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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Lockscreen music controls just stopped displaying

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscreen for spotify. I thought this was cool as I though...

Regular

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscre...

RoCremo

Newbie

6794 Views

9 replies

3 likes

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  • 3 likes

Local files on external SD? (Android)

I'm not talking about the sync files here. -Since I updated to the last version of Android yesterday I had to resync my offline playlist. -By then I discovered that it didn't find my local MP3 files on the external SD card, and instead started to syn...

Regular

I'm not talking about the sync files here.   -Since I updated to the last version of Android yesterday I had to resync my offline playlist. -By then I discovered that it didn't find my loc...

romanmestas

Regular

1288 Views

2 replies

1 likes

  • 1288 Views
  • 2 replies
  • 1 likes

Ownership bug

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms. Yesterday I found out that my playlist was owned by one of my friends, tha...

Music Fan

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms.   Yesterday I ...

OliK

Music Fan

524 Views

3 replies

0 likes

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  • 3 replies
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this track is not available? Third time I ask this...

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed to go online on my phone and undownload all my playl...

Regular

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed t...

Peter__

Community Legend

416 Views

3 replies

0 likes

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Global variable

Does spotify store the name of the current track/artist as a globally accessible variable on android? I've currently got tasker set up to do a number of nice things using media control settings, but I cannot find a way to let it access the current tr...

Newbie

Does spotify store the name of the current track/artist as a globally accessible variable on android?  I've currently got tasker set up to do a number of nice things using media control settings...

licenced

Community Legend

669 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloading starred song allover again.

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its really annoying cause when using my phones internet...

Casual Listener

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its ...

Liam

Community Legend

631 Views

1 replies

0 likes

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  • 1 replies
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I can't get spot on my kindle fire

although I have premium it keeps saying spot is offline

Newbie

although I have premium it keeps saying spot is offline

Peter__

Community Legend

924 Views

1 replies

0 likes

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  • 1 replies
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Unable to play music on my HTC One X

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X. Spotify is still working perfectly on both my desktop and my laptop. What happens: I start Spotify on my phone and it logs in...

Casual Listener

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X.    Spotify is still working perfectly on both my deskt...

lindst3dt

Casual Listener

1245 Views

3 replies

0 likes

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  • 3 replies
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My music keeps stopping

Hello, does anyone know why every song quits playing after about two minutes or so? It's so annoying, especially when I'm working and have to stop just to press play to start the song again. Can someone help me with this problem? I've already uninsta...

Casual Listener

Hello, does anyone know why every song quits playing after about two minutes or so? It's so annoying, especially when I'm working and have to stop just to press play to start the song again. Can some...

Romywilsonn

Newbie

28048 Views

37 replies

13 likes

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  • 13 likes

track is not available

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I do more? I want my playlists back! I need Music on...

Regular

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I...

Liam

Community Legend

302 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Unknown error code "-24"

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to install and a message comes up stating Unkown error...

Regular

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to ...

Liam

Community Legend

16073 Views

21 replies

0 likes

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Downloaded playlists effected by "Mobile Network Settings"

Hi, Downloaded playlists are effected by Android Settings. Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're grayed out). The problem is sporadic. Android 2.2 Spotify 0.5.4.73 (0.7.1.57...

Regular

Hi,   Downloaded playlists are effected by Android Settings.  Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're graye...

264 Views

0 replies

0 likes

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Spotify on Android: Just doesn't work

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began. At home I use Spotify on my desktop. No problems at all, but the android app is just crappy. Already contacted Spotify abou...

Regular

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began.   At home I use Spotify on my desktop. No problems at all, but ...

Liam

Community Legend

2001 Views

9 replies

0 likes

  • 2001 Views
  • 9 replies
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Why can't I rearrange playlist order on phone?

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app? I also looked around and it appears iPhone users CA...

Casual Listener

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app...

Joe

Community Legend

1805 Views

8 replies

3 likes

  • 1805 Views
  • 8 replies
  • 3 likes

SMS failing because of spotify?

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it is because of Spotify since it occured at the same t...

Casual Listener

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it i...

licenced

Community Legend

488 Views

3 replies

0 likes

  • 488 Views
  • 3 replies
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Syncing local files

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my phone is a now a live version of the song that is av...

Casual Listener

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my p...

minirat

Casual Listener

468 Views

2 replies

0 likes

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this track is not available? why?

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone again. What's happening, this is very annoying when...

Regular

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone ...

armado93

Regular

615 Views

3 replies

0 likes

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  • 3 replies
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My Premium isn't working

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the premium that I bought, suddenly stopped working. Ha...

Newbie

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the ...

Peter__

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Spotify outrageous background datausage

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing anything inperticular used almost 400mb of cellular da...

Casual Listener

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing any...

Liam

Community Legend

907 Views

3 replies

0 likes

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  • 3 replies
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Problems playing Cage Depart From Me

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I Lost It In Havertown, Teenage Hands, Look At What Yo...

Casual Listener

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I L...

devore360

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes