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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857433 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857433 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21578 Views
  • 3 replies
  • 0 likes
  • 21578 Views
  • 3 replies
  • 0 likes

Losing Synchronization of playlists

Hi, On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 songs). It has been working well until a few days ago. Any i...

  • Newbie
  • Hi,   On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 ...
  • 279 Views
  • 0 replies
  • 1 likes
  • 279 Views
  • 0 replies
  • 1 likes

App freezes whenever I log in

I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried re-downloading it, but it either freezes or crashes,...

  • Newbie
  • I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried r...
  • 1339 Views
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  • 1339 Views
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Solved!! Hey Spotify, how about getting your app running on ICS already? :|

I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless

  • Regular
  • I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless 😕
  • licenced
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Help with local files for android.

I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to the same wifi and basically followed the steps that ...

  • Casual Listener
  • I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to t...
  • davidallsopp
  • Regular
  • 1213 Views
  • 3 replies
  • 0 likes
  • 1213 Views
  • 3 replies
  • 0 likes

Search Songs Playing Upon Opening App

Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to start a song on my playlist it will stop that and p...

  • Newbie
  • Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
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Keine wiedergabe auf Android

Hey,ich kann auf meiner Android app keine Musik mehr abspielen.Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.

  • Newbie
  • Hey, ich kann auf meiner Android app keine Musik mehr abspielen. Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.  
  • 352 Views
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  • 352 Views
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Solved!! MicroSDHC 32GB cards

Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?

  • Music Fan
  • Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?
  • tramp66
  • Regular
  • 1592 Views
  • 7 replies
  • 0 likes
  • 1592 Views
  • 7 replies
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Solved!! "You cannot play this track offline" What? PLEASE HELP!

I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any song and it says: "You cannot play this track offli...

  • Newbie
  • I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any ...
  • Rebell
  • Casual Listener
  • 1577 Views
  • 7 replies
  • 0 likes
  • 1577 Views
  • 7 replies
  • 0 likes

Beta App - How do I randomize?

I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?

  • Casual Listener
  • I'm loving the new beta app.  Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?
  • belldl
  • Casual Listener
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
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Last.fm account information

I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for Last.fm. Thanks.Device: Motorola Razr MaxxSpotify Ver...

  • Regular
  • I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for La...
  • dudestuffiscool
  • Regular
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
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Recently Played Tracks

Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify.Using the latest version on Android 2.3.4 Sony Ericsson Xperia Arc.

  • Music Fan
  • Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify. Using the lat...
  • licenced
  • Community Legend
  • 3612 Views
  • 1 replies
  • 5 likes
  • 3612 Views
  • 1 replies
  • 5 likes

Android preview bugs

i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state where the player is up, and it cannot be dismissed -- touching the X in t...

  • Roadie
  • i apologize if this information has been captured elsewhere already, but i didn't find it.   one major problem with the new android app:   it occassionally gets into some bad state wher...
  • licenced
  • Community Legend
  • 606 Views
  • 6 replies
  • 0 likes
  • 606 Views
  • 6 replies
  • 0 likes

Cant open spotify on my HTC HD

hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed the program , and restarted the phone several times etc. mvh jonathan

  • Newbie
  • hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed  t...
  • David
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Android EVO shuffle doesn't play all songs or just repeats

Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile Spotify either: 1) ends playlist (which makes you have to press play a...

  • Casual Listener
  • Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle?  I do have premium:)   Under the artist tab that comes up, when i toggle shuffle on my mobile...
  • 456 Views
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  • 456 Views
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Can you not play your 'scrobbled' songs offline?

So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let me play the songs that I don't already own. Is thi...

  • Casual Listener
  • So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let...
  • Richard
  • Roadie
  • 375 Views
  • 3 replies
  • 1 likes
  • 375 Views
  • 3 replies
  • 1 likes

Help

Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any sense from Spotify itself so wondered if anyone on here can ...

  • Newbie
  • Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected.   Can't seem to get any ...
  • meahtenoha
  • Spotify
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! New Spotify preview for Android

I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into the Android 4.0 design documentation, it looks beautiful. I ...

  • Casual Listener
  • I have a couple of things on the new Spotify preview to mention.   Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into ...
  • YaManicKill
  • Casual Listener
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

Solved!! Crashes as soon as going online

Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon as I turn on my data it crashes!! Really frustrating. I've ...

  • Newbie
  • Hi,   Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon...
  • licenced
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

How can I shuffle?

How can I shuffle song? I don't see it in the player or in the settings.Galaxy Nexus.App is buggy to the honest, why can't you guys use the same interface as iOS?

  • Casual Listener
  • How can I shuffle song? I don't see it in the player or in the settings. Galaxy Nexus. App is buggy to the honest, why can't you guys use the same interface as iOS? 
  • licenced
  • Community Legend
  • 9737 Views
  • 2 replies
  • 0 likes
  • 9737 Views
  • 2 replies
  • 0 likes