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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390985 Views

545 replies

35 likes

Account
Free
  • 390985 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8174 Views

0 replies

7 likes

  • 8174 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

Casual Listener

Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...

gmilovanovic

Newbie

81701 Views

29 replies

5 likes

  • 81701 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify disappears from android media controls when not playing

PlanPremiumCountryUSADeviceSamsung S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen I use Spotify or other media players, they appear in the Android Media Controls Notification Bar as expected. When I pause music from most oth...

Regular

Plan Premium Country USA Device Samsung S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When I use Spotify or other media players, they appear in the Android M...

Salman7236

Regular

4942 Views

13 replies

2 likes

  • 4942 Views
  • 13 replies
  • 2 likes

Superuser Contribution Something Went Wrong

PlanPremiumCountryUS Device(Samsung Galaxy s10) My Question or IssueWhen I try to search for songs I get a message that says something went wrong. Have another go? With a Try Again button. I have tried restarting, uninstalling, logging out, etc. Noth...

Casual Listener

Plan Premium Country US   Device (Samsung Galaxy s10)   My Question or Issue When I try to search for songs I get a message that says something went wrong.  Have another go?&n...

12150541838

Casual Listener

1830 Views

11 replies

5 likes

  • 1830 Views
  • 11 replies
  • 5 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

12150541838

Casual Listener

33618 Views

27 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 33618 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Reversii

Newbie

31601 Views

37 replies

3 likes

  • 31601 Views
  • 37 replies
  • 3 likes

Superuser Contribution Stuttering on Chromecast device

PlanPremiumCountryHungaryDeviceChromecast HDOperating SystemAndroid My Question or IssueAbout a month ago my spotify application started to stutter randomly on my Chromecast device, I'm convinced that problem is only with the application, my internet...

Casual Listener

Plan Premium Country Hungary Device Chromecast HD Operating System Android   My Question or Issue About a month ago my spotify application started to stutter randomly on my Chromecast ...

baratella2

Casual Listener

2373 Views

12 replies

0 likes

  • 2373 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify Not connecting to android TV

PlanFree/PremiumCountryBahrain DeviceSamsung S24+Sony TV X900HOperating SystemAndroid 16 My Question or IssueMy issue is that all of a sudden My Spotify App won't connect me to My Sony TV, when ever I click devices on the app and select my TV it just...

Newbie

Plan Free/Premium Country Bahrain   Device Samsung S24+ Sony TV X900H Operating System Android 16   My Question or Issue My issue is that all of a sudden My Spotify App won't co...

Vasil

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit Content Permission Keeps Turning Off

PlanPremium DuoCountryUnited StatesDevicePixel Pro 10Operating SystemAndroid 16My Question or Issue:My permission to play explicit content keeps turning off, causing my own playlists (including ones I've downloaded), to have greyed out songs. This on...

Casual Listener

Plan Premium Duo Country United States Device Pixel Pro 10 Operating System Android 16 My Question or Issue: My permission to play explicit content keeps turning off, causing my own playlist...

Novy

Moderator

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

jeroen_xxx

Music Fan

8697 Views

20 replies

12 likes

  • 8697 Views
  • 20 replies
  • 12 likes

Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

witusmix

Casual Listener

519 Views

3 replies

1 likes

  • 519 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Casual Listener

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

Tymu888

Visitor

36084 Views

126 replies

7 likes

artwork cover
avrcp
bluetooth
  • 36084 Views
  • 126 replies
  • 7 likes

Superuser Contribution The playlist downloaded to the SD card disappears.

PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA) My Question or IssueI usually download playlis...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...

Kumikardo

Casual Listener

655 Views

5 replies

0 likes

  • 655 Views
  • 5 replies
  • 0 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

Georg9741

Regular

9243 Views

12 replies

3 likes

  • 9243 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution Spotify abre sozinho quando conecta fono bluetooth

PlanPremiumCountryBrasilDeviceXiaomi Mi 9Operating SystemAndroid My Question or IssueToda vez que meu fone conecta com o celular o spotify começa a tocar a ultima música que foi escutada. Ele na verdade nem chega a abrir o app, mas fica com atalho na...

Casual Listener

Plan Premium Country Brasil Device Xiaomi Mi 9 Operating System Android    My Question or Issue Toda vez que meu fone conecta com o celular o spotify começa a tocar a ultima músic...

Marcusvsb

Newbie

65394 Views

25 replies

0 likes

  • 65394 Views
  • 25 replies
  • 0 likes

Incorrect player display

Plan Premium FamilyCountryItalyDeviceXiaomi Redmi Note 12 ProOperating SystemAndroid 13My Question or IssueI changed the system font on my smartphone (Xiaomi Redmi Note 12 Pro). Now, when I open the Spotify player, instead of displaying the forward, ...

Newbie

Plan  Premium Family Country Italy Device Xiaomi Redmi Note 12 Pro Operating System Android 13 My Question or Issue I changed the system font on my smartphone (Xiaomi Redmi Note 12 Pro)...

Amay

Spotify Star

127 Views

1 replies

0 likes

  • 127 Views
  • 1 replies
  • 0 likes

Solved!! Shazam - not able to connect to Spotify premium

PlanPremiumCountryU.S.A.Device(Samsung Galaxy S10)Operating System(Android Version 9; One UI version 1.1)My Question or IssueMy Spotify premium account was connected to my Shazam app (as the default streaming service). But I noticed songs I Shazam no...

Newbie

Plan Premium Country U.S.A. Device (Samsung Galaxy S10) Operating System (Android Version 9; One UI version 1.1) My Question or Issue My Spotify premium account was connected to my Shazam ap...

MrAhmed

Visitor

16696 Views

15 replies

0 likes

Android
Connection failed
Shazam
  • 16696 Views
  • 15 replies
  • 0 likes

Superuser Contribution The Spotify app could seriously be better

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

Newbie

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...

invinceible

Casual Listener

19517 Views

18 replies

24 likes

  • 19517 Views
  • 18 replies
  • 24 likes

Superuser Contribution No rewind - Premium user, latest os, clean install

PlanPremiumCountryUSDevicePixel 6Operating SystemAndroid 16My Question or IssueOn all playback modes (lock screen, big player in app, mini player in the app) there are only "next/previous" buttons, no "rewind/FF" buttons at all. Long pressing Next/Pr...

Regular

Plan Premium Country US Device Pixel 6 Operating System Android 16 My Question or Issue On all playback modes (lock screen, big player in app, mini player in the app) there are only "next/pr...

Joan

Moderator

303 Views

6 replies

0 likes

  • 303 Views
  • 6 replies
  • 0 likes

Gapless playback isn't working Google Home + Spotify Connect

I see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it

Music Fan

I see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it 😞     

rndm2

Music Fan

375 Views

2 replies

1 likes

  • 375 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify wrong calcul of left minutes in podcast episode

PlanFree/PremiumCountryPortugal Device Operating SystemAndroid My Question or IssueWhile in "Your episodes" when we see the list of episodes and we have some episode on going let say the episode has 30 minutes, and we are in the minute 3.It is writte...

Regular

  Plan Free/Premium Country Portugal   Device   Operating System Android   My Question or Issue While in "Your episodes" when we see the list of episodes and we have s...

mmortal03

Roadie

3492 Views

30 replies

3 likes

  • 3492 Views
  • 30 replies
  • 3 likes