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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

Discord integration not working properly?

I'm having this problem in Discord where the song currently playing only shows when I reload Discord. When the song is finished Discord would stop displaying it as my status. Anyone got any tips on how to solve this?

Newbie

I'm having this problem in Discord where the song currently playing only shows when I reload Discord. When the song is finished Discord would stop displaying it as my status. Anyone got any tips on h...

Marnnson

Newbie

1028 Views

1 replies

1 likes

Account
Free
Other
  • 1028 Views
  • 1 replies
  • 1 likes

Account password doesn't work, nor the reset password.

I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attached to the account, never works when we try to sign in. Wh...

Newbie

I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attache...

songassistant

Composer

1053 Views

1 replies

0 likes

Login
  • 1053 Views
  • 1 replies
  • 0 likes

Solved!! Transferring all the songs/playlist/following list from one id to another

I don't want to use this ID anymore I would like this to be shut, deleted. But before that I want to trasfer all my credentials to another one.

Casual Listener

I don't want to use this ID anymore I would like this to be shut, deleted. But before that I want to trasfer all my credentials to another one.

Maxim

Spotify Star

681 Views

1 replies

0 likes

Account
  • 681 Views
  • 1 replies
  • 0 likes

Upgrading to Premium and all payment options are declined

Hi everyone,I believe I used to have premium years and YEARS ago haha.But I'm trying to get the 0.99 for three month premium deal. Every type of payment is being declined, be it card or paypal.Can anyone help?Cheers,Bella

Casual Listener

Hi everyone, I believe I used to have premium years and YEARS ago haha. But I'm trying to get the 0.99 for three month premium deal. Every type of payment is being declined, be it card or paypal. ...

Maxim

Spotify Star

1041 Views

3 replies

1 likes

Account
Login
Premium
Subscription
  • 1041 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot login by facebook in samsung gear sport!

cannot login by facebook in samsung gear sport. It said unable to log in, but i can login using the same facebook account and password into spotify account using browser.went to spotify account to set device password. It showed me "We're sorry, your ...

Newbie

cannot login by facebook in samsung gear sport. It said unable to log in, but i can login using the same facebook account and password into spotify account using browser. went to spotify account to ...

SergioDavid

Roadie

933 Views

1 replies

0 likes

Login
  • 933 Views
  • 1 replies
  • 0 likes

Formatear Cuenta

Es posible formatear una cuenta? A lo que me refiero es a dejar la cuenta como si la acabara de abrir, desde cero, sin perder el Premium claro

Visitor

Es posible formatear una cuenta? A lo que me refiero es a dejar la cuenta como si la acabara de abrir, desde cero, sin perder el Premium claro

estebanGramaj0

Gig Goer

8867 Views

1 replies

0 likes

Account
  • 8867 Views
  • 1 replies
  • 0 likes

Superuser Contribution account disappeared

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premium and have been a loyal customer for many years. H...

Visitor

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premi...

user-removed

Not applicable

375 Views

1 replies

0 likes

Account
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant upgrade to premium again

HI GUYS FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON SPOTIFY. SO, SPOTIFY DOWNGRADED MY ACCOUNT TO FREE ACCOUNT A...

Newbie

HI GUYS   FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON ...

user-removed

Not applicable

496 Views

1 replies

3 likes

Account
Premium
Subscription
  • 496 Views
  • 1 replies
  • 3 likes

Superuser Contribution Account visibility

Hi! I made an account with only account instead of Facebook. But how come my account isn't visible to other users? They can't find me in the search box although my account is actually linked with Facebook for the moment. Is this just because I chose ...

Newbie

Hi!  I made an account with only account instead of Facebook.  But how come my account isn't visible to other users? They can't find me in the search box although my account is actua...

user-removed

Not applicable

528 Views

1 replies

0 likes

Account
  • 528 Views
  • 1 replies
  • 0 likes

Solved!! Issues with username and login information

I recently signed up on Spotify and made a username, but when I try to log in with another device the username would not work. I made sure I typed in the correct username and password, but still no luck. I pressed the "forgot username" and found out ...

Newbie

I recently signed up on Spotify and made a username, but when I try to log in with another device the username would not work. I made sure I typed in the correct username and password, but still no l...

Maxim

Spotify Star

555 Views

1 replies

0 likes

Account
Login
Security
  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution No podemos escuchar música diferente en cuenta familiar premium

Hola: Hace un rato tenemos la cuenta familiar premium, pero si mi hija está escuchando música en su teléfono, en casa, yo no puedo escuchar la música que quiero en mi computador, si no, que mi elección de música sale por su teléfono. Imagino que hay ...

Newbie

Hola: Hace un rato tenemos la cuenta familiar premium, pero si mi hija está escuchando música en su teléfono, en casa, yo no puedo escuchar la música que quiero en mi computador, si no, que mi elecci...

Narankiwi

Composer

4164 Views

2 replies

0 likes

Account
  • 4164 Views
  • 2 replies
  • 0 likes

how do you remove someone?

I keep getting notified on my android device that someone is listening to music from an iphone device that I don't even know where it came from! This is completely aggravating me due to the fact that it doesn't happen to be any of my friends, and thi...

Casual Listener

I keep getting notified on my android device that someone is listening to music from an iphone device that I don't even know where it came from! This is completely aggravating me due to the fact that...

Maxim

Spotify Star

9778 Views

6 replies

0 likes

Account
  • 9778 Views
  • 6 replies
  • 0 likes

Superuser Contribution elk gezinslid heeft zijn eigen account is het mogelijk een gezamenlijk account aan te maken

Nu heeft ieder gezinslid een eigen account maar we hebben nog plaats voor twee accounts. Is het mogelijk een gezamenlijk gezinsaccount aan te maken?

Newbie

Nu heeft ieder gezinslid een eigen account maar we hebben nog plaats voor twee accounts. Is het mogelijk een gezamenlijk gezinsaccount aan te maken?

SergioDavid

Roadie

431 Views

1 replies

0 likes

Account
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Showing up as 'Other Friends' to my friends

Hi, I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems: 1. It's basically not updating for me. I see what they were listening to...

Newbie

Hi,   I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems:   1. ...

Alfredo

Roadie

498 Views

1 replies

0 likes

Other
  • 498 Views
  • 1 replies
  • 0 likes

LANGUAGE

I study in Turkey and I am using premium spotify but sadly Spotify is in Turkish language which i do not understand. I want to change the language to English. How can i do that?I assume that the attached document is something important but I am not a...

Newbie

I study in Turkey and I am using premium spotify but sadly Spotify is in Turkish language which i do not understand. I want to change the language to English. How can i do that? I assume that the at...

Maxim

Spotify Star

451 Views

1 replies

0 likes

Account
Other
  • 451 Views
  • 1 replies
  • 0 likes

I can no longer log in

I'm putting in my username and password correctly but it wont let me log in.My user is batgirl19999

Newbie

I'm putting in my username and password correctly but it wont let me log in. My user is batgirl19999 

user-removed

Not applicable

1076 Views

5 replies

1 likes

Login
  • 1076 Views
  • 5 replies
  • 1 likes

Logging into my account with my name and password, but another person's account showing

Hi - whenever I log into spotify through Facebook it goes through to my account correctly, but if I log in with my email address and password it shows someone else's account? Different photo, name and D.O.B but using my email address. I've reset my p...

Newbie

Hi - whenever I log into spotify through Facebook it goes through to my account correctly, but if I log in with my email address and password it shows someone else's account? Different photo, name an...

Loxer

Community Legend

1243 Views

1 replies

0 likes

Account
Login
  • 1243 Views
  • 1 replies
  • 0 likes

I can’t link my playstation account

I tried linking my ps4 to my spotify account, but when it prompts me to sign into my spotify account, the webpage doesn’t load.

Visitor

I tried linking my ps4 to my spotify account, but when it prompts me to sign into my spotify account, the webpage doesn’t load. 

Artitu

Gig Goer

593 Views

1 replies

0 likes

Account
Login
Other
  • 593 Views
  • 1 replies
  • 0 likes

Premium Status on PC doesnt work

Hey community, ive made an Premium Account on Android. Now i want to hear / stream on my Computer too. When i logg in on Computer He still says upgrade (same Account / Email). So i can Not stream from Handy to PC..can anybody help me

Visitor

Hey community, ive made an Premium Account on Android. Now i want to hear / stream on my Computer too. When i logg in on Computer  He still says upgrade (same Account / Email). So i can Not stre...

imattolo

Community Legend

430 Views

1 replies

0 likes

Account
  • 430 Views
  • 1 replies
  • 0 likes