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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115316 Views

27 replies

4 likes

  • 115316 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231773 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231773 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591338 Views

79 replies

3 likes

  • 591338 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485755 Views

580 replies

42 likes

Account
Free
  • 485755 Views
  • 580 replies
  • 42 likes

Solved!! Bug in Android - In profile page twice starred playlist?

I see bug in profile page in Android Spotify. My starred playlist is twice there. Fix it!

Visitor

I see bug in profile page in Android Spotify.   My starred playlist is twice there.     Fix it!

user-removed

Not applicable

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Question about Spotify Premium Device Count

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time. I just wanted to know how devices were counted. Right now I use 2 laptops, a desktop, a phone, and two tablets. Are the "devices" only counting...

Newbie

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time.  I just wanted to know how devices were counted.   Right now I use 2 laptops, ...

Taylor

Community Legend

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
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Solved!! Can't pass the login

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back to "Login" without any error message. No matter what da...

Casual Listener

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back t...

TheTechnoMan

Casual Listener

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
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Audio cuts out after each song on radio

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out. I have to pause and hit play again before the audio returns. I've replaced my phone 3 times. Samsung Note 2. The problem has occured on ea...

Casual Listener

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out.  I have to pause and hit play again before the audio returns.    I've ...

Joe

Community Legend

2194 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Samsung Galaxy S3

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card. All I want to do is to synch my files onto my memory card and I have read around on the forums but I do not get the SD c...

Newbie

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card.   All I want to do is to synch my files onto my memory card ...

Peter__

Community Legend

27148 Views

21 replies

1 likes

  • 27148 Views
  • 21 replies
  • 1 likes

Can't download music

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the songs in my download folder but nothing else, ie I can'...

Casual Listener

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the so...

Joe

Community Legend

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

Store downloaded songs on SD galaxy s3 Spotifyversion: 0.5.9.29

Hi! I'm wondering if anyone else is having problem in the latest release of Spotify on Android?I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD card.This bothers me A LOT, as I can only store approximately 60...

Casual Listener

Hi!   I'm wondering if anyone else is having problem in the latest release of Spotify on Android? I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD ca...

CYBERHIPPIECHIC

Casual Listener

4842 Views

4 replies

0 likes

  • 4842 Views
  • 4 replies
  • 0 likes

Delete "leftovers" from former installation.

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phone and killed the app. nothing worked.so I went to t...

Casual Listener

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phon...

Taylor

Community Legend

1075 Views

1 replies

0 likes

bug
songs
  • 1075 Views
  • 1 replies
  • 0 likes

Solved!! Trouble syncing playlists with the spotify app?

Hey all, I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pretty stoked about, but for some reason the songs aren't showing ...

Casual Listener

Hey all,   I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pr...

Warzone303

Casual Listener

1181 Views

5 replies

0 likes

  • 1181 Views
  • 5 replies
  • 0 likes

Tracks unavailable

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened it, it merely said that the tracks were unavailable,...

Regular

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened i...

Joe

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Where does Spotify automatically store its dowloads on smartphone?

Hello, If this Q is silly, I apologise in advance. I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my phone with an 32gb SD card, but it does not seem to stroe the music ther...

Music Fan

Hello,   If this Q is silly, I apologise in advance.   I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my...

Joe

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Pleeaaase add sorting your collected music by artist/album !!!!!

Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and stuff are nice, but I usually listen by album. And as it is r...

Music Fan

  Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and s...

MissOwl

Music Fan

557 Views

1 replies

2 likes

  • 557 Views
  • 1 replies
  • 2 likes

No Radio for HTC One

Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. Please help me Thanks

Casual Listener

Hey everybody,   I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. &nbsp...

Peter__

Community Legend

836 Views

5 replies

0 likes

  • 836 Views
  • 5 replies
  • 0 likes

Solved!! SD Card - 32MB enough?

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sync my 3100 track playlist. Download stopped at abou...

Regular

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sy...

Peter__

Community Legend

1822 Views

3 replies

0 likes

  • 1822 Views
  • 3 replies
  • 0 likes

'This track is not available' even though it's in my library.

So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier and it did get registered with my desktop Spotify a...

Music Fan

So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier ...

clh_hilary

Music Fan

1630 Views

10 replies

0 likes

  • 1630 Views
  • 10 replies
  • 0 likes

Spotify app wrongly claiming "no internet connection available" with premium account

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it will load my playlist, but then won't let me play an...

Regular

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it w...

Whogivsachit

Casual Listener

1873 Views

13 replies

0 likes

  • 1873 Views
  • 13 replies
  • 0 likes

No sound from speakers when playing on Kindle Fire

I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or headphones in, and then silence. Other audio files pl...

Visitor

I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or he...

Joe

Community Legend

1253 Views

1 replies

0 likes

  • 1253 Views
  • 1 replies
  • 0 likes

APP on Galaxy Nexus and Nexus 7 Shows Blank White Screen

I'm running stock Android on both devices with the following versions:Sprint Galaxy Nexus: 4.2.1Nexus 7 16GB: 4.2.2 The app on both devices has been occasionally showing a completely blank white screen even when I open the menu in the toolbar or what...

Casual Listener

I'm running stock Android on both devices with the following versions: Sprint Galaxy Nexus: 4.2.1 Nexus 7 16GB: 4.2.2   The app on both devices has been occasionally showing a completely bla...

668 Views

0 replies

0 likes

  • 668 Views
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Widget Resume Fails often

On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the playing song and song queue in flash. This way you will still be able to play back what was playing when memory ...

Newbie

On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the  playing song and song queue in flash. This way yo...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Playlist in offline mode

Hey there!I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode.I use Spotify every day on my Android phone, and this is really irritating. I have tried to delete Spotify from my phone and ins...

Casual Listener

Hey there! I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode. I use Spotify every day on my Android phone, and this is really irritat...

Joe

Community Legend

1673 Views

10 replies

0 likes

  • 1673 Views
  • 10 replies
  • 0 likes