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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 169715 Views
  • 695 replies
  • 57 likes
  • Account
  • 169715 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089488 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089488 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51757 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51757 Views
  • 57 replies
  • 8 likes

User Login problem (switch from facebook login to username login)

I was using facebook login previously. I got a new password with my facebook mail and started to login with a new username and pass.(not facebook login) Suddenly spotify recognizes me as nonpremium and all my playlists are lost. Any help would be app...

  • Casual Listener
  • I was using facebook login previously.   I got a new password with my facebook mail and started to login with a new username and pass.(not facebook login)   Suddenly spotify recogn...
  • zifirr
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't let me log in

This is on the mobile app and when it tells me to log in I put in my email and password and then it tells me "there is already an account with this email" and I know I am in the log in section not the sign up section so why would it be saying this?

  • Newbie
  • This is on the mobile app and when it tells me to log in I put in my email and password and then it tells me "there is already an account with this email" and I know I am in the log in section not th...
  • emperoreye7
  • Newbie
  • 25710 Views
  • 26 replies
  • 10 likes
  • Login
  • 25710 Views
  • 26 replies
  • 10 likes

Cannot change my payment option

I need to change my payment option and when I click on 'Update' under my profile it just refreshes the screen and I am unable to update my credit card information.

  • Casual Listener
  • I need to change my payment option and when I click on 'Update' under my profile it just refreshes the screen and I am unable to update my credit card information.    
  • mjc1231
  • Casual Listener
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

Solved!! Can't sign-up/subscribe

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already taken. This includes bashing random letters and number...

  • Newbie
  • I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already tak...
  • Harpal1
  • Newbie
  • 49791 Views
  • 7 replies
  • 4 likes
  • 49791 Views
  • 7 replies
  • 4 likes

Account Still Hacked Despite Signing Out of Everywhere & Changing Password

I realised that somebody was using my account so I signed out of everywhere else. I changed my password too to prevent said person from using it again. Despite taking the two actions above, I realised my account was still being used by other people b...

  • Newbie
  • I realised that somebody was using my account so I signed out of everywhere else. I changed my password too to prevent said person from using it again.    Despite taking the two actions a...
  • calcor1
  • Newbie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Can't log in

Guys, suddenly my spotify logged out..And when i try to login, it says my email/username with password are wrong.. I reset my password 3 times, and i still can't log into my acc.. please help!

  • Newbie
  • Guys, suddenly my spotify logged out.. And when i try to login, it says my email/username with password are wrong..   I reset my password 3 times, and i still can't log into my acc.. please h...
  • michi_palaceone
  • Gig Goer
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 230 Views
  • 1 replies
  • 0 likes

Problema com conta Premium - simplesmente foi desativada antes do tempo

Ola, gostaria de saber como resolvo meu problema... Paguei o plano Premium de 1 ano em setembro, mas simplesmente virou Free em marco!!!!!!

  • Newbie
  • Ola, gostaria de saber como resolvo meu problema... Paguei o plano Premium de 1 ano em setembro, mas simplesmente virou Free em marco!!!!!! 😕
  • 296 Views
  • 0 replies
  • 1 likes
  • 296 Views
  • 0 replies
  • 1 likes

Superuser Contribution Collegare account facebook

Ciao ragazzi. Ho collegato qualche giorno fa l account facebook su spotify. Ora, ho creato un nuovo account spotify con una nuova email. Adesso, il problema è che non riesco a connettermi su facebook per condividere la musica con questa nuovo account...

  • Casual Listener
  • Ciao ragazzi. Ho collegato qualche giorno fa l account facebook su spotify. Ora, ho creato un nuovo account spotify con una nuova email. Adesso, il problema è che non riesco a connettermi su facebook...
  • Maik4
  • Newbie
  • 2756 Views
  • 6 replies
  • 0 likes
  • 2756 Views
  • 6 replies
  • 0 likes

Solved!! Not receiving reset password email

I have been trying to get an reset email since yesterday, and nothing has arrived in my inbox. When i am trying to follow the instructions from spotify to reset my password, they just ask me to type in the old password that i can't remember.. Frustra...

  • Regular
  • I have been trying to get an reset email since yesterday, and nothing has arrived in my inbox. When i am trying to follow the instructions from spotify to reset my password, they just ask me to typ...
  • StevieWiz
  • Newbie
  • 27724 Views
  • 58 replies
  • 3 likes
  • Login
  • 27724 Views
  • 58 replies
  • 3 likes

Credit card and location different countries. I can’t creata an account.

Spotify keeps saying Ithat my credit card and location are different so I can’t open an account. I am overseas and traveling. How do I fix this?

  • Newbie
  • Spotify keeps saying Ithat my credit card and location are different so I can’t open an account. I am overseas and traveling. How do I fix this?
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Spotify wont claim my artist profile

Spotify wont claim my artist profile, have been waiting over a month with no response. Filled all the blanks correctly, can someone help me ??

  • Newbie
  • Spotify wont claim my artist profile, have been waiting over a month with no response. Filled all the blanks correctly, can someone help me ??
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Can't login on Android app

Hi, I've installed the Spotify app from play store on my Xperia phone but when I try to log in, it fail saying "username or password wrong", but when I use the same credentials on Spotify website or web player at open.spotify.com or Windows app, it w...

  • Newbie
  • Hi,  I've installed the Spotify app from play store on my Xperia phone but when I try to log in, it fail saying "username or password wrong", but when I use the same credentials on Spotify webs...
  • Owlknight
  • Casual Listener
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

Solved!! Account offline

I need help on getting back into my account. I just created an account, I was in the settings and noticed an option that said to play music offline I clicked it to on. I then started saving music to my play list. As I started I noticed it was saving ...

  • Casual Listener
  • I need help on getting back into my account. I just created an account, I was in the settings and noticed an option that said to play music offline I clicked it to on. I then started saving music to ...
  • phan_times
  • Community Legend
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

I can't change my contry

I recently changed my country of residence from Mexico to Colombia and when I wanted to change country in my account (to re-hire premium) it does not leave me. I do not even see options in the drop-down list. what I do?

  • Newbie
  • I recently changed my country of residence from Mexico to Colombia and when I wanted to change country in my account (to re-hire premium) it does not leave me. I do not even see options in the drop-d...
  • carlonssho
  • Music Fan
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

My account settings changed without notice

A couple of months ago I noticed that on my bank statement I had been charged $10 from spotify instead of the $5 student amount. I forgot about it until it happened again. I went into my spotify account and found that my settings had been changed and...

  • Casual Listener
  • A couple of months ago I noticed that on my bank statement I had been charged $10 from spotify instead of the $5 student amount. I forgot about it until it happened again. I went into my spotify acco...
  • slclouisa16
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Typical time these days to get access to Spotify for Artists?

Hey there - I don't know if this is the right place to post this question - but I'm an artist on Spotify and I went to Spotify for Artists to "claim your profile!" - completed the process - that was a week ago now - no news since. So I was wondering ...

  • Casual Listener
  • Hey there - I don't know if this is the right place to post this question - but I'm an artist on Spotify and I went to Spotify for Artists to "claim your profile!" - completed the process - that was ...
  • Miss_Air_Chat
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

Annullamento abbonamento

sapete dirmi come posso disattivare un account premium dal mio telefono

  • Newbie
  • sapete dirmi come posso disattivare un account premium dal mio telefono
  • RoccoDiGiorno
  • Newbie
  • 2897 Views
  • 1 replies
  • 0 likes
  • Account
  • 2897 Views
  • 1 replies
  • 0 likes

Help ME! Facebook - Spotify

In my spotify account i have read that the mail and personal information has been taken from my facebook page. The problem is that the email is wrong. The email that spotify has is YAHOO, while my facebook mail is GMAIL. It isnt changed, it doesnt ch...

  • Newbie
  • In my spotify account i have read that  the mail and personal information has been taken from my facebook page. The problem is that the email is wrong. The email that spotify has is YAHOO, while...
  • 247 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 247 Views
  • 0 replies
  • 0 likes

Artist display name different across apps

So this is a weird issue and I'm just wondering if anyone knows anything. Basically, on my Windows Phone Spotify app, Asian artists will display in the native language, i.e. Chinese characters, but when I use any other app from desktop to Android, it...

  • Regular
  • So this is a weird issue and I'm just wondering if anyone knows anything. Basically, on my Windows Phone Spotify app, Asian artists will display in the native language, i.e. Chinese characters, but w...
  • 158 Views
  • 0 replies
  • 0 likes
  • Other
  • 158 Views
  • 0 replies
  • 0 likes

Solved!! I lost all my 700+ followers

Hey everybody, I am a producer who had over 700 followers on Spotify, but one day they were all gone. I still followed the ones I followed. I thought it was a visual glitch and i'd be fixed automaticly. But it has been a few weeks already and it stil...

  • Casual Listener
  • Hey everybody,   I am a producer who had over 700 followers on Spotify, but one day they were all gone. I still followed the ones I followed. I thought it was a visual glitch and i'd be fixed ...
  • Maxim
  • Spotify Star
  • 3233 Views
  • 7 replies
  • 0 likes
  • 3233 Views
  • 7 replies
  • 0 likes

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