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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168782 Views
  • 689 replies
  • 56 likes
  • Account
  • 168782 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089182 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089182 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51706 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51706 Views
  • 57 replies
  • 8 likes

Spotify esta lleno de errores y es una decepcion estar pagando por tal error.

No puede ser que una aplicacion PAGA, tenga tantos errores, como no poder entrar desde mi telefono porque por alguna razon mi cuenta esta ''offline'' y ya no me deja iniciar sesion. Que cada vez que presiono el boton de descargas accideltamente, toda...

  • Newbie
  • No puede ser que una aplicacion PAGA, tenga tantos errores, como no poder entrar desde mi telefono porque por alguna razon mi cuenta esta ''offline'' y ya no me deja iniciar sesion. Que cada vez que ...
  • user-removed
  • Not applicable
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 331 Views
  • 1 replies
  • 0 likes

Can't login with an older version

None of the below information is requiPlanFreeCountry USADeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I've recently had some issues with the Spotify app. Ever since I've downloaded Spotify on this device (around November of 201...

  • Newbie
  • None of the below information is requi Plan Free Country  USA Device Google Pixel Operating System Android Oreo   My Question or Issue  I've recently had some issues wi...
  • Loxer
  • Spotify Star
  • 1081 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1081 Views
  • 1 replies
  • 0 likes

Account

I signed up for the student deal but it's not showing as premium

  • Newbie
  • I signed up for the student deal but it's not showing as premium
  • kejt_
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Charged for two seperate accounts

I am only in use and access one account. I am currently being charged for two. country australia Device(iPhone 6s My Question or Issue

  • Newbie
  • I am only in use and access one account. I am currently being charged for two.    country australia  Device (iPhone 6s     My Question or Issue  
  • kejt_
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! Not able to login even if i am not abroad

PlanFreeCountryCanada DeviceAndroid (Motorola X4)Operating SystemAndroid Oreo My Question or IssueWhen i login in my account the message appears is that i am abroad and if you want to listen more than 14 days you have to visit Spotify.com ? I am in c...

  • Casual Listener
  • Plan Free Country Canada   Device Android (Motorola X4) Operating System Android Oreo   My Question or Issue When i login in my account the message appears is that i am abroad ...
  • Loxer
  • Spotify Star
  • 475 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 475 Views
  • 5 replies
  • 0 likes

family

if a member of the family plan is having trouble logging in, if the account holder cancels the account, can members re-enter it?

  • Newbie
  •       if a member of the family plan is having trouble logging in, if the account holder cancels the account, can members re-enter it?
  • Bittencourt
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Radio feature disappeared

PlanFree/Premium——free Country US OF ADeviceOperating SystemMy Question or Issue I had radio feature and now it’s gone

  • Casual Listener
  • Plan Free/Premium——free  Country  US OF A Device Operating System My Question or Issue  I had radio feature and now it’s gone
  • Tortuga_13
  • Casual Listener
  • 805 Views
  • 2 replies
  • 0 likes
  • Account
  • 805 Views
  • 2 replies
  • 0 likes

Solved!! Kündigung Telekom Vertrag. Spotify wie behalten?

PlanPremiumCountry GermanyDeviceiPhone 7, Samsung Galaxy 7Operating System(iOS 10, Android) My Question or Issue Ich habe meinen Telekom Vertrag für Mitte Juli gekündigt. Ich will aber trotzdem Spotify behalten. Wie stelle ich meinen Vertrag hier um ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 7, Samsung Galaxy 7 Operating System (iOS 10, Android)   My Question or Issue  Ich habe meinen Telekom Vertrag für Mitte Juli gekü...
  • Pellham123
  • Casual Listener
  • 1126 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1126 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want to connect my facebook account to mail account

PlanPremiumCountry TurkeyDevice(Sony Xperia Z5 Premium)Operating System(Android) My Question or Issue I have both Gmail and Facebook accounts. I want to connect my Facebook account to Gmail account but a message appears that says "this account is alr...

  • Newbie
  • Plan Premium Country  Turkey Device (Sony Xperia Z5 Premium) Operating System (Android)   My Question or Issue  I have both Gmail and Facebook accounts. I want to connect my ...
  • MaríaCamila
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Why am I getting my emails in Spanish?

My Question or Issue I am received my request for my private information in Spanish! Why?? My location is set to Singapore and language is English. What is going on?!

  • Casual Listener
  •     My Question or Issue  I am received my request for my private information in Spanish! Why?? My location is set to Singapore and language is English. What is going on?!
  • Noah
  • Spotify Star
  • 1803 Views
  • 1 replies
  • 0 likes
  • Account
  • 1803 Views
  • 1 replies
  • 0 likes

Superuser Contribution adblock breaks spotify connect

I'm running an adblocker on my phone and whenever I have it enabled it stops me from using Spotify connect to listen on my Onkyo receiver.This is very annoying.I've already whitelisted all known Spotify domains but it's not working.I am a premium sub...

  • Regular
  • I'm running an adblocker on my phone and whenever I have it enabled it stops me from using Spotify connect to listen on my Onkyo receiver. This is very annoying. I've already whitelisted all known ...
  • rajackar
  • Regular
  • 1156 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 1156 Views
  • 2 replies
  • 1 likes

Family Plan Verification Problem

PlanPremiumCountry TurkeyDevice(iPhone 7)Operating System(iOS 10) My Question or Issue My wife has a family plan I am trying to tag on to it but I've been receiving emails about "we were not able to verify your family account and I keep getting out o...

  • Casual Listener
  • Plan Premium Country  Turkey Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  My wife has a family plan I am trying to tag on to it but I've been receiving...
  • jsannn
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 597 Views
  • 1 replies
  • 0 likes

How do i un-link

So, I currently have a PS4 with spotify on it but everytime I try to log in it says the account is already linked. I think it might be because I used have a PS3 that also had spotify on it. The problem is I don't have that PS3 anymore. I do usually c...

  • Visitor
  • So, I currently have a PS4 with spotify on it but everytime I try to log in it says the account is already linked. I think it might be because I used have a PS3 that also had spotify on it. The probl...
  • jsannn
  • Community Legend
  • 423 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 423 Views
  • 3 replies
  • 0 likes

My account disappeared?

PlanPremiumCountry FinlandDevicePC, iphoneOperating SystemWindows 10, iOS. My Question or Issue Today, all my devices informed that i need to sign in. I tried to sign in throughfacebook, like i always do.But Spotify said theres no account linked to t...

  • Visitor
  •   Plan Premium Country  Finland Device PC, iphone Operating System Windows 10, iOS.   My Question or Issue   Today, all my devices informed that i need to sign in. I t...
  • user-removed
  • Not applicable
  • 1127 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1127 Views
  • 4 replies
  • 0 likes

Payment method Credit card, Can't pay with Nubank card

I was trying to purchase spotify family with credit card but receiving the same response all day "try later or try another method" something like that. So I purchased from Steam a game, just to see if it was a problem with my credit card, and no, it ...

  • Newbie
  • I was trying to purchase spotify family with credit card but receiving the same response all day "try later or try another method" something like that. So I purchased from Steam a game, just to see i...
  • osornios
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect For Desktop App

PlanPremiumCountry Brazil DeviceMacBook Pro Early 2011 My Question or IssueI had a Facebook login attached to my Spotify Account. I deleted the Facebook account and now i try on any device to connect to a new one and nothing happens.

  • Newbie
  • Plan Premium Country  Brazil   Device MacBook Pro Early 2011   My Question or Issue I had a Facebook login attached to my Spotify Account. I deleted the Facebook account and n...
  • MaríaCamila
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium funktioniert nicht mehr

PlanPremiumCountry DeutschlandDeviceHonor 8Operating System Android My Question or Issue Hallo.Seit gestern funktioniert Spotify Premium bei mir nicht mehr.Erst gab es nervige Bugs, weswegen ich die App neu installiert habe.Als ich mich dann wieder a...

  • Visitor
  • Plan Premium Country  Deutschland Device Honor 8 Operating System  Android   My Question or Issue  Hallo. Seit gestern funktioniert Spotify Premium bei mir nicht mehr. ...
  • MaríaCamila
  • Roadie
  • 3309 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 3309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block Followers

Hey Spotify, When will we be able to control who our followers are?There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is this not important to you as a platform? Or perhaps this will ...

  • Newbie
  • Hey Spotify,   When will we be able to control who our followers are? There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is ...
  • Linceluk
  • Casual Listener
  • 260 Views
  • 2 replies
  • 3 likes
  • Account
    Security
  • 260 Views
  • 2 replies
  • 3 likes

Superuser Contribution Account Wiped, Premium Gone, Still paying

PlanPremiumCountry United StatesDeviceiPhone 7, LaptopOperating SystemiOS, Windows 10 My Question or Issue So I had my entire subscriptions and playlists wiped from my account. My passwords were changed and I had to re-log back into the service. When...

  • Visitor
  • Plan Premium Country  United States Device iPhone 7, Laptop Operating System iOS, Windows 10   My Question or Issue  So I had my entire subscriptions and playlists ...
  • MaríaCamila
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can premium be marketed as ad-free with all these blatant adverts for Drake?

I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore?

  • Newbie
  •   I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore? 
  • Chris
  • Spotify
  • 497 Views
  • 2 replies
  • 5 likes
  • Account
    Premium
    Subscription
  • 497 Views
  • 2 replies
  • 5 likes

Env: prod