Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84965 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662248 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744431 Views
18 replies
29 likes
I cant find the option to watch all the playlists that I follow.How do I do that? Thanks!
I cant find the option to watch all the playlists that I follow. How do I do that? Thanks!
Roadie
503 Views
1 replies
0 likes
I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. After some looking around, it turns out I'd already...
I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. ...
Not applicable
963 Views
1 replies
0 likes
Hello, today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few soconds a very different music (what i have never heared) was sta...
Hello, today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few socon...
Community Legend
887 Views
2 replies
0 likes
Hi, Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ?
Hi, Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ?
Not applicable
569 Views
1 replies
0 likes
I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow me. Any ideas as to why that is? I have a second a...
I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow...
Spotify Star
1272 Views
5 replies
0 likes
Hi, I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has been closed because I haven’t used for a long time. I also ...
Hi, I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has b...
Casual Listener
338 Views
1 replies
0 likes
So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still have one device that's been logged into this account...
So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still h...
Roadie
696 Views
1 replies
0 likes
Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day. I've changed my password and such and disconnected all devices and it's been fine for a couple weeks. However ...
Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day. I've changed my password and such and discon...
Spotify
752 Views
1 replies
0 likes
i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username
i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username
Community Legend
619 Views
1 replies
0 likes
I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible
I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible
Spotify
448 Views
1 replies
0 likes
Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in the registering field. Well but why? It should be per...
Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in th...
Spotify
424 Views
1 replies
0 likes
hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. Tiene que poder hacer compras internacionales mi tarjeta?
hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. Tiene que ...
Roadie
926 Views
1 replies
1 likes
Olá! Paguei o boleto para usar a versão Premium mas continua free
Olá! Paguei o boleto para usar a versão Premium mas continua free
Roadie
549 Views
1 replies
0 likes
Hi, when I try to connect my Spotify account on my PS4 it says that it is already connected with another PlayStation account. I've tried to know which PSN account it was for months now, but no way to find at which it is.So please tell me if there's a...
Hi, when I try to connect my Spotify account on my PS4 it says that it is already connected with another PlayStation account. I've tried to know which PSN account it was for months now, but no way to...
Not applicable
492 Views
1 replies
0 likes
Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...
Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 month...
Casual Listener
5507 Views
11 replies
5 likes
Hallo erstmal, also folgendes.Ich mache einen Family Premium Account und lade die anderen 5 Personen ein.Funktioniert bis dahin alles wunderbar. Jeder kann sein Premium Spotify nutzen etc.Plötzlich fliegt ein Mitglied grundlos raus (Adresse stimmt) u...
Hallo erstmal, also folgendes. Ich mache einen Family Premium Account und lade die anderen 5 Personen ein. Funktioniert bis dahin alles wunderbar. Jeder kann sein Premium Spotify nutzen et...
Roadie
986 Views
7 replies
0 likes
I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..
I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..
Not applicable
492 Views
1 replies
0 likes
Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.
Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.
Spotify Star
624 Views
1 replies
0 likes
So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''
So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''
Gig Goer
543 Views
3 replies
0 likes
Hi. I recently updated the email address on a different account, and now the new email address isn't being recognised and says no account is linked. Can you help?
Hi. I recently updated the email address on a different account, and now the new email address isn't being recognised and says no account is linked. Can you help?
Roadie
450 Views
1 replies
0 likes
