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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9010 Views
  • 1 replies
  • 9 likes
  • Security
  • 9010 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481574 Views
  • 979 replies
  • 111 likes
  • Account
  • 481574 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210832 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210832 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120853 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120853 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Error 500 in my Account

Hi, I think I opened my acocunt back in 2010 in the UK and never used it.Now I logged in to my account but I cannot access my account settings at all.I believe it is because I have not used it for such a long time and the fact that I now live in Pola...

  • Newbie
  • Hi,   I think I opened my acocunt back in 2010 in the UK and never used it. Now I logged in to my account but I cannot access my account settings at all. I believe it is because I have not u...
  • SergioDavid
  • Roadie
  • 3664 Views
  • 1 replies
  • 0 likes
  • 3664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail del perfil de baja y olvidado mi contraseña

Buenos días a todos:Tengo una situación de Bucle imposible. En mi perfil tengo un correo electrónico que está dado de baja y para cambiarlo tengo que meter mi contraseña, pero no me acuerdo de mi contraseña. ¿Cómo puedo cambiar el mail? He escrito al...

  • Newbie
  • Buenos días a todos: Tengo una situación de Bucle imposible. En mi perfil tengo un correo electrónico que está dado de baja y para cambiarlo tengo que meter mi contraseña, pero no me acuerdo de mi c...
  • SergioDavid
  • Roadie
  • 837 Views
  • 1 replies
  • 0 likes
  • 837 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable Offline Mode to Login?

My Android phone Spotify app is telling me I can't login unless I disable offline mode. But I'm not able to do that unless I'm logged in, so it's a condundrum. I honestly have no idea what to do about this. Thanks.

  • Newbie
  • My Android phone Spotify app is telling me I can't login unless I disable offline mode. But I'm not able to do that unless I'm logged in, so it's a condundrum. I honestly have no idea what to do abou...
  • SergioDavid
  • Roadie
  • 999 Views
  • 1 replies
  • 0 likes
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting spotify to Facebook

Whenever I try to connect my spotify to my facebook it keeps showing me this:Sorry there has been a temporary error, please try again later I am not sure when later is.

  • Newbie
  • Whenever I try to connect my spotify to my facebook it keeps showing me this: Sorry there has been a temporary error, please try again later   I am not sure when later is.
  • SergioDavid
  • Roadie
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Garbage Captcha

When logging into my (Premium) account using the webplayer I now have to complete the Google captcha (e.g. click on all images that contain a street number or a lake/sea or whatever). This is so annoying. I'm paying for your freaking service but stil...

  • Newbie
  • When logging into my (Premium) account using the webplayer I now have to complete the Google captcha (e.g. click on all images that contain a street number or a lake/sea or whatever). This is so anno...
  • MattSuda
  • Spotify Star
  • 3659 Views
  • 2 replies
  • 2 likes
  • 3659 Views
  • 2 replies
  • 2 likes

Solved!! Do podcasts count for Wrapped Up?

Hi, I was wondering if the amount of time that you listen to podcasts counts for the minutes of music generally listened to that gets mentioned in Wrapped Up?E.g. when you listen to 1,000 minutes of podcasts, does that add up to the amount of stuff t...

  • Casual Listener
  • Hi,  I was wondering if the amount of time that you listen to podcasts counts for the minutes of music generally listened to that gets mentioned in Wrapped Up? E.g. when you listen to 1,000 mi...
  • Nico
  • Community Legend
  • 14127 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 14127 Views
  • 1 replies
  • 1 likes

Solved!! Premium family subscription but can't find friends or transfer playlists

We upgraded to a family premium subscription. I can't find my husband's account to follow and I can't transfer over my playlists from his account. Help!

  • Newbie
  • We upgraded to a family premium subscription. I can't find my husband's account to follow and I can't transfer over my playlists from his account. Help!
  • MattSuda
  • Spotify Star
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

60 days trial

Hello.Two days ago i'm not wrong i got a mail and i was announced that i got a free 60 days premium as a birthday gift. But it seems that i'm not eligible for it . Can somebody tell me why i'm not eligible ? I haven't got until now any free trial and...

  • Newbie
  • Hello. Two days ago i'm not wrong i got a mail and i was announced that i got a free 60 days premium as a birthday gift. But it seems that i'm not eligible for it .   Can somebody tell me why...
  • MattSuda
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution change country

Hi there ! I used spotify in US and now i am back home in france but it's impossible to change the country. In my account the country area cannot be changed but i need to change it to update my french bank account... someone had the same issue ??

  • Casual Listener
  • Hi there ! I used spotify in US and now i am back home in france but it's impossible to change the country. In my account the country area cannot be changed but i need to change it to update my frenc...
  • valouraccoon
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Artists page problems! (New release)

Good afternoon! Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey".This is actually not our first release - and both of us already have verified artist pages. Problem 1: After releasing "Hig...

  • Casual Listener
  • Good afternoon!   Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey". This is actually not our first release - and both of us ...
  • MattSuda
  • Spotify Star
  • 787 Views
  • 3 replies
  • 0 likes
  • 787 Views
  • 3 replies
  • 0 likes

User name is a number (premium account)

I don't know why my name is chaged into a numeric one.someone can explain me that?

  • Regular
  • I don't know why my name is chaged into a numeric one. someone can explain me that?
  • Hdnw
  • Regular
  • 388 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 388 Views
  • 2 replies
  • 0 likes

‘You can only use Spotify 14 days in abroad’

Spotify log out my account then I can’t log in because it always says that I can only use Spotify 14 days in abroad but I’m not in abroad. Still staying in the Philippines since I’ve used spotify. I’ve been using Spotify for months, now what? Please ...

  • Newbie
  • Spotify log out my account then I can’t log in because it always says that I can only use Spotify 14 days in abroad but I’m not in abroad. Still staying in the Philippines since I’ve used spotify. I’...
  • Nico
  • Community Legend
  • 1299 Views
  • 1 replies
  • 0 likes
  • 1299 Views
  • 1 replies
  • 0 likes

Random Playlists appearing

I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and their not random radio stations, they're entire playl...

  • Newbie
  • I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and th...
  • Nico
  • Community Legend
  • 2445 Views
  • 1 replies
  • 0 likes
  • 2445 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

hey there,i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, but for me it's more than annoying.is there any chance...

  • Regular
  • hey there, i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, b...
  • DoriLori
  • Regular
  • 87148 Views
  • 69 replies
  • 23 likes
  • Account
    Other
    Premium
  • 87148 Views
  • 69 replies
  • 23 likes

Facebook and Spotify

Hi Guys I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account. how do i prevent this from defaulting the log in on my iphone to the free account...

  • Newbie
  • Hi Guys   I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account.   how do i pre...
  • Keanu_C
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi sesion se cierra sola

Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?

  • Newbie
  • Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?
  • jay90
  • Casual Listener
  • 33665 Views
  • 7 replies
  • 2 likes
  • 33665 Views
  • 7 replies
  • 2 likes

Account issue

I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay for my account via Vodafone.

  • Newbie
  • I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay fo...
  • user-removed
  • Not applicable
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Problema em usar o plano familiar ao mesmo tempo

Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo.nao estamos conseguindo consertar este problema Como devemos fazer?

  • Newbie
  • Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo. nao estamos conseguindo consertar este problema  Como deve...
  • Bittencourt
  • Spotify Star
  • 4704 Views
  • 1 replies
  • 0 likes
  • 4704 Views
  • 1 replies
  • 0 likes

Limite de músicas offiline

Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento afetado é o meu? Há possibilidade de fazer mais downloads...

  • Newbie
  • Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por  tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento ...
  • Bittencourt
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify User Notification" Pishing Email Received Today 20/04/2018

Hello everybody!This is my first time I write here and probably I'm doing something wrong, but just trying to help.I just received an email from: Spotify <*snip*> with "Spotify User Notification" title and a phishing button "Validate your membership"...

  • Newbie
  • Hello everybody! This is my first time I write here and probably I'm doing something wrong, but just trying to help. I just received an email from: Spotify <*snip*> with "Spotify User Notific...
  • user-removed
  • Not applicable
  • 1498 Views
  • 1 replies
  • 1 likes
  • 1498 Views
  • 1 replies
  • 1 likes