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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107459 Views

26 replies

3 likes

  • 107459 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217407 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217407 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571586 Views

79 replies

3 likes

  • 571586 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470820 Views

577 replies

40 likes

Account
Free
  • 470820 Views
  • 577 replies
  • 40 likes

Solved!! Difference between "offline" and "download" playlists

What is the difference between flagging a playlist for offline listening and downloading it? I am assuming marking a playlist as offline on your computer makes it available if say, your laptop, is not connected to the internet at the time you are lis...

Casual Listener

What is the difference between flagging a playlist for offline listening and downloading it?   I am assuming marking a playlist as offline on your computer  makes it available if say, y...

smelico

Community Legend

3889 Views

1 replies

0 likes

  • 3889 Views
  • 1 replies
  • 0 likes

Problem with SD card storage (regular "hax" not working anymore).

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the software but it still stores on my phone. I've done i...

Casual Listener

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the so...

alittlepeace

Regular

994 Views

6 replies

0 likes

  • 994 Views
  • 6 replies
  • 0 likes

Offline tracks not playing due to no connection.

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Regular

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Joe

Community Legend

1080 Views

5 replies

0 likes

Android App
Offline Access
  • 1080 Views
  • 5 replies
  • 0 likes

Android - SE Xperia S LT26i, Windows 7 64bit - Premium Account, Latest updates.

Okey. I've been looking trough the site for a while now and took some time for me to get here actually. Well, my situation is this:I've had Spotify Premium for years, even the account has been registrated way long time before that.But when I was able...

Music Fan

Okey. I've been looking trough the site for a while now and took some time for me to get here actually.   Well, my situation is this: I've had Spotify Premium for years, even the account has ...

GeirNilsen

Music Fan

1623 Views

9 replies

0 likes

  • 1623 Views
  • 9 replies
  • 0 likes

Why must I have premium?

I'm sure this has been adressed before, but I figured I'd ask anyway. I have an andriod tablet, that is not a mobile device, it's only used in my house on my Wi-Fi less than 5 feet from my computer that has Spotify free. Why the deuce must I pay 10 b...

Visitor

I'm sure this has been adressed before, but I figured I'd ask anyway. I have an andriod tablet, that is not a mobile device, it's only used in my house on my Wi-Fi less than 5 feet from my computer t...

Marco

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Spotify not playing over Bluetooth

Hi,The last few days Spotify will not play over the Bluetooth in my Ford Fusion. I brought my vehicle to the dealer and my Sync system is up to date, and other Bluetooth features of my phone are working correctly. Any ideas on how I can get Spotify t...

Casual Listener

Hi, The last few days Spotify will not play over the Bluetooth in my Ford Fusion. I brought my vehicle to the dealer and my Sync system is up to date, and other Bluetooth features of my phone are...

Peter__

Community Legend

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Playlist folder titles unreadable (light grey) off line

I have the latest android version installed on the galaxy S3. Due to the fact that playlist folders appear at the bottom of the list in this new version (ridiculous) I created a playlist folder called all, then 3 sub folders, artists, albums & playli...

Visitor

I have the latest android version installed on the galaxy S3. Due to the fact that playlist folders appear at the bottom of the list in this new version (ridiculous)  I created a playlist folder...

markdmc

Music Fan

878 Views

1 replies

1 likes

  • 878 Views
  • 1 replies
  • 1 likes

Not able to download or sync in my android mobile

Hello, I'm not able to download to my android mobile. If I try to use PC for sync, the mobile doesn't appear under devices. When I try direct download from mobile, it stays forever in 0% downloading. I reinstalled mobile applicationBoth devices are u...

Casual Listener

Hello, I'm not able to download to my android mobile. If I try to use PC for sync, the mobile doesn't appear under devices. When I try direct download from mobile, it stays forever in 0% downloading....

niconoelia

Casual Listener

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Syncing questions

Hi there. Sorry if this has been asked before, but i couldnt find a thread for it: I just bought a new phone and i want to import my almost 2000 offline synced songs which I have on my SD card. Is there any way to do this? Tried downloading the songs...

Regular

Hi there. Sorry if this has been asked before, but i couldnt find a thread for it:   I just bought a new phone and i want to import my almost 2000 offline synced songs which I have on my SD ...

Joe

Community Legend

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

One single song cannot be played in offline

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be downloaded. As long as Spotify is online the song can b...

Casual Listener

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be down...

ascg

Casual Listener

745 Views

4 replies

0 likes

  • 745 Views
  • 4 replies
  • 0 likes

fail to display page when trying to log in using facebook

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser and immediately says that the web page is unavailable...

Newbie

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser an...

Liam

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

HTC Desire C no downloading SD card

With the new Spotify app songs are no longer downloaded to the SD card of my HTC Desire C. Local storage is used, which allows for onlyu a few songs. How can I download on my SD Card??

Newbie

With the new Spotify app songs are no longer downloaded to the SD card of my HTC Desire C. Local storage is used, which allows for onlyu a few songs. How can I download on my SD Card??

Liam

Community Legend

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

Missing features

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!! I'd like to hear if it's possible to have in the future. Cheers and keep improving Spotify! Leo

Regular

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!   I'd like to hear if it's possible to have in the futur...

Liam

Community Legend

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

>50% tracks sync in silence

Hey, When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 800 apparently, of which probably 200 work). This is incredibly ...

Casual Listener

Hey,   When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 80...

solwretep

Music Fan

990 Views

5 replies

0 likes

  • 990 Views
  • 5 replies
  • 0 likes

Please help spotify not working

I got a android pad gs701b whit android 4.0.3 .. I install the spotify app and I only get white screen no login can't get past that .. I gone true this forum and tried many solutions noting works I even installed a older app and the same thing.. !!!!...

Casual Listener

I got a android pad gs701b whit android 4.0.3 .. I install the spotify app and I only get  white screen no login can't get past that .. I  gone true  this forum  and tried many so...

Joe

Community Legend

884 Views

5 replies

0 likes

  • 884 Views
  • 5 replies
  • 0 likes

Playlists not syncing between desktop and phone (Android)

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC it has about 400. No new songs added to (on PC) an e...

Casual Listener

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC i...

Liam

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

This is BS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been using Spotify since it first came out. And I have realized that they are slowly updating and tweaking their stuff so that free users can become premium users. I am unable to manually upload tracks, have to upload all local files again and...

Casual Listener

I have been using Spotify since it first came out.    And I have realized that  they are slowly updating and tweaking their stuff so that free users can become premium users.  ...

Joe

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Spotify Android app crashing when call comes in

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an LG-C800 Mytouch from T-Mobile. Any ideas how to fix?

Music Fan

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an L...

MrTed

Music Fan

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

EQ

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Casual Listener

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Joe

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

HTC One - White Screen after playing

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens. I have tried all the many hints about unisntalling and re-installing. Clearly i...

Roadie

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens.    I have trie...

Rorey

Spotify

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes