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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854342 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854342 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20393 Views
  • 3 replies
  • 0 likes
  • 20393 Views
  • 3 replies
  • 0 likes

can i just make one premium month payment

had the 30 day free trial, if i sign up for the premium rate and use pay for just one month will i then be able to listen to my library thereafter

  • Visitor
  • had the 30 day free trial, if i sign up for the premium rate and use pay for just one month will i then be able to listen to my library thereafter
  • antillian
  • Regular
  • 5398 Views
  • 3 replies
  • 0 likes
  • 5398 Views
  • 3 replies
  • 0 likes

Cannot play synced music - crashes

So this has been going on for a while. At first I could sync music to my playlists and listen to them but after a while a window came up saying it was not synced. Nowadays when i sync my music an then play them on my phone, spotify just shut down. Ha...

  • Newbie
  • So this has been going on for a while. At first I could sync music to my playlists and listen to them but after a while a window came up saying it was not synced. Nowadays when i sync my music an the...
  • 868 Views
  • 0 replies
  • 1 likes
  • 868 Views
  • 0 replies
  • 1 likes

Mobile Sync filled My SD Card

Ran sync for first time and it filled my sd card but i cant find the files it synched to remove them.They arent in my music folder

  • Casual Listener
  • Ran sync for first time and it filled my sd card but i cant find the files it synched to remove them. They arent in my music folder
  • VgerOH
  • Casual Listener
  • 2726 Views
  • 7 replies
  • 0 likes
  • 2726 Views
  • 7 replies
  • 0 likes

Black screen spotify crash thingie

Hello!I am a happy Spotify user but a couple of days ago, my **bleep**ty HTC wildfire phone crashed when I tried to play a local song from the SD card that I removed but did not know that I removed.. So my phone crashed (to the HTC logo when u first ...

  • Newbie
  • Hello! I am a happy Spotify user but a couple of days ago, my **bleep**ty HTC wildfire phone crashed when I tried to play a local song from the SD card that I removed but did not know that I removed...
  • 1128 Views
  • 0 replies
  • 1 likes
  • 1128 Views
  • 0 replies
  • 1 likes

Syncing playlists on mobile with computer does what?

So what exactly happens when you sync a playlist with your computer? If there are no local files in the playlist, will it affect anything on your phone? Also, if I do have local files on the computer, but identical files on the phone, when the playli...

  • Casual Listener
  • So what exactly happens when you sync a playlist with your computer? If there are no local files in the playlist, will it affect anything on your phone? Also, if I do have local files on the computer...
  • 876 Views
  • 0 replies
  • 0 likes
  • 876 Views
  • 0 replies
  • 0 likes

Bluetooth is turned on and adding a song to a playlist restarts Spotify

Ok, so on my HTC Thunderbolt, whenever I have the bluetooth on (whether it is connected to my Motorola S10-HD bluethooth headphones or NOT) Spotify will crash and restart if I add a song to a playlist. This is super annoying. I've cleared the cache a...

  • Newbie
  • Ok, so on my HTC Thunderbolt, whenever I have the bluetooth on (whether it is connected to my Motorola S10-HD bluethooth headphones or NOT) Spotify will crash and restart if I add a song to a playlis...
  • 1068 Views
  • 0 replies
  • 0 likes
  • 1068 Views
  • 0 replies
  • 0 likes

Spotify has been pause.

We have spotify on two android mobile phones and on our computer.We can not play our playlist on both mobile phones at the same time. The message: Spotify has been paused because spoyify is being used somewhere else....Is it not possible to here it o...

  • Casual Listener
  • We have spotify on two android mobile phones and on our computer. We can not play our playlist on both mobile phones at the same time. The message: Spotify has been paused because spoyify is be...
  • user-removed
  • Not applicable
  • 1202 Views
  • 3 replies
  • 0 likes
  • 1202 Views
  • 3 replies
  • 0 likes

playback

I have just signed up to premium but find that i cannot play any tracks from my playlist. I press play button but nothing happens. What am i dping wrong. Also can't play playlist when offline. I thought this was a feature for premium users. Need advi...

  • Casual Listener
  • I have just signed up to premium but find that i cannot play any tracks from my playlist. I press play button but nothing happens. What am i dping wrong. Also can't play playlist when offline. I thou...
  • Richard
  • Roadie
  • 1217 Views
  • 3 replies
  • 0 likes
  • 1217 Views
  • 3 replies
  • 0 likes

Is it possible to not clear the WHOLE cache?

Hi! I have a question about offline synching. I read that if I synch my playlists online, the playlists are saved on my phone (or my SD card??). If I want to have more space on my mobile phone to download apps and stuff, but my mobile Phone has so mu...

  • Newbie
  • Hi!   I have a question about offline synching. I read that if I synch my playlists online, the playlists are saved on my phone (or my SD card??).    If I want to have more space o...
  • Afront
  • Community Legend
  • 1430 Views
  • 1 replies
  • 0 likes
  • 1430 Views
  • 1 replies
  • 0 likes

Can't seem to get the mobile app to work

When I attempt to log in to the mobile app I keep getting the message that spotify uses a lot of data warning and when I hit ok it pop right back up is there a fix for this?

  • Casual Listener
  • When I attempt to log in to the mobile app I keep getting the message that spotify uses a lot of data warning and when I hit ok it pop right back up is there a fix for this?
  • CronoXF
  • Casual Listener
  • 1154 Views
  • 1 replies
  • 0 likes
  • 1154 Views
  • 1 replies
  • 0 likes

can not login

Hello! What´s going omn with the program really.Problems that it was linked onto my android Samsung Galaxy S.Uninstalled and rebooted the phone.I reinstalled again and now I can not log in, it´s only going up a warning about the need to check that it...

  • Music Fan
  • Hello! What´s going omn with the program really. Problems that it was linked onto my android Samsung Galaxy S. Uninstalled and rebooted the phone. I reinstalled again and now I can not log in, it´...
  • Boluson
  • Casual Listener
  • 2322 Views
  • 9 replies
  • 1 likes
  • 2322 Views
  • 9 replies
  • 1 likes

Premium Account - Offline Cached files no longer available!

Hi - I have a T-Mobile Samsung T989 Galaxy S II with Gingerbread 2.3.6 and a premium account. I use spotify daily on this device and almost always use my cached files and occasionally stream. This morning I opened the app and all my offline cached fi...

  • Newbie
  • Hi -   I have a T-Mobile Samsung T989 Galaxy S II with Gingerbread 2.3.6 and a premium account.   I use spotify daily on this device and almost always use my cached files and occasional...
  • divinelyplaced
  • Regular
  • 2261 Views
  • 3 replies
  • 0 likes
  • 2261 Views
  • 3 replies
  • 0 likes

Spotify and my HTC Evo 4g

after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offline mode" then shuts itself down. I'm wondering if t...

  • Casual Listener
  • after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offli...
  • dnewhardt
  • Casual Listener
  • 3384 Views
  • 4 replies
  • 0 likes
  • 3384 Views
  • 4 replies
  • 0 likes

Can not download Android app while I have premium account

HI I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it anymore as it says on the market: This item cannot be installed in y...

  • Regular
  • HI    I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it an...
  • NL_Kazoo
  • Regular
  • 2860 Views
  • 6 replies
  • 0 likes
  • 2860 Views
  • 6 replies
  • 0 likes

friends' stars

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

  • Newbie
  • i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?
  • David
  • Spotify Legend
  • 1558 Views
  • 1 replies
  • 0 likes
  • 1558 Views
  • 1 replies
  • 0 likes

Upgraded to premium but can't stream

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before I upgraded so I am not sure if this might have caus...

  • Newbie
  • I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before ...
  • 1324 Views
  • 0 replies
  • 0 likes
  • 1324 Views
  • 0 replies
  • 0 likes

Spotify wount play music.

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

  • Newbie
  • I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.
  • SteveBrammer
  • Community Legend
  • 2066 Views
  • 2 replies
  • 0 likes
  • 2066 Views
  • 2 replies
  • 0 likes

Systematic crash when adding a song to a playlist

Hi,Spotify crashes every time I add a song to a playlist.It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean install (clear cache, uninstall, restart device, reinsta...

  • Roadie
  • Hi, Spotify crashes every time I add a song to a playlist. It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean i...
  • licenced
  • Community Legend
  • 1817 Views
  • 1 replies
  • 1 likes
  • 1817 Views
  • 1 replies
  • 1 likes

Songs not showing on my phone

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone. Any suggestions?

  • Newbie
  • I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone.  Any suggestions? 
  • 1808 Views
  • 0 replies
  • 0 likes
  • 1808 Views
  • 0 replies
  • 0 likes

Intermittent Connection

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55. Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. I switched to Spotify because if I was at the office and my inter...

  • Casual Listener
  • I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55.   Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. &nbs...
  • Scoyn27
  • Casual Listener
  • 2362 Views
  • 4 replies
  • 0 likes
  • 2362 Views
  • 4 replies
  • 0 likes