Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Spotify doesn't give me the option to disconnect from facebook or create a username. I would really like to do this, so I can keep my playlists and share my content with other users online while staying anonymous.
I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living room. I have removed all devices linked to my account...
Hello, Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account? I want to upgrade to a familie account without losing my playlists. Is this possible? If yes how? I didn't find this solution on the s...
Pues eso que tengo el premiun estoy pagando tengo el concepto pwro no me acuerdo ni del pasword ni de la cuenta de correo. A quien le puedo mandar el concepto?
I have a membership. but I tried to pay with all kinds of cards failed. I can not make my account premium, please help.
Any idea about when will Spotify officially launch in Romania? I would love to be able to use Spotify without a VPN or other things... Also I'm interested in purchasing a subscription, but only if Spotify will officially be supported in Romania.
Hello, I have an issue with my account. I changed my phone and when I'm login into my account, all my music is gone. It's like it's a new account (no credit card number). I've checked my bank account and every month I'm paying spotify prenium. How ca...
I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from Spotify there -- I've used it for such a long time...
fxdewsfxzdfgesdchfrthgrtfjytkjuhtkuk
Contratei o plano Premium na promoção de 60 dias sem pagar e quis mudar para a conta universitária que está em promoção de 8,50/mês e ao informar os dados do cartão de crédito, avançando para a etapa de confirmação ele efetuou a cobrança de dez reais...
I cannot access my account. I've attempted to reset my password, and it says an email has been sent, but no email arrives in either my inbox or my **bleep** folder. I still have the email from the day I signed up, so I know it is the correct email ad...
Hi , all my playlist disappeared yestarday from some reason . < Removed for security >
DERS PROGRAMIMI YOLLADIM FAKAT PREMIUM ÜYELİĞİM HALA GELMEDİ ???
i think someone has hacked my account please help
Já faz cinco dias úteis que paguei o boleto e minha conta premium não foi liberada novamente, já sai do app e entrei novamente e nada de atualizar! Geralmente renova depois de um dia útil após o pagamento. Alguém pode me ajuda, o que devo fazer?
I CANT REMEMBER MY SPOTİFY ACCOUNT BUT I PAY 20 TL EVERY MONTH
Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does anyone have similar issues or have solutions to thi...
Hey, My Playlists are gone and i see some strange playlists i didn't create.What happend to my account?I'm using FB OAuth with 2FA so a hacked account is not really an option.Looks like something in the Spotify DB is messed up. Please help my to fix ...
Buenos dias, tengo una cuenta Familiar y me acaban de robar mi cuenta. Ruego me digan que debo hacer ya que todos mis datos estan en ella. solo he podido acceder a este foro con la identificacion de mi mujer Gracias