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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396398 Views

546 replies

35 likes

Account
Free
  • 396398 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

  • 8466 Views
  • 0 replies
  • 7 likes

Autoplay/autostart/resume broken - again

It looks like a recent update has broken autoplay again. I am experiencing the issues described in this post https://community.spotify.com/t5/Android/Autostart-autoplay-resume-not-working-anymore/td-p/5258203again.

Music Fan

It looks like a recent update has broken autoplay again. I am experiencing the issues described in this post https://community.spotify.com/t5/Android/Autostart-autoplay-resume-not-working-anymore/td-...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help Sorting in a Playlist

PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...

Casual Listener

Plan Free Country USA Device Motorola Moto E4 Operating System Android Nougat Spotify App Version 8.5.29.828   My Question or Issue I am unable to sort songs in a playlist. Per ...

smacchia

Gig Goer

2574 Views

10 replies

0 likes

  • 2574 Views
  • 10 replies
  • 0 likes

spotify isnt detecting songs that are saved locally(mp3 files) on my sdcard

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something?note:1. my sd card is not corrupt(other music players are able to detect and play songs on sd card)2. i have turned on all required settin...

Casual Listener

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something? note: 1. my sd card is not corrupt(other music players are able to detect and pl...

Jose_M

Spotify Star

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
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Superuser Contribution Visual bug where the downloaded symbol will not show next to liked/downloaded songs

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations. Firstly, the very first song in album will always show the downloaded button if it is liked, but the rest will not.However, if the dow...

Visitor

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations.   Firstly, the very first song in album will always show the downloaded butt...

MihailY

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continuar musica ao abri app

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Newbie

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Vasil

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

PlanFamilyCountryUkraineDevice(Redmi note 10)Operating System(Android 12) My Question or IssueDownloaded music becomes unavailable immediately after the internet goes down. I tried all the recommendations, deleted Spotify and reinstalled. All permiss...

Casual Listener

Plan Family Country Ukraine Device (Redmi note 10) Operating System (Android 12)   My Question or Issue Downloaded music becomes unavailable immediately after the internet goes down. I...

Lyubka

Moderator

836 Views

5 replies

1 likes

  • 836 Views
  • 5 replies
  • 1 likes

Solved!! Unable to see sort or see sorted songs in playlist in android app

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm a premium customer and this is really CRITICAL feat...

Gig Goer

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm ...

Amay

Spotify Star

916 Views

5 replies

0 likes

  • 916 Views
  • 5 replies
  • 0 likes

Superuser Contribution Frequent auto-pausing during playback

Plan: Premium Country: Canada Device: Samsung Galaxy A32 5G Operating System: Android My Question or Issue: Throughout the last couple of weeks I have been experiencing spotify auto-pausing my podcasts during playback. The autopausing seems to happen...

Visitor

      Plan: Premium       Country: Canada       Device: Samsung Galaxy A32 5G       Operating System: Android    ...

Alex

Spotify Legend

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Liking songs sync issue with mobile app

PlanPremiumDeviceGalaxy S22Operating SystemAndroid 13 My Question or IssueWhen I'm listening to something on the phone app and I like the song on the web player (which I'm using as a controller sort of), the song doesn't like on the mobile app. And v...

Music Fan

Plan Premium Device Galaxy S22 Operating System Android 13   My Question or Issue When I'm listening to something on the phone app and I like the song on the web player (which I'm using ...

Joan

Moderator

446 Views

1 replies

0 likes

Android App
desktop app
liking songs
sync problem
web app
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  • 1 replies
  • 0 likes

Superuser Contribution Blocking Users

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100% blocked when you come back to it and it shows them as unblocked and gives to an option to block them a...

Newbie

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100%  blocked when you come back to it and it shows...

Lyubka

Moderator

647 Views

3 replies

1 likes

  • 647 Views
  • 3 replies
  • 1 likes

Superuser Contribution design changed without update

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends who have the same phone as me still have the norma...

Visitor

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends...

Eni

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

add to home button are missing ホーム画面に追加 が出来ません

モバイルにおいて、ホーム画面に追加 のボタンが見つかりません。以前は可能でした。バージョンが最新であることは確認しました。再ログインを行いました。

Visitor

モバイルにおいて、ホーム画面に追加 のボタンが見つかりません。 以前は可能でした。 バージョンが最新であることは確認しました。 再ログインを行いました。

Taylith

Community Legend

885 Views

1 replies

2 likes

  • 885 Views
  • 1 replies
  • 2 likes

My Spotify won’t connect on one of my fire sticks but will on the other why

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works so I know Spotify is the issue

Visitor

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works s...

Amay

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls disappear when a podcast ad is skipped forward

Here's a terrible customer experience I keep having:A podcast ad startsI use the skip 15 buttonAll controls disappear(Since this doesn't happen literally every time, I sometimes tap the button a few times, but when it disappears, I end up clicking so...

Regular

Here's a terrible customer experience I keep having: A podcast ad starts I use the skip 15 button All controls disappear (Since this doesn't happen literally every time, I sometimes tap the butt...

124706370

Regular

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist repeat button is missing

About 2 days ago my playlist repeat button disappeared. I still can repeat individual songs. But I use the playlist repeat button all the time and now its gone and automatically plays recommended songs once the playlist is done.

Visitor

About 2 days ago my playlist repeat button disappeared. I still can repeat individual songs. But I use the playlist repeat button all the time and now its gone and automatically plays recommended s...

Dian

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find the download button in my playlist

When I searched up in YouTube I found that people know where is it but when I do what they say nothing happens it just doesn't show

Visitor

When I searched up in YouTube I found that people know where is it but when I do what they say nothing happens it just doesn't show

Vasil

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution no internet connection available / you are offline on mobile data

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple articles on the issue, and along the way, got more...

Regular

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple...

Lyubka

Moderator

4048 Views

8 replies

2 likes

  • 4048 Views
  • 8 replies
  • 2 likes