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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115691 Views

27 replies

4 likes

  • 115691 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232689 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232689 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592509 Views

79 replies

3 likes

  • 592509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486399 Views

580 replies

42 likes

Account
Free
  • 486399 Views
  • 580 replies
  • 42 likes

Spotify on Android kills wi-fi across all devices

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network. For example, as soon as I do a search on Spotify on my phone...

Newbie

Encountered a strange problem, today. Whenever I try to use Spotify on my phone (OnePlus X, latest version of the app), my Wi-Fi connection is killed across all other devices on my network.   ...

383 Views

0 replies

0 likes

  • 383 Views
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Play queue unresponsive

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song i want to play. Just nothing happens.Sometimes rand...

Gig Goer

Hey. Having a problem on spotify for android since last update. When i start playing something then open play queue, it quite often won't let me change songs either when i click next or tap the song ...

Nico

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! I cant log into the app on my phone, help!

Hi Everyone, I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! Things ive already tried:Resetting the phoneDeleting and reinstal...

Casual Listener

Hi Everyone,   I have logged into my spotify account online to confirm my password but the app on my android (Galaxy S6) keeps saying either my userame or password are wrong, they arent! &nbs...

bobbym

Newbie

1224 Views

2 replies

0 likes

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  • 2 replies
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Chromecast

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example: 1) I choose a song from a playlist.2) I press "Play".3) "Pause" icon is shown, but it immedia...

Newbie

Hi everyone!. I've recently bought a Chromecast. It happens that when I start streaming, in random oportunities, spotify won't play some songs. For example:   1) I choose a song from a pl...

mauricegl

Casual Listener

675 Views

1 replies

1 likes

  • 675 Views
  • 1 replies
  • 1 likes

Pauses while reproducing

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if it's a problem with my device or with the app, ple...

Newbie

My device it is a ZTE blade v6, I have a premium account, and I don't know why if I'm using Spotify with my earphones, the Playlist that I'm playing pauses itself with no explanation, I don't know if...

Nico

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

EQ is delayed on Nexus 6P

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify. I listen to Spotify everytime I'm out of the house and I really like using t...

Newbie

I have just purchased a Nexus 6P as an upgrade from my iPhone 5s. I absolutely love the phone but there is one thing I despise about it, and that's the equaliser in Spotify.   I listen to Spot...

628 Views

0 replies

1 likes

  • 628 Views
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  • 1 likes

Chromecast - Skip Songs

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries.Any ideas?

Newbie

Hi all, I can't seem to skip tracks on spotiy when the audio device is a Chromecast without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no wor...

545 Views

0 replies

0 likes

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Spotify Running on Phone, controlled by external tablet.

Hello Spotify Users and Staff! Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little different. My plan was to connect my phone to the car speaker system but...

Newbie

Hello Spotify Users and Staff!    Currently I am a Premium Subscriber to Spotify. I know you can stream remotely from your phone to your desktop but what I wanted to do is a little differ...

331 Views

0 replies

0 likes

  • 331 Views
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Sign in

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my username

Newbie

When I try to sign in it tells me that my username or email is incorrect and they are one in the same, so I try to sign up and tells me that the user name is taken my email address which is my userna...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Very İmportant

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

Casual Listener

Hi , I'm listening to a playlist that was previously deleted (Your morning coffee in spotifyuk ) . Do I have a chance to find again

yusufiktu006

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Downloading music everyday, sometimes 70 or more songs!

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again?It is driving me mad, this is stupid. It has to download almost 80 songs sometimes, other times maybe 18, but always more th...

Music Fan

Dear Spotify, why is it that every time, I start the Spotify app on my phone, it has to download almost all of my songs again? It is driving me mad, this is stupid. It has to download almost 80 so...

Thierrydriessen

Music Fan

1329 Views

4 replies

0 likes

Always downloading songs
  • 1329 Views
  • 4 replies
  • 0 likes

Spotify and Android 6

Hi we're running CM13 on a Samsung Galxy s4mini.The complete troubleshooting Guide regarding se SD-card.Doesn't work Spotify always uses internal memory even, when this is completely filled with stuff. Great Bullhsit guys. Has anybody an Idea what is...

Newbie

Hi we're running CM13 on a Samsung Galxy s4mini. The complete troubleshooting Guide regarding se SD-card. Doesn't work Spotify always uses internal memory even, when this is completely filled with ...

467 Views

0 replies

0 likes

  • 467 Views
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Lost premium upgrade

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

Newbie

I upgraded about 5 months ago. Accidentally uninstalled the app. After re installing the app. My upgrade was gone! How do i recover it?

326 Views

0 replies

0 likes

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Solved!! Music videos

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Newbie

Does anyone think Spotify will implement videos into the app? Would be a sweet update!

Bittencourt

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

Newbie

Ciao everybody,   i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1).   I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...

316 Views

0 replies

0 likes

  • 316 Views
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Spotify App not showing up in Android Auto

I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have seen articles about people using it with the same radio that Ive go...

Newbie

I recently purchased and installed an Android Auto compatible radio in my car.    Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have s...

Phil823

Newbie

2236 Views

4 replies

0 likes

android auto
Galaxy S6
Lollipop
  • 2236 Views
  • 4 replies
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7 day free trial

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, Spotify user

Newbie

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help...      Sincerely, &n...

537 Views

0 replies

0 likes

  • 537 Views
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Ecualización

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva.Gracias!

Newbie

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva. Gracias!

258 Views

0 replies

0 likes

  • 258 Views
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Android App Crashing

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify has stopped" message appears. I have tried turning ...

Casual Listener

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Premier 3 mesi a 0.99

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale.Impossibile registrare causa problemi tecnici.ora che non c'è più la promozione si riesce perfettamente ad ...

Newbie

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale. Impossibile registrare causa problemi tecnici.ora che ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes