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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203666 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203666 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548917 Views

78 replies

3 likes

  • 548917 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456371 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

Not all tracks in playlist syncing to device

I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.

Casual Listener

I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.

katiebug324

Casual Listener

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Solved!! Android app not loading playlist with over 400 songs

I am trying out Spotify and comparing it to my Rhapsody subscription. One of the playlists I am recreating has over 400 songs, but it does not load on my Android app (Playlists page). If I create new playlists, they appear just fine (both before the ...

Casual Listener

I am trying out Spotify and comparing it to my Rhapsody subscription.  One of the playlists I am recreating  has over 400 songs, but it does not load on my Android app (Playlists page).&nbs...

stuart_w

Casual Listener

967 Views

2 replies

0 likes

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  • 2 replies
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" not logged in on fb"

Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even see my new notifications. I've tried subscribing thro...

Newbie

Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even se...

Joe

Community Legend

592 Views

1 replies

0 likes

Premium payment
  • 592 Views
  • 1 replies
  • 0 likes

Tracks sync very slowly

Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why? I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.

Regular

Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why?   I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.

337 Views

0 replies

0 likes

  • 337 Views
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Solved!! Samsung Galaxy S 3 does not show up in desktop client for syncing

Hello, I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client. I have the desktop app open (windows 7 SP1 x64) and I have the client opened on the phone. Both are connected to t...

Visitor

Hello,   I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client.  I have the desktop app open (windows 7 SP1 x64...

hnomad

Casual Listener

4738 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

When will Android have volume leveling feature?

When will Android have an option to level the volume between tracks recorded at different levels? This feature is available on the Windows application. Take a listen to the album "Jack Takes the Floor" by Jack Elliott, one of the lowest volume record...

Music Fan

When will Android have an option to level the volume between tracks recorded at different levels?  This feature is available on the Windows application.   Take a listen to the album "Ja...

Taylor

Community Legend

1258 Views

1 replies

1 likes

  • 1258 Views
  • 1 replies
  • 1 likes

can't download anymore songs, have 300

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

Regular

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...

Joe

Community Legend

2329 Views

3 replies

0 likes

  • 2329 Views
  • 3 replies
  • 0 likes

No sound

There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.

Newbie

There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.  

Joe

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Spotify randomly plays music and not in the task list when it does.

Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playlist, but it wasn't on the last playlist I've listen...

Casual Listener

Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playl...

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

memory full, but it's not full

Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so why isn't spotify downloading into that memory and how do I make...

Newbie

Hi there,   My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so wh...

Joe

Community Legend

1070 Views

1 replies

1 likes

  • 1070 Views
  • 1 replies
  • 1 likes

The white screen

Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator. I've been having the same problem and have run some tests. Spotify runs perfect...

Casual Listener

Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator.  I've been having the s...

588 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

White screen on Android

Samsung S3 GWas running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes bad.....rich

Newbie

Samsung S3 G Was running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes ba...

Jimmyspotify

Regular

3879 Views

14 replies

1 likes

  • 3879 Views
  • 14 replies
  • 1 likes

Solved!! galaxy s2 downloaded playlist that was working fine now won't play offline

hi there ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playlist, which still shows is downloaded, but then when i open it ...

Casual Listener

hi there   ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playl...

vaineh

Casual Listener

748 Views

2 replies

0 likes

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  • 2 replies
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Spotify App will not even open anymore on my HTC EVO .

.. I am a premium member and can not even get help through Spotify when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right way. I HAVE A SMART PHONE ...I PAY FOR PREMIUM ACCOUNT JUST TO L...

Newbie

.. I am a premium member and can not even get help through Spotify   when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right wa...

Peter__

Community Legend

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Radio feature won't change genres

OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue.I have 700 songs in my Starred folder and when I chose the Radio feature, especially when listening on my Samsung Note it tends to stay stuck on...

Music Fan

OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue. I have 700 songs in my Starred folder and when I chose the Radio feature, especially when l...

Peter__

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Solved!! Seriously flawed offline data management

Hi, it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely: 1) it seems to me that downloaded data is placed in the cache and the space occupied by an offline playlis...

Music Fan

Hi,   it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely:   1) it seems to me that downloaded...

tompabes

Music Fan

1371 Views

2 replies

0 likes

  • 1371 Views
  • 2 replies
  • 0 likes

Followers on desktop mistmatch with Android friends

First off, theres a mismatch with the name alone. On desktop version theyre called followers, on android theyre called friends. Secondly, my friends list on android is completely off compared to my followers list on desktop. Ive added and removed ple...

Casual Listener

First off, theres a mismatch with the name alone. On desktop version theyre called followers, on android theyre called friends.   Secondly, my friends list on android is completely off compa...

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Cant Sync My Local Files on Android

When I go to sync playlists to my Galaxy S3 on my computer, the little checkbox unchecks a half second after i click it, and my phone says "must be a premium subscriber to download music." This happens to local files in playlists too.

Casual Listener

When I  go to sync playlists to my Galaxy S3 on my computer, the little checkbox unchecks a half second after i click it, and my phone says "must be a premium subscriber to download music." This...

Joe

Community Legend

805 Views

5 replies

0 likes

  • 805 Views
  • 5 replies
  • 0 likes

local files will not sync to spotify mobile

Spotify local files are not available on my android mobile

Newbie

Spotify local files are not available on my android mobile

Joe

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

My spotify stopped working since the new update :(?

So, a couple of days ago there was a new update for spotify on my phone (samsung galaxy y pro), when i updated spotify it stopped working like i could no longer click the spotify button since my phone screen would just turn black for no reason ive ha...

Regular

So, a couple of days ago there was a new update for spotify on my phone (samsung galaxy y pro), when i updated spotify it stopped working like i could no longer click the spotify button since my phon...

Joe

Community Legend

3651 Views

33 replies

0 likes

  • 3651 Views
  • 33 replies
  • 0 likes