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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111577 Views

26 replies

3 likes

  • 111577 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224531 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224531 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581885 Views

79 replies

3 likes

  • 581885 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478925 Views

577 replies

40 likes

Account
Free
  • 478925 Views
  • 577 replies
  • 40 likes

Spotify is only messing around.

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android. It's a shame that Spotify is ignoring all the users complaining about a lagging Android app...

Visitor

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android.   It's a shame that Spotify is ig...

woodandrew90

Roadie

705 Views

1 replies

0 likes

laggy
Subscription
  • 705 Views
  • 1 replies
  • 0 likes

Equalizer Fuction Issues

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...

Casual Listener

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the fi...

418 Views

0 replies

0 likes

Equalizer issues
  • 418 Views
  • 0 replies
  • 0 likes

Just start a playlist with a specific song!?

Hey! I just want to choose a song from a playlist (WITH FILTER!!) when i begin my trip. Then the playlist should continue as usual so the queue should be filled with all songs from the playlist and not just the songs in the filter. How do I do it? So...

Regular

Hey!   I just want to choose a song from a playlist (WITH FILTER!!) when i begin my trip. Then the playlist should continue as usual so the queue should be filled with all songs from the playl...

Adam_B

Spotify

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Musica playback

I can not play the music ... both offline and online, and I have a premium account.

Visitor

I can not play the music ... both offline and online, and I have a premium account.

user-removed

Not applicable

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for Android crashes when I choose ""Search".

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is a problem now? What can I do to remedy the situati...

Regular

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is...

realphae

Newbie

17597 Views

2 replies

0 likes

  • 17597 Views
  • 2 replies
  • 0 likes

Can I not use the songs I downloaded for my alarm clock?

I sleep too deep for the beeps, so I literally spent 3 days finding a clock for my Android where I had the option of using MP-3s and finding an app where I could download a few MP-3s of my favorite songs. I downloaded about 8 songs to my Samsung Gala...

Newbie

I sleep too deep for the beeps, so I literally spent 3 days finding a clock for my Android where I had the option of using MP-3s and finding an app where I could download a few MP-3s of my favorite s...

564 Views

0 replies

0 likes

MP3s for use with my alarm
  • 564 Views
  • 0 replies
  • 0 likes

Offline Musik ncihtmehr verfügbar

Hallo, Wenn ich bei meinem 4.4 Android-gerät in Spotify einige Playlists runterladen (offline verfügbar) mache, sind diese nach einigen Stunden nichtmehr offline verfügbar und ich MUSS sie JEDES MAL neu herrunterladen. Kann mir jemand sagen, wie das ...

Visitor

Hallo,   Wenn ich bei meinem 4.4 Android-gerät in Spotify einige Playlists runterladen (offline verfügbar) mache, sind diese nach einigen Stunden nichtmehr offline verfügbar und ich MUSS sie...

Matze

Roadie

1128 Views

5 replies

0 likes

  • 1128 Views
  • 5 replies
  • 0 likes

Spotify free won't play any music, including shuffleplay

When I click the shuffle play button I get no response. No music is played.I have cleared the cache, uninstalled, restarted my phone and then reinstalled.I made sure the streaming wasn't on high quality.Any other suggestions? I'm only Android 4.4, Sp...

Regular

When I click the shuffle play button I get no response. No music is played. I have cleared the cache, uninstalled, restarted my phone and then reinstalled. I made sure the streaming wasn't on h...

Adam_B

Spotify

3632 Views

15 replies

0 likes

  • 3632 Views
  • 15 replies
  • 0 likes

Random pauses during playback despite reinstalling

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app and click play, and the track will restart from the b...

Newbie

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app an...

515 Views

0 replies

0 likes

random stop
  • 515 Views
  • 0 replies
  • 0 likes

Spotify Android syncing between two phones

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spotify music. Recently, an update came out for the Ub...

Newbie

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spo...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Changing the order in which the songs are listed resets there offline availability...

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped from my device... Oh but my memory is all atill bei...

Newbie

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

None of the songs will play

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

Newbie

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Problema spotify family

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

Newbie

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

How Do I Reset My Account?

How do I reset my entire account

Regular

How do I reset my entire account

Inbetween96

Newbie

2499 Views

11 replies

0 likes

Account
  • 2499 Views
  • 11 replies
  • 0 likes

Solved!! spotify crashes on android after update

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

Newbie

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

roomar

Newbie

955 Views

3 replies

0 likes

  • 955 Views
  • 3 replies
  • 0 likes

Free Premium Upgrade

HiI recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my facebook profile, it did not work.I have trying for a w...

Casual Listener

Hi I recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my fa...

ChelseaLorraine

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Currently travelling, Spotify deleted all offline tracks

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to connect to the internet to login and then began re-...

Newbie

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to ...

woodandrew90

Roadie

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Songs always stop

Hi, I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops. What can I do? or is there some error in the songs? Frank.

Newbie

Hi,   I dont know why, but every time i play a song this one stops suddenly. It´s like it doesn´t want to play it. I start a song and suddenly in minute 1 for example stops.   What ...

tomhanks121

Newbie

1152 Views

3 replies

1 likes

  • 1152 Views
  • 3 replies
  • 1 likes

facebook disconnect

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

Visitor

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

kbrooksc

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Syncing offline music to external SD Card

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

Visitor

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

woodandrew90

Roadie

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes