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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119126 Views

27 replies

4 likes

  • 119126 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240294 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240294 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601368 Views

79 replies

3 likes

  • 601368 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493604 Views

581 replies

42 likes

Account
Free
  • 493604 Views
  • 581 replies
  • 42 likes

change in radio function

Have anyone noticed the changes in the radio function? In the old days, if i made a radio channel, Spotify would find random music which was similar to my choice of radio. But now Spotify is making a static playlist, which runs out of tracks in the e...

Newbie

Have anyone noticed the changes in the radio function?   In the old days, if i made a radio channel, Spotify would find random music which was similar to my choice of radio. But now Spoti...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
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APP not working

my spotify app on my Samsung galaxy won't work. Just keeps bringing me back to my phone homepage. Anyone else having this issue ?I've uninstalled the app and reinstalled already.

Casual Listener

my spotify app on my Samsung galaxy won't work. Just keeps bringing me back to my phone homepage. Anyone else having this issue ? I've uninstalled the app and reinstalled already.

Bittencourt

Spotify Star

880 Views

5 replies

0 likes

  • 880 Views
  • 5 replies
  • 0 likes

Noise spikes with equaliser turned on (Android 6)

Hey guys,I've had a problem in the last 4 weeks ever since I started taking part in the Android 6 concept programme for the Sony Xperia Z3 line.If I leave the equaliser turned on, horribly loud noise spikes destroy my listening experience. This happe...

Regular

Hey guys, I've had a problem in the last 4 weeks ever since I started taking part in the Android 6 concept programme for the Sony Xperia Z3 line. If I leave the equaliser turned on, horribly loud...

user-removed

Not applicable

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Volume oscilando no galaxy s6.

Bom dia, Estou com um sério problema no meu spotify e já não sei mais o que fazer... já formatei o celular, já limpei cache, já reinstalei o aplicativo, já fiz de tudo e nada funcionou ! Desde que eu tive a brilhante ideia de mecher no equalizador do...

Newbie

Bom dia,   Estou com um sério problema no meu spotify e já não sei mais o que fazer... já formatei o celular, já limpei cache, já reinstalei o aplicativo, já fiz de tudo e nada funcionou ! Des...

user-removed

Not applicable

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Scratch sound when you play songs on nexus 5

HiI am premuim user when I paly song on my nexus 5 i hear scratch sound. I know its the problem of spotify, i dont have any problem with other apps.plz help me

Newbie

Hi I am premuim user when I paly song on my nexus 5 i hear scratch sound. I know its the problem of spotify, i dont have any problem with other apps.plz help me 

322 Views

0 replies

0 likes

  • 322 Views
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Spotify on Android kills wi-fi across all devices

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network. For example, as soon as I do a search on Spotify on my phone...

Newbie

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network.   ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Play queue unresponsive

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song i want to play. Just nothing happens.Sometimes rand...

Gig Goer

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song ...

Nico

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!! I cant log into the app on my phone, help!

Hi Everyone, I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! Things ive already tried:Resetting the phoneDeleting and reinstal...

Casual Listener

Hi Everyone,   I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! &nbs...

bobbym

Newbie

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Chromecast

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example: 1) I choose a song from a playlist.2) I press "Play".3) "Pause" icon is shown, but it immedia...

Newbie

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example:   1) I choose a song from a pl...

mauricegl

Casual Listener

689 Views

1 replies

1 likes

  • 689 Views
  • 1 replies
  • 1 likes

Pauses while reproducing

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if it's a problem with my device or with the app, ple...

Newbie

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if...

Nico

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

EQ is delayed on Nexus 6P

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify. I listen to Spotify everytime I'm out of the house and I really like using t...

Newbie

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify.   I listen to Spot...

642 Views

0 replies

1 likes

  • 642 Views
  • 0 replies
  • 1 likes

Chromecast - Skip Songs

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries.Any ideas?

Newbie

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no wor...

561 Views

0 replies

0 likes

  • 561 Views
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Spotify Running on Phone, controlled by external tablet.

Hello Spotify Users and Staff! Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little different. My plan was to connect my phone to the car speaker system but...

Newbie

Hello Spotify Users and Staff!    Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little differ...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Sign in

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my username

Newbie

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my userna...

269 Views

0 replies

0 likes

  • 269 Views
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Very İmportant

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

Casual Listener

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

yusufiktu006

Casual Listener

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1340 Views

4 replies

0 likes

Always downloading songs
  • 1340 Views
  • 4 replies
  • 0 likes

Spotify and Android 6

Hi we're running CM13 on a Samsung Galxy s4mini.The complete troubleshooting Guide regarding se SD-card.Doesn't work Spotify always uses internal memory even, when this is completely filled with stuff. Great Bullhsit guys. Has anybody an Idea what is...

Newbie

Hi we're running CM13 on a Samsung Galxy s4mini. The complete troubleshooting Guide regarding se SD-card. Doesn't work Spotify always uses internal memory even, when this is completely filled with ...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Lost premium upgrade

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

Newbie

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
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Solved!! Music videos

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Newbie

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Bittencourt

Spotify Star

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

Newbie

Ciao everybody,   i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1).   I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes