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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry EnglandDeviceAcer TabletOperating SystemAndroid My Question or Issue I've had Spotify premium for a good while now with no issues. All of sudden I am getting this error which effectively closes Spotify. I uninstalled and installed,...
Plan Premium Country England Device Acer Tablet Operating System Android My Question or Issue I've had Spotify premium for a good while now with no issues. All of sudden ...
Casual Listener
588 Views
2 replies
0 likes
PlanPremiumCountryU.S.A Device Operating SystemNewest Android Update My Question or IssueWhat is this basic music selector and why did it change? I used to be able to see the album cover and be able to slide throughout the song.
Plan Premium Country U.S.A Device Operating System Newest Android Update My Question or Issue What is this basic music selector and why did it change? I used to be abl...
Roadie
314 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy s8Operating System android version 8.0.0 My Question or IssueWhenever a song with a video loop/gif instead of album artwork (such as songs from Migos, Rae Sremmurd's or Tune-Yards new albums) is played the v...
Plan Premium Country USA Device Samsung Galaxy s8 Operating System android version 8.0.0 My Question or Issue Whenever a song with a video loop/gif inst...
Community Legend
1528 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceLG G5, Model LG-H831Operating SystemAndroid 7.0, Nougat My Question or Issue For about 10 days now, I haven't been able to play any stored music in my Library, while not connected to Wi-Fi or data. I have even, as recen...
Plan Premium Country Canada Device LG G5, Model LG-H831 Operating System Android 7.0, Nougat My Question or Issue For about 10 days now, I haven't been able to play ...
Roadie
1135 Views
5 replies
0 likes
Premium/ United States Pixel 2 XL My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better. 1st screenshot(music menu) : The bar at the bottom could be lowered, and the top b...
Premium/ United States Pixel 2 XL My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better. 1st ...
Community Legend
823 Views
1 replies
2 likes
PlanPremiumCountry UKDeviceS6Operating SystemAndroid My Question or Issue I am having the common issue of music keep downloading over cellular. I cannot turn it off as this feature is disabled !!! how do I enable it so I can at least stop it eating p...
Plan Premium Country UK Device S6 Operating System Android My Question or Issue I am having the common issue of music keep downloading over cellular. I cannot turn it off...
Casual Listener
937 Views
6 replies
0 likes
PlanPremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen I connect my Bluetooth transmitter to my phone, my now playing screen becomes a simplified version of itself with no album artwork and the only o...
Plan Premium Country United States Device Samsung Galaxy S7 Operating System Android My Question or Issue When I connect my Bluetooth transmitter to my phone, my now p...
Regular
3575 Views
19 replies
4 likes
PlanPremiumCountry United StatesDeviceLG Stylo 3 PlusOperating SystemAndroid 7.0 My Question or Issue When I lock my phone, or close out of spotify, spotify will always stop streaming. I've used wired and bluetooth headphones, cleared the cache, and ...
Plan Premium Country United States Device LG Stylo 3 Plus Operating System Android 7.0 My Question or Issue When I lock my phone, or close out of spotify, spotify will al...
Roadie
568 Views
1 replies
1 likes
Spotify Premium, Andoid album art has disappeared. Now all I get is this...
Spotify Premium, Andoid album art has disappeared. Now all I get is this...
Regular
1110 Views
9 replies
0 likes
I think I have found a glitch while logging on to Spotify when it was previously offline.On my mobile phone, I use Spotify in offline mode to save on my mobile data while listening to Spotify in the car. Now the app did log out and I cannot log in ag...
I think I have found a glitch while logging on to Spotify when it was previously offline. On my mobile phone, I use Spotify in offline mode to save on my mobile data while listening to Spotify in th...
Community Legend
542 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei Honor 8 LiteOperating SystemAndroid 7.0 My Question or Issue If I add one or more whole albums they appear in alphabetical order and not sorted by album and song order (according to the album added). I have the pl...
Plan Premium Country Sweden Device Huawei Honor 8 Lite Operating System Android 7.0 My Question or Issue If I add one or more whole albums they appear in alphabetical order and...
Casual Listener
1781 Views
10 replies
0 likes
DevicePixel XL (but I think this happened with my last phone too, a Nexus) Operating SystemAndroid OreoSpotify v8.4.62 (the most recent available, afaik -- and honestly, I don't think this was a problem with older versions... I've been using Spotify ...
Device Pixel XL (but I think this happened with my last phone too, a Nexus) Operating System Android Oreo Spotify v8.4.62 (the most recent available, afaik -- and honestly, I don'...
Roadie
365 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceSony Xperia XZOperating SystemAndroid Oreo 8.0.0 My Question or IssueLlevo más de un año sin poder pasar las canciones descargadas a la SD externa. Otras aplicaciones acceden sin problemas. Spotify nunca pregunta por perm...
Plan Premium Country Spain Device Sony Xperia XZ Operating System Android Oreo 8.0.0 My Question or Issue Llevo más de un año sin poder pasar las canciones descargadas a la SD e...
Spotify
1220 Views
4 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung S6 edge Operating System(Android) My Question or IssueHow do I run both Spotify and Audible at the same time?
Plan Free/Premium Country Device Samsung S6 edge Operating System (Android) My Question or Issue How do I run both Spotify and Audible at the same time?
Newbie
7069 Views
3 replies
1 likes
PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.
Plan Premium Country US Device Samsung Galaxy S8 Operating System (Android) My Question or Issue The screen displayed while a track is playing shows no album art....
Roadie
1794 Views
7 replies
2 likes
PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.
Plan Premium Country US Device Samsung Galaxy S8 Operating System (Android) My Question or Issue The screen displayed while a track is playing shows no album art....
Roadie
299 Views
1 replies
0 likes
PlanPremiumCountry USA Device Samsung Galaxy 9Operating SystemAndroid My Question or Issue My Now Playing display has changed to this very basic screen and regardless of whether or not I have the behind the lyrics option selected in my settings, it s...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android My Question or Issue My Now Playing display has changed to this very basic screen a...
Not applicable
2922 Views
4 replies
1 likes
PlanPremiumCountryUS Happening on both android and windows On the way home I was listening to Spotify on my android phone. It went to an album called Volunteer by Old Crow Medicine show and keeps starting and repeating the early parts of songs. I had...
Plan Premium Country US Happening on both android and windows On the way home I was listening to Spotify on my android phone. It went to an album called Volun...
Roadie
925 Views
1 replies
0 likes
Hi all,App crashes when trying to share song or playlist with friends.Yes app is up to date and have tried to delete and reinstall Please help PlanPremiumCountry NZDeviceSamsung S8+Operating SystemAndroid Oreo.
Hi all, App crashes when trying to share song or playlist with friends. Yes app is up to date and have tried to delete and reinstall Please help Plan Premium Country &n...
Roadie
995 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S8+Operating SystemOreo My Question or IssueSuddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ability to swipe to next/prev song) changes to some screen without artwork and...
Plan Premium Country USA Device Galaxy S8+ Operating System Oreo My Question or Issue Suddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ab...
Roadie
911 Views
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1 likes
