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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390964 Views

545 replies

35 likes

Account
Free
  • 390964 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8163 Views

0 replies

7 likes

  • 8163 Views
  • 0 replies
  • 7 likes

What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

Casual Listener

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...

MNowlan

Visitor

3152 Views

4 replies

1 likes

bass
boost
eq
surround
Surroundsound
  • 3152 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can I transfer albums from another service?

PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...

Regular

Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...

ShahzaibZafar

Casual Listener

3154 Views

3 replies

0 likes

  • 3154 Views
  • 3 replies
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Superuser Contribution Spotify crashes or stops on start up when using home wi-fi. Walkman android 9.

PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...

Visitor

  Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9   My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...

MihailY

Moderator

366 Views

3 replies

0 likes

  • 366 Views
  • 3 replies
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Superuser Contribution Disable autostart

Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...

Yordan

Moderator

12628 Views

12 replies

1 likes

  • 12628 Views
  • 12 replies
  • 1 likes

Superuser Contribution Picture-in-picture issues

[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...

Visitor

[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...

OscarDC

Moderator

1353 Views

3 replies

0 likes

  • 1353 Views
  • 3 replies
  • 0 likes

Solved!! Songs unavailable [India]

PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.

Newbie

  Plan Premium Country India   Device Android  Operating System A. Oreo   My Question or Issue   When will WARNER BROS content be available. So many of my favori...

315ndexydyw2er5up5rn

Visitor

7812 Views

3 replies

11 likes

  • 7812 Views
  • 3 replies
  • 11 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

7726 Views

73 replies

12 likes

  • 7726 Views
  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3343 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1319 Views

4 replies

2 likes

  • 1319 Views
  • 4 replies
  • 2 likes

Superuser Contribution Android Auto - "getting your selection..."

PlanPremiumCountryUSADeviceSamsung S21 Ultra / GMC Terrain (Android AutoOperating SystemAndroid 12 My Question or Issue I just picked up a new 2022 GMC Terrain. When I select a playlist, I can see the songs, but when I try to play a song, the app han...

Newbie

Plan Premium Country USA Device Samsung S21 Ultra / GMC Terrain (Android Auto Operating System Android 12   My Question or Issue   I just picked up a new 2022 GMC Terrain.  ...

Samsop

Newbie

15615 Views

36 replies

11 likes

  • 15615 Views
  • 36 replies
  • 11 likes

Solved!!Superuser Contribution How to stop Spotify opening automatically on mobile?

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and the music controls show up in my notification bar on m...

Gig Goer

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and t...

WinGage

Newbie

81149 Views

52 replies

6 likes

  • 81149 Views
  • 52 replies
  • 6 likes

Superuser Contribution Android Auto: Albums not showing up

PlanPremiumCountryGermanyDevicePixel 6 / Hyundai i20Operating SystemAndroid 13 My Question or IssueHi,I am new to use Spotify in my Car with Android Auto, but I have one issue with the App. When browsing my library I can select and filter all my arti...

Regular

Plan Premium Country Germany Device Pixel 6 / Hyundai i20 Operating System Android 13   My Question or Issue Hi, I am new to use Spotify in my Car with Android Auto, but I have one is...

Threep

Casual Listener

5607 Views

14 replies

2 likes

  • 5607 Views
  • 14 replies
  • 2 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

DJDubenDeFresh

Visitor

18753 Views

22 replies

2 likes

  • 18753 Views
  • 22 replies
  • 2 likes

Superuser Contribution Visual Bug - Cutted/Rounded Corners On Rectangular/Full Screen

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad that way. Please fix it. PlanPremium DeviceSamsung G...

Newbie

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad t...

PatrickDan

Visitor

468 Views

2 replies

0 likes

rounded corners
s24 ultra
visual bug
  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

Threep

Casual Listener

1563 Views

4 replies

16 likes

  • 1563 Views
  • 4 replies
  • 16 likes

Superuser Contribution Track list doesn't highlight which song is currently playing

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font.The video screenshot linked shows this better than I can explai...

Regular

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font. The video ...

Maria

Moderator

660 Views

7 replies

0 likes

  • 660 Views
  • 7 replies
  • 0 likes

Spotify not supported on Android 15

PlanPremium Family PlanCountrySwedenDeviceCar Stereo With AndroidOperating SystemAndroid 15 My Question or IssueI have a brand new car stereo with Andriod 15, there google play says Spotify do not support this system. I can install many other apps wi...

Casual Listener

Plan Premium Family Plan Country Sweden Device Car Stereo With Android Operating System Android 15   My Question or Issue I have a brand new car stereo with Andriod 15, there google pl...

ribezaz

Spotify Star

289 Views

1 replies

1 likes

  • 289 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't change quality settings

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multiple times, even by force stopping the app. Feels li...

Newbie

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multi...

Eni

Moderator

890 Views

5 replies

0 likes

  • 890 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android app crashes when desktop app plays from folders

PlanPremiumCountryUSADeviceSamsung s21Operating Systemandroid 13 My Question or IssueI often play playlist folders with shuffle on the desktop app. I am aware that the android app does not support playing from folders, so I always make sure that I ch...

Newbie

Plan Premium Country USA Device Samsung s21 Operating System android 13   My Question or Issue I often play playlist folders with shuffle on the desktop app. I am aware that the androi...

OscarDC

Moderator

117 Views

1 replies

0 likes

  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

Newbie

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...

Yordan

Moderator

11371 Views

17 replies

4 likes

  • 11371 Views
  • 17 replies
  • 4 likes