Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407104 Views
  • 959 replies
  • 107 likes
  • Account
  • 407104 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176651 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176651 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100131 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100131 Views
  • 68 replies
  • 10 likes

Upgrade to Premium for Family

Hi,I currently have a Premium account. I want to upgrade to Premium for Family, how much will I be charged? 5€ or 14.99€? Thank you.

  • Casual Listener
  • Hi, I currently have a Premium account. I want to upgrade to Premium for Family, how much will I be charged? 5€ or 14.99€?     Thank you.
  • Maxim
  • Spotify Star
  • 400 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 400 Views
  • 3 replies
  • 0 likes

Payments for my music thats being viewed?

Hi, I am cunfused about how the payment works my music that I have posted on Spotify. I see that my song has views but I cant find out if im making any money from it. If I am, where would I see it?

  • Newbie
  • Hi, I am cunfused about how the payment works my music that I have posted on Spotify. I see that my song has views but I cant find out if im making any money from it. If I am, where would I see it?&n...
  • Maxim
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

How to be found by nickname

Is my Facebook profile name the only way I could be found at the search tab?I ask this because my artist name is also well known and I want to be found as my artist name wich is Coshka. My facebook name is erick peniche

  • Regular
  • Is my Facebook profile name the only way I could be found at the search tab? I ask this because my artist name is also well known and I want to be found as my artist name wich is Coshka. My facebo...
  • Maxim
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
  • 389 Views
  • 1 replies
  • 0 likes

Spotify Connect Device for verification

Hi there We have intergrated Spotify Connect into our device.And we like to know who and where to send our device for a verfication by Spotify?

  • Casual Listener
  • Hi there   We have intergrated Spotify Connect into our device. And we like to know who and where to send our device for a verfication by Spotify?
  • Maxim
  • Spotify Star
  • 457 Views
  • 3 replies
  • 0 likes
  • Other
  • 457 Views
  • 3 replies
  • 0 likes

Changing country settings

Could someone please tell me how to change my country setting ? I was a Premium member, wanting to change my payment details but my current card didn't match my country listed on my account. I cancelled my Premium subscription thinking I would be abl...

  • Casual Listener
  • Could someone please tell me how to change my country setting ? I was a Premium member, wanting to change my payment details but my current card didn't match my country listed on my account. I cancel...
  • Maxim
  • Spotify Star
  • 653 Views
  • 5 replies
  • 0 likes
  • Premium
  • 653 Views
  • 5 replies
  • 0 likes

Solved!! Wordt mijn premium automatisch stopgezet als ik in een Family Abonnement stap?

Hallo! Voorheen had ik een Premium account op Spotify waar ik elke maand €9,99 voor betaalde. Nu heb ik gister (eindelijk) de Family uitnodiging van mijn broer geaccepteerd. Vervolgens wilde ik mijn Premium account stopzetten, maar kon ik die niet me...

  • Newbie
  • Hallo!   Voorheen had ik een Premium account op Spotify waar ik elke maand €9,99 voor betaalde. Nu heb ik gister (eindelijk) de Family uitnodiging van mijn broer geaccepteerd. Vervolgens wilde...
  • Hubo
  • Community Legend
  • 3157 Views
  • 1 replies
  • 0 likes
  • 3157 Views
  • 1 replies
  • 0 likes

KPN premium account niet inloggen

Ik heb zojuist mijn oude spotify account verwijderd en een nieuwe aangement mbv de activeeringscode van de KPN zodat mijn premium account bij mijn knp pakket zit. Zodra het account is geactiveerd kom op ik op een pagina waarop staat "welcome to premi...

  • Newbie
  • Ik heb zojuist mijn oude spotify account verwijderd en een nieuwe aangement mbv de activeeringscode van de KPN zodat mijn premium account bij mijn knp pakket zit. Zodra het account is geactiveerd kom...
  • Hubo
  • Community Legend
  • 945 Views
  • 3 replies
  • 0 likes
  • 945 Views
  • 3 replies
  • 0 likes

Change Country in Account setting

Hi,I have relocated from US to HongKong-Singapore last year and I am looking to get a family subscription for my other family members, however when I am at the Account setting [Edit Profile], the Country drop-down is greyed out. May I ask how I am ab...

  • Casual Listener
  • Hi, I have relocated from US to HongKong-Singapore last year and I am looking to get a family subscription for my other family members, however when I am at the Account setting [Edit Profile], the C...
  • Maxim
  • Spotify Star
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Solved!! How to contact spotify to denounce a violation?

I'd like to contact spotify to denounce a telegram channel where spotify premium accounts (procured in an unlawful way) are being sold for money. AND is not a scam. accounts are REAL premium account of REAL people. I want to help spotify, how to?

  • Casual Listener
  • I'd like to contact spotify to denounce a telegram channel where spotify premium accounts (procured in an unlawful way) are being sold for money. AND is not a scam. accounts are REAL premium account ...
  • rossi1911
  • Community Legend
  • 1837 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1837 Views
  • 3 replies
  • 0 likes

Account compromised, can't change avatar/username

Someone else logged in to my account through Facebook (no idea how). I logged out everywhere, changed password, and also hit the 'Disconnect from Facebook' button. His avatar and username are still at the top of my profile and I can't get rid of them...

  • Newbie
  • Someone else logged in to my account through Facebook (no idea how). I logged out everywhere, changed password, and also hit the 'Disconnect from Facebook' button. His avatar and username are still a...
  • Maxim
  • Spotify Star
  • 534 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 534 Views
  • 3 replies
  • 0 likes

Premium üyelik alamıyorum.

Vodafone TR'nin Spotify premium paketini kullanıyordum. Sözleşme yenilendiğinden dolayı paketim iptal edildi. Spotify aile premium paketine abone olmak istiyorum fakat ödeme işlemini gerçekleştiremiyorum (resimde görüldüğü gibi bekletiyor, daha ileri...

  • Newbie
  • Vodafone TR'nin Spotify premium paketini kullanıyordum. Sözleşme yenilendiğinden dolayı paketim iptal edildi. Spotify aile premium paketine abone olmak istiyorum fakat ödeme işlemini gerçekleştiremiy...
  • erenyıldırım
  • Newbie
  • 838 Views
  • 1 replies
  • 0 likes
  • 838 Views
  • 1 replies
  • 0 likes

Someone else is using my account..

Hey all.. Someone else is using my account and I keep changing passwords and all but no help.. But I got this problem only on my mac . Like whoever else is using it keeps making playlists and changing the ones I have made.Like I am going mad. I disco...

  • Newbie
  • Hey all.. Someone else is using my account and I keep changing passwords and all but no help.. But I got this problem only on my mac . Like whoever else is using it keeps making playlists and changin...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Re: Same artist, different distributors.

Hi, I'm a distributor and there are an issue with an Artist (Ser Indigo). The single Porvenir isn't associated with the artist. This is the correct link of the artist https://open.spotify.com/artist/1iqOmQH83pYB3xmBpdyFBpand here the wrong that was c...

  • Casual Listener
  • Hi, I'm a distributor and there are an issue with an Artist (Ser Indigo). The single Porvenir isn't associated with the artist. This is the correct link of the artist https://open.spotify.com/ar...
  • Maxim
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Forgot email to login

I cant remember mi email to login 

  • Newbie
  • I cant remember mi email to login 
  • Maxim
  • Spotify Star
  • 597 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 597 Views
  • 1 replies
  • 0 likes

Can't choose my own username

I tried creating an account with my email address and was not given the opportunity to select my username in the signup process. I thought that I would be able to choose a username after signing up, but once I logged in I saw that my username was aut...

  • Visitor
  • I tried creating an account with my email address and was not given the opportunity to select my username in the signup process. I thought that I would be able to choose a username after signing up, ...
  • X_o_D
  • Newbie
  • 67077 Views
  • 13 replies
  • 28 likes
  • Account
  • 67077 Views
  • 13 replies
  • 28 likes

can't login into premium account. forgot email an password.

so I upgraded to premium on an old account I forgot I was using. an only wanted it for the month when I went to login to the site to cancel it since it was an old account I forgot the email I used for it as well as the pw. i know only the username an...

  • Newbie
  • so I upgraded to premium on an old account I forgot I was using. an only wanted it for the month when I went to login to the site to cancel it since it was an old account I forgot the email I used fo...
  • IguanaSetup
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Can't login to old Facebook profile account

Hey everyone! I had a premium account under my facebook profile. I deleted my Facebook account about 3 months ago and today I accidentally signed out of my Spotify app and now I can't login back in because the Facebook credentials don't exist anymore...

  • Newbie
  • Hey everyone!    I had a premium account under my facebook profile. I deleted my Facebook account about 3 months ago and today I accidentally signed out of my Spotify app and now I can't ...
  • IguanaSetup
  • Community Legend
  • 549 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 549 Views
  • 1 replies
  • 0 likes

Solved!! Song posted without artist's permission

So there is an issue going on with a song: https://player.spotify.com/album/5cUuHhY6cHmz5GfKM44cao/2hm051kWzwuUNazrdVjWvfThis song was developed by a few good friends of mine, Raymond Armijo (BIG Mone), Wes Jones (Wes), and it was produced by Jaden H...

  • Casual Listener
  • So there is an issue going on with a song: https://player.spotify.com/album/5cUuHhY6cHmz5GfKM44cao/2hm051kWzwuUNazrdVjWvf This song was developed by a few good friends of mine, Raymond Armijo (BIG M...
  • sourav1
  • Newbie
  • 1957 Views
  • 4 replies
  • 0 likes
  • Security
  • 1957 Views
  • 4 replies
  • 0 likes

Trying to Advertise..

Hi there, i've been trying to get ahold of someone for inquire about advertising for my company - i've filled out the online form 3x now and no one has gotten back to me. Can anyone help me?

  • Casual Listener
  • Hi there, i've been trying to get ahold of someone for inquire about advertising for my company - i've filled out the online form 3x now and no one has gotten back to me. Can anyone help me? 
  • Maxim
  • Spotify Star
  • 372 Views
  • 3 replies
  • 0 likes
  • Other
  • 372 Views
  • 3 replies
  • 0 likes