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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375690 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Is it possible to play a Spotify playlist with Google Now

I like using google now and would find it very convenient to play a playlist via this method.Is this possible?I use it all the time to play a random song that pops into my head but ultimatly then have to use my hands to go back to my playlists that i...

Music Fan

I like using google now and would find it very convenient to play a playlist via this method. Is this possible? I use it all the time to play a random song that pops into my head but ultimatly...

justusiv

Music Fan

537 Views

1 replies

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Can't Play Song Using "OK Google" on Moto 360 When Phone Screen is Locked

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I try to play a song using the OK Google voice search...

Regular

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I ...

939 Views

0 replies

0 likes

android wear
moto360
Nexus 5
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Wrong spotify upgrade

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscribed to premium and pay I see that it updated the ina...

Newbie

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscrib...

462 Views

0 replies

0 likes

Spotify - SENT PREMIUM PAYMENT TO WRONG ACCOUNT
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Using Spotify through Arcam docking station

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi system. I am controlling the ipod with my Samsung S5...

Newbie

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi s...

418 Views

0 replies

0 likes

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Playlist hit area overlap, cant queue songs

Hello, Not entirely too sure if this is the correct place to post a bug. Bug: Cannot queue song in android on a large playlist. Steps to reproduce:Open a playlist that needs to scrollTry clicking on the three dot hamburger type menu to access add to ...

Casual Listener

Hello,   Not entirely too sure if this is the correct place to post a bug.   Bug:  Cannot queue song in android on a large playlist.   Steps to reproduce: Open a playlist ...

270 Views

0 replies

0 likes

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Solved!! Lost all saved music.

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to recover my playlist but is their anything i can do ...

Newbie

Im not sure what happened but when i went to use my spotify today, all my saved songs/albums/ and Playlist were gone. I never have to log into it, its always logged in but today i did. I was able to ...

1278496345

Newbie

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2 replies

0 likes

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Fcbk accnt-username accnt

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account.Suggestions please.

Visitor

I created an account through facebook, now I want to switch it over to a user account without losing my playlists & premium account. Suggestions please.

user-removed

Not applicable

371 Views

1 replies

0 likes

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Weird Bug

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the screen back, change the song back to the one I sel...

Newbie

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the...

210 Views

0 replies

0 likes

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new songs and artists

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email out to everyone asking what songs to add this mont...

Newbie

I love the song (i dont want to loose your love tonight ) or here more garth Brooks and songs like when doves cry from the movie romeo and julet (Leonardo dicaprio version ) more music. Send an email...

298 Views

0 replies

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Login from a different country

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is not listed in your website. So, what now? No Viber ...

Newbie

I'm from the Philippines, but moved to Qatar for work. I got logged out of Viber, and could no longer log back in because of this thread's subject. I tried changing my location country, but Qatar is ...

304 Views

0 replies

0 likes

Different country
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spotify premium not working!!

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Casual Listener

Why is my spotify not working!!! It opens... black screen... then closes!! Useless

Nico

Community Legend

487 Views

4 replies

0 likes

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sharing music on Facebook from my htc evo

Can I share music to facebook from my HTC EVO ? I have the premium app.....

Newbie

Can I share music to facebook from my HTC EVO ? I have the premium app.....

user-removed

Not applicable

541 Views

2 replies

0 likes

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7 inch Tablet only plays shuffled songs

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play... Has Spotify changed their policy towards 7 inch tablets? C...

Visitor

I have a 7 inch Nexus 7 2013 tablet and whenever I try to play an individual song the song doesn’t play and the shuffle button 'blinks' twice, only when I press shuffle will the music play....

338 Views

0 replies

0 likes

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Andriod - Can't rearrange songs in playlist

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

Newbie

I have an android phone, I've had premium for 2 months now and I still cant figure out how to rearrange songs in a playlist that I've created.. is this available for android? I've tried everything.

user-removed

Not applicable

399 Views

1 replies

0 likes

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Volume inconsistent

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on my desktop or laptops. Very annoying.

Newbie

No matter what Android device I play from, the volume lowers and rises of its own accord. I have 6 different devices and it does the same thing on average 5-6 times per playback. No issues at all on ...

user-removed

Not applicable

495 Views

1 replies

0 likes

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Some songs downloading over network with option turned off.

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving songs(in same album even) I'll get the gray download i...

Newbie

I'm new to spotify and while I'm not on Wi-Fi I'm saving music to download when I can connect. In my options I have the options to download over cell network turned off(gray). When I start saving son...

618 Views

0 replies

0 likes

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Solved!! Playing whole album immediately

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway through my queue that I'd rather listen to a diffe...

Casual Listener

Hi, I recently got premium and decided to install the android app. However, I can't figure out for the life of me how to play a whole album immediately. I can add it to queue, but if I decide partway...

Mister_Sherman

Newbie

2625 Views

5 replies

0 likes

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Another day, another bug: Offline music uninstalled.

Another day with Spotify on Android, another bug to waste my time. This has happened a couple of times in my year of premium : all albums downloaded and saved for offline listening have been switched to 'off' and so I have to manually reset the slide...

Roadie

Another day with Spotify on Android, another bug to waste my time.   This has happened a couple of times in my year of premium :  all albums downloaded and saved for offline listening&nbs...

341 Views

0 replies

0 likes

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Samsung Galaxy S5 Close All Apps

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep playing music even when I close all apps. Now only so...

Regular

Hi guys, I just replaced my galaxy s5 with another one through insurance and I noticed that when I close all apps, spotify stops playing. On my old phone, spotify (and soundcloud) would still keep p...

fredrikhans

Newbie

3027 Views

7 replies

4 likes

  • 3027 Views
  • 7 replies
  • 4 likes