Not very cool.

  • Casual Listener
  • So I can't see the activity of anyone I'm following (not that this functionality has been working properly since the get go) and Spotfiy is saying I have 0 followers. Not very cool.
  • Taylor
  • Community Legend
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

Solved!! Cannot proceed payment for Spotify Premium!

hi there! every time i try to upgrade to premium, i get this message: Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in a different country to the one you chose. Please try again or...

  • Casual Listener
  • hi there! every time i try to upgrade to premium, i get this message:   Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in...
  • Herbaliser
  • Casual Listener
  • 2341 Views
  • 2 replies
  • 0 likes
  • 2341 Views
  • 2 replies
  • 0 likes

I need help

My bank shows that spotify charged my account but I can only use the radio, I uninstalled and done all the other stuff. I need help figuring out why it's not working

  • Newbie
  • My bank shows that spotify charged my account but I can only use the radio, I uninstalled and done all the other stuff. I need help figuring out why it's not working
  • Taylor
  • Community Legend
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! I have been looking all over and there doesn't seem to be any Spotify support.The forum is not it

I have been looking all over and there doesn't seem to be any Spotify support with Spotify employees. The forum is OK bit it's not support in any sense of the word. Is there no way to get in touch with SPotify ???? This is not good. It shouldn't be t...

  • Casual Listener
  • I have been looking all over and there doesn't seem to be any Spotify support with Spotify employees. The forum is OK bit it's not support in any sense of the word. Is there no way to get in touch wi...
  • Peter__
  • Community Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Playlist sharing

I have a premium account. My wife just created a free account for herself. I made a playlist for her on my account. I want to send the playlist to her. I have Spotify software installed on my PC and she has it on hers. My playlists are marked as publ...

  • Newbie
  • ...oftware installed on my PC and she has it on hers.  My playlists are marked as public in my profile, however she is unable to see my playlists when she searches, although she sees other public p...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Premium not work

I've paid my Premium but my Spotify says that I'm using Free version. I can't change it, it doesn't work anyway

  • Newbie
  • I've paid my Premium but my Spotify says that I'm using Free version. I can't change it, it doesn't work anyway 😞
  • user-removed
  • Not applicable
  • 418 Views
  • 6 replies
  • 0 likes
  • 418 Views
  • 6 replies
  • 0 likes

Logged in multiple devices

Hi, I recently bought a tablet, however when I try to log in it doesn't come up with my account. I was wondering if this was because I had logged in previously with other devices. Is there any way of disconnecting all devices from my account so I can...

  • Newbie
  • Hi,   I recently bought a tablet, however when I try to log in it doesn't come up with my account. I was wondering if this was because I had logged in previously with other devices. Is there...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Premium/Playlists disappeared // No help yet.

Dear Spotify community, Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to have disappeared (probably due to a second account or somethin...

  • Newbie
  • Dear Spotify community,   Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to ...
  • Peter__
  • Community Legend
  • 440 Views
  • 5 replies
  • 1 likes
  • 440 Views
  • 5 replies
  • 1 likes

Time limit never ending?

My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3 Thanks Heather x

  • Casual Listener
  • My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3  Thanks Heather x 
  • its-heather-bro
  • Casual Listener
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Payment???

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

  • Newbie
  • I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??
  • Peter__
  • Community Legend
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

How can I deauthorize Spotify

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my desktop computer then authoroize Spotify on my iPad?...

  • Newbie
  • Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my d...
  • Peter__
  • Community Legend
  • 2159 Views
  • 1 replies
  • 0 likes
  • 2159 Views
  • 1 replies
  • 0 likes

Solved!! Wrong country w/ upgrading e-card

Hi, I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match and that you can only use them in the country where you bought...

  • Casual Listener
  • Hi,   I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match ...
  • Peter__
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Friends can't see my playlists

Hi, I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's done the exact same thing as me. When she looks at my account she...

  • Newbie
  • Hi,   I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's...
  • Peter__
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Disable displaying email in public profile

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

  • Regular
  • I don't want my email to be displayed in my profile under public statistics. How do I disable that?
  • burabil
  • Regular
  • 1249 Views
  • 2 replies
  • 0 likes
  • 1249 Views
  • 2 replies
  • 0 likes

Lost all my playlists (and access to my own account))

I haven't lost all my playlists only my private ones and also the ability to actually login as myself! It started when I created a new spotify account to trick my friends into thinking my credit card had money on it (Actualy got the free trial shhhhh...

  • Newbie
  • I haven't lost all my playlists only my private ones and also the ability to actually login as myself!    It started when I created a new spotify account to trick my friends into thinki...
  • Liam
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Various problems

First, all the playlists vanished from my Ipod. Then I tried signing out on the Ipod. Then I couldn't sign back in. I had originally signed in through Facebook but it said I had to turn off offline stuff before I could get back in. I did that, I thin...

  • Casual Listener
  • First, all the playlists vanished from my Ipod.  Then I tried signing out on the Ipod.  Then I couldn't sign back in.  I had originally signed in through Facebook but it said I had to ...
  • brite1
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

cant log in/all songs and playlists gone

ref:_00DD0pxIW._500D0QoDw1 Hey guys, I did a contact form as couple of days ago but thought I'd post on here. This account has been made since I can't login to my actual account which was face booked linked. Up until a week ago everything was fine my...

  • Casual Listener
  • ref:_00DD0pxIW._500D0QoDw1   Hey guys, I did a contact form as couple of days ago but thought I'd post on here.   This account has been made since I can't login to my actual account...
  • Peter__
  • Community Legend
  • 1208 Views
  • 8 replies
  • 0 likes
  • 1208 Views
  • 8 replies
  • 0 likes

Solved!! Can't see messages

I joined Spotify yesterday and submitted a question about how it works, i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your Profile" screen with my user id filled in. when i click "s...

  • Visitor
  • I joined Spotify yesterday and submitted a question about how it works,  i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your P...
  • Liam
  • Community Legend
  • 2498 Views
  • 4 replies
  • 0 likes
  • 2498 Views
  • 4 replies
  • 0 likes