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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376657 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7598 Views

0 replies

7 likes

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playlists seem to get 'stuck' while syncing on my Droid HTC incredible......suggestions?

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying premium member....what gives? it just continually s...

Newbie

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying ...

MichaelJerzak

Composer

363 Views

2 replies

0 likes

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sync problem

hello! when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist. can anyone help me?

Casual Listener

hello!   when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist.   can anyone help me?

Froze-T

Casual Listener

465 Views

3 replies

0 likes

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Free Trial

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use to the premium account through my IPhone app!

Newbie

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use ...

Taylor

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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sync error unknown error

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists which is now becoming quite frustrating as i have about...

Casual Listener

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists whic...

puppamc

Casual Listener

1142 Views

4 replies

0 likes

Android App
latest version
synchronisation
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New offline playlists keep disappearing

Hi people, Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they eventually (usually within the next 10 - 30 mins, or after closing/...

Casual Listener

Hi people,   Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they event...

jennacide

Newbie

4018 Views

17 replies

1 likes

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What do i think about the new update for spotify "Android 0.6.0.17"?

I just love the update Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in Thanks Spotify for making this nice update! But my problem now is that ...

Music Fan

I just love the update 😄 Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in 😛   Than...

user-removed

Not applicable

561 Views

1 replies

1 likes

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premium disappeard

Hi, I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine. What should I do?

Newbie

Hi,   I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine....

Liam

Community Legend

324 Views

2 replies

0 likes

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Radio on update does not work anymore

Can't play any radio stations. keeps loading. Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Regular

Can't play any radio stations. keeps loading.   Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Peter__

Community Legend

322 Views

1 replies

0 likes

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Playlist with 500+ titles displayed as empty on my android device

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on my Android phone i had to update my playlist and no...

Casual Listener

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on ...

Mountezuma

Casual Listener

408 Views

2 replies

0 likes

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Nexus 7 - stops playing after it sleeps

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall - wifi set to always on etc... The app works fine on my GS3 with no issues. Other streaming apps run fin...

Casual Listener

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall -  wifi set to always on etc... The app works fi...

knartfokker

Casual Listener

494 Views

2 replies

0 likes

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Amazing Storage idea

Hey. My phone has this slot in the back into which I can place a small chip type thing. This allows my phone to store more stuff over the internal storage. I wonder if we could somehow tell spotify about this amazing new technology - and maybe they c...

Casual Listener

Hey.   My phone has this slot in the back into which I can place a small chip type thing.  This allows my phone to store more stuff over the internal storage.  I wonder if we could...

xerogavin

Casual Listener

398 Views

2 replies

0 likes

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New Playlist Filter/Sort Is Nice - But We Need SHUFFLE PLAYLIST Function

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app). I still miss a "Shuffle Playlist" function, however (and I know it's been requested els...

Regular

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app).   I still miss a "Shuffle Pla...

Taylor

Community Legend

706 Views

1 replies

1 likes

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  • 1 likes

Release Notes - Spotify for Android 0.5.12.52

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device.- New: From within settings, you can clear all temporary data and downloaded tracks stored on your dev...

Spotify Legend

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device. - New: From within settings, you can clear all ...

Goodman

Spotify Legend

21111 Views

83 replies

5 likes

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Browse all 900+ genres via web page of search terms

- edited to include the correct url. /sigh- now working with genres that have a / I've been enjoying another service instead of Spotify in anticipation of leaving due to the recent changes here, but the genre lists in the competitor's service is limi...

Community Legend

- edited to include the correct url.  /sigh - now working with genres that have a /     I've been enjoying another service instead of Spotify in anticipation of leaving due to the ...

658 Views

0 replies

0 likes

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Local Files skipping

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with the iOS Version and that was iOS 4. Really don't kn...

Casual Listener

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with ...

623 Views

0 replies

0 likes

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Solved!! Starred Playlist not showing the same as desktop version.

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offline to my phone. Can someone please help me figure th...

Casual Listener

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offlin...

Goatshaver

Casual Listener

840 Views

7 replies

0 likes

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Local files won't play, receiving "The track is not available" message on Android phone.

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked fine, and then I went and cleared the cache on my p...

Newbie

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked ...

navid_ka

Newbie

1702 Views

4 replies

0 likes

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Some Local Files glitches

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them off and then putting them back in. At first it work...

Casual Listener

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them ...

263 Views

0 replies

0 likes

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playlist gone?

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Newbie

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Peter__

Community Legend

282 Views

1 replies

0 likes

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Streaming on Android phone

Just started using a few weeks ago. Create the playlist on my computer, installed app on mobile phone and started using. But I noticed the songs were downloaded to my phone instead of streaming. I want to stream instead. How is this suppose to work?

Casual Listener

Just started using a few weeks ago.  Create the playlist on my computer, installed app on mobile phone and started using.  But I noticed the songs were downloaded to my phone instead of str...

garyslowe

Casual Listener

690 Views

4 replies

0 likes

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