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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8612 Views
  • 1 replies
  • 9 likes
  • Security
  • 8612 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476974 Views
  • 978 replies
  • 111 likes
  • Account
  • 476974 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209550 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209550 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119569 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119569 Views
  • 72 replies
  • 12 likes

Solved!! 48 hour trial

Ok, I read some of the other posts, but I'm still confused still. I just have one simple question: when the trial runs out, can I still search and listen to music on my iPod on the Spotify app?

  • Casual Listener
  • Ok, I read some of the other posts, but I'm still confused still. I just have one simple question: when the trial runs out, can I still search and listen to music on my iPod on the Spotify app?
  • Jamie
  • Spotify Legend
  • 518 Views
  • 4 replies
  • 0 likes
  • 518 Views
  • 4 replies
  • 0 likes

Change from amex to mastercard

Hi! I have changed my amex-card to a mastercard. This was in the end of may. I got a message from spotify that something was wrong with the amexcard. (I forgot to change the card data myself). Now i have changed the card data to my new mastercard. Th...

  • Casual Listener
  • Hi! I have changed my amex-card to a mastercard. This was in the end of may. I got a message from spotify that something was wrong with the amexcard. (I forgot to change the card data myself)...
  • Jamie
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Can't sign in using spotify login

I originally signed up for spotify using my facebook account. I don't want to use facebook anymore to login as, I don't really use facebook anymore. My problem is I was never given a spotify username so I can't use the alternate login. If anyone coul...

  • Visitor
  • I originally signed up for spotify using my facebook account. I don't want to use facebook anymore to login as, I don't really use facebook anymore. My problem is I was never given a spotify username...
  • Jamie
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Charged after cancellation

I cancelled my account yesterday (7/16) and was charged $9.99 today (7/17). I want something done about this. I expect a full refund or I will contact the Better Business Bureau.

  • Casual Listener
  • I cancelled my account yesterday (7/16) and was charged $9.99 today (7/17). I want something done about this. I expect a full refund or I will contact the Better Business Bureau.
  • sk83r15401
  • Casual Listener
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Solved!! Kinda Confused.....

So I'm coming up on six months of using Spotify, and I keep seeing that there's a 2.5 hour per week limit on music after that point. My question is- does this include the US, because I've seen a few comments saying that it's for everyone, and some sa...

  • Visitor
  • So I'm coming up on six months of using Spotify, and I keep seeing that there's a 2.5 hour per week limit on music after that point.   My question is- does this include the US, because I've ...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Problem with paypal

cant renew my spotify premium due to "paypal" Issues. i have contacted paypal, nothing is wrong here - please fix that !

  • Casual Listener
  • cant renew my spotify premium due to "paypal" Issues.    i have contacted paypal, nothing is wrong here - please fix that !  
  • BaronvonBraun
  • Casual Listener
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

Can't see what my friends are listening to anymore

i'm using version 0.9 and i can't see what my friends are listening to anymore. i followed some friends and artists and i could see what they were listening, but suddenly i stoped seing that on my activities panel and i've already tried to log off an...

  • Casual Listener
  • i'm using version 0.9 and i can't see what my friends are listening to anymore. i followed some friends and artists and i could see what they were listening, but suddenly i stoped seing that on my ac...
  • macacalissy
  • Casual Listener
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Log out all devices

Could I please be logged out of all my devices please

  • Casual Listener
  • Could I please be logged out of all my devices please 🙂
  • rosskwilliams
  • Casual Listener
  • 533 Views
  • 2 replies
  • 0 likes
  • 533 Views
  • 2 replies
  • 0 likes

Spotify no longer premium despite paying for premium to spotify partner Virgin Media

Hi I pay for my Spotify Premium with Spotify partner Virgin Media. Today I have signed in to the spotify app on my desktop PC and I have a message at the top saying my account with spotify partner as ended. I have checked with Virgin Media and the pr...

  • Regular
  • Hi I pay for my Spotify Premium with Spotify partner Virgin Media. Today I have signed in to the spotify app on my desktop PC and I have a message at the top saying my account with spotify partner as...
  • spacecowboy1983
  • Casual Listener
  • 1098 Views
  • 16 replies
  • 0 likes
  • 1098 Views
  • 16 replies
  • 0 likes

TO BE SET IMMIDIATELY: Got my old Facebook Profile, hacked. I opened a new one.

LINK MY ACCOUNT TO MY NEW FACEBOOK PROFILE SO THAT - ME AND ONLY ME - CAN USE IT!!!! I removed the app from both iPhone/iPad !!!! DO IT IMMIDIATELY! I'm Paying for something i don't even use!!!!!!!!!!! I'm starting be a little upset about this!Staff,...

  • Newbie
  • LINK MY ACCOUNT TO MY NEW FACEBOOK PROFILE SO THAT - ME AND ONLY ME - CAN USE IT!!!! I removed the app from both iPhone/iPad !!!! DO IT IMMIDIATELY! I'm Paying for something i don't even use!!!!!...
  • Peter__
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Unauthorized Charges

Balancing my checkbook this morning and I see $119.88 charged by SPOTIFYSUB which is /really/ impressive since I've never even given you folks my credit card info. What's the fastest way to get this fraudulent use dealt with? I'd like my money back a...

  • Casual Listener
  • Balancing my checkbook this morning and I see $119.88 charged by SPOTIFYSUB which is /really/ impressive since I've never even given you folks my credit card info. What's the fastest way to get this ...
  • meahtenoha
  • Spotify
  • 8442 Views
  • 10 replies
  • 1 likes
  • 8442 Views
  • 10 replies
  • 1 likes

Solved!! I have an old account and cannot login

Its annoying trying to reset my password and not getting anything + try to contact support directly and all Im getting is a self-answer machine giving me instructions on how to reset my password, ok so how do I send a ticket if the only way is being ...

  • Casual Listener
  • Its annoying trying to reset my password and not getting anything + try to contact support directly and all Im getting is a self-answer machine giving me instructions on how to reset my password, ok ...
  • raulj25
  • Casual Listener
  • 573 Views
  • 4 replies
  • 0 likes
  • 573 Views
  • 4 replies
  • 0 likes

Premium account Hacked!

Hi there, unfortunatly it has come to my attention that my account has been hacked obviously this is a massive cause for concern as they've changed my password, date of birth and email address without so much as a notification email sent to my email....

  • Regular
  • Hi there, unfortunatly it has come to my attention that my account has been hacked obviously this is a massive cause for concern as they've changed my password, date of birth and email address withou...
  • jamesbazza93
  • Regular
  • 371 Views
  • 5 replies
  • 0 likes
  • 371 Views
  • 5 replies
  • 0 likes

Solved!! How can I find out when my NUS discount ends?

I signed up to Spotify with the NUS discount, however I have no idea when it'll end and I'll go back to being charged £9.99 a month... So, how can I find out Liam

  • Community Legend
  • I signed up to Spotify with the NUS discount, however I have no idea when it'll end and I'll go back to being charged £9.99 a month...   So, how can I find out 😛   Liam
  • Liam
  • Community Legend
  • 703 Views
  • 4 replies
  • 0 likes
  • 703 Views
  • 4 replies
  • 0 likes

problem premium account

hi guys, I've problem with my account, I'm italian and spotify is available in Italy but now i'm in Hungary. The problem is, I can't buy a premium account because is not available in Hungary and I can't use the free version because it's available out...

  • Newbie
  • hi guys,  I've problem with my account, I'm italian and spotify is available in Italy but now i'm in Hungary. The problem is, I can't buy a premium account because is not available in Hungar...
  • Liam
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Maccabees - Given to the Wild - Removed from Spotify US

This is one of my favorite albums from the past few years, and within the past week it has been removed from Spotify US, where it had been available since release. The album is still available on the US iTunes store. What gives? It seems that the Spo...

  • Music Fan
  • This is one of my favorite albums from the past few years, and within the past week it has been removed from Spotify US, where it had been available since release. The album is still available on the...
  • CarlosDiaz
  • Music Fan
  • 800 Views
  • 3 replies
  • 2 likes
  • 800 Views
  • 3 replies
  • 2 likes

Music will not play

Hello, As of about 5 minutes ago all music will not play in either the application, the webbased version of Spotfy, or the mobile applications. I am saddened to see when trying to access your support pages the lack of any contact details, especially ...

  • Casual Listener
  • Hello,   As of about 5 minutes ago all music will not play in either the application, the webbased version of Spotfy, or the mobile applications.   I am saddened to see when trying ...
  • smelico
  • Community Legend
  • 1337 Views
  • 13 replies
  • 2 likes
  • 1337 Views
  • 13 replies
  • 2 likes

Can iI create a new spotify account

I after speaking to Virgin Media about the problem which I posted here it seems there is a problem in regesting a premium to an existing account. So my question is can I set up a new spotify account with a new email address.

  • Regular
  • I after speaking to Virgin Media about the problem which I posted here it seems there is a problem in regesting a premium to an existing account.   So my question is can I set up a new spoti...
  • Peter__
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Hacked account

My account "ch4lle" have been hacked and I now have been charged for 1 year of spotify för 1188 swedish kronor. I have not aproved this and wish to cancel this and get my money back and my account disabled. /Charlie

  • Newbie
  • My account "ch4lle" have been hacked and I now have been charged for 1 year of spotify för 1188 swedish kronor. I have not aproved this and wish to cancel this and get my money back and my account di...
  • Peter__
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Catalogue abroad

Hello Is the available catalogue decided by IP address or by registered credit card address? So for example, if I live and use Spotify in the UK but would like the Swedish Spotify catalogue (and apps), can I use a Swedish credit card? As an ex-pat Sw...

  • Casual Listener
  • Hello   Is the available catalogue decided by IP address or by registered credit card address?  So for example, if I live and use Spotify in the UK but would like the Swedish Spotify ca...
  • Peter__
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes