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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111481 Views

26 replies

3 likes

  • 111481 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224277 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224277 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581575 Views

79 replies

3 likes

  • 581575 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478734 Views

577 replies

40 likes

Account
Free
  • 478734 Views
  • 577 replies
  • 40 likes

Spotify Android App is crashes unexpectedly all the time?

I am currently a Spotify Premium member and I use Spotify on Android. Whenever my app downloads enough songs, the app will crash. This crash will terminate spotify within 3 seconds since its launch and I can't do anything except uninstall and reinsta...

Casual Listener

I am currently a Spotify Premium member and I use Spotify on Android.    Whenever my app downloads enough songs, the app will crash. This crash will terminate spotify within 3 seconds sin...

Rankhar

Roadie

4352 Views

2 replies

0 likes

  • 4352 Views
  • 2 replies
  • 0 likes

Sound quality, mediocre at best, need higher bitrates! Any plans for higher?

Im really disappointed with the sound quality that spotify provides on the mobile. I believe it provides 160kbps ogg, comparable to 192kbps MP3, but you can hear the music start to break up and become muffled, particularly on tracks that have a lot g...

Casual Listener

Im really disappointed with the sound quality that spotify provides on the mobile. I believe it provides 160kbps ogg, comparable to 192kbps MP3, but you can hear the music start to break up and ...

David

Spotify Legend

1445 Views

1 replies

1 likes

  • 1445 Views
  • 1 replies
  • 1 likes

Solved!! "Radio" not available in mobile mode?

i love spotify. good program....i have fixed the issues of "off line" when mobile.....turns out i changed my FB password, so it was locked in on my old login.....i simply deleted the app, reloaded and FIXST!! one thing that troubles me.....how come i...

Newbie

i love spotify. good program....i have fixed the issues of "off line" when mobile.....turns out i changed my FB password, so it was locked in on my old login.....i simply deleted the app, reloaded an...

David

Spotify Legend

3390 Views

1 replies

0 likes

  • 3390 Views
  • 1 replies
  • 0 likes

ICS (android 4) and Transformer Prime syncing problems

Hi. I haven't found any real answer to this. The problem I, and a lot of other people are having, is that Spotify freezes up after syncing 50-60 songs. Then I have to log out, then log in again. Then the app is stucked in offline mode. Has this anyth...

Casual Listener

Hi.    I haven't found any real answer to this.  The problem I, and a lot of other people are having, is that Spotify freezes up after syncing 50-60 songs.  Then I have to log...

stodge_pj

Casual Listener

1579 Views

6 replies

0 likes

  • 1579 Views
  • 6 replies
  • 0 likes

Android app crashes when trying to play local music files

Like the subject says, the Android app on my Galaxy Nexus crashes when trying to play local music files. I have a bunch of files starred, a mix of local music files and stuff off of Spotify which syncs to my phone. I play through the Starred playlist...

Newbie

Like the subject says, the Android app on my Galaxy Nexus crashes when trying to play local music files. I have a bunch of files starred, a mix of local music files and stuff off of Spotify which syn...

rferrett

Roadie

1278 Views

4 replies

1 likes

  • 1278 Views
  • 4 replies
  • 1 likes

Samsung Galaxy TAB

Hii.... When i log on spotify on my tab, it telling me that i have to make sure that it uses much data to run spotify, i press ok and the same message keeps going on and on and on.... so i cant log on???So please,, help me..... Maria

Newbie

Hii....   When i log on spotify on my tab, it telling me that i have to make sure that it uses much data to run spotify, i press ok and the same message keeps going on and on and on.... so i c...

Spyke

Roadie

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Spotify Movil

Hola,tengo una cuenta premiun,,y cuadno quiero iniciar sesion desde el movil (Android),me dice:" Nombre de usuario o contraseña no validos "

Newbie

Hola,tengo una cuenta premiun,,y cuadno quiero iniciar sesion desde el movil (Android),me dice:" Nombre de usuario o contraseña no validos "

Psychotoxic

Music Fan

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

bad working network

My phone android huawei u8220 is not working at all with spotify. When I start its lo´gging me out after a a about 30 seconds. with other network programs it's working but with spotify not. What to do?

Newbie

My phone android  huawei u8220 is not working at all with spotify. When I start its lo´gging me out after a a about 30 seconds. with other network programs it's working but with spotify not. Wha...

768 Views

0 replies

0 likes

  • 768 Views
  • 0 replies
  • 0 likes

Shuffle button mysteriously disappeared

The button to toggle shuffle has magically disappeared on my Dell Streak 7 running 3.2. I am paying $10/mo for this, it'd be nice if it worked properly.

Newbie

The button to toggle shuffle has magically disappeared on my Dell Streak 7 running 3.2. I am paying $10/mo for this, it'd be nice if it worked properly.

912 Views

0 replies

0 likes

  • 912 Views
  • 0 replies
  • 0 likes

Congratulations! Worst Android App I have ever used.

Hello, Due to the amazing efforts of everyone at Spotify you win the coveted Worst Android App of 2012. You cleverly designed in all kinds of features to piss your users off such as, disappearing for no reason while playing, regularly switching into ...

Newbie

Hello,    Due to the amazing efforts of everyone at Spotify you win the coveted Worst Android App of 2012. You cleverly designed in all kinds of features to piss your users off such as, d...

1191 Views

0 replies

1 likes

  • 1191 Views
  • 0 replies
  • 1 likes

spotify premium just stopped working

I've had Sotify premium on my phone for more than 6 months but know it has stopped working. Doesn't log in, just a black screan. Why?? Anyone who knows how to fix it?

Newbie

I've had Sotify premium on my phone for more than 6 months but know it has stopped working. Doesn't log in, just a black screan.  Why?? Anyone who knows how to fix it?

gms49

Regular

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Spotify Android issues a real dropped ball

I've been a Napster subscriber (£15 a month) for 8 years. I took out a premium subscription for Spotify a couple of days ago out of frustration with the relaunched apps from Rhapsody for Napster: the desktop software and the phone app aren't a patch ...

Roadie

I've been a Napster subscriber (£15 a month) for 8 years. I took out a premium subscription for Spotify a couple of days ago out of frustration with the relaunched apps from Rhapsody for Napster: the...

Rankhar

Roadie

1719 Views

3 replies

1 likes

  • 1719 Views
  • 3 replies
  • 1 likes

Message I just sent to Subscription Support

Hi, Thanks to Spotify's poor Android support the client no longer logs in on any of my mobile devices: Samsung Galaxy S 2Samsung Galaxy NexusSamsung Nexus SMotorola Xoom I'd like a refund of my remaining subscription as I have moved to Rdio. If they ...

Newbie

Hi,   Thanks to Spotify's poor Android support the client no longer logs in on any of my mobile devices:   Samsung Galaxy S 2 Samsung Galaxy Nexus Samsung Nexus S Motorola Xoom &nbs...

946 Views

0 replies

3 likes

  • 946 Views
  • 0 replies
  • 3 likes

Another user has put Spotify offline. Help!

Hi, I am using Spotify on my galaxy S2 on a month's free trial . Whenever I put the app offline it works fine for about 4-5 hours. However if I leave it longer than this and try to open the app I get the message "Another user has put Spotify offline....

Regular

Hi, I am using Spotify on my galaxy S2 on a month's free trial . Whenever I put the app offline it works fine for about 4-5 hours. However if I leave it longer than this and try to open the app I get...

ralph

Casual Listener

1656 Views

5 replies

0 likes

  • 1656 Views
  • 5 replies
  • 0 likes

Premium Member with 3G?

is streaming [galaxy tab] with 3G smoothly? rentable?

Casual Listener

is streaming [galaxy tab] with 3G smoothly? rentable?

user-removed

Not applicable

1210 Views

4 replies

0 likes

  • 1210 Views
  • 4 replies
  • 0 likes

Spotify repeatedly crashes with error 112 on Google Nexus S on ICS 4.0.3

Nuff said. I'm a premium subscriber and this is unacceptable. What is the ICS story? Is there one? I love Spotify but am this close to moving to MOG...

Newbie

Nuff said. I'm a premium subscriber and this is unacceptable. What is the ICS story? Is there one? I love Spotify but am this close to moving to MOG... 😕 

985 Views

0 replies

3 likes

  • 985 Views
  • 0 replies
  • 3 likes

Rdio Launching in Europe

http://www.siliconrepublic.com/new-media/item/26473-rdio-coming-to-all/ And their Adroid app looks really nice. https://play.google.com/store/apps/details?id=com.rdio.android.ui&hl=en If Spotify don't pull their finger out soon, they will lose all th...

Gig Goer

http://www.siliconrepublic.com/new-media/item/26473-rdio-coming-to-all/   And their Adroid app looks really nice.    https://play.google.com/store/apps/details?id=com.rdio.android....

931 Views

0 replies

0 likes

  • 931 Views
  • 0 replies
  • 0 likes

Offline Mode - aaaaaaaaarrrggggggghhhhhhhhhhhhhh!!!

I have a laptop, Samsung GS2 and an Asus Transformer Prime running ICS. The phone and laptop work fine, but the tablet will never stay online for long, even when I am on a stable wifi connection and have logged out on all other devices. I actually ha...

Music Fan

I have a laptop, Samsung GS2 and an Asus Transformer Prime running ICS.   The phone and laptop work fine, but the tablet will never stay online for long, even when I am on a stable wifi connec...

licenced

Community Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

I can't get out of "offline" mode!

I have a droid X2.. downloaded Spotify, and it plays local music but not anything from my Spotify account. I don't see where to toggle online/offline! Stays this way even when connected to WiFi. The top line says "Spotify" and under that, it says "Yo...

Casual Listener

I have a droid X2.. downloaded Spotify, and it plays local music but not anything from my Spotify account. I don't see where to toggle online/offline!  Stays this way even when connected to WiFi...

jrcstudios

Casual Listener

2249 Views

5 replies

0 likes

  • 2249 Views
  • 5 replies
  • 0 likes

Always offline

Can't get out of offline mode on my phone - on the laptop it works fine. I see that many people have the same problem, and have tried the suggested fixes (changing password etc) without success. Am paying a lot of money for Premium so would like this...

Newbie

Can't get out of offline mode on my phone - on the laptop it works fine. I see that many people have the same problem, and have tried the suggested fixes (changing password etc) without success. Am p...

Jenah

Casual Listener

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes