Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203454 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548628 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456091 Views
571 replies
38 likes
I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have looked everywhere and cant find out why. I hope someon...
I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have loo...
Community Legend
9236 Views
24 replies
1 likes
The playlists I have created on my account are showing up empty on mobile. Everything was working fine here until I had my account reset to remove FB integration. The playlists I want to sync seem fine on my desktop.
The playlists I have created on my account are showing up empty on mobile. Everything was working fine here until I had my account reset to remove FB integration. The playlists I wan...
Community Legend
2616 Views
6 replies
0 likes
hi,upgraded my desire to the latest whizzbang from HTCI've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair.I can't sync playlists ( almost all my playlists are local files ) to my ONE.Whenever I try, i...
hi, upgraded my desire to the latest whizzbang from HTC I've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair. I can't sync playlists ( almost...
Community Legend
964 Views
6 replies
0 likes
Hey,Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, and I'm unsure why this has not been implemented on Andr...
Hey, Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, a...
Casual Listener
3194 Views
8 replies
2 likes
All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this. This is only a recent development and I seem to have made it worse. I added a new playlist to Spotify P...
All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this. This is only a recent development and I s...
Casual Listener
840 Views
6 replies
0 likes
Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but ...
Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of...
Community Legend
826 Views
1 replies
0 likes
everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all options I do not know how to fix this problem please...
everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all o...
Community Legend
523 Views
1 replies
0 likes
Community Legend
411 Views
1 replies
0 likes
Hello,i'm using the spotify app since almost a year and i never had any problems. A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of course.But somehow they wont play, it always says : this trac...
Hello, i'm using the spotify app since almost a year and i never had any problems. A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of c...
Casual Listener
719 Views
2 replies
0 likes
Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover that Spotify has used 278mb of background data in the...
Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover th...
Music Fan
775 Views
2 replies
0 likes
I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, but aparently they were still in the memory, althoug...
I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, b...
Regular
3310 Views
5 replies
0 likes
i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the external sd card. maybe i will go to deezer with my...
i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the ...
Community Legend
2140 Views
3 replies
0 likes
I keep having to re-download my playlists multiple times...why? After the download is finished, I open the list it restarts the download again. Thoughts or suggestions? Any help is appreciated. I have the Samsung Galaxy S2 ith Jellybean from Sprint.
I keep having to re-download my playlists multiple times...why? After the download is finished, I open the list it restarts the download again. Thoughts or suggestions? Any help is apprec...
Community Legend
742 Views
3 replies
0 likes
Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlist. This isn't only a problem with my phone tho, it ...
Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlis...
Casual Listener
635 Views
2 replies
0 likes
Hi there! I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking of Vivaldi's Four Seasons. Every time I attempt to play Anton...
Hi there! I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking o...
Community Legend
670 Views
4 replies
0 likes
Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. If I "star" a song on my computer, that song will insta...
Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. ...
2493 Views
0 replies
2 likes
Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this?! Please help!
Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this...
Community Legend
539 Views
3 replies
0 likes
hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands,for example only the volume up and down works, if in my devices storage give none song onl...
hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands, for example only the v...
1103 Views
0 replies
0 likes
Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?
Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?
Not applicable
418 Views
1 replies
0 likes
I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.
I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.
Casual Listener
500 Views
2 replies
0 likes
