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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412950 Views
  • 965 replies
  • 108 likes
  • Account
  • 412950 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180031 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180031 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101141 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101141 Views
  • 68 replies
  • 10 likes

Plan Familiar es un robo

PlanPremiumCountry MéxicoDeviceiPod 6 & Xiaomi Mi Max 2Operating SystemiOs & Android My Question or IssueEn la primera foto podemos obvservar como claramente dice que me cobraran cada 1 mes, en la segunda foto muestra lo contrario ya que el primer co...

  • Casual Listener
  • Plan Premium Country  México Device iPod 6 & Xiaomi Mi Max 2 Operating System iOs & Android   My Question or Issue En la primera foto podemos obvservar como claramente dic...
  • Jose_M
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Account Hijacked

Plan: PremiumCountry: CanadaDevice: PC/Samsung Galaxy A9Operating System: Windows 10 My Question or Issue:So here's the issue. Someone on their iPhone some how keeps **bleep** using my spotify.I have already reset my password. Kicked out ALL offline ...

  • Newbie
  • Plan: Premium Country: Canada Device: PC/Samsung Galaxy A9 Operating System: Windows 10   My Question or Issue: So here's the issue. Someone on their iPhone some how keeps **bleep** ...
  • Jose_M
  • Spotify Star
  • 723 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 723 Views
  • 1 replies
  • 1 likes

Solved!! My username is now only a bash of numbers - why?

PlanPremiumCountry GermanyDeviceany My Question or IssueSince a view month my username was occationaly change from spotify from my real name to a anonymous bash of numbers. How can I can change back my username to normale, since my friends and social...

  • Casual Listener
  • Plan Premium Country  Germany Device any   My Question or Issue Since a view month my username was occationaly change from spotify from my real name to a anonymous bash of numbers...
  • LeoRager
  • Community Legend
  • 1206 Views
  • 6 replies
  • 0 likes
  • Account
  • 1206 Views
  • 6 replies
  • 0 likes

No puedo iniciar sesión

''Tu correo electrónico y contraseña no coinciden con ninguna cuenta de Spotify.''No tengo el email de la cuenta para poder restablecer la contraseña, no sé si mi cuenta fue hackeada o Spotify la deshabilitó por alguna razón. Necesito mi música de vu...

  • Newbie
  • ''Tu correo electrónico y contraseña no coinciden con ninguna cuenta de Spotify.'' No tengo el email de la cuenta para poder restablecer la contraseña, no sé si mi cuenta fue hackeada o Spotify la d...
  • Brunelicia
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 670 Views
  • 1 replies
  • 0 likes

Artist account for an NGO

Hi,is it possible for an ONG to open an artist account?we need it to pubblish some musical track we own in order to make people sign a petition. Thanks.

  • Newbie
  •   Hi, is it possible for an ONG to open an artist account? we need it to pubblish some musical track we own in order to make people sign a petition.   Thanks.
  • Brunelicia
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution My profile or public playlists cannot be found

Hello, neither my profile nor my public playlists can be found through the spotify search function. Several people tried to follow a playlist by me which was played at a party, but they could not find it/me, although it the playlist is set on public ...

Screenshot (04.01.2019 22_55_29).jpg
  • Casual Listener
  • Hello,   neither my profile nor my public playlists can be found through the spotify search function.    Several people tried to follow a playlist by me which was played at a p...
  • ErikDue
  • Casual Listener
  • 3080 Views
  • 7 replies
  • 3 likes
  • Account
    Other
  • 3080 Views
  • 7 replies
  • 3 likes

Superuser Contribution I forgot my password and can't reset it

So about a week ago I tried logging in to my account but it didn't work so i thought ok I'll just go reset my password. But I never get the email from spotify, I've tried contacting them on twitter and submitting a question to support but they just a...

  • Visitor
  • So about a week ago I tried logging in to my account but it didn't work so i thought ok I'll just go reset my password. But I never get the email from spotify, I've tried contacting them on twitter a...
  • Guido
  • Spotify Legend
  • 1688 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1688 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not informed about new publications

Hey,my problem is short explained, i don't get informed about new songs of artists that i follow. I also didn't knew that was a thing, but some time ago Drake published a new song and i got a popup at starting spotify, despite not following him and n...

  • Casual Listener
  • Hey, my problem is short explained, i don't get informed about new songs of artists that i follow. I also didn't knew that was a thing, but some time ago Drake published a new song and i got a popup...
  • Guido
  • Spotify Legend
  • 414 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 414 Views
  • 2 replies
  • 0 likes

Change username

Hi is there a support email which I can reach Spotify? I don't have Twitter and would like to change my username. Reason is that this email address(mine) was already registered with Spotify prior to my own usage of the service. I wanted to use my ema...

  • Casual Listener
  • Hi is there a support email which I can reach Spotify? I don't have Twitter and would like to change my username. Reason is that this email address(mine) was already registered with Spotify prior to ...
  • Maxim
  • Spotify Star
  • 440 Views
  • 3 replies
  • 0 likes
  • Account
  • 440 Views
  • 3 replies
  • 0 likes

UsernameAssistance

PlanPremiumCountry DeviceMotorolaOperating System My Question or Issue I recently deleted my account because I ddin't like the username. I proceded to make a new account, but it never asked me to choose a username. I rejoined the plan my family has a...

  • Newbie
  • Plan Premium Country   Device Motorola Operating System     My Question or Issue  I recently deleted my account because I ddin't like the username. I proceded to make a ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Other
  • 265 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I re-connect my account to Facebook?

I recently (basically accidentally) removed Facebook from my apps screen within my Spotify account. Now, my name shows up as a string of numbers.How I can re-connect my Spotify to Facebook so it shows my real name again?I already tried using the Spot...

  • Regular
  • I recently (basically accidentally) removed Facebook from my apps screen within my Spotify account. Now, my name shows up as a string of numbers. How I can re-connect my Spotify to Facebook so it sh...
  • Yngkush420
  • Music Fan
  • 4383 Views
  • 11 replies
  • 1 likes
  • Account
  • 4383 Views
  • 11 replies
  • 1 likes

Superuser Contribution Password displayed as username

PlanFamily PremiumDevicePC (web player and desktop app)Operating Systemwin7 to 10 (tried on multiple computers) My Question or Issue When logged in, my password is displayed as the username on the screen. I have uninstalled / reinstalled the desktop ...

  • Casual Listener
  •   Plan Family Premium Device PC (web player and desktop app) Operating System win7 to 10 (tried on multiple computers)   My Question or Issue  When logged in, my password is d...
  • Peter
  • Spotify Legend
  • 4359 Views
  • 5 replies
  • 6 likes
  • Account
    Login
    Security
  • 4359 Views
  • 5 replies
  • 6 likes

Can't create free accounts for kids in order to join Family account

PlanFree/PremiumCountry FinlandDeviceMacBook Pro mid-2015Operating SystemiOS 10.14.2Browser: Google Chrome My Question or IssueI updgraded my account from Premium to Family, for kids. I can't create new free acounts for kids. For some reason, the reg...

  • Casual Listener
  • Plan Free/Premium Country  Finland Device MacBook Pro mid-2015 Operating System iOS 10.14.2 Browser: Google Chrome   My Question or Issue I updgraded my account from Premium to F...
  • toopeli
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • Account
  • 506 Views
  • 2 replies
  • 0 likes

Solved!! Not receiving my password reset mail

My Question or Issue *I created this account to post here on the formus.*A few hours ago I tried resetting my password for my actual account (which I have for a few years now) because I forgot it. I have tried sending the reset-mail to 2 different ma...

  • Newbie
  •   My Question or Issue  *I created this account to post here on the formus.* A few hours ago I tried resetting my password for my actual account (which I have for a few years now) becaus...
  • Billy-J
  • Spotify Star
  • 728 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 728 Views
  • 1 replies
  • 0 likes

Solved!! Random alphanumeric username

Hi all,I have been having the same persistent issue for the last few weeks with my Premium account. I originally made my account through facebook (big regret) and it has always caused me issues with signing into my account and following other users. ...

  • Casual Listener
  •       Hi all, I have been having the same persistent issue for the last few weeks with my Premium account. I originally made my account through facebook (big regret) and it ha...
  • mrguy797
  • Casual Listener
  • 1308 Views
  • 4 replies
  • 0 likes
  • Account
  • 1308 Views
  • 4 replies
  • 0 likes

Account breached for second time in a week

PlanPremiumCountry UKDeviceNexus 6POperating SystemWindows 10 My Question or Issue I noticed over a week ago someone changing my songs while I was using my phone, I use Facebook as my account, changed password and signed out of everywhere and I had g...

  • Casual Listener
  • Plan Premium Country  UK Device Nexus 6P Operating System Windows 10   My Question or Issue  I noticed over a week ago someone changing my songs while I was using my phone, I...
  • Billy-J
  • Spotify Star
  • 348 Views
  • 3 replies
  • 0 likes
  • Security
  • 348 Views
  • 3 replies
  • 0 likes

I cannot figure out how to find my login info!

PlanPremiumCountry USQuestion or Issue I created a Spotify profile in which I pay the $10 a month for now ads. I created this profile on an Android app. My user name is a random conjumble of numbers and I'm unable to change it over the Android app.I'...

  • Casual Listener
  • Plan Premium Country  US Question or Issue  I created a Spotify profile in which I pay the $10 a month for now ads. I created this profile on an Android app. My user name is a random c...
  • Jose_M
  • Spotify Star
  • 4671 Views
  • 3 replies
  • 0 likes
  • Login
  • 4671 Views
  • 3 replies
  • 0 likes

Other devices access my account via Sonos

Premium AccountCountry: NetherlandsDevices: Samsung Galaxy A5, iMac at work OS-X Yosemite 10.10.5 I have installed the Spotify app on my personal phone (Samsung Galaxy A5) and on my iMac at work (OS-X Yosemite 10.10.5) Also I have installed the Sonos...

  • Newbie
  • Premium Account Country: Netherlands Devices: Samsung Galaxy A5,  iMac at work OS-X Yosemite 10.10.5   I have installed the Spotify app on my personal phone (Samsung Galaxy A5...
  • Jose_M
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Security
  • 208 Views
  • 1 replies
  • 0 likes

Can't change the country

PlanFree/Country DeviceSamsung Galaxy note 8Operating SystemAndroid Nougat My Question or Issue i wanted to change the country on the account cause i just moved and i want to make a family account with my roomies but their nationality is different fr...

  • Newbie
  • Plan Free/ Country   Device Samsung Galaxy note 8 Operating System Android Nougat   My Question or Issue  i wanted to change the country on the account cause i just moved and...
  • Loxer
  • Community Legend
  • 188 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 188 Views
  • 2 replies
  • 0 likes

Pagamento via boleto assinatura Premium

Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possível fazerem alguma coisa ?? Fico à disposição e muito obrigado! B...

  • Newbie
  •    Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possí...
  • Bittencourt
  • Spotify Star
  • 561 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 561 Views
  • 1 replies
  • 2 likes