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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84976 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662289 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744497 Views
18 replies
29 likes
Cuando intento ingresar en el celular no me deja, sale un aviso que dice " Tu configuracion actual esta establecida en modo offline. Conectate a internet para conectarte a Spotify". No se como solucionarr esto. Si alguien sabe como ayudarme seria inc...
Cuando intento ingresar en el celular no me deja, sale un aviso que dice " Tu configuracion actual esta establecida en modo offline. Conectate a internet para conectarte a Spotify". No se como soluci...
Roadie
1045 Views
1 replies
0 likes
I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with offline mode (and I only have one), i ereased all my...
I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with o...
Roadie
460 Views
1 replies
0 likes
Hi I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password. The e-mail which is registered to my account no longer exists, so if I try to reset my password, it gets sent ...
Hi I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password. The e-mail which is registered to my accoun...
Community Legend
428 Views
1 replies
0 likes
i just signed up for spotify, and i can't log in with my email address, or it tells me i am in the wrong country (despite never leaving the US, i only made this account today...). i can only log in with the long string of letters and numbers i was gi...
i just signed up for spotify, and i can't log in with my email address, or it tells me i am in the wrong country (despite never leaving the US, i only made this account today...). i can only log in w...
Spotify Star
1034 Views
1 replies
0 likes
I use Spotify every single day for many hours of the day, and I pay for premium. It states that the more I use spotify, the more recommendations I recieve. Though, my Top Recommendations For You list hasn't updated itself for about one to two weeks, ...
I use Spotify every single day for many hours of the day, and I pay for premium. It states that the more I use spotify, the more recommendations I recieve. Though, my Top Recommendations For You list...
Casual Listener
655 Views
1 replies
0 likes
Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure. and today all my 7 years lists are gone. I had spent years to create them. what can I do to bring them back?
Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure. and today all my 7 years lists are gone. I had spent years to ...
Community Legend
368 Views
1 replies
0 likes
Hey there!So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium. I just downloaded spotify on a new phone and it has lost everything except about 30 songs that I got when I first opened my account 2 years ago...
Hey there! So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium. I just downloaded spotify on a new phone and it has lost everything except ...
Community Legend
439 Views
1 replies
0 likes
I am Premium member on Spotify.The Spotify app on my iPhone 6s kept deleting the music I saved for offline after a few days and then it would try download it again. I thought this might have been because my phone isn't the best, but just recently I b...
I am Premium member on Spotify. The Spotify app on my iPhone 6s kept deleting the music I saved for offline after a few days and then it would try download it again. I thought this might have been b...
Music Fan
1074 Views
3 replies
1 likes
I have moved from Canada to Australia and would like to change my country as part of my premium subscription. I have tried following the the online help and searched in the community and the instructions provided do not work. Would like to know how t...
I have moved from Canada to Australia and would like to change my country as part of my premium subscription. I have tried following the the online help and searched in the community and the instruct...
Spotify Star
2846 Views
6 replies
0 likes
I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.
I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.
Roadie
951 Views
1 replies
0 likes
Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free. I can't get to my old account and that's where all...
Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free....
Community Legend
411 Views
1 replies
0 likes
help!!!!! I listen to my Spotify every single day. Today I open it and go to shuffle play on all of my saved music and it’s ALL GONE. All of my playlists, everything. I don’t have two accounts. I don’t use this on any other device. wth is going on???...
help!!!!! I listen to my Spotify every single day. Today I open it and go to shuffle play on all of my saved music and it’s ALL GONE. All of my playlists, everything. I don’t have two accounts. I don...
Regular
1998 Views
9 replies
0 likes
I made my spofity account on my ps4 through Facebook a few months ago (No issues). I took to getting the app on my phone and did the free trial. I logged onto Spotify on my computer and it took an email account no longer on my Facebook and made a new...
I made my spofity account on my ps4 through Facebook a few months ago (No issues). I took to getting the app on my phone and did the free trial. I logged onto Spotify on my computer and it took an em...
Spotify Star
550 Views
1 replies
0 likes
Hello there, I did one familiar premium account and I can access it only on my computer, not on my cellphone. When I do my login on my cellphone it's still as Free Account. I tried to reinstall it twice, and nothing happens. Could someone help me? Th...
Hello there, I did one familiar premium account and I can access it only on my computer, not on my cellphone. When I do my login on my cellphone it's still as Free Account. I tried to reinst...
Community Legend
492 Views
1 replies
0 likes
Last week i couldnt access my account.My account was current. My email or facebook wouldnt work. I had to open a 2nd account just to communicate with spotify. Still, they wont help me with my problem
Last week i couldnt access my account. My account was current. My email or facebook wouldnt work. I had to open a 2nd account just to communicate with spotify. Still, they wont help me with my probl...
Community Legend
542 Views
1 replies
0 likes
My partner has taken out a family plan and sent me multiple invites, to this account, but none are coming through. We tried with an old email address that is not linked to spotify and it came through immedietly. How do i add an existing?
My partner has taken out a family plan and sent me multiple invites, to this account, but none are coming through. We tried with an old email address that is not linked to spotify and it came through...
Community Legend
715 Views
1 replies
0 likes
I am attempting to contact Spotify on behalf of my sister. Her account is currently disabled due to credit card fraud and charges were reversed and Spotify was included. My sister is attempting to contact Spotify to rectify this situation but her acc...
I am attempting to contact Spotify on behalf of my sister. Her account is currently disabled due to credit card fraud and charges were reversed and Spotify was included. My sister is attempting to co...
Spotify Star
627 Views
1 replies
0 likes
Hi, I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ? Thks for you help !
Hi, I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ? Thks for you help !
Community Legend
509 Views
1 replies
0 likes
Hi, i made a recovery password because i logged out and can't connect. Then, i connected my account and was surprised because my registered songs wasn't there anymore.. i have a premium account. I register my songs in "library -> titles" and now the ...
Hi, i made a recovery password because i logged out and can't connect. Then, i connected my account and was surprised because my registered songs wasn't there anymore.. i have a premium accoun...
Composer
422 Views
1 replies
0 likes
Why do I HAVE to use PayPal on my account? I am trying to update my payment method and it takes me directly to the PayPal site and won't let me select another option. I woulf prefer tonpsy Spotify directly. Why do I HAVE to use PayPal? Why is this th...
Why do I HAVE to use PayPal on my account? I am trying to update my payment method and it takes me directly to the PayPal site and won't let me select another option. I woulf prefer tonpsy Spotify di...
Spotify Star
5694 Views
1 replies
6 likes
