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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386558 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8026 Views

0 replies

7 likes

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Superuser Contribution I want to play only the music I filtered with the search option in a playlist.

PlanPremiumCountryPanama DeviceHuawei Mate 10 ProOperating SystemAndroid Oreo My Question or Issue Previously, when I searched for a specific thing on a playlist on spotify, only the things that matched what I searched would play. I would like to kno...

Casual Listener

Plan Premium Country Panama  Device Huawei Mate 10 Pro Operating System Android Oreo   My Question or Issue  Previously, when I searched for a specific thing on a playlist on...

Darom1198

Casual Listener

1045 Views

4 replies

0 likes

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Solved!! "Currently Playing" notification

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueCopied from original post that was closed: "I've noticed a recent "feature" that will display a "Now Playing" notification on my phone when I have the deskt...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Copied from original post that was closed:    "I've notice...

jsannn

Community Legend

2712 Views

5 replies

0 likes

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Some liked songs wont show on playlist?

Hi all! Since I last updated spotify ive bwen having issues with my liked songs. When I favorite a song sometimes it will appear in my favorites and other times it won't. Tried doing a clean reinstall but didnt work. I am a free user and have a LG K2...

Newbie

Hi all! Since I last updated spotify ive bwen having issues with my liked songs. When I favorite a song sometimes it will appear in my favorites and other times it won't. Tried doing a clean reinstal...

334 Views

0 replies

0 likes

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Wifi connection problem

PlanFamily PlanCountry BrazilDeviceAndroid (OnePlus 5T)Operating SystemOxygenOS 5.1.5 My Question or IssueHi, My name is Diana, I am having trouble when connecting the app Spotify to the internet via Wifi, and it is the ONLY app that I having this ki...

Casual Listener

  Plan Family Plan Country  Brazil Device Android (OnePlus 5T) Operating System OxygenOS 5.1.5   My Question or Issue Hi,  My name is Diana, I am having trouble when c...

6padq3cumtx4mat

Casual Listener

813 Views

2 replies

0 likes

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Bad quality of the sound

I saw other posts that Spotify didnt seem to finish addressing. Spotify on my computer with my wireless headphones sounds terrible now, last week was fine. It works fine on my phone. Ive been through all the potential fixes and settings nothing is wo...

Casual Listener

I saw other posts that Spotify didnt seem to finish addressing. Spotify on my computer with my wireless headphones sounds terrible now, last week was fine. It works fine on my phone. Ive been through...

Ryanx0r

Composer

373 Views

1 replies

0 likes

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Problem with downloading

Im using lg 4k andriod phone for spotify. Im a preium memeber and i hooked up my expanable memory by using a 64GB micro sd and now its saying ive reach my maxium downloads but when i go to my settings, it says ive only used 8.45 GB. Its really f**kin...

Newbie

Im using lg 4k andriod phone for spotify. Im a preium memeber and i hooked up my expanable memory by using a 64GB micro sd and now its saying ive reach my maxium downloads but when i go to my setting...

Joe

Community Legend

468 Views

2 replies

0 likes

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App crush after trying to share playlists

PlanPremiumCountryIsraelDeviceOnePlus3Operating SystemAndroid 8.0.0 OxygenOS version 5.0.4 My Question or Issue How to reproduce: open "Your Library"open "Playlists"open the options menu on any playlist (⋮) choose "Share" Result:App crush after tryin...

Newbie

Plan Premium Country Israel Device OnePlus3 Operating System Android 8.0.0 OxygenOS version 5.0.4   My Question or Issue   How to reproduce:   open "Your Library" open...

Ryanx0r

Composer

426 Views

1 replies

1 likes

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Superuser Contribution Adding to queue cancels shuffle.

This is an issue that's been happening only on Android. I have a Pixel 2 and have tested this on my friends Android devices and the same thing always happens. When I shuffle my library and add any song to queue, it cancels the shuffle and only plays ...

Casual Listener

This is an issue that's been happening only on Android. I have a Pixel 2 and have tested this on my friends Android devices and the same thing always happens. When I shuffle my library and add any so...

SergioDavid

Roadie

1056 Views

4 replies

0 likes

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Spotify Plays The Wrong Song in the Search UI

Hi there, when I hit play on Steambreather by Mastodon in the Search page, it plays the wrong song.Steambreather is no longer the first song in the "Steambreather Song Radio" and when I hit play on Steambreather, it plays the first song in the Steamb...

Casual Listener

Hi there, when I hit play on Steambreather by Mastodon in the Search page, it plays the wrong song. Steambreather is no longer the first song in the "Steambreather Song Radio" and when I...

22siyqdicbj7zvx

Casual Listener

486 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Won't Recognize a song with 2 artists

PlanPremium (Family)Country MexicoDeviceSamsung Galaxy S7Operating SystemAndroid 8 OreoMy Question or Issue There's this album, CDCC (by La Fouine), which I enjoyed very much in Spotify last year. Sadly, it was removed (please bring it back, guys) an...

Casual Listener

  Plan Premium (Family) Country  Mexico Device Samsung Galaxy S7 Operating System Android 8 Oreo My Question or Issue  There's this album, CDCC (by La Fouine), which I enjoye...

SergioDavid

Roadie

946 Views

1 replies

0 likes

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Requesting Song or Adding My Own

I've recently found some new songs that I want to add to my Spotify but I can't find them on the app. Is there any way to request songs to be added or to somehow add my own? I saw a playlist with a song that I wanted in it earlier and it looked like ...

Newbie

I've recently found some new songs that I want to add to my Spotify but I can't find them on the app. Is there any way to request songs to be added or to somehow add my own? I saw a playlist with a s...

Loxer

Community Legend

1406 Views

1 replies

0 likes

add
Help
songs
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Downloaded music on SD card not recognized

PlanPremiumCountry FranceDeviceLenovo Moto G4/Honor 5C/Lenovo Moto E4Operating SystemAndroid 7.0 My Question or IssueHi, I'm having troubles with using dowloaded musics on Spotify Android. I use my account on 3 devices on which I download musics on t...

Casual Listener

Plan Premium Country  France Device Lenovo Moto G4/Honor 5C/Lenovo Moto E4 Operating System Android 7.0   My Question or Issue Hi, I'm having troubles with using dowloaded musics ...

Jose_M

Spotify Star

3591 Views

10 replies

0 likes

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Disappearing widget and music playback randomly stops.

PlanPremiumCountryNetherlands, possible world-wide DeviceOnePlus 3, 3T, 5, 5T, 6 (I askes my friends with those phones, they have the same issue)Operating SystemAndroid Oreo My Question or Issue For a couple of weeks I, and a lot of my friends have b...

Regular

Plan Premium Country Netherlands, possible world-wide   Device OnePlus 3, 3T, 5, 5T, 6 (I askes my friends with those phones, they have the same issue) Operating System Android Oreo &nb...

Rediwed1

Regular

936 Views

2 replies

1 likes

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  • 2 replies
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Solved!! Random music plays when im not even using Spotify

PlanPremiumCountry UKDeviceSamsung galaxy J5 2017Operating SystemAndroid My Question or Issue Yesterday I didn't press play on spotify on on my computer but it randomly started playing edm/dubstep music. Nothing I had ever listened to before.Then las...

Newbie

Plan Premium Country  UK Device Samsung galaxy J5 2017 Operating System Android   My Question or Issue  Yesterday I didn't press play on spotify on on my computer but it rand...

Nico

Community Legend

2668 Views

1 replies

0 likes

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Superuser Contribution Occasional Spotify playback controls out of sync with actual playback

PlanPremiumCountry FranceDeviceLG G6Operating SystemAndroid 8.0 My Question or IssueI've only had the phone since a little more than a month, when I received it brand new, so the install is quite fresh.I noticed some bad behavior with Spotify: someti...

Casual Listener

Plan Premium Country  France Device LG G6 Operating System Android 8.0   My Question or Issue I've only had the phone since a little more than a month, when I received it brand ne...

fengapapit

Music Fan

3516 Views

4 replies

2 likes

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Superuser Contribution Spotify doesnt play new songs in playlist

PlanFreeCountryThe NetherlandsDevice Samsung Galaxy 8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I add new songs into my playlist and play them on shuffle, the new songs are not played. The only way to get it to w...

Newbie

Plan Free Country The Netherlands Device  Samsung Galaxy 8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  If I add new song...

Alfredo

Roadie

533 Views

1 replies

0 likes

Shuffle Playlist
Songs not playing
Spotify
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Superuser Contribution Variety of problems on S7

PlanPremiumCountry UKDeviceSamsung S7Operating System Android 8.0.0Spotify version: 8.4.66.733 armV7 My Question or Issue I've been using my S7 for a while now and have had a variety of problems...1) The classic issue of once pausing a song on the lo...

Casual Listener

  Plan Premium Country  UK Device Samsung S7 Operating System   Android 8.0.0 Spotify version: 8.4.66.733 armV7   My Question or Issue  I've been using my S7 for...

JulianA_Bogota

Roadie

866 Views

1 replies

1 likes

controls
lock button
lock screen
S7
skip songs
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Superuser Contribution Searching reports that there's no internet connection while playing music not in cache

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now you may think that this music is in the cache, but I...

Casual Listener

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now y...

JulianA_Bogota

Roadie

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

New update had weird side effect

Plan PremiumCountry UKDevice One+5Operating System Android 8.1.0 My Question or Issue Hi all. Lately approved a new update for my Spotify app on Android from the Playstore. Only problem is, now my profile name appears under the name of EVERY song? Fo...

Casual Listener

Plan Premium Country UK Device One+5 Operating System Android 8.1.0   My Question or Issue   Hi all. Lately approved a new update for my Spotify app on Android fr...

Nico

Community Legend

657 Views

3 replies

0 likes

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  • 3 replies
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Sync Issue between Windows Desktop App and Android App

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0 My Question or Issue Syncing my entire song catalog from Windows 10 PC to Android App is no longer possible. It has stopped working completely. No solution that has been posted has been ...

Newbie

Plan Premium Country  Canada Device LG G6 Operating System Android 8.0   My Question or Issue  Syncing my entire song catalog from Windows 10 PC to Android App is no longer p...

Loxer

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes