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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6673 Views
  • 1 replies
  • 9 likes
  • Security
  • 6673 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473195 Views
  • 978 replies
  • 111 likes
  • Account
  • 473195 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207756 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207756 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118953 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118953 Views
  • 72 replies
  • 12 likes

I can't access to my account and I still have the subscribtion

I can't access to my account and I still have the subscribtion and my money keeps getting taken away for free every months I cant login , Its started when I syn my account with facebook which make my account just dissapeared but the subscription is s...

  • Casual Listener
  • I can't access to my account and I still have the subscribtion and my money keeps getting taken away for free every months I cant login , Its started when I syn my account with facebook which make my...
  • kejt_
  • Community Legend
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

Quero excluir minha conta

Gostaria de excluir minha conta free para utilizar facebook na conta premium, está conta esta vinculado no facebook e gostaria de excluir ela para utilizar facebook na conta premium.

  • Newbie
  • Gostaria de excluir minha conta free para utilizar facebook na conta premium, está conta esta vinculado no facebook e gostaria de excluir ela para utilizar facebook na conta premium.
  • user-removed
  • Not applicable
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Unlimited
  • 555 Views
  • 1 replies
  • 0 likes

All saved songs and playlist disappeared after merging account

I realized that I was using a different account after upgraded to premium with one account; therefore, I merged two accounts to one (Spotify userid and facebook login). Now all my saved songs and play lists are gone. Can someone please help? Thank yo...

  • Newbie
  • I realized that I was using a different account after upgraded to premium with one account; therefore, I merged two accounts to one (Spotify userid and facebook login). Now all my saved songs an...
  • maxsnet
  • Newbie
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Cannot Redeem Spotify Gift Card!

I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code that I had to scratch off on the back of the card a...

  • Newbie
  • I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code ...
  • Runiss77
  • Newbie
  • 20222 Views
  • 11 replies
  • 57 likes
  • Gift Card
  • 20222 Views
  • 11 replies
  • 57 likes

Solved!! Can't login via Facebook

A few minutes ago when I opened the Spotify app on my Android device, I have seen that all my lists were gone and my profile picture was changed. After that I immediately logged in to my account on a browser and logged out from all the devices. Then ...

  • Casual Listener
  • A few minutes ago when I opened the Spotify app on my Android device, I have seen that all my lists were gone and my profile picture was changed. After that I immediately logged in to my account on a...
  • klisedenolenvar
  • Casual Listener
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 407 Views
  • 1 replies
  • 0 likes

Advertisement Making It Impossible For Me To Listen To My Music

I was listening to my music on Spotify Web Player and after the song finished suddenly an ad popped up and wouldn't go away I have an ad blocker, so normally I don't have to deal with ads. It played for 30 seconds, and instead of going on to the next...

  • Casual Listener
  • I was listening to my music on Spotify Web Player and after the song finished suddenly an ad popped up and wouldn't go away I have an ad blocker, so normally I don't have to deal with ads. It played ...
  • ankespieksma
  • Music Fan
  • 396 Views
  • 3 replies
  • 1 likes
  • 396 Views
  • 3 replies
  • 1 likes

Family Account Stopped today!!

all my Family members we're Kicked Out of The Premium Family Abo today. Reason: not Same adress...but unfortunately in my Account (im the Main User)there is No Postal Code saved. Also No adress saved in Facebook. And i paid one year in advance so Not...

  • Casual Listener
  • all my Family members we're Kicked Out of The Premium Family Abo today. Reason: not Same adress...but unfortunately in my Account (im the Main User)there is No Postal Code saved. Also No adress saved...
  • Maxim
  • Spotify Star
  • 468 Views
  • 5 replies
  • 0 likes
  • 468 Views
  • 5 replies
  • 0 likes

Moved to a new country, update country and payment

I´ve moved to a new country and I want to get Premium, but I want to pay with my credit card from my old country (i cannot get a credit card from the new country yet!). Is that possible?

  • Newbie
  • I´ve moved to a new country and I want to get Premium, but I want to pay with my credit card from my old country (i cannot get a credit card from the new country yet!). Is that possible?
  • vanessaguar
  • Newbie
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
  • 210 Views
  • 1 replies
  • 0 likes

Deleted my email, cant login into my account

I had deleted my gmail jurks123@gmail.com, but my spotify still worked, so i accedentally logged out of it, and cant access it anymore. The problem is i had a premium subscription on there and i really wouldn't want to start saving all of the songs a...

  • Newbie
  • I had deleted my gmail jurks123@gmail.com, but my spotify still worked, so i accedentally logged out of it, and cant access it anymore. The problem is i had a premium subscription on there and i real...
  • IguanaSetup
  • Community Legend
  • 920 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 920 Views
  • 1 replies
  • 0 likes

Solved!! Unable to merge regular account and facebook account

I've just folowed this:https://community.spotify.com/t5/Accounts/Two-Spotify-Accounts-Can-you-merge-them/td-p/326992 I've got this error (many times):Sorry there has been a temporary error, please try again later. Details:Facebook account: spotify:us...

  • Casual Listener
  • I've just folowed this: https://community.spotify.com/t5/Accounts/Two-Spotify-Accounts-Can-you-merge-them/td-p/326992   I've got this error (many times): Sorry there has been a temporary err...
  • IguanaSetup
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Connection issues

When i open spotify it used to keep me logged in. For some reason it changed.Since then it wont let me log in.Ive tried connecting via facebook, and via user log in.Both come up with a screen saying im offline. Please connect online with spotify to c...

  • Newbie
  • When i open spotify it used to keep me logged in. For some reason it changed. Since then it wont let me log in. Ive tried connecting via facebook, and via user log in. Both come up with a screen s...
  • smatlock602017
  • Newbie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Can't suscribe for premium with PayPal

Hello everyone, I tried to subscribe for the 30Day trial so check out this services. However I got to see this page: https://www.spotify.com/de/get-spotify/go/freetrial30/ And when I select PayPal and click "Continue" I only get a blank page in Chrom...

  • Casual Listener
  • Hello everyone, I tried to subscribe for the 30Day trial so check out this services. However I got to see this page: https://www.spotify.com/de/get-spotify/go/freetrial30/   And when I...
  • Schelle1993
  • Newbie
  • 7002 Views
  • 7 replies
  • 0 likes
  • 7002 Views
  • 7 replies
  • 0 likes

Wrong location won't let me log in

I recently travelled from hong kong to europe and my free spotify stopped letting me log in after 14 days as expected. I am now back in Asia but I have moved to the Philippines. My problem is that spotify won't let me log in because the location is n...

  • Newbie
  • I recently travelled from hong kong to europe and my free spotify stopped letting me log in after 14 days as expected. I am now back in Asia but I have moved to the Philippines. My problem is that sp...
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Can't link Playstation Network Account and Spotify account

Hey guys, So, as the title says, and I'm sure there are many users who have had the same problem, I can't seem to link my PSN and Spotify accounts. It says my Spotify account is already linked to another PSN account, but I checked with all the friend...

  • Visitor
  • Hey guys,   So, as the title says, and I'm sure there are many users who have had the same problem, I can't seem to link my PSN and Spotify accounts. It says my Spotify account is already link...
  • foxontherock
  • Casual Listener
  • 10406 Views
  • 1 replies
  • 2 likes
  • 10406 Views
  • 1 replies
  • 2 likes

Other device keeps taking control of my account.

When I play music, another unknown device keeps taking control of my music. It appears to be a bot because it plays the same song every time. I have logged all devices out of Spotify, changed my Spotify password and changed my Facebook password, yet ...

  • Newbie
  • When I play music, another unknown device keeps taking control of my music. It appears to be a bot because it plays the same song every time. I have logged all devices out of Spotify, changed my Spot...
  • ankespieksma
  • Music Fan
  • 479 Views
  • 1 replies
  • 1 likes
  • 479 Views
  • 1 replies
  • 1 likes

Kan inte logga in

Kan inte logga in. Stor att ja ar offline for tillfallet. Sen star de go online for att starta Spotify.

  • Newbie
  • Kan inte logga in. Stor att ja ar offline for tillfallet. Sen star de go online for att starta Spotify.
  • sebban89
  • Regular
  • 703 Views
  • 5 replies
  • 0 likes
  • 703 Views
  • 5 replies
  • 0 likes

Spotify premium don't work

My Spotify premium don't work, i have payed the last charge and have payed for around 1 year back - What to do?

  • Newbie
  • My Spotify premium don't work, i have payed the last charge and have payed for around 1 year back - What to do?
  • Luke
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Premium
  • 333 Views
  • 1 replies
  • 0 likes

Spotify thinks im in the wrong country!

When i go to play music on the spotify app it tells me my country doesnt match the one in my profile, i go to my profile, it says US, im in the US so idk what it wants

  • Newbie
  • When i go to play music on the spotify app it tells me my country doesnt match the one in my profile, i go to my profile, it says US, im in the US so idk what it wants
  • cnysveen
  • Newbie
  • 300 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 300 Views
  • 2 replies
  • 0 likes

Suisse : Playlists et contenu propose aux onglets accueil et parcourir en allemand

Bonjour, J'habite a Geneve en Suisse. Je parle francais. Neanmoins lorsque Spotify me propose un contenu (podcast, livres audio, playlists) dans les onglets accueil et parcourir, ces derniers sont en allemand. Je ne comprends pas comment faire pour c...

  • Newbie
  • Bonjour,  J'habite a Geneve en Suisse. Je parle francais. Neanmoins lorsque Spotify me propose un contenu (podcast, livres audio, playlists) dans les onglets accueil et parcourir, ces derniers ...
  • ertusio
  • Newbie
  • 691 Views
  • 1 replies
  • 11 likes
  • 691 Views
  • 1 replies
  • 11 likes

Solved!! Paying for someone else's account: possibility?

Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it a possibility to be billed for her account?

  • Casual Listener
  • Hey there,   My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it...
  • mgittler
  • Casual Listener
  • 6911 Views
  • 4 replies
  • 0 likes
  • Account
    Unlimited
  • 6911 Views
  • 4 replies
  • 0 likes