Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850298 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850298 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
  • 0 likes
  • 16792 Views
  • 3 replies
  • 0 likes

All my saved music suddenly desapeared from my account

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

  • Newbie
  • All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Google Play Gift Card

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

  • Newbie
  • I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!
  • 513 Views
  • 0 replies
  • 0 likes
  • 513 Views
  • 0 replies
  • 0 likes

Not downloading playlists

When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my memory on my phone is empty. I put majority of my othe...

  • Music Fan
  • When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my mem...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Re: Local files not playing in offline playlists

Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.

  • Music Fan
  • Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.
  • ChriSound
  • Music Fan
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Android client crashes with lock screen - both 4.4 and 5.x

I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client: On both Androids (4.4 and 5.x) the client most of the time is not reacting to the lock screen widget and in some cases crashing to ...

  • Casual Listener
  • I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client:   On both Androids (4.4 and 5.x) the client most of the time is not react...
  • 1129810879
  • Casual Listener
  • 753 Views
  • 3 replies
  • 1 likes
  • IceCreamSandwich
    lock screen
    Lollipop
  • 753 Views
  • 3 replies
  • 1 likes

Refresh/Reload screen

Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying.I've tried reinstalling the app and even resetting the phone but the problem persists.Has anyone experienced this? How did you fix it?

  • Casual Listener
  • Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying. I've tried reinstalling the app and even resetting the phone but the problem persists. H...
  • Nezcream
  • Casual Listener
  • 445 Views
  • 1 replies
  • 0 likes
  • Android
    refresh
    reload
    screen
  • 445 Views
  • 1 replies
  • 0 likes

[Android] - Spotify stops playing when screen locks (Lollipop 5.1)

My rig is:Samsung Galaxy Note IIRooted with: Cyanogenmod 12.1 I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for quite awhile. I'm not running any task killer app either, the only...

  • Newbie
  • My rig is: Samsung Galaxy Note II Rooted with: Cyanogenmod 12.1   I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for qu...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Huawei Ascend P7: Menu button not working

Hey everyone, today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus). I immediately noticed an issue: the menu-button in the top le...

  • Newbie
  • Hey everyone,   today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus)....
  • rowolv
  • Newbie
  • 1051 Views
  • 2 replies
  • 0 likes
  • 1051 Views
  • 2 replies
  • 0 likes

lenght of title at playlist

How can I show up the title lenght inside a playlist?

  • Casual Listener
  • How can I show up the title lenght inside a playlist?
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Cannot play some songs on mobile

So I have synced many of my local files onto my mobile device. However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device. For example, there is only one Aaliyah album on Spotify which is Age Ain't Not...

  • Newbie
  • So I have synced many of my local files onto my mobile device.  However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device.   For example,...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.4.0) {Updated 27/03/15}

What's new in this version (2.4.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: Check out the new daily charts. New: Discover has gone horizontal.

ReleaseNotesAnd.jpg
  • Community Legend
  •   What's new in this version (2.4.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: ...
  • peanutc03
  • Casual Listener
  • 1801 Views
  • 3 replies
  • 1 likes
  • Android
    Release Notes
  • 1801 Views
  • 3 replies
  • 1 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

  • Casual Listener
  • Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

  • Casual Listener
  • Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...
  • 372 Views
  • 0 replies
  • 0 likes
  • connect android airplay speakers
  • 372 Views
  • 0 replies
  • 0 likes

Radio error

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when: - Trying to start a station based on a playlist - Disliking a song (li...

  • Newbie
  • A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when:   - Trying...
  • HatfieldScarlet
  • Gig Goer
  • 1935 Views
  • 7 replies
  • 3 likes
  • 1935 Views
  • 7 replies
  • 3 likes

won't let me pay with card

I enter all my info that it ask for card number date code but always says payment faild any ideas it on an android

  • Newbie
  • I enter all my info that it ask for card number date code but always says payment faild any ideas it on an android
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Sony NW-ZX2 Volume issue

Hey, Guys. I am currently using Spotify on my Sony NW-ZX2. And a wired volume issue keeps buging me. The Spotify's volume is much lower then any other players. No matter what I done (toggle volume limit setting, adjust stock eq setting, adjust Spotif...

  • Newbie
  • Hey, Guys. I am currently using Spotify on my Sony NW-ZX2. And a wired volume issue keeps buging me. The Spotify's volume is much lower then any other players. No matter what I done (toggle volume li...
  • 646 Views
  • 0 replies
  • 0 likes
  • 646 Views
  • 0 replies
  • 0 likes

Combine playlists Droid

What's the most efficient way to combine playlists using my android app? This has to be the most obvious feature someone would want when hosting a gathering with people with different music interests.

  • Music Fan
  • What's the most efficient way to combine playlists using my android app? This has to be the most obvious feature someone would want when hosting a gathering with people with different music interests.
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Tracks randomly stop mid-way.

Spotify randomly stops tracks mid-way or won't start the next track, or plays it without sound. It's very frustrating since I run a lot. This happens over wi-fi and cellular networkSpotify version: premium with the latest update 2.6.0.813Phone: Samsu...

  • Newbie
  • Spotify randomly stops tracks mid-way or won't start the next track, or plays it without sound. It's very frustrating since I run a lot. This happens over wi-fi and cellular network Spotify version:...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Spotify offline, flickering between screens, not loading on Android Samsung Galaxy S5

Spotify used to work on my Samsung Galaxy S5 but stopped about a month ago. It loads for a brief second then pops to the "Log In" screen. Without pressing anything, the app flicks between the login screen and the Playlist screen back and forth, howev...

  • Regular
  • Spotify used to work on my Samsung Galaxy S5 but stopped about a month ago. It loads for a brief second then pops to the "Log In" screen. Without pressing anything, the app flicks between the login s...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Data usage when saving to existing playlist but only download on WiFi

I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage.At times I do go looking for new music and mostly save these new tracks to existing playlists that I have already downloaded. When doing this it appears that Spo...

  • Casual Listener
  • I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage. At times I do go looking for new music and mostly save these new tracks to existing playlists that I have ...
  • Pmccowatt
  • Casual Listener
  • 873 Views
  • 2 replies
  • 0 likes
  • data usage
  • 873 Views
  • 2 replies
  • 0 likes