Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4).First I download via WiFi and minutes after the playlist is undownloaded. What's the problem!?!
Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4). First I download via WiFi and minutes after the playlist is undownloaded. Wh...
Casual Listener
368 Views
2 replies
0 likes
Can anyone help please? I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc). I have an internet connection and everything else works fine. I am in online mode. It wo...
Can anyone help please? I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc). I have an internet connec...
Spotify Legend
380 Views
1 replies
0 likes
Dear Spotify, I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about 3 years and i use quite a lot op different apps. All of the ma...
Dear Spotify, I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about ...
Not applicable
423 Views
1 replies
0 likes
I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app. Why then does it say that I have 17 starred tracks? Any help would be appreciated. T...
I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app. Why then does it say t...
Casual Listener
657 Views
4 replies
0 likes
I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 tracks but i just cant see some of them. I use face...
I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 ...
Spotify Legend
287 Views
1 replies
0 likes
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know ...
259 Views
0 replies
0 likes
Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome
Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome
Casual Listener
2052 Views
8 replies
0 likes
So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password. My question is: If I cancel my subscription to Sp...
So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password...
Casual Listener
902 Views
9 replies
0 likes
How do you download music from within the spotify app to an android phone? I don't know how!
How do you download music from within the spotify app to an android phone? I don't know how!
Newbie
48346 Views
4 replies
9 likes
Hello Spotify! Something strange just happened...: I cannot play the following tracks: Zappa: Sexual harassment in the workplace, Apostrophe. Chaka Khan: I'm every woman, plus several others... I have cheked with my son: The songs are still present o...
Hello Spotify! Something strange just happened...: I cannot play the following tracks: Zappa: Sexual harassment in the workplace, Apostrophe. Chaka Khan: I'm every woman, plus several others... I h...
1141 Views
0 replies
0 likes
Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in. If i can't get this sorted I'm cancelling my subscription and going elsewhere. I saw someone on FB with the same problem. It's OK on my ...
Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in. If i can't get this sorted I'm cancelling my subscription and going elsewhere...
Community Legend
885 Views
7 replies
0 likes
Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubuntu, but I get the generic album art on Android. Any ...
Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubunt...
Newbie
30911 Views
26 replies
0 likes
I've tried absolutely everything I can find (a lot of people have written about this - some have found solutions and others haven't). My droid and my MacBook Pro are connected to the same WiFi network in my house. My phone has shown up in the device ...
I've tried absolutely everything I can find (a lot of people have written about this - some have found solutions and others haven't). My droid and my MacBook Pro are connected to the same WiFi networ...
Newbie
2906 Views
6 replies
1 likes
Please if there is anyone in here that knows how to install, or knows a loophole, or work around the get the Spotify Mobile App to a Japanese cell phone i would would be very thankful. I am currently stationed at an Air Base in Japan and Soptify Mobi...
Please if there is anyone in here that knows how to install, or knows a loophole, or work around the get the Spotify Mobile App to a Japanese cell phone i would would be very thankful. I am currently...
Community Legend
1750 Views
7 replies
0 likes
The Spotify app stopped working two days ago; I have premium service. I log in using the Facebook log in, and the app recognizes my log in, but then it boots me out and asks me to log in with my Spotify log in. So, I try to reset the password to log ...
The Spotify app stopped working two days ago; I have premium service. I log in using the Facebook log in, and the app recognizes my log in, but then it boots me out and asks me to log in with m...
Community Legend
1020 Views
2 replies
0 likes
SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?
SIgned up about 3-4 hours ago and the android app doesnt recognise my priemum user credentials?
Newbie
571 Views
2 replies
0 likes
I have a Galaxy Nexus and I am starting to get frustrated because I have to redownload my playlist every night...are there any fixes for this?
I have a Galaxy Nexus and I am starting to get frustrated because I have to redownload my playlist every night...are there any fixes for this?
Music Fan
601 Views
4 replies
0 likes
i've had a premium account for several months with no problem. now morning when i try to open spotify i briefly see my playlists, then the screen goes to log in. every time i put in my log in information it tells me it's incorrect, then i try through...
i've had a premium account for several months with no problem. now morning when i try to open spotify i briefly see my playlists, then the screen goes to log in. every time i put in my log in informa...
Casual Listener
405 Views
1 replies
0 likes
Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...
Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not r...
Casual Listener
1219 Views
4 replies
0 likes
I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!
I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!
Not applicable
1139 Views
6 replies
0 likes
