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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4822 Views
  • 1 replies
  • 9 likes
  • Security
  • 4822 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466922 Views
  • 977 replies
  • 111 likes
  • Account
  • 466922 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206175 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206175 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115187 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115187 Views
  • 72 replies
  • 12 likes

Solved!! Spotify Premium won't take my money

Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year and one month after I signed up for Premium on 12/3/14. I verified my card had p...

  • Regular
  • Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year...
  • Taylorjoymarks
  • Newbie
  • 5026 Views
  • 17 replies
  • 1 likes
  • Account
    Premium
  • 5026 Views
  • 17 replies
  • 1 likes

Need to Change Account

I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing information.

  • Visitor
  • I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing infor...
  • user-removed
  • Not applicable
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but can't log in

I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.

  • Newbie
  • I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
  • Julian
  • Moderator
  • 445 Views
  • 1 replies
  • 0 likes
  • Account
  • 445 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution pay with norwegian card and use swedish spotify?

Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about changing country I have to update the card info in o...

  • Newbie
  • Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about c...
  • Julian
  • Moderator
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country

Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country in account setting I can't because of "this email is alre...

  • Newbie
  • Hi,  Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country...
  • Julian
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Where's my Confirmation Mail?

Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one...Can I click maybe on a button like "send a confirmation mai...

  • Newbie
  • Hey Spotify Community,   I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one.....
  • phan_times
  • Community Legend
  • 2118 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 2118 Views
  • 1 replies
  • 0 likes

Superuser Contribution paying for spotify premium but cant log in

i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been paying premium for at least 3months to nothing and i ...

  • Newbie
  • i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been pa...
  • Julian
  • Moderator
  • 617 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 617 Views
  • 1 replies
  • 0 likes

Account Hacked

Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playing music on my account, which automatically switches...

  • Newbie
  • Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playin...
  • Noah
  • Spotify Star
  • 722 Views
  • 3 replies
  • 0 likes
  • 722 Views
  • 3 replies
  • 0 likes

Alguien esta utilizando mi cuenta de spotify

ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!

  • Newbie
  • ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
  • cpunto
  • Casual Listener
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Random username

I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't create my account, but it was created under my ema...

  • Newbie
  • I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't...
  • IguanaSetup
  • Community Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Account Settings & Playlists Account Movement

Hi there! I would like to transfer all settings, preferences, playlists etc. from my old account:*snip*To my new account:*snip* Could you please help me with this? Thanks in advance,Abdul Rauf Liaqat

  • Visitor
  • Hi there!   I would like to transfer all settings, preferences, playlists etc. from my old account: *snip* To my new account: *snip*   Could you please help me with this?  Thank...
  • Maxim
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Pricing currency

I'm confused by the pricing.......$12.99 per month.......is that USD or NZD? It makes a difference! How can someone tell which currency is being quoted? Surely it would be easy to add the currency symbols to the pricing plan details eg "$USD 12.99" t...

  • Casual Listener
  • I'm confused by the pricing....... $12.99 per month.......is that USD or NZD?  It makes a difference!  How can someone tell which currency is being quoted?  Surely it would be easy to...
  • Robbie_Law
  • Newbie
  • 3351 Views
  • 6 replies
  • 0 likes
  • Premium
  • 3351 Views
  • 6 replies
  • 0 likes

Kicked members

Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothing happened. Thank You.

  • Newbie
  • Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothi...
  • Bittencourt
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Can't find friend (possibly blocked)

Hi, I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I might have blocked him (since I was mad at him at the time). N...

  • Newbie
  • Hi,   I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I mi...
  • Maxim
  • Spotify Star
  • 3523 Views
  • 1 replies
  • 1 likes
  • 3523 Views
  • 1 replies
  • 1 likes

Me cargaron el pago a la tarjeta pero Spotify dice que hay problema con el pago

Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!

  • Casual Listener
  • Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
  • Onikun
  • Newbie
  • 910 Views
  • 5 replies
  • 5 likes
  • Account
    Subscription
  • 910 Views
  • 5 replies
  • 5 likes

seriously name change

My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...just not that one.

  • Visitor
  • My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks Premium Stopped?

I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.

  • Newbie
  • I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.
  • shanemtaylor9
  • Casual Listener
  • 1268 Views
  • 5 replies
  • 0 likes
  • 1268 Views
  • 5 replies
  • 0 likes

Solved!! premium klant maar ben nu ineens free

ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?

  • Casual Listener
  • ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?
  • Hubo
  • Community Legend
  • 25129 Views
  • 12 replies
  • 0 likes
  • 25129 Views
  • 12 replies
  • 0 likes

Email address

How to change my user email address?

  • Casual Listener
  • How to change my user email address?
  • Maxim
  • Spotify Star
  • 580 Views
  • 5 replies
  • 0 likes
  • Account
  • 580 Views
  • 5 replies
  • 0 likes

Facebook Temporary Error

Can't connect with facebook. Message: "Sorry there has been a temporary error, please try again later."

  • Casual Listener
  • Can't connect with facebook.   Message: "Sorry there has been a temporary error, please try again later."
  • Sebasty
  • Community Legend
  • 752 Views
  • 3 replies
  • 0 likes
  • 752 Views
  • 3 replies
  • 0 likes