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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111483 Views

26 replies

3 likes

  • 111483 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224290 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224290 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581589 Views

79 replies

3 likes

  • 581589 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478752 Views

577 replies

40 likes

Account
Free
  • 478752 Views
  • 577 replies
  • 40 likes

Solved!! Warning Pop up

Warning: Spotify Mobile consumes large amounts of data.If you stream music over mobile networks, it's importatn that you have a flat rate (fixed price for data transfer) subscription. Please check with your mobile operator if you're uncertain. As soo...

Casual Listener

Warning:   Spotify Mobile consumes large amounts of data. If you stream music over mobile networks, it's importatn that you have a flat rate (fixed price for data transfer) subscription. Plea...

bikerchick

Casual Listener

1790 Views

2 replies

0 likes

  • 1790 Views
  • 2 replies
  • 0 likes

Library filled with ....what?

Hi, I use Spotify on 3 different devices. On the Andorid app something curious is happening.In my desktop the library contains about 2700 songs, on the Android it contains more then 8000 songs! Why is that?Kind regards!

Music Fan

Hi,   I use Spotify on 3 different devices. On the Andorid app something curious is happening. In my desktop the library contains about 2700 songs, on the Android it contains more then 8000 s...

fmtv

Music Fan

948 Views

2 replies

0 likes

  • 948 Views
  • 2 replies
  • 0 likes

Cant see my playlists on galaxy s2

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

Newbie

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

David

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Solved!! Data warning message

My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling the app but nothing has changed. Any suggestions on how I can get Spotify to work on the Razr?

Casual Listener

My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling  the app but nothing has changed. Any suggestions on how ...

spitspotpremium

Roadie

3731 Views

5 replies

0 likes

  • 3731 Views
  • 5 replies
  • 0 likes

Why can't i play some songs from my playlist?

Hello Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal.Those songs ar all a bit grey and when i slectet them i get a error message telling me that that song isn't avaible in my region.t...

Music Fan

Hello   Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal. Those songs ar all a bit grey and when i slectet them i get a error ...

1375 Views

0 replies

0 likes

  • 1375 Views
  • 0 replies
  • 0 likes

a few gripes with android spotify

1. I have been prompted three times today to link to facebook. I didn't want to link to facebook when I signed up. I didn't want to link to facebook a couple of months ago when I complained about this constant pestering on the old support forums. I d...

Regular

1. I have been prompted three times today to link to facebook.  I didn't want to link to facebook when I signed up.  I didn't want to link to facebook a couple of months ago when I complain...

stevekeiretsu

Regular

1136 Views

2 replies

3 likes

  • 1136 Views
  • 2 replies
  • 3 likes

Unknown Error 112 when logging in

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook. Every time I open the Spotify app, it says that "another user put the app into offline mode". Then it forces me to go online. Then it always fails to logi...

Newbie

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook.   Every time I open the Spotify app, it says that "another user put the app into offline mo...

2975 Views

0 replies

3 likes

  • 2975 Views
  • 0 replies
  • 3 likes

Solved!! Galaxy S - Spotify

What happened, Why does Spotify crashes in my mobile hone?

Visitor

What happened, Why does Spotify crashes in my mobile hone?

user-removed

Not applicable

3346 Views

11 replies

0 likes

  • 3346 Views
  • 11 replies
  • 0 likes

Redesigned the Spotify Android app for fun

I started today getting mad at the Spotify android app on my ICS device. Granted - I'm lucky, mine works, but it's still so poorly designed and frustrating to use, it's missing features and is just plain ugly. So I redesigned it for fun:http://squizz...

Casual Listener

I started today getting mad at the Spotify android app on my ICS device.  Granted - I'm lucky, mine works, but it's still so poorly designed and frustrating to use, it's missing features and is ...

rferrett

Roadie

3199 Views

7 replies

24 likes

  • 3199 Views
  • 7 replies
  • 24 likes

Automatic Track Replacement causing sync problems with android client

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable. I believe all the tracks have fallen out of license and are now played-thru on my PCclient viaSpotify's Automatic Track Replacement (actually linking)....

Regular

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable.  I believe all the tracks have fallen out of license and are now played-thru on my PCclient via...

1106 Views

0 replies

0 likes

  • 1106 Views
  • 0 replies
  • 0 likes

Moving offline files to a new Android handset/sd card

I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card (also Android)?

Visitor

I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card ...

rferrett

Roadie

1427 Views

4 replies

0 likes

  • 1427 Views
  • 4 replies
  • 0 likes

offline storage space on android

I only have 4409 MB of total storage space for my offline playlists. Is that normal? Is there a way to get more? I don't like streaming because it tends to mess up playback so I would like to just sync all my music to offline playlists but I run out ...

Newbie

I only have 4409 MB of total storage space for my offline playlists.  Is that normal?  Is there a way to get more?  I don't like streaming because it tends to mess up playback so I wou...

rferrett

Roadie

1800 Views

2 replies

0 likes

  • 1800 Views
  • 2 replies
  • 0 likes

App crashes every time I try and play song

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm running the latest version of android and the latest ...

Newbie

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm ru...

Terth

Casual Listener

1318 Views

1 replies

0 likes

  • 1318 Views
  • 1 replies
  • 0 likes

Music stutters constantly after a few minutes

Hi, I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but then the player freezes up and music stutters contantly. It's ...

Music Fan

Hi,   I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but th...

Richard

Community Legend

1546 Views

1 replies

0 likes

  • 1546 Views
  • 1 replies
  • 0 likes

fix the android app or i change to Wimp!

I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists!I paying for the service an would like to get an working app for my money! I have nexus s with ICS!

Newbie

I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists! I paying for the service an would like to get an working app for my money!   I ...

membrudez

Newbie

1206 Views

2 replies

3 likes

  • 1206 Views
  • 2 replies
  • 3 likes

Punch 1x p3nis

Don't buy it, it's beyons crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**

Newbie

Don't buy it, it's beyons  crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**

721 Views

0 replies

0 likes

  • 721 Views
  • 0 replies
  • 0 likes

Random crashes

Hello.I'm experiencing random crashes on the spotify android app. Here's the output from logcat. D/AudioPolicyService( 1379): stopOutput() tid 1489 D/AudioPolicyManagerBase( 1379): stopOutput() output 4, stream 3, session 1504 I/AudioPolicyManagerBas...

Casual Listener

Hello. I'm experiencing random crashes on the spotify android app.   Here's the output from logcat.   D/AudioPolicyService( 1379): stopOutput() tid 1489 D/AudioPolicyManagerBase( 1379)...

marypiemorris

Newbie

3045 Views

8 replies

0 likes

  • 3045 Views
  • 8 replies
  • 0 likes

Solved!! Renewed Premium, It Isn't Working... Again.

I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling me I need to sign up for premium. I did. There's eve...

Visitor

I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling m...

meahtenoha

Spotify

1863 Views

3 replies

0 likes

  • 1863 Views
  • 3 replies
  • 0 likes

Solved!! Android client update (unofficial info) (ICS)

Still no news from spotify considering an update (atleast officially)..But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this forum regarding an update, i figured i'd post this.dan^sp...

Gig Goer

Still no news from spotify considering an update (atleast officially).. But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this foru...

SteveBrammer

Community Legend

14631 Views

34 replies

1 likes

  • 14631 Views
  • 34 replies
  • 1 likes

Very Strange Account activity help...

Hi All Very strange one happening to me i am on the "3" UK network and i had free 6 months in 2010-11 and after that i never used it, Then my wife gets a email saying she has 10hrs free spotify a month so i think "I wonder if i have that as well" so ...

Newbie

Hi All   Very strange one happening to me i am on the "3" UK network and i had free 6 months in 2010-11 and after that i never used it, Then my wife gets a email saying she has 10hrs free spot...

David

Spotify Legend

2246 Views

1 replies

0 likes

  • 2246 Views
  • 1 replies
  • 0 likes