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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80474 Views

9 replies

2 likes

Account
Login
  • 80474 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654084 Views

13 replies

4 likes

Account
  • 654084 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734561 Views

18 replies

29 likes

  • 734561 Views
  • 18 replies
  • 29 likes

My playlist are all gone and I have trouble signing in

PlanPremiumCountry DevicePhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Few days ago when I open my Spotify App all my playlists are suddenly gone and a playlist that I didn't created has suddenly appeared in my acc...

Newbie

Plan Premium Country   Device Phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Few days ago when I open my Spotify App all my playl...

Keanu_C

Community Legend

683 Views

1 replies

0 likes

Account
Login
Security
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saber correo de este usuario user/dcv55pci9az9clutlkl8ronhi

PlanPremiumCountry MexicoDeviceGalaxy S9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A un familiar se le olvidó el correo y el usuario de su cuenta premium y solo tenemos esta información (user/dcv55pci9az9clutlkl8ronh...

Newbie

Plan Premium Country  Mexico Device Galaxy S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue    A un familiar se le olvidó el corre...

Guido

Spotify Legend

2058 Views

1 replies

0 likes

Account
Login
  • 2058 Views
  • 1 replies
  • 0 likes

Superuser Contribution login rejects my password/username but password reset says my username is already used!

I have a free plan and although liking Spotify enough to consider a subscription I am not inclined at all right now (and couldn't even if I tried). I'm on Win 10.I am at a standstill. I had to use a reserve email I rarely use just to create a new acc...

Newbie

I have a free plan and although liking Spotify enough to consider a subscription I am not inclined at all right now (and couldn't even if I tried). I'm on Win 10. I am at a standstill.  I had t...

Guido

Spotify Legend

895 Views

2 replies

1 likes

Account
Free
Other
  • 895 Views
  • 2 replies
  • 1 likes

Solved!! Lost playlists, can't play any music

PlanFree CountryUK DeviceDesktop Operating SystemWindows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my library. I would have to reinstall Spotify for it to start playing music outside my library again, but ...

Casual Listener

Plan Free   Country UK   Device Desktop   Operating System Windows 10   My Question or Issue  For a week or so, Spotify stopped playing music that wasn't in my l...

upstairsmuffin

Casual Listener

1228 Views

2 replies

0 likes

Account
Free
  • 1228 Views
  • 2 replies
  • 0 likes

Solved!! Premium vs Family account

My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at the same time. Spotify won’t let me listen out of home when my wife is logge...

Regular

    My Question or Issue  I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at th...

627Winston

Regular

3956 Views

2 replies

0 likes

Subscription
  • 3956 Views
  • 2 replies
  • 0 likes

Solved!! Account name suddenly changed and other stuff

PlanPremiumCountryFinlandDevicePC & Honor8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/I think my account name has been suddenly changed to this odd jumble of numbers and letters. (see attachments) I can remember...

Casual Listener

Plan Premium Country Finland Device PC & Honor8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  HI! o/ I think my account name has been ...

Brunelicia

Community Legend

1392 Views

3 replies

0 likes

Account
Other
Premium
  • 1392 Views
  • 3 replies
  • 0 likes

Resetear recomendaciones de Spotify

Por cuestiones del trabajo tuve que reproducir listas de cumbia y reggaeton para clientes por meses. La cosa es que ya no lo uso pero en Spotify me recomienda artistas de esos géneros y hasta los tengo en los Daily mix. Quisiera saber cómo eliminar e...

Newbie

Por cuestiones del trabajo tuve que reproducir listas de cumbia y reggaeton para clientes por meses. La cosa es que ya no lo uso pero en Spotify me recomienda artistas de esos géneros y hasta los ten...

ErickMartinez22

Visitor

41948 Views

10 replies

2 likes

Account
Premium
  • 41948 Views
  • 10 replies
  • 2 likes

Solved!! Alguien usó y borró información de mi cuenta9o

Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo similar, pero nada, este fue el unico sitio donde vi...

Casual Listener

Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo s...

PiloJr

Casual Listener

803 Views

3 replies

0 likes

Account
  • 803 Views
  • 3 replies
  • 0 likes

issues with the radio suggestions

Hi I have an issue with the radio stations -I can't delete the radio suggestions the app keeps pushing me, even tought I really don't like them (they're just general hit songs mixes, made up from songs and artists I never listen to).It mainly bugs me...

Newbie

Hi 🙂   I have an issue with the radio stations - I can't delete the radio suggestions the app keeps pushing me, even tought I really don't like them (they're just general hit songs mixe...

osornios

Spotify Star

643 Views

1 replies

0 likes

Unlimited
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in to account

Trying to login to my Spotify premium account but can’t remember my password and can’t login to my old email account that I signed up with to reset my password is there anyone that can help?

Casual Listener

Trying to login to my Spotify premium account but can’t remember my password and can’t login to my old email account that I signed up with to reset my password is there anyone that can help?  

Guido

Spotify Legend

738 Views

3 replies

0 likes

Premium
  • 738 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cant reproduce songs, problem with different devices

PlanFree, used to have premiumCountry ArgentinaDeviceProblem in spotify web and spotify appOperating SystemWindows 7 My Question or Issue When i log into the spotify web reproducer i try to put any song or playlist in random and the song never appear...

Newbie

Plan Free, used to have premium Country  Argentina Device Problem in spotify web and spotify app Operating System Windows 7   My Question or Issue  When i log into the spotif...

Jemi

Spotify Legend

606 Views

1 replies

0 likes

Account
Free
Other
  • 606 Views
  • 1 replies
  • 0 likes

iTunes payment still charges me?

In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify.So in February 2017 I started paying 99kr / month for my ...

Casual Listener

In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify. So i...

Macke3

Casual Listener

385 Views

2 replies

0 likes

Account
Subscription
  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Added local files to playlist. Playlist shows on desktop and web, but not iPhone

PlanFreeCountry USDeviceiPhone6Operating SystemiOS 11 My Question or IssueI have a large library of music on my NAS. Using the desktop (windows) app, I created a playlist of the entire library. This is a playlist created by all local files. I underst...

Casual Listener

Plan Free Country  US Device iPhone6 Operating System iOS 11   My Question or Issue I have a large library of music on my NAS. Using the desktop (windows) app, I created a playlis...

Jemi

Spotify Legend

356 Views

1 replies

0 likes

Account
  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Deleting an account

Hello, this is just a simple question but I just requested an agent (live chat) to delete my account and they told me that they were able to do it. However, I tried checking my account with my other account and it seems to still be on spotify and I w...

Casual Listener

    Hello, this is just a simple question but I just requested an agent (live chat) to delete my account and they told me that they were able to do it.  However, I tried checking my...

rachaelkang

Casual Listener

649 Views

2 replies

0 likes

Account
  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing my country

PlanPremiumCountryNL DeviceWindows DesktopOperating SystemWin 10 My Question or Issue Dear All, Having used spotify free for a while, I decided to go addfree and become a premium user. While using the free plan, I had my country set to DK because tha...

Music Fan

Plan Premium Country NL  Device Windows Desktop Operating System Win 10   My Question or Issue   Dear All,  Having used spotify free for a while, I decided to go add...

Carlos_Sanchez

Music Fan

2246 Views

10 replies

0 likes

Account
  • 2246 Views
  • 10 replies
  • 0 likes

Lost Profile, Playlists

PlanPremiumCountry USA DeviceSamsung Galaxy S7Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscription.Today, I changed my email address on file with Spotify. Now I can't get in to ...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System   My Question or Issue  I was previously logged in to Spotify via Facebook, with a Premium monthly subscri...

Brunelicia

Community Legend

842 Views

3 replies

0 likes

Account
  • 842 Views
  • 3 replies
  • 0 likes

Does the ‘music quality’ setting sync across devices on same premium account?

Say if I went into Settings > Music quality and set the downloaded songs quality st to ‘high’, if I go onto another device logged into the same premium account, will the settings be changed to sync with the first device?

Newbie

Say if I went into Settings > Music quality and set the downloaded songs quality st to ‘high’, if I go onto another device logged into the same premium account, will the settings be changed to syn...

Brunelicia

Community Legend

1000 Views

1 replies

0 likes

Account
Premium
  • 1000 Views
  • 1 replies
  • 0 likes

Paying for premium but showing up as free on my profile

Plan: Premiumcanada Device: iPhone 6S Operating SystemIOS 12.1.4 hey so I got my premium subscription through my mobile service provider (Fido) and the first 6 months were free with the Premium version. I am now paying the 9.99$ a month on my Fido Bi...

Newbie

Plan: Premium canada   Device: iPhone 6S  Operating System IOS 12.1.4    hey so I got my premium subscription through my mobile service provider (Fido) and the fi...

Brunelicia

Community Legend

433 Views

1 replies

0 likes

Account
Free
Premium
  • 433 Views
  • 1 replies
  • 0 likes

Can't listen to Albums when offline

PlanPremiumCountryGermany DeviceHuawei P20 lite Operating SystemAndroid My Question or IssueI have Spotify Premium for over a year now and I always could listen to downloaded albums even when I was offline. Since the update on the 06.02.19 came out, ...

Casual Listener

Plan Premium Country Germany   Device Huawei P20 lite  Operating System Android    My Question or Issue I have Spotify Premium for over a year now and I always could li...

Erikktoo

Casual Listener

576 Views

1 replies

0 likes

Premium
  • 576 Views
  • 1 replies
  • 0 likes

The wrong feature artist is linked on my page! How do I fix this?

Hi everyone, I just released an album and one of the songs has a featured artist. Spotify have linked the wrong artist (they have the same name of course) but I have no idea how to get this changed. I've emailed everywhere that's possible and asked m...

Regular

Hi everyone,    I just released an album and one of the songs has a featured artist. Spotify have linked the wrong artist (they have the same name of course) but I have no idea how to g...

justsomeguy999

Visitor

11707 Views

9 replies

0 likes

Account
  • 11707 Views
  • 9 replies
  • 0 likes