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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392116 Views

545 replies

35 likes

Account
Free
  • 392116 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8248 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution spotify not playing offline

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

Casual Listener

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

JoshuaJoshtheJosh

Casual Listener

32405 Views

14 replies

2 likes

  • 32405 Views
  • 14 replies
  • 2 likes

Superuser Contribution Alexa's not showing on Spotify app anymore.

PlanPremiumCountryUSADeviceGoogle Pixel 5aOperating SystemAndroid 12 My Question or IssueEverything was peachy just over a week ago and then BAM, I cannot see any of my 7 echos on the Spotify app. I can talk to Alexa and she will play anything as nor...

Visitor

Plan Premium Country USA Device Google Pixel 5a Operating System Android 12   My Question or Issue Everything was peachy just over a week ago and then BAM, I cannot see any of my 7 ech...

Sonice

Casual Listener

219590 Views

44 replies

13 likes

  • 219590 Views
  • 44 replies
  • 13 likes

Superuser Contribution WEIRD ANDROID APP ISSUE (PREMIUM FEATURES).

Plan Free/Premium Country SPAIN Device Galaxy S20 Ultra / Galaxy Tab S7+ Operating System (Android 13, both devices) My Question or Issue: Spotify app downloaded from Play Store in both devices. I DIDN'T UPDATE TO PREMIUM. The weird issue is, when I ...

Casual Listener

Plan Free/Premium   Country SPAIN   Device Galaxy S20 Ultra / Galaxy Tab S7+   Operating System (Android 13, both devices)       My Question ...

JordiGTR

Casual Listener

575 Views

4 replies

0 likes

  • 575 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot use SD card - read the sticky and tried lots

Hi,So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried: Uninstalling the appRemoving the com.spotifyetc folders from the SD card and the...

Visitor

Hi, So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried:   Uninstalling the ...

Not applicable

760 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution The music quality on my spotify app is worse than that on spotify lite app.

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on both apps. So to check what was going on I download...

Casual Listener

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on ...

jdrch

Newbie

38477 Views

12 replies

5 likes

  • 38477 Views
  • 12 replies
  • 5 likes

Superuser Contribution Unable to change "remove played episode" settings in podcasts

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...

Casual Listener

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it    Plan Premiu...

Teddy12345

Casual Listener

1528 Views

8 replies

5 likes

  • 1528 Views
  • 8 replies
  • 5 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

Regular

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I cr...

Westenisme

Visitor

2580 Views

4 replies

2 likes

Account
Premium
  • 2580 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify prevents android phone from auto-locking

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown.- it does not lock when some video is playing (eg tiles with moving pictures) there should be a difference in video that...

Visitor

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown. - it does not lock when some video is playing (eg tiles with moving...

Kangaroo857

Music Fan

8115 Views

48 replies

4 likes

  • 8115 Views
  • 48 replies
  • 4 likes

Superuser Contribution Using Spotify offline with Android phone in car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 12? My Question or IssueHello, I recently downloaded my playlists to play offline in my car to avoid using Data. I noticed however, that the quality of the songs are worse when p...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 12?   My Question or Issue Hello,   I recently downloaded my playlists to play offline in my car t...

redorav

Casual Listener

1984 Views

5 replies

1 likes

  • 1984 Views
  • 5 replies
  • 1 likes

Superuser Contribution Player controls in my notifications panel not working ?

PlanPremiumCountryCanadaDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue I am not able to like/unlike, rewind, pause, or skip forward using the player controls that popup in the my notifications, example shown the image, whenev...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   I am not able to like/unlike, rewind, pause, or skip forward using th...

Yordan

Moderator

1717 Views

5 replies

0 likes

  • 1717 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't set up voice controls.

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...

Regular

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and ever...

Drose60

Newbie

5589 Views

18 replies

1 likes

  • 5589 Views
  • 18 replies
  • 1 likes

Superuser Contribution Automatically switches device but only when I'm listening podcast

I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...

Music Fan

I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...

k_no

Newbie

25502 Views

85 replies

8 likes

  • 25502 Views
  • 85 replies
  • 8 likes

Solved!!Superuser Contribution Android app showing blank window only

PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...

Regular

Plan Premium Country USA Device Chromebook Operating System Current Chrome   My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...

msa_socal

Regular

2239 Views

8 replies

0 likes

  • 2239 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music played from the Queue is not reflected in the "Recently Played" list

Old Man trying to use Spotify here.....I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that.My "Recently Played" list only displays thing that I play, and no...

Casual Listener

Old Man trying to use Spotify here..... I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that. My "Recent...

Nuktuk

Gig Goer

2085 Views

2 replies

0 likes

  • 2085 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists will randomly start playing in some random order even when shuffle is off

Plan : PremiumCountry : USA Device : Pixel 7 ProOperating System : Android 13 My Question or Issue I have a playlist that I add music new music to and want to listen to albums in the order they were intended. However, Spotify will randomly decide to ...

Regular

Plan : Premium Country : USA   Device : Pixel 7 Pro Operating System : Android 13    My Question or Issue   I have a playlist that I add music new music to and want t...

mat-simon

Casual Listener

4084 Views

7 replies

1 likes

  • 4084 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problem with some local files

PlanPremiumCountrySwedenDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueHi! Some of my local files are greyed out and there is an exclamation mark besides them. If I click on these songs they start to play but the playlist alwa...

Roadie

Plan Premium Country Sweden Device Samsung Galaxy S21 Operating System Android 13   My Question or Issue Hi! Some of my local files are greyed out and there is an exclamation mark besi...

Jasonro

Visitor

5568 Views

10 replies

1 likes

  • 5568 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Disable concert banner and duo popups I get every week

PlanPremiumCountryFranceDeviceNothing Phone 1Operating SystemAndroid 13 My Question or IssueEvery week I get a banner on the top of the app, letting me know there is a concert for a specific artist in 2024. It's the same ad every week.Also, I get pop...

Regular

Plan Premium Country France Device Nothing Phone 1 Operating System Android 13   My Question or Issue Every week I get a banner on the top of the app, letting me know there is a concer...

fooobar

Music Fan

4198 Views

15 replies

14 likes

  • 4198 Views
  • 15 replies
  • 14 likes

Superuser Contribution Spotify crashing / long delays / loading long // Android 13 MIUI14

Hi,I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now:- spotify loading really long- crashing way to often- there is a 10 or more seconds delay when changing a songWhat I've done so far:...

Casual Listener

Hi, I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now: - spotify loading really long - crashing way to often - there is a 10 or mo...

TBSM

Visitor

3467 Views

6 replies

0 likes

  • 3467 Views
  • 6 replies
  • 0 likes

Superuser Contribution Storage Translation Issue - Brazilian Portuguese

PlanPremiumCountryBrazilDevicePOCO X6 5GOperating SystemAndroid 13Spotify Version9.0.18.604 My Question or IssueWhen you follow these steps: "Click on Profile Picture > Settings and Privacy > Offline Mode and Data Saving" on the storage session, it d...

Visitor

Plan Premium Country Brazil Device POCO X6 5G Operating System Android 13 Spotify Version 9.0.18.604   My Question or Issue When you follow these steps: "Click on Profile Picture &gt...

Yordan

Moderator

5077 Views

2 replies

0 likes

  • 5077 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lite can't play music

PlanFreeCountrySouth KoreaDeviceXiaomi Redmi K30SOperating SystemAndroid 12 My Question or IssueSpotify lite can't play music and flashes back once music is played. All other functions work fine and the internet is fine.

Visitor

Plan Free Country South Korea Device Xiaomi Redmi K30S Operating System Android 12   My Question or Issue Spotify lite can't play music and flashes back once music is played. All other...

mahilad

Casual Listener

1703 Views

2 replies

0 likes

  • 1703 Views
  • 2 replies
  • 0 likes