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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80453 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653993 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734472 Views
18 replies
29 likes
PlanFreeCountry USDevice(Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question My main spotify account has been hacked, my password has been changed, ive been logged out of all devices. I do not have it connected to fac...
Plan Free Country US Device (Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question My main spotify account has been hacked, ...
Roadie
1501 Views
1 replies
0 likes
PlanFamilyCountry CanadaDeviceSamsung Galaxy S8, Google Home, (Account Issue)Operating SystemAndroid, Windows, Google My Question or Issue Spotify wont cast to any device. This happens regardless of the device used to cast. I can attempt to cast from...
Plan Family Country Canada Device Samsung Galaxy S8, Google Home, (Account Issue) Operating System Android, Windows, Google My Question or Issue Spotify wont cast to any ...
Regular
1993 Views
2 replies
0 likes
My friend use my iphone logged in facebook and log out afterwards but spotify lept the information from his account. I cant login to my own facebook account. How to change the facebook to login.
My friend use my iphone logged in facebook and log out afterwards but spotify lept the information from his account. I cant login to my own facebook account. How to change the facebook to login...
Roadie
437 Views
1 replies
0 likes
So my friend has a collaborative playlist, and as far as I can tell it is public. The weird thing is it looks like I can add and delete without following it. Have I been invited by accident or without knowing? Is it a glitch? Help me out here please!
So my friend has a collaborative playlist, and as far as I can tell it is public. The weird thing is it looks like I can add and delete without following it. Have I been invited by accident or withou...
Roadie
720 Views
1 replies
0 likes
Quiero eliminar mi cuenta con plan free, para vincular mi nueva cuenta a Facebook. Ya he enviado formularios, pero no he encontrado respuesta del equipo de soporte. ¿Qué más puedo hacer? Muchas gracias de antemano.
Quiero eliminar mi cuenta con plan free, para vincular mi nueva cuenta a Facebook. Ya he enviado formularios, pero no he encontrado respuesta del equipo de soporte. ¿Qué más puedo hacer? Much...
Community Legend
784 Views
3 replies
0 likes
I’ve created this mock account to finally get some help, it really should be easier than this. Crazy that I have to create ANOTHER account, create another email for it, just so can get into my normal account. These will uselessly clutter your databas...
I’ve created this mock account to finally get some help, it really should be easier than this. Crazy that I have to create ANOTHER account, create another email for it, just so can get into my normal...
Spotify Legend
748 Views
1 replies
0 likes
PlanFreeCountry United States of AmericaDevice(iPhone 6s, iPad Mini, 2 Desktop Computers)Operating System(iOS 12.2, iOS 9.3.5, Windows 8.1, Windows 10) My Question or Issue My Spotify account shows my username on spotify (rocco.davis) even though it ...
Plan Free Country United States of America Device (iPhone 6s, iPad Mini, 2 Desktop Computers) Operating System (iOS 12.2, iOS 9.3.5, Windows 8.1, Windows 10) My Question or Issu...
Roadie
566 Views
1 replies
0 likes
Hi Spotify, I changed my credit card and went to update my information. Every time I updated my information, it said that there was something wrong and a red screen came up. I checked both my cards and I have been charged a total of 7 times. I want t...
Hi Spotify, I changed my credit card and went to update my information. Every time I updated my information, it said that there was something wrong and a red screen came up. I checked both my cards a...
Casual Listener
724 Views
2 replies
0 likes
Buenas noches, Hoy al acabar de entrenar me he ido a meter como de normal en mi movil a la App de Spotify. Tengo PlanFamiliar y de repente no accede a la App. Intento hacer Login con los mismos datos y no entra. Encima da la casualidad de que era yo ...
Buenas noches, Hoy al acabar de entrenar me he ido a meter como de normal en mi movil a la App de Spotify. Tengo PlanFamiliar y de repente no accede a la App. Intento hacer Login con los mis...
Spotify Star
558 Views
1 replies
0 likes
PlanPremiumCountryIndia DeviceMoto E4 Plus, Asus LaptopOperating SystemAndroid v7. 1.1, Windows 10 My Question or Issue The Spotify app is showing some garbage name in both my phone and desktop app. The payment receipt of one year subscription also h...
Plan Premium Country India Device Moto E4 Plus, Asus Laptop Operating System Android v7. 1.1, Windows 10 My Question or Issue The Spotify app is showing some garbage na...
Music Fan
10240 Views
12 replies
0 likes
PlanPremiumCountry USADevice(iPhone My Question or IssueI have a seperate account that was a premium account. I no longer have access to that email, as it was a college email which has no been shut off due to inactivity. Can I get help resetting the ...
Plan Premium Country USA Device (iPhone 😎 My Question or Issue I have a seperate account that was a premium account. I no longer have access to that email, as it was a college e...
Spotify Star
6028 Views
1 replies
0 likes
PlanPremiumCountryMexico DeviceiPhone 7 Plus Operating SystemiOS 10 My Question or Issue So it’s been over 5 months since I forgot my accounts user, password and email, I have been paying premium for 5 months without even using the account and I can’...
Plan Premium Country Mexico Device iPhone 7 Plus Operating System iOS 10 My Question or Issue So it’s been over 5 months since I forgot my accounts user, passwo...
Spotify Star
980 Views
3 replies
0 likes
I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to premium. Problem was , it wouldn't log me back in saying my 'username and password' don't match. So I tried to reset my pa...
I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to premium. Problem was , it wouldn't log me back in saying my 'us...
Spotify Star
4458 Views
1 replies
0 likes
Hi, Im trying to login to my premium account on my receiver but I keep getting a login error, i have tried my email address and the the device username and get the same error.can you assist? PlanPremiumCountry Deviceintegra 40.4 receiverOperating Sys...
Hi, Im trying to login to my premium account on my receiver but I keep getting a login error, i have tried my email address and the the device username and get the same error. can you as...
Spotify Star
482 Views
1 replies
0 likes
PlanFreeCountry USADeviceWindows 10 DesktopOperating SystemWindows 10 My Question or Issue My spotify app on my computer doesn't show any songs. It loads the playlists, but they're blank and shows "0 songs". On open.spotify.com, however, it shows eve...
Plan Free Country USA Device Windows 10 Desktop Operating System Windows 10 My Question or Issue My spotify app on my computer doesn't show any songs. It loads the p...
Composer
1214 Views
3 replies
0 likes
Hi all, I need help getting into my spotify acc. I'v registered with my facebook account and it is still connected. However anytime I try to log in it says "You do not have a Spotify account connected to your Facebook account." I also see my username...
Hi all, I need help getting into my spotify acc. I'v registered with my facebook account and it is still connected. However anytime I try to log in it says "You do not have a Spotify...
Roadie
870 Views
2 replies
1 likes
Hi, there are two artists named Lotus which both host music on Spotify. One Lotus is a jamtronica band from the US. The other Lotus is a house / electronic DJ from outside of the US, assumed based on the various languages he uses in his song naming. ...
Hi, there are two artists named Lotus which both host music on Spotify. One Lotus is a jamtronica band from the US. The other Lotus is a house / electronic DJ from outside of the US, as...
Roadie
627 Views
1 replies
0 likes
PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or Issue I have one specific playlist that doesnt appear on my profile when someone searches up my profile name. All my other public playlists you can see on my profile, but with th...
Plan Free Country UK Device Desktop Operating System Windows 10 My Question or Issue I have one specific playlist that doesnt appear on my profile when someone searches...
Spotify Legend
2990 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 10 My Question or Issue I am all of a sudden unable to log in to my account (this is a new account I made to report this). I do not even know what the recovery email is, it is possibly an old w...
Plan Premium Country UK Device Laptop Operating System Windows 10 My Question or Issue I am all of a sudden unable to log in to my account (this is a new account I made t...
Composer
816 Views
2 replies
0 likes
PlanPremiumCountry South AfricaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I woke up one morning to find almost all of my playlists had been deleted (which I have thankfully recovered) and also found that there were new ar...
Plan Premium Country South Africa Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I woke up one morning to find almost all of my playlists...
Composer
779 Views
2 replies
0 likes
