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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9867 Views
  • 3 replies
  • 9 likes
  • Security
  • 9867 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492793 Views
  • 981 replies
  • 111 likes
  • Account
  • 492793 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213700 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213700 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122537 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122537 Views
  • 72 replies
  • 12 likes

E-mails received of services that I didnt ask for

PlanPremiumCountry BrazilDevice( Samsung Galaxy 8 / PC)Operating System( Android Oreo, Windows 10) My Question or Issue Hello, this morning I received 2 e-mails that I didnt ask for.1 - "We're gathering your Spotify personal data"Looks like that this...

  • Newbie
  • Plan Premium Country  Brazil Device ( Samsung Galaxy 8 / PC) Operating System ( Android Oreo, Windows 10)   My Question or Issue  Hello, this morning I received 2 e-mail...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prenumation

PlanFree/PremiumCountry My Question or Issue Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgångar som jag har försökt att lyckats men har fortfarande inte free och det har dra...

  • Newbie
  • Plan Free/Premium Country     My Question or Issue   Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgån...
  • SergioDavid
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 376 Views
  • 1 replies
  • 0 likes

Another persons name is on my account

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows My Question or Issue On the upper right of the Spotify Player is shows the name of someone I do not know. It says JenicaLee Rosete. My account is NOT connected to Facebook, I have cleared ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop PC Operating System Windows   My Question or Issue  On the upper right of the Spotify Player is shows the name of someone I do not ...
  • cvlf_0-tspfbs
  • Casual Listener
  • 793 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 793 Views
  • 3 replies
  • 0 likes

Password Change

My Question or Issue HiI am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Possibly my account was hacked or something else. I don't remember my pasword to...

  • Newbie
  •     My Question or Issue  Hi I am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Poss...
  • Loxer
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

  • Casual Listener
  • I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...
  • Loxer
  • Community Legend
  • 1225 Views
  • 6 replies
  • 0 likes
  • Account
  • 1225 Views
  • 6 replies
  • 0 likes

Can i add my friends in my spotify family subscription?

I am planning to get a family subscription but none of my family use Spotify. Can I add my friends instead?

  • Newbie
  • I am planning to get a family subscription but none of my family use Spotify.  Can I add my friends instead? 
  • mariajoseluva
  • Music Fan
  • 19481 Views
  • 4 replies
  • 1 likes
  • Premium
    Subscription
  • 19481 Views
  • 4 replies
  • 1 likes

going from solo to family

PlanPremiumCountry AustraliaDeviceiphone6(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family recently bought the family plann and i was wondering how i can connect my old spotify to it so i dont lose all of my songs?

  • Newbie
  • Plan Premium Country  Australia Device iphone6 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My family recently bought the family plann and i was wonder...
  • mariajoseluva
  • Music Fan
  • 1952 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1952 Views
  • 2 replies
  • 0 likes

I want to change my country from UK to Australia while still in UK.

Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?

  • Newbie
  • Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?
  • mariajoseluva
  • Music Fan
  • 680 Views
  • 2 replies
  • 0 likes
  • 680 Views
  • 2 replies
  • 0 likes

Solved!! Idk if my Account is hacked, Deleted, Or if I’m using wrong info.

PlanPremiumCountry United StatesDevice(iPhone 7+Operating System(iOS 10) My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve loved it. It’s been awesome for the past 3 days. But I just woke up to go to work t...

  • Visitor
  • Plan Premium Country  United States Device (iPhone 7+ Operating System (iOS 10)   My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve love...
  • Billy-J
  • Spotify Star
  • 617 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 617 Views
  • 4 replies
  • 0 likes

Analytics - Submit a song from your upcoming release.

Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says: There, you’ll have the option of selecting one unreleased song for playlist consideration and submitting it to our te...

  • Songwriter
  • Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says:  There, you’ll have the option of selecti...
  • Wardco
  • Songwriter
  • 2156 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 2156 Views
  • 4 replies
  • 0 likes

My MacBook Pro shows up TWICE as offline device. How can I get rid of one of them

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemOS X 10.13.6 My Question or IssueMy MacBook Pro shows up TWICE as offline device. How can I get rid of this one of them in order to not hit the 3 device limit?

  • Casual Listener
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System OS X 10.13.6   My Question or Issue My MacBook Pro shows up TWICE as offline device. How can I get...
  • Billy-J
  • Spotify Star
  • 974 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 974 Views
  • 5 replies
  • 0 likes

Cant activate premium family

HiPlanFree/PremiumCountry GermanyPhone HTC playOperating SystemAndroid My Question or Issue Hi, I can't activate premium even I got the email with an invite to the premium. My wife sent it several times and each time I couldn't activate and start the...

  • Newbie
  • Hi Plan Free/Premium Country  Germany Phone HTC play Operating System Android    My Question or Issue  Hi, I can't activate premium even I got the email with an invite...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 1 likes
  • Premium
  • 425 Views
  • 1 replies
  • 1 likes

Problema account. Email disattivata

Ciao a tutti, ho il seguente problema:La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail non è più esistente e quindi mi da errore. Ho provato...

  • Newbie
  • Ciao a tutti, ho il seguente problema: La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail ...
  • musicajet
  • Composer
  • 2575 Views
  • 1 replies
  • 0 likes
  • Account
  • 2575 Views
  • 1 replies
  • 0 likes

Account Hijacked

PlanFreeCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin.Resetting the password on both Spotify and the attached email several times, logging out al...

  • Casual Listener
  • Plan Free Country  USA Device Laptop Operating System Windows 10   My Question or Issue  Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin. Res...
  • EthanS1
  • Community Legend
  • 513 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 513 Views
  • 4 replies
  • 0 likes

How do I find out who the Premium for Family Owner is on my account?

PlanPremium My Question or Issue How do I find out who the Premium for Family Owner is on my account?

  • Newbie
  • Plan Premium     My Question or Issue   How do I find out who the Premium for Family Owner is on my account? 
  • Bittencourt
  • Spotify Star
  • 4513 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4513 Views
  • 1 replies
  • 0 likes

Pagamento e Add membros

Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares? Pagamento via boleto.

  • Casual Listener
  • Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares?   Pagamento via boleto.
  • Bittencourt
  • Spotify Star
  • 506 Views
  • 4 replies
  • 0 likes
  • Account
  • 506 Views
  • 4 replies
  • 0 likes

Uploaded songs using Promoter (CD Baby). Can I add more Myself?

I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without paying the promoter company again. Is this possible? If so, how?

  • Newbie
  •     I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without...
  • Maxim
  • Spotify Star
  • 628 Views
  • 1 replies
  • 0 likes
  • Account
  • 628 Views
  • 1 replies
  • 0 likes

Mudança do Plano Premium Anual para o Familiar Mensal.

Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar.Porem tinha acabado de assinar o Plano Premium anual onde paguei 200 reais.Ja que estou assinando o plano mensal familiar que é um upgrade do plano deveria co...

  • Newbie
  • Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar. Porem tinha acabado de assinar o  Plano Premium anual onde paguei 200 reais. Ja que estou...
  • Bittencourt
  • Spotify Star
  • 979 Views
  • 1 replies
  • 0 likes
  • Premium
  • 979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history not available

PlanPremiumCountry PolandDevicePCOperating SystemWindows 7 My Question or Issue Hello, I accidentally disliked one song and i can't find anywhere listening history (Web or android app). I can see multiple solved issues in here but solutions are not w...

  • Newbie
  • Plan Premium Country  Poland Device PC Operating System Windows 7   My Question or Issue  Hello,   I accidentally disliked one song and i can't find anywhere listening...
  • SergioDavid
  • Roadie
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
  • 410 Views
  • 1 replies
  • 0 likes

Alterar do Premium para Familia

Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim.Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, mas o pagamento caiu em outra conta vinculada ao Facebook. Como faço ...

  • Casual Listener
  •     Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim. Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, ...
  • Bittencourt
  • Spotify Star
  • 2305 Views
  • 1 replies
  • 0 likes
  • Account
  • 2305 Views
  • 1 replies
  • 0 likes