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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107459 Views

26 replies

3 likes

  • 107459 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217407 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571591 Views

79 replies

3 likes

  • 571591 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470820 Views

577 replies

40 likes

Account
Free
  • 470820 Views
  • 577 replies
  • 40 likes

Solved!! Downloads freezing up and not finishing

hi, the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect This never happened before. if i go offline to listen they all grey out. I can stream fine and i have over 1GB available in space on my SD card. i have vers...

Casual Listener

hi,    the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect  This never happened before. if i go offline to listen they all grey out. I can str...

Joe

Community Legend

7609 Views

4 replies

0 likes

  • 7609 Views
  • 4 replies
  • 0 likes

HELP! How to put Spotify downloads on MicroSDcard using a Nook HD?

Hey! I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a 32GB microSD that works with Nook HD. Now, how do I put Spotify, o...

Newbie

Hey!   I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a ...

Joe

Community Legend

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Only get song preview streaming from mobile to Bluetooth

Hello - I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year. However, in the last couple of months, when streaming from my mobile devices through a Bluetooth connecti...

Newbie

Hello -   I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year.  However, in the last couple of months...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

Sony Xperia T spotify update problems.

Hello, My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playlists again while they are already download. I also have no c...

Casual Listener

Hello,   My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playl...

Peter__

Community Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Onglet Découverte

Bonjour, Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Casual Listener

Bonjour,   Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Peter__

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Mac & Android

I have Spotify on my Mac. I also have it on my Android device. 1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and neither of these are there. 2. So I create a New Playlist, I n...

Casual Listener

I have Spotify on my Mac. I also have it on my Android device.   1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and ...

scottkr

Casual Listener

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

VERY slow syncing speed!!!!

Dear Spotify devs, i dont know, what im paying for each month???? Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. Last month it took me 30-40 min to download more that 900+ son...

Regular

Dear Spotify devs, i dont know, what im paying for each month????   Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. ...

olvrick

Regular

1105 Views

5 replies

0 likes

  • 1105 Views
  • 5 replies
  • 0 likes

New Android update destroyed my playlists

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update. Now it's not. I can only use Spotify on the phone with downloaded tracks. Some of my locally stored playlists have all of their tracks. Some are missin...

Music Fan

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update.  Now it's not.  I can only use Spotify on the phone with downloaded tracks.  Some of ...

Joe

Community Legend

814 Views

5 replies

0 likes

  • 814 Views
  • 5 replies
  • 0 likes

Not all songs in playlists on different computers/mobile devices.

Hi, I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there something wrong I'm doing? I know its not a problem with loca...

Casual Listener

Hi,   I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there...

Leanover

Regular

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Why does Spotify do this? 1. Not recognise my phone over wifi? 2. Get borked by calls on bluetooth?

I'm using a HTC Senstion with Ice Cream Sandwich (official update) v4.0.3 and Sense 3.6. On Spotify Premium, have been for ages. I have the candidate release: https://www.spotify.com/se/blog/archives/2012/04/19/new-android-preview/ Its much, much nic...

Casual Listener

I'm using a HTC Senstion with Ice Cream Sandwich (official update) v4.0.3 and Sense 3.6. On Spotify Premium, have been for ages.   I have the candidate release: https://www.spotify.com/se...

Lalena8605

Newbie

1327 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! playlists all disappeared

hello, can you help me get back my downloaded playlists. everyone of them are no longer in my phone. ie they are missing the green tag to indicate they were downloaded. spotify is inviting me to doanload them.

Casual Listener

hello, can you help me get back my downloaded playlists. everyone of them are no longer in my phone. ie they are missing the green tag to indicate they were downloaded. spotify is inviting me to doan...

Taylor

Community Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Spotify can' find offline songs after restore

Have the Galaxy S 4 and installed spotify. Went through my playlist and downloaded roughly 200 songs for offline use. Everything works great. I made a titanium backup of all my apps and data. I had to factory reset my phone. After the reset I restore...

Newbie

Have the Galaxy S 4 and installed spotify.  Went through my playlist and downloaded roughly 200 songs for offline use.  Everything works great.  I made a titanium backup of all my apps...

Joe

Community Legend

1234 Views

1 replies

0 likes

  • 1234 Views
  • 1 replies
  • 0 likes

premium not working on anroid

My accont dosn´t work on Android? Help

Newbie

My accont dosn´t work on Android? Help

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Starred playlist gone in offline mode

First some info: Samsung Galaxy S2 (Model GT-I9100) Android Version: 4.2.1 Spotify Version: 0.6.0.17 The issue: When I enable offline mode, all my songs in my starred list (which is downloaded) does not show up. If I disabe offline mode and start pla...

Regular

First some info: Samsung Galaxy S2 (Model GT-I9100) Android Version: 4.2.1 Spotify Version: 0.6.0.17   The issue: When I enable offline mode, all my songs in my starred list (which i...

Jogex

Regular

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes

Car Dock Apps Media Controls

Hello, I use my cell phone to listen music while driving and have been using different Car Dock Apps such as "CarHome Ultra" and "Car Dashboard" for it. They all have Media Controls (Play/Pause, Next, Previous) as well as shortcuts for Artist/Playlis...

Newbie

Hello,   I use my cell phone to listen music while driving and have been using different Car Dock Apps such as "CarHome Ultra" and "Car Dashboard" for it. They all have Media Controls (Play/...

ogarza

Music Fan

3970 Views

3 replies

4 likes

  • 3970 Views
  • 3 replies
  • 4 likes

Android downloads playlist - then suddenly only 30% complete and starts to download last 70% again

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device begins downloading the last 70% again. I am on the lat...

Casual Listener

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device beg...

Kobiashi007

Casual Listener

1152 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

White screen, while connected to internet

Hi, I use spotify since one year on different devices without having any issues. I´ve used a htc sensation, motorola xoom in the past and since Feb of this year I hear music with a Nexus 7 and a Sony Xperia Z. All worked until yesterday. Yesterday my...

Visitor

Hi,     I use spotify since one year on different devices without having any issues. I´ve used a htc sensation, motorola xoom in the past and since Feb of this year I hear music wit...

Joe

Community Legend

4202 Views

23 replies

0 likes

  • 4202 Views
  • 23 replies
  • 0 likes

Spotify not opening after update

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. I hope you can fix this problem, otherwise I can't list...

Casual Listener

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. &n...

Taylor

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Expanded Notifications & The Ability to add a full album as a playlist in a specific location

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter the app everytime we want to change a song, or thumb...

Roadie

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter t...

Taylor

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

How do I delete the synced files from my Android

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumbersome, at the least, to manage this. So i'm thinking a...

Roadie

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumberso...

Peter__

Community Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes