Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387783 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-
I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-
Not applicable
929 Views
9 replies
0 likes
I think it is because I have made a duplicate account through Facebook. Any advise???
I think it is because I have made a duplicate account through Facebook. Any advise???
Community Legend
363 Views
2 replies
0 likes
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...
Regular
720 Views
2 replies
0 likes
On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs. The desktop is correct (as there were some duplicates I removed) ... how do I get them to match up? Thanks
On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs. The desktop is correct (as there were some duplicate...
258 Views
0 replies
0 likes
Hey guys,a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown.Figured out, I added a song with a "ß" ("german" sharp s) in the title, which transfered to a black s...
Hey guys, a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown. Figured out, I added a song with a "ß" ...
302 Views
0 replies
1 likes
Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using Samsung Galaxy S4.
Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using S...
Community Legend
891 Views
7 replies
0 likes
I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices. I know that only 3 offline devices are allowed per account. I have spotify premi...
I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices. I know that only 3 off...
Casual Listener
492 Views
2 replies
0 likes
Playing the first "grayed out" track seems to get the downloader unstuck. This issue has been vexing me for some time! -Ethan
Playing the first "grayed out" track seems to get the downloader unstuck. This issue has been vexing me for some time! -Ethan
535 Views
0 replies
0 likes
I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the daysof being able to select for ourselves the sd ca...
I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the ...
310 Views
0 replies
0 likes
So I have Spotify on my desktop. I used to have around slightly over a thousand songs starred.Getting sick of it, I removed all of them and started again.Problem is, my phone still says I have a metric butt ton of songs still starred, when I don't. I...
So I have Spotify on my desktop. I used to have around slightly over a thousand songs starred. Getting sick of it, I removed all of them and started again. Problem is, my phone still says I hav...
Casual Listener
763 Views
2 replies
0 likes
Please read the comments in this thread:http://www.swedroid.se/officiella-apparna-for-twitter-och-spotify-uppdateras/#comments (It's in Swedish fyi, men det borde väl inte vara något problem?) I need to know what the problem is. What's taking so long...
Please read the comments in this thread: http://www.swedroid.se/officiella-apparna-for-twitter-och-spotify-uppdateras/#comments (It's in Swedish fyi, men det borde väl inte vara något probl...
Music Fan
886 Views
4 replies
2 likes
Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong password" I login via facebook any help?
Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong pa...
Casual Listener
400 Views
1 replies
0 likes
I'm using a Samsung Galaxy Note 10.1, unrooted. When a new song begins, the "Now playing" popup is consistently wrong, usually showing the details of the song that just ended rather than the new one beginning like it should. Any suggestions?
I'm using a Samsung Galaxy Note 10.1, unrooted. When a new song begins, the "Now playing" popup is consistently wrong, usually showing the details of the song that just ended rather than the new one ...
746 Views
0 replies
0 likes
I've seen some comment that the feature whereby the app would choose the location with most avail storage upon install wasn't working. Possibly that was in 5.12 and fixed since then. I have Android 4.1.2 on an S3. This morning I had 5.13.63 and the s...
I've seen some comment that the feature whereby the app would choose the location with most avail storage upon install wasn't working. Possibly that was in 5.12 and fixed since then. I have Android 4...
Casual Listener
926 Views
3 replies
0 likes
Hi All, There is a way of using the official Spotify application and forcing it to landscape. I came across and application today called GMD Smart Rotate, and it has the ability to force all applications to landscape. It comes in a free and pro versi...
Hi All, There is a way of using the official Spotify application and forcing it to landscape. I came across and application today called GMD Smart Rotate, and it has the ability to force a...
Community Legend
3871 Views
2 replies
1 likes
anytime im listening to a playlist, or the radio, after every song, the music stops playing. when i go back to the app, it says the song is playing, but their is no sound. if i want to keep listening, i have to skip to the next song. after that song,...
anytime im listening to a playlist, or the radio, after every song, the music stops playing. when i go back to the app, it says the song is playing, but their is no sound. if i want to keep listening...
432 Views
0 replies
0 likes
I`we downloded spotify on my Nexus tablet, but I cant seem to get it to play. Not even sure if i got it right either.. Wel, am I supposed to use the "radio" button to play my lists? When ever I try to "radio" a list, all I get is: sorry, can not radi...
I`we downloded spotify on my Nexus tablet, but I cant seem to get it to play. Not even sure if i got it right either.. Wel, am I supposed to use the "radio" button to play my lists? When ever I try t...
Regular
1319 Views
13 replies
0 likes
Hi! Shuffle use to work on my playlist, but it stopped working about a week ago on both my Droid Razor app or my computer. It just goes in the order I put my starred playlist, from one song to the next. Please help! Thank you, Jess
Hi! Shuffle use to work on my playlist, but it stopped working about a week ago on both my Droid Razor app or my computer. It just goes in the order I put my starred playlist, from one song to the ...
Community Legend
351 Views
1 replies
0 likes
Hi. Newbie here....installed Spotify on my PC with no issues. Imported all my tracks and playlists from Itunes--works like a charm. I then downloaded the Android mobile app and logged in. I'm on a 48 hr. premium trial, which as I understand it means ...
Hi. Newbie here....installed Spotify on my PC with no issues. Imported all my tracks and playlists from Itunes--works like a charm. I then downloaded the Android mobile app and logg...
307 Views
0 replies
0 likes
Hey I had the "No internet connection available" problem, so I tried to solve it by reinstalling Spotify. Well, I did that, but now it won't let me login. I've tried to reboot, force stop the app, changing internet settings, nothing works. Any help? ...
Hey I had the "No internet connection available" problem, so I tried to solve it by reinstalling Spotify. Well, I did that, but now it won't let me login. I've tried to reboot, force sto...
Casual Listener
896 Views
5 replies
0 likes
