Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My Spotify says I'm offline and doesn't work I logged out and logged in again but the problem didn't solve Please help me I really don't know what to do
hello, i used my spotify as usual yesterday and have been for years via my facebook. now out of the blue i cannot log onto any device on spotify and when i try to log in to spotify with my account it says it dosent exist. i tried logging into my acco...
I'm currently in Brasil and I can't log into my account because it says I have just 14 days of Spotify in a foreign country I don't want to lose all my music
Hey, can you please have more "forhims" ads play. They're improving the quality of my life. Everywhere I go I here Joe (assuming thats his name) from New York tell me that Im going bald, and that I need to drive off a cliff because of it. Apparently ...
Hello, I'm having trouble making one account go premium. I'm paying for family plan and I use to send invitations for my friends and their accounts automatically update to premium. But this time it didn't work for 1 of them so I sent a redeem code bu...
I got an email from spotify earlier this week (around march 7th) saying that the email for my account had been changed. I didnt change my email, so I tried to open the spotify app on my phone to see what was happening, but it was logged out and when ...
Hola, se hizo un cargo a mi cuenta de spotify, yo cuento con spotify premium los primeros dias del mes se hizo el cargo y ayer hicieron otro por una cuenta familiar que yo no tengo activada ni autorice. No es la primera vez que lo hacen, y si no me d...
Ive been trying to log in to my account for 2 days but with no luck. I used my email, username, reset my password and still when i press log in it says logging in and than log in again. It just wont work. Any suggestions?
Hey spotify. I've been a user of your service for a while now but I've always used facebook to log-in. I've decided recently that I don't want facebook to be a part of my life anymore. Would it be possible for you to set up a new account for me with ...
I have a spotify student account, but everytime I try to active my hulu extension it doesnt go through. It says something along the lines of "cant authorize account" and wont let me log in all the way, but it is connected to the correct email. The hu...
Hi! Apparently, someone is using my name & picture for a Spotify account. I tried reporting them but there is no report button available on their profile?! Is it automatically generated, maybe through Facebook? The weird thing is, I have NEVER downlo...
Hi! I have a new credit card and I´m trying to change the information on my Spotify-page. But I cant! When I try to press "change payment method or credit card details" nothing happens. I never come to another page! Can someone help me? /Liselott
hey everyone,I forgot the email and the password for my spotify account and now I can't log in, neither can I get an email to reset my password and it's still purchasing me every month because I have premium and I can't cancel it because I can't log ...
Hi everyone i have a problem my single was released today and i didn't make a artist page before (cause i didn't see where)now my single is in a other artists name and his albums....how can i fix the problem my distributer is tunecore already send th...
Hello, i have a premium account, i'm frome Chile (so excuse my english by the way).I see the album "Bachata Rosa" by "Juan Luis Guerra" in spotify, but when i want to hear it or add it on a playlist, i only can see one song (La bilirrubina). In the d...
Strange. I'am paying for a premium family account. The last note is from 27/2/2018, but when I'm logging in spotify says I have a free account. How can I solve this problem.Besides of that. Very user unfriendly that I can't contact spotify directly f...
I made a new account recently, but when my friends tried to find my account they notified me that my username was just a random string of numbers and letters. I definitely did not do this myself. Is there anything I can do to change this?
Lo que pasa es que consegui Spotify Premium hace unos dias, desde entonces he intentado descargar musica, se descarga bastantes e incluso puedo ver los files en los datos de la app en la SD. Sin embargo, cuando trato de escuchar musica offline, ningu...
My credit card has recently changed. On the subscription screen I am trying to update the credit card info. The screen does not allow to change anything. Please help Thanks
My old Spotify account is linked to my Facebook account.The thing is, I want to be able to link my new account to my Facebook account, and not the old one.Is there anyway I can remove it myself, or do I ask staff?