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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76373 Views

28 replies

0 likes

  • 76373 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94193 Views

9 replies

2 likes

Account
Login
  • 94193 Views
  • 9 replies
  • 2 likes

Superuser Contribution Account

My account is stuck in car mode. How do I switch it back?

Newbie

My account is stuck in car mode. How do I switch it back?

Melody

Spotify

267 Views

1 replies

0 likes

Account
Other
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ignore

I had an account issue but I've resolved it myself, this post can be deleted, sorry for the inconvenience.

Newbie

I had an account issue but I've resolved it myself, this post can be deleted, sorry for the inconvenience. 

Melody

Spotify

280 Views

1 replies

0 likes

Account
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop French music suggestions [For people in Belgium]

Hi, I'm a Belgian citizen from the Dutch (Flemish) part. I'm tired of getting French rap suggestions in my "Daily Mix" or "Browse" even though I click "Don't listen to songs from this artist anymore". I understand that Belgium has 2 main languages bu...

Newbie

Hi, I'm a Belgian citizen from the Dutch (Flemish) part. I'm tired of getting French rap suggestions in my "Daily Mix" or "Browse" even though I click "Don't listen to songs from this artist anymore"...

SergioDavid

Roadie

375 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add family member to Spotify

Hi, I've tried to do this twice and paid both a premium and family charges but I still get issues trying to get one of my family members onto the family plan. I've done the following. Premium to Family, paid the premium. Set it up for family member a...

Newbie

Hi,   I've tried to do this twice and paid both a premium and family charges but I still get issues trying to get one of my family members onto the family plan. I've done the following. &nbsp...

SergioDavid

Roadie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Band with two Spotify pages

Our band B & The Hive has two Spotify pages. Our albums we released by two different distributors however we would like all of our music on one page for our fans.

Newbie

Our band B & The Hive has two Spotify pages. Our albums we released by two different distributors however we would like all of our music on one page for our fans.

SergioDavid

Roadie

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is my old playlist?

Just updated Spotify to when my profile (which was on the far right of the screen) is now replaced by a premium option. I cannot find my old playlist and now my 'Favourite' musics is made up of 30 songs that repeat after each other even when I click ...

Casual Listener

Just updated Spotify to when my profile (which was on the far right of the screen) is now replaced by a premium option. I cannot find my old playlist and now my 'Favourite' musics is made up of 30 so...

SergioDavid

Roadie

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOCAL FLAC PLAYBACK

Someone has hacked my account. I've never shared my info before. When I listen in phone it stops and says loris is listening on iPhone. No clue who that is. Changed password and it still occurs. Help.

Newbie

Someone has hacked my account. I've never shared my info before.    When I listen in phone it stops and says loris is listening on iPhone. No clue who that is.    Changed pass...

SergioDavid

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution No recuerdo mi correo y contraseña

Hola, me crearon una cuenta con un correo provisional (el cual no recuerdo) para tomar la promocion de 9$ por 3 meses, lo di de alta con mi tarjeta. Se acabo la promocion y me cobra normal 99$. Mi problema es, que deseo cancelar mi suscripcion, pero ...

Newbie

Hola, me crearon una cuenta con un correo provisional (el cual no recuerdo) para tomar la promocion de 9$ por 3 meses, lo di de alta con mi tarjeta. Se acabo la promocion y me cobra normal 99$. Mi pr...

SergioDavid

Roadie

2276 Views

1 replies

1 likes

  • 2276 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Profile name started showing Numbers only.

Hello, I'm having a problem where my name on the top-right corner is showing only numbers. I have my profile synced with my Facebook account, and I've searched online for a fix, but haven't understood exactly what i need to do to fix that. Moreover, ...

Casual Listener

Hello, I'm having a problem where my name on the top-right corner is showing only numbers. I have my profile synced with my Facebook account, and I've searched online for a fix, but haven't understoo...

ChristosDX

Casual Listener

8239 Views

2 replies

2 likes

Account
  • 8239 Views
  • 2 replies
  • 2 likes

Hacked Account

I have as many others been hacked and the person changed my email so i cant change the password or get support via email. I can still log in via facebook but he took away my saved saong so id like thopse back =( Any help from support?

Casual Listener

I have as many others been hacked and the person changed my email so i cant change the password or get support via email. I can still log in via facebook but he took away my saved saong so id like th...

Maxim

Spotify Star

425 Views

3 replies

0 likes

Account
  • 425 Views
  • 3 replies
  • 0 likes

Update required for Facebook log in

I am logged out of Spotify on my MacBook. I have tried to log in and it says "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify at www.spotify.com/downl...

Newbie

I am logged out of Spotify on my MacBook. I have tried to log in and it says "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the...

Hubo

Community Legend

2811 Views

3 replies

1 likes

Account
Login
  • 2811 Views
  • 3 replies
  • 1 likes

Playlists are gone

Hello I have a strange problem. This morning all my playlists were gone, only one playlist is available, named kcc, but this is unknown by me. Is there any cause and solution??

Casual Listener

Hello   I have a strange problem. This morning all my playlists were gone, only one playlist is available, named kcc, but this is unknown by me.   Is there any cause and solution??

gschuer

Casual Listener

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Logging ing issue

HiI logged out of my account yesterday. Today i tried to log in but it keeps giving me * logging in... * and then it gets me back to *log in*.

Visitor

Hi I logged out of my account yesterday. Today i tried to log in  but it keeps giving me * logging in... * and then it gets me back to *log in*. 

Nico

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Multiple accounts

Hi. I have two accounts on Spotify. One which is linked to "Premium for family", and the other is connected with facebook. I want to transfer my playlists from my spotify-facebook account to my "premium for family" account, and then delete my account...

Visitor

Hi.  I have two accounts on Spotify. One which is linked to "Premium for family", and the other is connected with facebook. I want to transfer my playlists from my spotify-facebook account to m...

NilaBion

Newbie

253 Views

1 replies

0 likes

Account
  • 253 Views
  • 1 replies
  • 0 likes

Student account

My student account is not registering as a student

Newbie

My student account is not registering as a student

브라이언

Regular

268 Views

1 replies

0 likes

Account
  • 268 Views
  • 1 replies
  • 0 likes

cant invite wife to family plan. cant update country

I logged into my spotify account a few days ago after many years of not touching it. Im orignally from the UK. I liked what i seen and signed up for the family plan and invited my wife, we both live in japan. when she tries to use the sign up link vi...

Casual Listener

I logged into my spotify account a few days ago after many years of not touching it. Im orignally from the UK.   I liked what i seen and signed up for the family plan and invited my wife, we b...

minto87

Casual Listener

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution My recent activity doesn't show up on my profile.

Sorry if somebody already asked this, but I've been looking for a solution and I still can't find one.My account is fairly new, and as soon as I created it I made 4 playlists. It's been weeks now, and for some reason they don't show up on my profile....

Newbie

Sorry if somebody already asked this, but I've been looking for a solution and I still can't find one. My account is fairly new, and as soon as I created it I made 4 playlists. It's been weeks now, ...

Alfredo

Roadie

4124 Views

1 replies

0 likes

  • 4124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Olvido cuenta

Hola cerré sesión en spotify y se me ha olvidado el correo y la contraseña, soy premium y me estan cobrando por el Banco que puedo hacer?

Casual Listener

Hola cerré sesión en spotify y se me ha olvidado el correo y la contraseña, soy premium y me estan cobrando por el Banco que puedo hacer?

Alfredo

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify premium through my provider isn’t working

Hi there, I have free Spotify premium through my spark provider but I can’t seem to log into my account. The email addresses I used haven’t come back with my account that I was using. Please help

Visitor

Hi there, I have free Spotify premium through my spark provider but I can’t seem to log into my account. The email addresses I used haven’t come back with my account that I was using. Please help&nbs...

Alfredo

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix error on Android and web player

At this moment I have problems with my Daily Mixes for the second time. Last time the Spotify Support created a new account for me and transferred all my music to that account. Unfortunately this does not make sense because this error occurs again la...

Visitor

At this moment I have problems with my Daily Mixes for the second time. Last time the Spotify Support created a new account for me and transferred all my music to that account. Unfortunately thi...

Alfredo

Roadie

428 Views

1 replies

1 likes

Other
  • 428 Views
  • 1 replies
  • 1 likes