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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211449 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211449 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562247 Views

78 replies

3 likes

  • 562247 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463841 Views

575 replies

39 likes

Account
Free
  • 463841 Views
  • 575 replies
  • 39 likes

all downloaded playlist disappeared

nothing to see here message when selected down loaded listswhere did they all go? thanksDan

Visitor

nothing to see here message 😕 when selected down loaded lists where did they all go? 😞 thanks Dan

JackHay

Music Fan

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Spotify Causing my phone to be unresponsive.

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont turn on with any buttons, happening on both my phones, I have...

Regular

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium.   Occasionally my phone will go unresponsive, screen wont t...

JackHay

Music Fan

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Voice input bug

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention:When using the search function, I decided to use voice for the song I wanted. When I selected the song, it kept stopping, l...

Newbie

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention: When using the search function, I decided to use voice for the song ...

513 Views

0 replies

0 likes

Voice recognition bug
  • 513 Views
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No puedo entrar a spotify

Estoy ligado a facebookComo borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

Newbie

Estoy ligado a facebook Como borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

480 Views

0 replies

0 likes

Facebook
  • 480 Views
  • 0 replies
  • 0 likes

spotify app installation on Wiko Lenny

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premium family three days ago.Thank you for hints!

Newbie

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premiu...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Cancelar mi suscripcion

Como cancelo mi suscripcion

Casual Listener

Como cancelo mi suscripcion

user-removed

Not applicable

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Running on Sony Z5 Compact

Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on Sony Z5 series? Have read that the function doesn't support ...

Regular

Hi,   I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on ...

peddro123

Regular

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Bluetooth speaker disconnecting after one song

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

Casual Listener

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

383 Views

0 replies

1 likes

  • 383 Views
  • 0 replies
  • 1 likes

Android Update Problems

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and ...

Regular

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my  music and listen to music but when ever I move around the folders, the app glitches out and it s...

Sommerac

Newbie

1526 Views

8 replies

2 likes

  • 1526 Views
  • 8 replies
  • 2 likes

Voice recognition not working on Androidauto

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play if I manually play them. Any fixes?

Newbie

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play ...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

Solved!! Payment.

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my money back and B. How to get premium.Thank you

Newbie

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my mon...

Yolondaburt1

Newbie

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Making Albums offline

Quick question. When you make an album offline (or 'download' it for offline use), how much mobile data does this use?

Regular

Quick question.  When you make an album offline (or 'download' it for offline use), how much mobile data does this use?

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Up Next queue deletes songs after editing

I tried moving a song and it got a weird graphical error where the two songs merged and then the app froze up and restarted I think. Afterwards I was able to move a song on the list but when I did that it deleted all the songs in my queue that were l...

Casual Listener

I tried moving a song and it got a weird graphical error where the two songs merged and then the app froze up and restarted I think. Afterwards I was able to move a song on the list but when I did th...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Songs repeating

Hi,I'm currently streaming the EDM radio and find its playing the same 20 - 30 songs all the time regardless of if I downvote or like them. Does anyone know if theres a solution for this ? Also when does the EDM playlists get new songs ?

Newbie

Hi, I'm currently streaming the EDM radio and find its playing the same 20 - 30 songs all the time regardless of if I downvote or like them.  Does anyone know if theres a solution for this...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Spotify doesn't download local files (although it says it does and it used to work that way)

Hello! A couple of days ago my playlists emptied on my phone, so I reinstalled the Spotify app. Then, as usual, I would open a playlist and click "Download", only to see the message that non-premium users can only download local files onto the phone....

Newbie

Hello!   A couple of days ago my playlists emptied on my phone, so I reinstalled the Spotify app. Then, as usual, I would open a playlist and click "Download", only to see the message that...

YOLOLandmine420

Newbie

6983 Views

12 replies

1 likes

  • 6983 Views
  • 12 replies
  • 1 likes

Contraté premium, pero Spotify no se cobra.

Me quedo con saldo retenido, ¿alguien sabe a donde puedo llamar para que se cobren y me den servicio premium?

Newbie

Me quedo con saldo retenido, ¿alguien sabe a donde puedo llamar para que se cobren y me den servicio premium?

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Contraté premium y sigo siendo.free

contrate la cuenta premium y sigo siendo free. ya reinicie la aplicación borre las caches . lo desinstale y lo volvi a instalar y nada sigo igual lo peor es que en mi resumen llega el descuento me gustaria poder disfrutar lo que compre

Casual Listener

contrate la cuenta premium y sigo siendo free. ya reinicie la aplicación borre las caches . lo desinstale y lo volvi a instalar y nada sigo igual lo peor es que en mi resumen llega el descuento me gu...

Lorenalvarez

Casual Listener

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Equalizer Fuction Issues

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...

Casual Listener

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the fi...

DanielRubio

Casual Listener

788 Views

2 replies

0 likes

Equalizer
  • 788 Views
  • 2 replies
  • 0 likes

Spotify Randomly Skips Songs and Jumps on Android

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (forward or back), then it will just skip to the next t...

Newbie

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (f...

striplay

Newbie

3442 Views

8 replies

3 likes

  • 3442 Views
  • 8 replies
  • 3 likes

chromecast audio - cannot add tracks to list

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still play them as the list was before. I want to add track...

Casual Listener

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still pl...

442 Views

0 replies

0 likes

chromecast audio
  • 442 Views
  • 0 replies
  • 0 likes