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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260723 Views
  • 786 replies
  • 81 likes
  • Account
  • 260723 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128268 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128268 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71329 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71329 Views
  • 63 replies
  • 8 likes

Superuser Contribution Connecting to Facebook

Whenever I attempt to manually connect my account to facebook, I receive the message "Sorry there has been a temporary error, please try again later". I am unsure what to do about this and would appreciate any help.Thanks!

  • Newbie
  • Whenever I attempt to manually connect my account to facebook, I receive the message "Sorry there has been a temporary error, please try again later". I am unsure what to do about this and would appr...
  • Katerina
  • Spotify Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • Account
  • 581 Views
  • 1 replies
  • 0 likes

Spotify Isn't Displaying My Facebook Name

PlanFreeCountry USADeviceLaptop and Andriod PhoneOperating SystemWindows 10 and Andriod Marshmellow My Question or Issue I recently read that if I connect my Facebook account to my Spotify account, my Facebook name will be displayed on my Spotify pro...

  • Regular
  • Plan Free Country  USA Device Laptop and Andriod Phone Operating System Windows 10 and Andriod Marshmellow   My Question or Issue  I recently read that if I connect my Facebo...
  • IguanaSetup
  • Community Legend
  • 6609 Views
  • 3 replies
  • 6 likes
  • Account
    Free
  • 6609 Views
  • 3 replies
  • 6 likes

No access my profile

HiI have logged in with a new phone, but my player lists are gone. I also have Premium.How do I access my profile?

  • Visitor
  • Hi I have logged in with a new phone, but my player lists are gone. I also have Premium. How do I access my profile?      
  • Billy-J
  • Spotify Star
  • 503 Views
  • 22 replies
  • 0 likes
  • Premium
  • 503 Views
  • 22 replies
  • 0 likes

Superuser Contribution Spotify desktop won't display Facebook name

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or Issue Hello,Ever since I have a new spotify account Ive been trying to get my facebook name to display on my spotify desktop app and for friends who follow me. This ...

  • Casual Listener
  •   Plan Premium Country Netherlands  Device Desktop Operating System Windows 10   My Question or Issue  Hello, Ever since I have a new spotify account Ive been trying...
  • Daisy
  • Spotify Legend
  • 1693 Views
  • 4 replies
  • 1 likes
  • Account
  • 1693 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cancelling a Payment

I had the 3-month trial subscription which just ended today, I was automaticlly charged $9.99 to continue the premium subscription for this month which I have decided I do not want. I have cancelled my Premium subscription and went back to Free, but ...

  • Newbie
  • I had the 3-month trial subscription which just ended today, I was automaticlly charged $9.99 to continue the premium subscription for this month which I have decided I do not want. I have cancelled ...
  • Katerina
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot join family due to "joining counter"

PlanPremiumCountryUS DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI am currently moved to free account, however I joined the family before. Some weeks ago (it took a while before I realized an issue and I post here) I started to ...

  • Casual Listener
  •   Plan Premium Country US   Device Samsung Galaxy 8 Operating System Android   My Question or Issue I am currently moved to free account, however I joined the family before...
  • Guido
  • Spotify Legend
  • 948 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 948 Views
  • 7 replies
  • 0 likes

Superuser Contribution My credit card is used, but i don't know for which account

My credit card is used, but i don't know for which account. Is there a way to see which email is connected to my credit card?

  • Newbie
  • My credit card is used, but i don't know for which account. Is there a way to see which email is connected to my credit card? 
  • Katerina
  • Spotify Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in on iPhone after ~2 hours with support last week

PlanFreeCountry CanadaDevice(iPhone 6s Plus)Operating System(iOS 12) My Question or IssueWhen I provide my username and password to the iPhone app and hit log in, it will briefly change the button text to 'Logging In...' and then reset the text back ...

  • Newbie
  • Plan Free Country  Canada Device (iPhone 6s Plus) Operating System (iOS 12)   My Question or Issue When I provide my username and password to the iPhone app and hit log in, it wil...
  • Loxer
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm getting not any email and notifications from Spotify.com

My Question or Issue For some reason I'm getting not any email and notifications from Spotify. I've checked my spamfilter and folders and my settings in my profile, but I am deifnitely not receiving the notifications on my domain *dvc-it.nl Is there ...

  • Newbie
  • My Question or Issue   For some reason I'm getting not any email and notifications from Spotify.  I've checked my spamfilter and folders and my settings in my profile, but I am deifnitely...
  • Guido
  • Spotify Legend
  • 600 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 600 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not receiving close account mail

Hello Spotify, I would like to close my account. The reason behind this is that I have a new account, which is premium. However when I want to connect with Facebook, it doesn’t work because this account is linked and made with Facebook, so I can’t di...

  • Visitor
  • Hello Spotify,   I would like to close my account. The reason behind this is that I have a new account, which is premium. However when I want to connect with Facebook, it doesn’t work because ...
  • Guido
  • Spotify Legend
  • 537 Views
  • 3 replies
  • 1 likes
  • Account
  • 537 Views
  • 3 replies
  • 1 likes

Superuser Contribution Listening on LAPTOP-C4ETKNVC - (Hint: It's not mine!)

I've "Signed out of everywhere" several times since this problem started months ago. My password has been changed since then as well. I have three devices I listen to Spotify on, my phone, my laptop, and my desk computer.None of those devices have th...

  • Casual Listener
  • I've "Signed out of everywhere" several times since this problem started months ago.  My password has been changed since then as well.  I have three devices I listen to Spotify on, m...
  • Katerina
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any Spotify hotline for technical support?

Spotify does not recognize my e-mail for one week (and hence I can't access my account anymore).Usual FAQ does not answer.Is there any Spotify hotline or e-mail to get technical support?Thanks for your help

  • Newbie
  • Spotify does not recognize my e-mail for one week (and hence I can't access my account anymore). Usual FAQ does not answer. Is there any Spotify hotline or e-mail to get technical support? Thanks ...
  • Katerina
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
  • 531 Views
  • 1 replies
  • 0 likes

Non-profit account for summer camp

My Question or Issue I work for a non-profit religious summer camp and as such, we have a pretty tight budget. We would love to have a Spotify account we could use on multiple devices, and also as a summer camp, our budget is pretty tight. I have hea...

  • Newbie
  •   My Question or Issue  I work for a non-profit religious summer camp and as such, we have a pretty tight budget.  We would love to have a Spotify account we could use on multip...
  • user-removed
  • Not applicable
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
  • 479 Views
  • 1 replies
  • 0 likes

Discover Weekly not uppdating...

My Question or Issue My Discover weekly is not uppdating. I have already tried som of the older advices for this issue: log out/ log in. Un follow and Follow the list. And also i tried to unfollowe the list, then log out and in again and then start f...

  • Casual Listener
  •    My Question or Issue  My Discover weekly is not uppdating. I have already tried som of the older advices for this issue:  log out/ log in. Un follow and Follow the list. And ...
  • FisherGirl
  • Casual Listener
  • 315 Views
  • 4 replies
  • 0 likes
  • Account
  • 315 Views
  • 4 replies
  • 0 likes

Se hizo una suscribcion erronea de un plan

Hola. Intente hacer una compra de Spotify plan familiar en su lugar adquiri un plan primiun por un año. Este plan no esta acorde a mis necesidades. La compra fue hecha hoy y me gustaria saber como cancelarla y el dinero sea reembolsado. Gracias.

  • Newbie
  • Hola. Intente hacer una compra de Spotify plan familiar en su lugar adquiri un plan primiun por un año. Este plan no esta acorde a mis necesidades. La compra fue hecha hoy y me gustaria saber como ca...
  • Jose_M
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • Account
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! Can't post on playlist exchange

I can't post coz it says that i have an invalid URL value from my playlist. I've tried many times but it still wont work.Help me pls tnx

  • Casual Listener
  • I can't post coz it says that i have an invalid URL value from my playlist. I've tried many times but it still wont work.Help me pls tnx 
  • Jose_M
  • Spotify Star
  • 503 Views
  • 3 replies
  • 0 likes
  • Account
  • 503 Views
  • 3 replies
  • 0 likes

Problem when passing from spotify regular to student

Hello everybody, I am using Spotify premium in the regular version for a few month and I wanted to pass to the student version but the thing is I needed to register with my school email, so it created a new account and I no longer have the songs I sa...

  • Newbie
  •   Hello everybody, I am using Spotify premium in the regular version for a few month and I wanted to pass to the student version but the thing is I needed to register with my school email, so i...
  • Jose_M
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Riesco ad accedere ma non mi da premium

Ciao a tutti, recentemente ho cambiato telefono perché il precedente si è rotto. Ho reinstallato spotify e ho eseguito l'accesso ma mi da la versione free. Ho pensato di aver sbagliato la mail ma è quella giusta. Aiutatemi vi prego.

  • Newbie
  • Ciao a tutti, recentemente ho cambiato telefono perché il precedente si è rotto.  Ho reinstallato spotify e ho eseguito l'accesso ma mi da la versione free.  Ho pensato di aver sbagliato ...
  • SergioDavid
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

I just cannot change my email adress

PlanPremiumCountry Czech RepublicDeviceiPhone 5, LaptopOperating SystemiOS10, Win10 My Question or IssueHello I have been following other guides on how to change the email adress but it seems not to be working. After i logged into spotify.com and che...

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  • Regular
  •   Plan Premium Country  Czech Republic Device iPhone 5, Laptop Operating System iOS10, Win10   My Question or Issue Hello I have been following other guides on how to c...
  • Billy-J
  • Spotify Star
  • 447 Views
  • 3 replies
  • 0 likes
  • Login
  • 447 Views
  • 3 replies
  • 0 likes

Solved!! Premium payment

Hi. I just paid for premium accnt in dragonpay thru cebuana. But i realized that i gave a reference code i got few minutes before the latest one. I want to know if that code i gave is valid to activate my premium. Help me please. Thank you.

  • Casual Listener
  • Hi. I just paid for premium accnt in dragonpay thru cebuana. But i realized that i gave a reference code i got few minutes before the latest one. I want to know if that code i gave is valid to activa...
  • Billy-J
  • Spotify Star
  • 522 Views
  • 7 replies
  • 0 likes
  • Premium
  • 522 Views
  • 7 replies
  • 0 likes