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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286879 Views

529 replies

34 likes

Account
Free
  • 286879 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13611 Views

6 replies

11 likes

Security
  • 13611 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540048 Views

990 replies

114 likes

Account
  • 540048 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129582 Views

74 replies

12 likes

Account
Login
Premium
  • 129582 Views
  • 74 replies
  • 12 likes

Cancelar assinatura

Criei uma conta Spotify com um facebook que eu tinha na época, no entando, exlui definitivamente o facebook e a conta Spotify ficou salva no celular Iphone iOS apenas com um nome de usuário que contem varias letras e números. Tenho nesta conta a assi...

Casual Listener

Criei uma conta Spotify com um facebook que eu tinha na época, no entando, exlui definitivamente o facebook e a conta Spotify ficou salva no celular Iphone iOS apenas com um nome de usuário que conte...

Bittencourt

Spotify Star

776 Views

1 replies

0 likes

Account
  • 776 Views
  • 1 replies
  • 0 likes

Haven't been able to see what my friends are playing for the past few months

PlanPremiumCountry USADevice(iPhone 7, PC)Operating System(iOS 11, Windows 10) My Question or Issue I've had this Spotify account for a few years now and have always been able to see what my friends are listening too. This was the case until April 20...

Newbie

Plan Premium Country  USA Device (iPhone 7, PC) Operating System (iOS 11, Windows 10)   My Question or Issue  I've had this Spotify account for a few years now and have alway...

Jose_M

Spotify Star

535 Views

1 replies

0 likes

Account
Other
Premium
  • 535 Views
  • 1 replies
  • 0 likes

I NEED HELP

Hi, to start off with this is not the account I need help with ( this is an old inactive account that I had to use to get help as it is so HARD!) okay to start with I can’t remeber when but I cancelled my Spotify as I hit my download content and swit...

Newbie

  Hi, to start off with this is not the account I need help with ( this is an old inactive account that I had to use to get help as it is so HARD!) okay to start with I can’t remeber when but I...

Loxer

Community Legend

532 Views

1 replies

0 likes

Account
Login
Subscription
  • 532 Views
  • 1 replies
  • 0 likes

Billing Issues

Getting billed 2x a month and subscription doesn't last 10 day. Been going on for about 6 weeks now. Can we please fix this before I pay u guys again today becauce according to you, my bill is do again

Newbie

  Getting billed 2x a month and subscription doesn't last 10 day. Been going on for about 6 weeks now. Can we please fix this before I pay u guys again today becauce according to you, my bill i...

Loxer

Community Legend

421 Views

1 replies

0 likes

Subscription
  • 421 Views
  • 1 replies
  • 0 likes

Cancel without e-mail

I created a Spotify account with a facebook that I had at the time, however, it definitely excludes facebook and the account Spotify was saved on the Iphone iOS phone with only a username that contains several letters and numbers. I have this premium...

Casual Listener

   I created a Spotify account with a facebook that I had at the time, however, it definitely excludes facebook and the account Spotify was saved on the Iphone iOS phone with only a userna...

jsannn

Community Legend

395 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 395 Views
  • 1 replies
  • 0 likes

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Newbie

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Billy-J

Spotify Star

333 Views

1 replies

0 likes

Login
  • 333 Views
  • 1 replies
  • 0 likes

Someone keeps hijacking my account

PlanPremium (W/ Hulu)Country USADeviceSamsung Galaxy 7Operating SystemWin 10 Early May of this year, some new device started listening to songs on my spotify. So I did the whole shebang. Sign out all users. Change email. Get new password (hard one, t...

Newbie

Plan Premium (W/ Hulu) Country  USA Device Samsung Galaxy 7 Operating System Win 10     Early May of this year, some new device started listening to songs on my spotify. So I...

Billy-J

Spotify Star

499 Views

1 replies

0 likes

Account
  • 499 Views
  • 1 replies
  • 0 likes

Unable to log in on phone.

On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalling and reinstalling.

Regular

On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalli...

Billy-J

Spotify Star

574 Views

3 replies

0 likes

Account
Login
Other
Premium
  • 574 Views
  • 3 replies
  • 0 likes

Someone Took My Spotify

I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

Casual Listener

  I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...

Jose_M

Spotify Star

547 Views

1 replies

0 likes

Account
Login
Security
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! All playlists are removed, only folder structure is still there!

I am a softaware developer and a premium member of spotify for years now. Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain my playlists.Just today I noticed that - all folders are exis...

Casual Listener

I am a softaware developer and a premium member of spotify for years now.   Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain m...

Jose_M

Spotify Star

1085 Views

5 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 1085 Views
  • 5 replies
  • 0 likes

Someone Took My Account

I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

Casual Listener

  I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...

Billy-J

Spotify Star

545 Views

1 replies

0 likes

Account
Security
  • 545 Views
  • 1 replies
  • 0 likes

Solved!! songs being added by themselves

I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are added automatically

Newbie

I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are add...

IguanaSetup

Community Legend

2537 Views

3 replies

0 likes

Account
Free
  • 2537 Views
  • 3 replies
  • 0 likes

Transferring Playlists

I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or transfer all my playlist from the Premium account to the Fam...

Newbie

  I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or t...

Bethany_Dawn

Community Legend

302 Views

1 replies

0 likes

Account
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Offline Issue

PlanPremiumCountry Guatemala DeviceSamsung Galaxy S8Operating system:Android OreoI usually have the spotify app in offline mode and I accidentally logged out. Now when I try to logging in it tells me since I have offline mode I need to change the opt...

Casual Listener

  Plan Premium Country  Guatemala  Device Samsung Galaxy S8 Operating system: Android Oreo I usually have the spotify app in offline mode and I accidentally logged out. Now wh...

Billy-J

Spotify Star

734 Views

3 replies

0 likes

Account
  • 734 Views
  • 3 replies
  • 0 likes

[Rank] Songwriter

Dear to whom this may concern, I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cetera without the need to validate myself as not a robot. This is not t...

Composer

  Dear to whom this may concern,   I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cete...

Billy-J

Spotify Star

490 Views

5 replies

0 likes

Account
  • 490 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback stopping over all devices, some songs unavailable

Jimi PlanPremiumCountry DeviceAndroid phone, Windows PC Operating System My Question or Issue First, my playback stops randomly during songs (whether phone is awake or asleep, on wifi and mobile, online and offline) and also at the end of songs. When...

Newbie

Jimi  Plan Premium Country   Device Android phone, Windows PC   Operating System     My Question or Issue   First, my playback stops randomly during songs (...

Alfredo

Roadie

612 Views

1 replies

0 likes

Premium
  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members reset after late payment

Usernamenicku8PlanFamily PremiumCountry Switzerland DeviceSamsung Galaxy 8Operating System Android Oreo My Question or Issue I pay spotify with a prepaid mastercard, so before I can pay them i have to put money on it. Now at i didn't have enough mone...

Visitor

Username nicku8 Plan Family Premium Country  Switzerland  Device Samsung Galaxy 8 Operating System  Android Oreo   My Question or Issue  I pay spotify with a...

user-removed

Not applicable

498 Views

1 replies

0 likes

Account
Premium
Subscription
  • 498 Views
  • 1 replies
  • 0 likes

Cuenta robada

Hola, les cuento mi problema. Esta mañana amanecí con varios correos electrónicos notificando que el email registrado a mi cuenta había sido cambiado (adjunto imagen). Yo no realicé tal cambio. Al entrar a mi cuenta (iniciando sesión con Facebook ya ...

Casual Listener

Hola, les cuento mi problema.   Esta mañana amanecí con varios correos electrónicos notificando que el email registrado a mi cuenta había sido cambiado (adjunto imagen). Yo no realicé tal camb...

musicajet

Composer

1245 Views

1 replies

0 likes

Account
Security
  • 1245 Views
  • 1 replies
  • 0 likes

How to renew Student subscription?

Hey guys,love your platform, you are awesome!I am still a student, and have a student subscription, which will change into a normal one within several days. I did not get an email for to renew it, and I don't find a possibility in the options for ren...

Casual Listener

Hey guys, love your platform, you are awesome! I am still a student, and have a student subscription, which will change into a normal one within several days. I did not get an email for to renew ...

Billy-J

Spotify Star

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Solved!! Diffrent account name

HI! I have a question, why I have registered as atraiua, and my account name in my profile on Spotify website is diffrent?I don't understand. In my profile my account name is sth like this: a67ddfds92jjcsd82I really appreciate each answear, thank you...

Casual Listener

HI!  I have a question, why I have registered as atraiua, and my account name in my profile on Spotify website is diffrent? I don't understand. In my profile my account name is sth like this: ...

Billy-J

Spotify Star

616 Views

1 replies

0 likes

Account
Login
  • 616 Views
  • 1 replies
  • 0 likes