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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1483 Views
  • 0 replies
  • 7 likes
  • Security
  • 1483 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445200 Views
  • 970 replies
  • 108 likes
  • Account
  • 445200 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198728 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198728 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108078 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108078 Views
  • 70 replies
  • 11 likes

Robbed

PlanFree but paid for premium Country MexicoDeviceHp laptop Operating SystemWindows 10 My Question or Issue I was going to pay the university discount, but unfortunately, my university didn't appear, so like anybody would've done they would put cance...

  • Newbie
  • Plan Free but paid for premium  Country  Mexico Device Hp laptop  Operating System Windows 10   My Question or Issue  I was going to pay the university discount, bu...
  • Maxim
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Forgot password and username, attached e-mail account no longer existing

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2016 My Question or Issue: Hi, i've used my Facebook account to register for Spotify and log in but closed my Facebook account about a year ago. I also closed the attached e-mail account shortly after ...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy A3 2016     My Question or Issue:   Hi,   i've used my Facebook account to register for Spotify and log in but close...
  • jaythetoader
  • Casual Listener
  • 776 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 776 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bands in Town won't scan

Hi, I've been trying to get the bands in town app to scan my spotify artists, every time i do I get a 403 forbidden error. When I look at the linked accounts page on the App there's a yellow warning triangle next to the Spotify section. I'm using a 6...

  • Newbie
  •     Hi,   I've been trying to get the bands in town app to scan my spotify artists, every time i do I get a 403 forbidden error. When I look at the linked accounts page on the App ...
  • Alfredo
  • Roadie
  • 4260 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 4260 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Daily Mix disappeared on Desktop and Web

Spotify Version1.0.83.318.g6c07039dPlanFree CountryItalyDeviceDell Notebook, Iphone 6 Operating SystemWindows 10, Ios 9.3 My Question or IssueI've been using Spotify for at least 2 years and for 3 weeks now My Daily Mix has been missing from Spotify ...

  • Casual Listener
  • Spotify Version 1.0.83.318.g6c07039d Plan Free  Country Italy Device Dell Notebook, Iphone 6  Operating System Windows 10, Ios 9.3   My Question or Issue I've been using Sp...
  • Alfredo
  • Roadie
  • 793 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 793 Views
  • 1 replies
  • 0 likes

Local Files Family Account

I am currently using a normal spotify premium account and so far my sister can't sync the songs I have that are local files. Would having a family account allow her to download my local files?

  • Visitor
  • I am currently using a normal spotify premium account and so far my sister can't sync the songs I have that are local files. Would having a family account allow her to download my local files? &nbsp...
  • Noah
  • Spotify Star
  • 1770 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1770 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot login

Plan Premium Country Philippines Device (iPhone 7 Operating System (iOS 11 My Question or Issue hello, i have an active premium account with spotify however i accidentally logged it out and now i couldn’t login. It says the account is not associated ...

  • Regular
  • Plan Premium Country  Philippines Device (iPhone 7 Operating System (iOS 11   My Question or Issue  hello, i have an active premium account with spotify however i a...
  • Alfredo
  • Roadie
  • 922 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 922 Views
  • 7 replies
  • 0 likes

Superuser Contribution Reset password but no e-mail that let me do this because of an old e-mail account

PlanPremiumCountry NorwayDeviceMacbook Pro late 2017Operating SystemiOS 10 My Question or Issue I don't remember my password. I try resetting it by e-mail, but my account is registered with an old hotmail/outlook e-mail address I don't use anymore. W...

  • Casual Listener
  •   Plan Premium Country  Norway Device Macbook Pro late 2017 Operating System iOS 10   My Question or Issue   I don't remember my password. I try resetting it by e...
  • trick_1
  • Casual Listener
  • 398 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 398 Views
  • 2 replies
  • 0 likes

Solved!! Can't login with my username

PlanFreeCountry GreeceDeviceHP Laptop - Opera BrowserOperating SystemWindows 10My Question or Issue My username is "Noelind" but Spotify doesn't to recognize it on the login page. Once I went throught the "Forgot your password" process, Spotify said ...

  • Casual Listener
  • Plan Free Country  Greece Device HP Laptop - Opera Browser Operating System Windows 10 My Question or Issue  My username is "Noelind" but Spotify doesn't to recognize it on the log...
  • Noah
  • Spotify Star
  • 7945 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 7945 Views
  • 3 replies
  • 0 likes

itunes account and hotmail account - double charge

PlanPremiumCountry DeviceiPhone 6s My Question or Issue It seems I have double accounts.I discovered that I pay 129SEK through my Apple-id for Spotify premiumand at the same time I pay 99SEK for an account through my hotmail!!I don't understand how t...

  • Newbie
  • Plan Premium Country   Device iPhone 6s     My Question or Issue  It seems I have double accounts. I discovered that I pay 129SEK through my Apple-id for Spotify premium...
  • Noah
  • Spotify Star
  • 604 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 604 Views
  • 1 replies
  • 0 likes

Unable to claim Artist profile and our song was released onto wrong account

PlanPremium (free trial)CountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or Issue Hi, We are a group called odyssey, and recently we released a track through landr. The track got released onto the wrong artist profile:https://open...

  • Casual Listener
  • Plan Premium (free trial) Country United Kingdom  Device PC Operating System Windows 10   My Question or Issue   Hi,  We are a group called odyssey, and recently we re...
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
  • 354 Views
  • 1 replies
  • 0 likes

Can't change my Country/Region

I can't edit anything, including my Country/Region because of an error. This error being that nothing gets through because, for some reason, whenever I hit "Save Profile" red text comes underneath the email box and says "We're sorry, that email is ta...

  • Casual Listener
  •   I can't edit anything, including my Country/Region because of an error. This error being that nothing gets through because, for some reason, whenever I hit "Save Profile" red text comes under...
  • Luke
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • Account
  • 472 Views
  • 1 replies
  • 0 likes

My Account has Changed

Plan - PremiumFree/PremiumCountry - United States DeviceiPhone 6S and Macbook. Operating System(iOS 10, Android Oreo, Windows 10,etc.) iPhone 6S and MacbookMy Question or Issue My account has completely changed. All of my playlists have disapeared an...

  • Newbie
  • Plan - Premium Free/Premium Country - United States   Device iPhone 6S and Macbook.  Operating System (iOS 10, Android Oreo, Windows 10,etc.)  iPhone 6S and Macbook My Qu...
  • Loxer
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • Account
  • 507 Views
  • 1 replies
  • 0 likes

Solved!! no funciona mi cuenta premium

Active la cuenta premiun y queda como un free de todos modos. Y tampoco puedo cancelar la suscripción

  • Casual Listener
  • Active la cuenta premiun y queda como un free de todos modos. Y tampoco puedo cancelar la suscripción
  • osornios
  • Spotify Star
  • 31041 Views
  • 87 replies
  • 1 likes
  • 31041 Views
  • 87 replies
  • 1 likes

Spotify pausing for phantom other user

For the last 2 days my spotify premium account has been intermittently pausing during play, due to another user using my account. Spotify does not identify the other user as it normally does. I have reset my password and logged out on all devices. Th...

  • Newbie
  • For the last 2 days my spotify premium account has been intermittently pausing during play, due to another user using my account. Spotify does not identify the other user as it normally does.  ...
  • Loxer
  • Community Legend
  • 514 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 514 Views
  • 1 replies
  • 1 likes

Paid $0.99 for premium deal, received error on payment which came out but no premium subscription

I had two hours left to claim the $0.99 for 3 months of premium subscription. I went to pay for this and it encountered an error saying that I had previously already received such a deal (which I had not). The money has come out of my account though ...

  • Newbie
  • I had two hours left to claim the $0.99 for 3 months of premium subscription. I went to pay for this and it encountered an error saying that I had previously already received such a deal (which I had...
  • n3rlx17pckdnju9
  • Newbie
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 333 Views
  • 1 replies
  • 0 likes

How to change country

Hi there! I usually used a Spotify free in my country (Poland), but now Im in UK for work for a long time, and I want to buy premium, however I try, its imposible to change country on app/site and thats the problem.How I can change country to make pa...

  • Newbie
  • Hi there!  I usually used a Spotify free in my country (Poland), but now Im in UK for work for a long time, and I want to buy premium, however I try, its imposible to change country on app/site...
  • Loxer
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with logging in on any device.

PlanPremiumCountryThe Netherlands Device(iPhone 8, PC)Operating System(iOS 11, Windows 10) My Question or Issue Last night I got logged out of my Spotify account for no reason. When I tried to log back in it says that either my username or password i...

  • Newbie
  • Plan Premium Country The Netherlands   Device (iPhone 8, PC) Operating System (iOS 11, Windows 10)   My Question or Issue  Last night I got logged out of my Spotify account ...
  • SergioDavid
  • Roadie
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution No connection

Plan freeFree/PremiumCountry Device samsung 8 Operating System My Question or Issue im trying to connect my phone to my smart tv-i play a song the app is open on the tv but nothing happens there no list of devices-any help?

  • Newbie
  • Plan free Free/Premium Country   Device samsung 8   Operating System     My Question or Issue im trying to connect my phone to my smart tv-i play a song the app is ...
  • SergioDavid
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 302 Views
  • 1 replies
  • 0 likes

Transfering playlist

My account wouldn't play certain songs and I talked with a lady about it and she said to make a new account and she will transfer all my playlist to my new account but it's been 8 hours and nothing happened.

  • Newbie
  • My account wouldn't play certain songs and I talked with a lady about it and she said to make a new account and she will transfer all my playlist to my new account but it's been 8 hours and nothing h...
  • LoganHelps
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Upgrade to prenium

I've been trying to upgrade back to premium fo an hour now, my new card just came in. I've tried multiple diffrent phones, my laptop (I cleared browsing data and history) I keep getting the same error message

  • Casual Listener
  • I've been trying to upgrade back to premium fo an hour now, my new card just came in. I've tried multiple diffrent phones, my laptop (I cleared browsing data and history) I keep getting the same erro...
  • SergioDavid
  • Roadie
  • 540 Views
  • 1 replies
  • 0 likes
  • Premium
  • 540 Views
  • 1 replies
  • 0 likes