Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388968 Views

545 replies

34 likes

Account
Free
  • 388968 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8071 Views

0 replies

7 likes

  • 8071 Views
  • 0 replies
  • 7 likes

Can't search for music

On my Samsung Galaxy SII (any possible software up to date) I can't no longer use the search function. I tried the following three search terms: Halestorm The Rockford Heroes Iron Maiden And Spotify just says: "No search results. Please try another s...

Casual Listener

On my Samsung Galaxy SII (any possible software up to date) I can't no longer use the search function. I tried the following three search terms:   Halestorm The Rockford Heroes Iron Maid...

kriko

Casual Listener

635 Views

2 replies

2 likes

  • 635 Views
  • 2 replies
  • 2 likes

Can't use downloaded playlist in offline mode, no songs displayed on the playlist

Hi, I have LG Optimus L9 with android 4.1.2 I have downloaded a playlist (slightly over 500 tracks) and when I am in offline mode and open the playlist there are no songs there. I have to go to online mode and open the playlist again for tracks to re...

Regular

Hi,   I have LG Optimus L9 with android 4.1.2   I have downloaded a playlist (slightly over 500 tracks) and when I am in offline mode and open the playlist there are no songs there....

CyclopsPL

Regular

817 Views

4 replies

1 likes

  • 817 Views
  • 4 replies
  • 1 likes

Solved!! Phone keeps re downloading the last 23% of playlist

I am A premium user with a Galaxy S3 and a Nexus 10. My Nexus has no issues, plenty of storage space available and never has to download songs over again. My phone has plenty of external space and a fair bit on the phone itself, but every time I go o...

Casual Listener

I am A premium user with a Galaxy S3 and a Nexus 10. My Nexus has no issues, plenty of storage space available and never has to download songs over again. My phone has plenty of external space and a ...

thebagemenace

Casual Listener

1030 Views

6 replies

0 likes

  • 1030 Views
  • 6 replies
  • 0 likes

Impossible de synchroniser les playlists. Nouvelle tentative e cours...

Bonjour ! Sur mon PC, j'ai des playlist avec environ 1200 musiques. Mais lorsque je les synchronises sur mon Galaxy S4, toutes les musiques ne sont pas synchronié (online ou offline). Sur mon PC, voici le nombre de musiques que j'ai dans mes playlist...

Casual Listener

Bonjour !   Sur mon PC, j'ai des playlist avec environ 1200 musiques.   Mais lorsque je les synchronises sur mon Galaxy S4, toutes les musiques ne sont pas synchronié (online ou off...

Dylaan128

Casual Listener

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes

Nexus 4 Bugs V 0.5.13.63

-Spotify randomly logs me out. -When logging in or out my playlists are all deleted -When playlists are supposedly downloaded "The download bar reaches 100% and dissapperars" only a couple songs are. -The login button changes from "login" to "logging...

Casual Listener

-Spotify randomly logs me out. -When logging in or out my playlists are all deleted -When playlists are supposedly downloaded "The download bar reaches 100% and dissapperars" only a couple songs ...

treap

Roadie

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

Not downloading all songs in a playlist

I am new to Spotify so this may be something very obvious, on my HTC One app I have told it to download a playlist and it only seems to download half the songs, the other half 'aren't available', does it only download songs that spotify has in it's l...

Casual Listener

I am new to Spotify so this may be something very obvious, on my HTC One app I have told it to download a playlist and it only seems to download half the songs, the other half 'aren't available'...

Joe

Community Legend

4233 Views

7 replies

0 likes

  • 4233 Views
  • 7 replies
  • 0 likes

Spotify App forgets what it was doing

I'm running the Spotify Android App on an HTC One X with Jellybean (4.1.1). When I go back to it after a brief period of inactivity (e.g. pause the music, go into the grocery store, do my shopping, go back to my car and open Spotify again), I find th...

Visitor

I'm running the Spotify Android App on an HTC One X with Jellybean (4.1.1). When I go back to it after a brief period of inactivity (e.g. pause the music, go into the grocery store, do my shopping, g...

Scott00

Regular

2685 Views

10 replies

3 likes

  • 2685 Views
  • 10 replies
  • 3 likes

Duplicate accounts - spotify v facebook - connection problems

Hi there,I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack of android support.I previously had issues on my andro...

Casual Listener

Hi there, I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack...

Peter__

Community Legend

1018 Views

6 replies

0 likes

  • 1018 Views
  • 6 replies
  • 0 likes

Smart Rotator App

Now, not only do we not have landscape mode, but since this new update, the Smart Rotator app no longer works. Well, it tries to work, but it crashes the Spotify app in such a way that I have to reboot my phone. Crazy. I don't really expect an answer...

Music Fan

Now, not only do we not have landscape mode, but since this new update, the Smart Rotator app no longer works.  Well, it tries to work, but it crashes the Spotify app in such a way that I have t...

user-removed

Not applicable

1246 Views

10 replies

0 likes

  • 1246 Views
  • 10 replies
  • 0 likes

Solved!! Playlist appearing differently on Android vs OSX vs Tablet

Hi there, I don't know if this problem is associated with all of my playlists as I'm too worried to do anything to them. However, my main playlist has not been updating correctly. So this morning I created a brand new playlist called NEW and moved al...

Regular

Hi there, I don't know if this problem is associated with all of my playlists as I'm too worried to do anything to them.   However, my main playlist has not been updating correctly. So this mo...

keeno79

Regular

908 Views

5 replies

0 likes

  • 908 Views
  • 5 replies
  • 0 likes

Solved!! I installed spotify but it doesnt appear in my apps

I have a samsung s3 and I went to the play store to install soptify . I did that and then it said that it would be sent to my mobile shortly but although it now says installed on the play store I've been waiting for half an hour and nothing has appea...

Casual Listener

I have a samsung s3 and I went to the play store to install soptify . I did that and then it said that it would be sent  to my mobile shortly but although it now says installed on the play store...

Liam

Community Legend

1254 Views

3 replies

0 likes

  • 1254 Views
  • 3 replies
  • 0 likes

Solved!! Android App not loading properly

Up until about 10 minutes ago I've had no real complaints about the Spotify Android app. the app now ceases to load properly. I am running ICS 4.04 on a Galaxy Nexus (VzW). The beta app loads but all I get is a white canvas. The Google Play Store app...

Newbie

Up until about 10 minutes ago I've had no real complaints about the Spotify Android app.  the app now ceases to load properly.  I am running ICS 4.04 on a Galaxy Nexus (VzW).  The beta...

EdLSP

Newbie

2169 Views

5 replies

0 likes

  • 2169 Views
  • 5 replies
  • 0 likes

Title is not available

Hi all, I've got the problem that a part of my music of my playlists isn't available on my smartphone(galaxy nexus) but it is available on my pc(win 8)!!That's really strange. I took a day ago the premium trial, but if i can't play the music of my pl...

Casual Listener

Hi all,   I've got the problem that a part of my music of my playlists isn't available on my smartphone(galaxy nexus)  but it is available on my pc(win 8)!! That's really strange. I took...

Peter__

Community Legend

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

Solved!! Verizon Galaxy Nexus, White Screen, Help?

Hello all, I'm getting a completely white screen when I try to open up the spotify app. The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's what it is supposed to be called, but it's the one that op...

Regular

Hello all, I'm getting a completely white screen when I try to open up the spotify app.  The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's...

Frankiep505

Newbie

3445 Views

17 replies

0 likes

  • 3445 Views
  • 17 replies
  • 0 likes

Spotify won't stream via bluetooth - then won't work when disconnected

I have Spotify Premium on an HTC Desire S. When I connect it to my Samsung audio unit via Bluetooth it occasionally works, but more often it says it is connected, the song looks like it is playing, but there is no sound. If I then disconnect from Blu...

Newbie

I have Spotify Premium on an HTC Desire S. When I connect it to my Samsung audio unit via Bluetooth it occasionally works, but more often it says it is connected, the song looks like it is playing, b...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

only a white screen showing when installed on android phone

hi my problem is I recently had my htc v fixed, so I installed spotify back on to my phone. It said it was successful. When I opened it all I get is a white screen. I have uninstalled it and reinstalled a couple of times but same problem. Anyone here...

Newbie

hi   my problem is I recently had my htc v fixed,  so I installed spotify back on to my phone.  It said it was successful.  When I opened it all I get is a white screen. &nbsp...

f2k

Regular

1398 Views

2 replies

0 likes

  • 1398 Views
  • 2 replies
  • 0 likes

Starred playlist stuck on "Loading..." (Works on desktop)

DescriptionWhen I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the error/issue?1. Login2. Notice all playlists say "Loading......

Casual Listener

Description When I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the erro...

inflames1

Newbie

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes

Solved!! playlist shows up, but songs aren't syncing

So when I make a new playlist on the computer, it will show up on my phone, but the songs themselves won't. I'm connected to the same wifi as my computer and i've tried logging in and out of the app, but that's not working.. Idk what to do. so, for e...

Casual Listener

So when I make a new playlist on the computer, it will show up on my phone, but the songs themselves won't. I'm connected to the same wifi as my computer and i've tried logging in and out of the app,...

vermilleon

Casual Listener

839 Views

2 replies

0 likes

  • 839 Views
  • 2 replies
  • 0 likes

playlists seem to get 'stuck' while syncing on my Droid HTC incredible......suggestions?

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying premium member....what gives? it just continually s...

Newbie

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying ...

MichaelJerzak

Composer

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

sync problem

hello! when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist. can anyone help me?

Casual Listener

hello!   when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist.   can anyone help me?

Froze-T

Casual Listener

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes