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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115088 Views

27 replies

4 likes

  • 115088 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231434 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231434 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590850 Views

79 replies

3 likes

  • 590850 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485432 Views

580 replies

42 likes

Account
Free
  • 485432 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Offline button disappeared

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has disappeared. This means I can't use Spotify when I'm on...

Regular

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has ...

Fozzybear

Casual Listener

18626 Views

15 replies

1 likes

  • 18626 Views
  • 15 replies
  • 1 likes

Superuser Contribution Spotify being killed in background

PlanPremiumCountryPortugalDeviceHonor magic 8 proOperating Systemmagic os 10 My Question or IssueWhen I'm listening to Spotify in the background, it closes the app or stops playing music.

Casual Listener

Plan Premium Country Portugal Device Honor magic 8 pro Operating System magic os 10   My Question or Issue When I'm listening to Spotify in the background, it closes the app or stops p...

Maria

Moderator

32 Views

3 replies

0 likes

  • 32 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black screen when opening the app with no internet connection/Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

javateciava

Regular

1074 Views

15 replies

2 likes

  • 1074 Views
  • 15 replies
  • 2 likes

Superuser Contribution Spotify will turn itself off when second tabbed or when i turn off my screen

PlanPremiumCountryBrazilDeviceXiaomi 14cOperating SystemHyperOs 2 My Question or IssueFor the past week i've been experiencing problems to listen to music. When second tabbing the app or simply turning off my screen to save battery, Spotify will turn...

Newbie

Plan Premium Country Brazil Device Xiaomi 14c Operating System HyperOs 2   My Question or Issue For the past week i've been experiencing problems to listen to music. When second tabbin...

Maria

Moderator

28 Views

1 replies

0 likes

  • 28 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

Newbie

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...

sHILD

Casual Listener

10029 Views

13 replies

33 likes

  • 10029 Views
  • 13 replies
  • 33 likes

Superuser Contribution Music player goes down

My Question or IssueHi, i use Spotify outside but when i try to swipe left ir right to change songs while my phone is in my pocket the menu just goes down, is there any way to have ir locked? Its way too sensitive unlike yt music What i try to do:100...

Newbie

My Question or Issue Hi, i use Spotify outside but when i try to swipe left ir right to change songs while my phone is in my pocket the menu just goes down, is there any way to have ir locked? Its w...

gillman331

Newbie

67 Views

2 replies

0 likes

  • 67 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recents no longer updating correctly.

PlanPremiumCountryUSDeviceMotorola phones, Chromebook Operating SystemAndroid 11, Android 16, and Chrome OS My Question or IssueRecents stopped compiling data correctly earlier today. No new songs appeared for multiple hours, and there are still many...

Gig Goer

Plan Premium Country US Device Motorola phones, Chromebook  Operating System Android 11, Android 16, and Chrome OS   My Question or Issue Recents stopped compiling data correctly ...

Iva

Moderator

112 Views

5 replies

0 likes

  • 112 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sound Capsule isn't available/visible.

Plan:Individual (Legacy) Country:India Device:Nothing Phone 3A Operating System:Android 16 My Question or Issue:The Sound Capsule isn't available/visible for me. I am not sure if its replaced completely with Listening stats. I already reinstalled the...

Newbie

Plan: Individual (Legacy)   Country: India   Device: Nothing Phone 3A   Operating System: Android 16   My Question or Issue: The Sound Capsule isn't available/visible...

Maria

Moderator

28 Views

1 replies

0 likes

Sound capsule
  • 28 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

Biddily

Visitor

115088 Views

27 replies

4 likes

  • 115088 Views
  • 27 replies
  • 4 likes

Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

musicinmybrain1

Newbie

3902 Views

15 replies

0 likes

  • 3902 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

Alparker1000

Casual Listener

58426 Views

9 replies

2 likes

sort playlist
  • 58426 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlist link direct into app does not work anymore! (Just one day)

PlanFree/PremiumCountryGermany, but I think the problem is globally. DeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI just recognized that playlist links direct into the Spotify app do not work anymore.They just lead to ...

Regular

Plan Free/Premium Country Germany, but I think the problem is globally.   Device Samsung Galaxy S23 Ultra Operating System Android 14   My Question or Issue I just recognized tha...

issuesandproblems

Visitor

6021 Views

10 replies

1 likes

  • 6021 Views
  • 10 replies
  • 1 likes

Superuser Contribution App is extremely slow

PlanPremiumCountry-DeviceNothing Phone 1Operating SystemAndroid 15 My Question or IssueSince a couple of months, my spotify android app is extremely slow to a point where it becomes unusable. Searching for songs, opening my library, skipping a song o...

Casual Listener

  Plan Premium Country - Device Nothing Phone 1 Operating System Android 15   My Question or Issue Since a couple of months, my spotify android app is extremely slow to a point w...

Yordan

Moderator

7760 Views

11 replies

4 likes

  • 7760 Views
  • 11 replies
  • 4 likes

Superuser Contribution Track Queue Not Transferring From Desktop Browser To Android App

PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueSo this has been going on since yesterday and I don't know whether this is a bug with the mobile app or a new update to it, but either way, this i...

Regular

Plan Free/Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Android   My Question or Issue So this has been going on since yesterday and I don't know whether thi...

Tabreez

Regular

46 Views

2 replies

0 likes

  • 46 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

Sickofitall

Visitor

17997 Views

12 replies

1 likes

  • 17997 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

lornaelston

Visitor

13124 Views

45 replies

4 likes

  • 13124 Views
  • 45 replies
  • 4 likes

Superuser Contribution Queue history not saved when changing devices

Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...

Regular

Plan:  Premium Country Netherlands  Device OnePlus 7T Operating System Android 11   My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...

Lucas_Tolle

Newbie

3972 Views

14 replies

4 likes

Queue lost
  • 3972 Views
  • 14 replies
  • 4 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

MonkeyBrains99

Visitor

2514 Views

17 replies

2 likes

Acura
android auto
auto
  • 2514 Views
  • 17 replies
  • 2 likes

Superuser Contribution Artwork cover not showing via bluetooth

PlanPremiumCountryGreeceDeviceSamsung Galaxy S26 UltraOperating SystemOne UI 8.5 - Android 16CarHyundai Tucson (2021) My Question or IssueHi! My issue started 2 days before. When it's connected via Bluetooth to my car , the infotainment system no lon...

Regular

Plan Premium Country Greece Device Samsung Galaxy S26 Ultra Operating System One UI 8.5 - Android 16 Car Hyundai Tucson (2021)   My Question or Issue Hi! My issue started 2 days befo...

marcinprzyt

Regular

3120 Views

43 replies

6 likes

  • 3120 Views
  • 43 replies
  • 6 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

Phad-SkyLoe-0926

Composer

6018 Views

11 replies

0 likes

  • 6018 Views
  • 11 replies
  • 0 likes