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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 418 Views
  • 0 replies
  • 7 likes
  • Security
  • 418 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439902 Views
  • 970 replies
  • 108 likes
  • Account
  • 439902 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195389 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195389 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106892 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106892 Views
  • 70 replies
  • 11 likes

Superuser Contribution cant log in - country does not match profile?

Hi I moved to south Africa and spotify worked for a few weeks. now i cannot login. It says 'your country does not math the one set in your profile.' I have tried updating profile and account details. spotify online works but cannot use the app?? plea...

  • Visitor
  • Hi   I moved to south Africa and spotify worked for a few weeks. now i cannot login. It says 'your country does not math the one set in your profile.'   I have tried updating profile an...
  • SergioDavid
  • Roadie
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Password issues

Hey losers, I tried to get on my spotify today with the password I know is right, but am told it isnt, so I changed it, with the link you sent me to my email, then was told that one is wrong, so I changed it again, then was told that one is wrong, FI...

  • Casual Listener
  • Hey losers, I tried to get on my spotify today with the password I know is right, but am told it isnt, so I changed it, with the link you sent me to my email, then was told that one is wrong, so I ch...
  • littlebit
  • Casual Listener
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution account offline

I received an email saying that I was using my spotify uncorretly and that I should delete my app and download again so my account wouldnt be deleted for real! But since i did what I was proposed too, I listen to ONE song and then it stops and says t...

  • Newbie
  • I received an email saying that I was using my spotify uncorretly and that I should delete my app and download again so my account wouldnt be deleted for real! But since i did what I was proposed too...
  • SergioDavid
  • Roadie
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Spotify survey for 1 month free of Spotify Premium

I received a email to take a survey to receive a month free of premium. After taking the survey I never received the code. The survey was from Survey Monkey and appears to be a legitimate email. Here were the contents. Dear Spotify user, We are condu...

  • Newbie
  • I received a email to take a survey to receive a month free of premium. After taking the survey I never received the code. The survey was from Survey Monkey and appears to be a legitimate email. Here...
  • NotRelaxingEnd
  • Newbie
  • 53511 Views
  • 15 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 53511 Views
  • 15 replies
  • 0 likes

Listening on unknown device (hijack)

Dear Spotify support, An unknown device is regularly connecting to my Spotify account to listen. See screenshot. This time it is device named DESKTOP-H8VU6F4. Problem is neither related to a hijacked pwd nor forgoten login on friend's device. I am us...

  • Visitor
  • Dear Spotify support,   An unknown device is regularly connecting to my Spotify account to listen. See screenshot. This time it is device named DESKTOP-H8VU6F4. Problem is neither related to a...
  • Maxim
  • Spotify Star
  • 1059 Views
  • 1 replies
  • 0 likes
  • 1059 Views
  • 1 replies
  • 0 likes

Block Followers

Hello! I sadly don't own any apple products so I can't do the "MacBook Blocking Technique" and I have some people who are following me that I don't want to be. It's an invasion of privacy and I don't really want to turn off privacy settings because m...

  • Visitor
  • Hello! I sadly don't own any apple products so I can't do the "MacBook Blocking Technique" and I have some people who are following me that I don't want to be. It's an invasion of privacy and I don't...
  • Noah
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 278 Views
  • 1 replies
  • 0 likes

spotify unlimited

Dopo mesi di premium pagati e un mese usato free vorrei sottoscrivere l abbonamento unlimited xome posso fare?

  • Casual Listener
  • Dopo mesi di premium pagati e un mese usato free vorrei sottoscrivere l abbonamento unlimited xome posso fare?
  • paolo_arena
  • Newbie
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Holder Passed Away, Change Credit Card On File

My girlfriend’s father passed away today. She has a family account linked to his account however now that he has passed I would like to somehow get Spotify to put my credit card information on his profile so she can keep his playlists to listen to. C...

  • Newbie
  • My girlfriend’s father passed away today. She has a family account linked to his account however now that he has passed I would like to somehow get Spotify to put my credit card information on his pr...
  • Melody
  • Spotify
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset password

Hi. I have tried to reset my password, many times today, but I have not recived anything in my e-mail account. I have checked every folder and **bleep**. There is nothing. What can I do??

  • Newbie
  • Hi. I have tried to reset my password, many times today, but I have not recived anything in my e-mail account. I have checked every folder and **bleep**. There is nothing.    What can I d...
  • Melody
  • Spotify
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution There are multiple accounts of my artist profile

There are around 4 different artists listed on Spotify all of which are me and have my songs in but they need to all be combined under one spotify account. I have tried to request access as a verified artist but it seems this may be stopping the acco...

  • Newbie
  • There are around 4 different artists listed on Spotify all of which are me and have my songs in but they need to all be combined under one spotify account.  I have tried to request access as ...
  • Melody
  • Spotify
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Changing the country

I´m living in Brazil. From origin I´m from the Netherlands. I started my subscribtion in the Netherlands couple of years ago. I´m trying to convert my Spotify account to a Brasilian but it´s impossible. It simple stays on the Dutch version. I can´t c...

  • Casual Listener
  • I´m living in Brazil. From origin I´m from the Netherlands. I started my subscribtion in the Netherlands couple of years ago. I´m trying to convert my Spotify account to a Brasilian but it´s impossib...
  • MCRei
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Facebook disconnection

Given the recent facebook woes, it woudl be awesome if spotify would make it easy for those of us who created accounts using facebook to switch WITHOUT having to cancel current account --> create new account --> re-create playlists --> re-download mu...

  • Newbie
  • Given the recent facebook woes, it woudl be awesome if spotify would make it easy for those of us who created accounts using facebook to switch WITHOUT having to cancel current account --> create ...
  • JeroenM
  • Regular
  • 848 Views
  • 2 replies
  • 16 likes
  • Account
    Premium
    Subscription
  • 848 Views
  • 2 replies
  • 16 likes

Superuser Contribution Student discount refund

I accidentally created a spotify premium account for NZ $14.99 per month thinking it would give me the student discount but it hasn't! I realized i need to change my settings to get to spotify premium with a student discount, can I get a refund for t...

  • Newbie
  • I accidentally created a spotify premium account for NZ $14.99 per month thinking it would give me the student discount but it hasn't! I realized i need to change my settings to get to spotify premiu...
  • Melody
  • Spotify
  • 2626 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 2626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs play Randomly

Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help...

  • Casual Listener
  • Hey!   I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all dev...
  • Melody
  • Spotify
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problem

I was trying to login to my spotify premium on my samsung gear s3 with facebook and enterd the corect username and password and it says its incorrect although i check it 5 times and the same login and password work on my phone

  • Newbie
  • I was trying to login to my spotify premium on my samsung gear s3 with facebook and enterd the corect username and password and it says its incorrect although i check it 5 times and the same login an...
  • Melody
  • Spotify
  • 465 Views
  • 1 replies
  • 0 likes
  • Login
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help premium account

Today, early in the morning I applied for your campaign, however later, I noticed that the campaign was for the university students only, but I am not one of them. Thus, I haven't been given any premium features. Having realised the issue, I cancelle...

  • Newbie
  • Today, early in the morning I applied for your campaign, however later, I noticed that the campaign was for the university students only, but I am not one of them. Thus, I haven't been given any prem...
  • Melody
  • Spotify
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Subscription Problem

Hi! My friend has been paying for spotify subscription every month and it is paid through credit card, but she could not remember the account where she made the subscription. What should she do? Because she would like to end the subscription. ps. thi...

  • Newbie
  • Hi! My friend has been paying for spotify subscription every month and it is paid through credit card, but she could not remember the account where she made the subscription. What should she do? Beca...
  • Melody
  • Spotify
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 405 Views
  • 1 replies
  • 0 likes

Double account

Hello, i think I have two discount from Spotify, one in my account from my phone and another one in my card, how can I check to see and cancelation one? Many thanks

  • Newbie
  • Hello, i think I have two discount from Spotify, one in my account from my phone and another one in my card, how can I check to see and cancelation one? Many thanks 
  • PAHLO
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Account Email Address not updating even after changing it on facebook

Hi, i got my Spotify account connected with my facebook. I totally forgot my Email password and could not recover it anymore as my Registered phone numbers and back up there were loss. So i need to change my email address on my spotify account so tha...

  • Casual Listener
  • Hi, i got my Spotify account connected with my facebook. I totally forgot my Email password and could not recover it anymore as my Registered phone numbers and back up there were loss. So i need to c...
  • Robert_W
  • Community Legend
  • 742 Views
  • 3 replies
  • 0 likes
  • 742 Views
  • 3 replies
  • 0 likes