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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375888 Views

541 replies

34 likes

Account
Free
  • 375888 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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sf

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair that virgin are making me download it again but this...

Casual Listener

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair t...

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
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Synchronization of my personal musics.

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the level of storage decreases. It is normal?That I shall have...

Casual Listener

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the lev...

Peter__

Community Legend

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

Personnal Music Syncronisation

Hello ! (Sorry for my english :p) I try to syncronise my own music from my computer on spotify on my Galaxy S3 but I not sucess! Wi-fi doesn't detect my phone ... I tried to restart spotify on my phone and on my computer but in vain ... I can listen ...

Newbie

Hello ! (Sorry for my english :p)   I try to syncronise my own music from my computer on spotify on my Galaxy S3 but I not sucess! Wi-fi doesn't detect my phone ... I tried to restart spot...

Taylor

Community Legend

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Homescreen widget invisible on my S4

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid?

Newbie

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid? 

817 Views

0 replies

0 likes

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Problem with spotify app.

I can't open spotify app.

Music Fan

I can't open spotify app.

jacob_tullis

Music Fan

493 Views

2 replies

0 likes

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  • 2 replies
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Android app crashes while i scroll through playlist

Hey,So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change. I don't know if this is important but it seems to have...

Newbie

Hey, So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change....

Joe

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Spotify premium deletes downloaded playlists

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear. I have even tried deleting all cached files and re...

Casual Listener

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear....

Peter__

Community Legend

901 Views

7 replies

2 likes

  • 901 Views
  • 7 replies
  • 2 likes

Local mp3s synced from desktop will not work on android mobile

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little annoying to have to waste time attempting to figure o...

Casual Listener

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little an...

WarpCow

Casual Listener

929 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

galaxy ace and tablet

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this and once logged in it goes to my play list for seconds then goes back to log in page. Whats the problem? Cheers bairdy

Visitor

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this  and once logged in it goes to my play list for seconds then goes back to...

264 Views

0 replies

0 likes

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Downloaded Playlists

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing. i wanna know why! now i have to download them all over again! i need my downloaded playlists because where i live i have really crapy reception.

Casual Listener

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing.  i wanna know why! now i have to download them all over again! i need my downloaded pl...

yellow160

Gig Goer

609 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Songs not playing

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing. Playlists are shown, Spotify brings up the media window with song title etc. but no music. Relogged, still no music...

Regular

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing.   Playlists are shown, Spotify brings up the media window...

pndrev

Regular

1974 Views

7 replies

0 likes

  • 1974 Views
  • 7 replies
  • 0 likes

Playing multiple playlists at once.

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing at the same time.I don't know how I got that to happ...

Newbie

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing a...

Liam

Community Legend

653 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to change playlist order and where is shuffle play?

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Casual Listener

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Mindyfromork

Casual Listener

1170 Views

5 replies

0 likes

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  • 5 replies
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Playlist loading

Anyone having the playlistloading, nowadays?

Casual Listener

Anyone having the playlistloading, nowadays?

247 Views

0 replies

0 likes

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no premium

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

Newbie

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

user-removed

Not applicable

885 Views

9 replies

0 likes

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My account does not recognise PREMIUM

I think it is because I have made a duplicate account through Facebook. Any advise???

Newbie

I think it is because I have made a duplicate account through Facebook. Any advise???

Peter__

Community Legend

357 Views

2 replies

0 likes

  • 357 Views
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Limit to songs downloaded onto Android tablet, confused

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

Regular

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...

chelsea8787

Regular

705 Views

2 replies

0 likes

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Different number of Songs on Android vs OSX

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs. The desktop is correct (as there were some duplicates I removed) ... how do I get them to match up? Thanks

Regular

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs.   The desktop is correct (as there were some duplicate...

253 Views

0 replies

0 likes

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Titles appear as loading

Hey guys,a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown.Figured out, I added a song with a "ß" ("german" sharp s) in the title, which transfered to a black s...

Newbie

Hey guys, a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown. Figured out, I added a song with a "ß" ...

295 Views

0 replies

1 likes

  • 295 Views
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  • 1 likes

premium update

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using Samsung Galaxy S4.

Casual Listener

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using S...

Peter__

Community Legend

823 Views

7 replies

0 likes

  • 823 Views
  • 7 replies
  • 0 likes