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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118737 Views

27 replies

4 likes

  • 118737 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239481 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239481 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600324 Views

79 replies

3 likes

  • 600324 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492819 Views

581 replies

42 likes

Account
Free
  • 492819 Views
  • 581 replies
  • 42 likes

Original game soundtracks section doesn't show in gaming category

PlanFreeCountryUnited States DeviceGoogle Pixel 2Operating SystemAndroid 9.0 My Question or Issue When browsing on PC, if you go to Home > Genres & Moods > Gaming you get 3 categories. Popular Playlists, Podcasts, and Original Game Soundtracks. When ...

Newbie

Plan Free Country United States   Device Google Pixel 2 Operating System Android 9.0   My Question or Issue  When browsing on PC, if you go to Home > Genres & Moods &...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing lyrics?

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify? E.g. more than half the songs of Linkin Park's Meteora as well as hybrid theory album don't have any lyrics. But when I...

Casual Listener

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify?   E.g. more than half the songs of Linkin Park's Meteora as w...

TomLegend

Spotify Legend

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
  • 0 likes

Multiple bugs since last week or so

PlanPremiumCountry NLDeviceONE PLUS 5Operating SystemAndroid Oreo My Question or Issue Since last week (or so) I'm having multiple problems with the spotify app on android. Problem 1 (seen multiple posts about this one)After starting the app it redow...

Regular

Plan Premium Country  NL Device ONE PLUS 5 Operating System Android Oreo   My Question or Issue  Since last week (or so) I'm having multiple problems with the spotify app on ...

Heffalord

Newbie

4194 Views

7 replies

10 likes

bugs
  • 4194 Views
  • 7 replies
  • 10 likes

Superuser Contribution Why to use "Spotify connect" if doesn't save the same song history?

PlanFree/PremiumCountry MXDevicePc and AndroidOperating System My Question or Issue I don't know if there's a solution to choose to not connect to other dispositives while using Spotify from Pc. I can't stop it from connecting to my phone and vice ve...

Visitor

Plan Free/Premium Country  MX Device Pc and Android Operating System     My Question or Issue   I don't know if there's a solution to choose to not connect to other dis...

TomLegend

Spotify Legend

1241 Views

3 replies

0 likes

Android
PC
Windows
Windows 10
Windows 10 Creator
  • 1241 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not internet connection... again

PlanPremiumCountry UsaDeviceMoto ZOperating SystemUnsure, but is up to date My Question or Issue No internet connection I've put a screenshot of my phone, on Spotify; with it spinning continuously with no connection, even though you can see in the to...

Newbie

Plan Premium Country  Usa Device Moto Z Operating System Unsure, but is up to date   My Question or Issue  No internet connection I've put a screenshot of my phone, on Spotif...

TomLegend

Spotify Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Fair Phone2 Lock Screen Mode

Hello guys,I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to actually unlock my phone every time I want to switch or skip a...

Casual Listener

  Hello guys, I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to...

lena120590

Casual Listener

1125 Views

2 replies

0 likes

  • 1125 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth in the car

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question I use my spotify app via bluetooth in my car on my pioneer to play music, however when I turn the volume up over 30 my stereo shuts off compl...

Newbie

Plan Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question I use my spotify app via bluetooth in my car on my...

TomLegend

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Alarm not connecting to Spotify

PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or Issue The clock app that came with the phone allows me to choose a playlist from Spotify to wake me up, but sometimes it just plays this high pitched beeping like a s...

Casual Listener

Plan Premium Country  US Device Google Pixel 2 Operating System Android Pie   My Question or Issue  The clock app that came with the phone allows me to choose a playlist from...

Jose_M

Spotify Star

1716 Views

1 replies

1 likes

  • 1716 Views
  • 1 replies
  • 1 likes

Local files are distorted on mobile device

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

1116 Views

0 replies

1 likes

local files
Mobile
Premium
  • 1116 Views
  • 0 replies
  • 1 likes

Superuser Contribution Song not available on Android but plays on desktop app.

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of artists music would not play for me anymore, despit...

Visitor

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of ...

user-removed

Not applicable

1289 Views

6 replies

0 likes

  • 1289 Views
  • 6 replies
  • 0 likes

Player showing in notification bar when I'm playing it on Computer

PlanPremiumCountry ItalyDeviceXiaomi redmi 5 plus My Question or Issue When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I check app in use on my phone, I see Spotify even if it is not true(it is on my c...

Casual Listener

Plan Premium Country  Italy Device Xiaomi redmi 5 plus  My Question or Issue  When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I ...

AeroZ

Composer

939 Views

5 replies

1 likes

  • 939 Views
  • 5 replies
  • 1 likes

Super annoying auto repeat and auto randomize

Spotify PremiumCountry: GermanyDevice: Google PixelOperating System: Android 9.0 My Question or Issue For a few weeks now, anytime I play back any song or album on my phone, it automatically activates REPEAT ALL and RANDOM. This is extremely annoying...

Newbie

Spotify Premium Country: Germany Device: Google Pixel Operating System: Android 9.0   My Question or Issue   For a few weeks now, anytime I play back any song or album on my phone, i...

562 Views

0 replies

3 likes

  • 562 Views
  • 0 replies
  • 3 likes

App keeps crashing

PlanPremiumCountry CanadaDeviceSamsung galaxyA5Operating Android My Question or Issue App keeps stoping after playing like 2 songs.And it's not showing on the notification panel while playing in the background.

Newbie

Plan Premium Country  Canada Device Samsung galaxyA5 Operating  Android   My Question or Issue  App keeps stoping after playing like 2 songs.And it's not showing on the ...

forcedrevival

Gig Goer

585 Views

2 replies

2 likes

  • 585 Views
  • 2 replies
  • 2 likes

Superuser Contribution Constant crashes or failing to load

PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...

Newbie

Plan Premium Country  England Device Samsung Galaxy 9, Operating System Android    My Question or Issue  Hi, Everytime i use my spotify it either fails to load or cr...

forcedrevival

Gig Goer

708 Views

2 replies

0 likes

Other
  • 708 Views
  • 2 replies
  • 0 likes

Radio Autoplay Not Turning Off When Switched Off

PlanFreeCountry DeviceNexus 5XOperating SystemAndroid 8.1.0 My Question or Issue I have the option to turn off Autoplay under the Playback settings. However, even when I turn it off, it will still start playing similar songs. On top of that, it doesn...

Newbie

Plan Free Country   Device Nexus 5X Operating System Android 8.1.0   My Question or Issue  I have the option to turn off Autoplay under the Playback settings. However, even w...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

When storage in SD, When I'm offline, the app send me to login

PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...

Regular

Plan Premium Country  México Device Samsung Galaxy 8 Operating System Android 7 My Question or Issue  I bought a new SD card and I use it in my Samsung s8. In settings -> storag...

Victor171

Regular

1239 Views

4 replies

0 likes

card
Login
Sd
storage
  • 1239 Views
  • 4 replies
  • 0 likes

Music crashing every ten minutes.

PlanPremiumCountry GermanyDeviceMotorola Moto G6Operating SystemAndroid Oreo My Question or Issue My music stops every 10 minutes now for half an hour. I'm listening with my Bluetooth earplugs to it.Does anyone know what's going on?

Regular

Plan Premium Country  Germany Device Motorola Moto G6 Operating System Android Oreo   My Question or Issue  My music stops every 10 minutes now for half an hour. I'm listenin...

Nico

Community Legend

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

App Crash (Share)

When I try to share a music, the application is restart. I Can't see sharing options. PlanPremiumCountry TurkeyDeviceOnePlus 5Operating SystemAndroid 8.1.0

Newbie

When I try to share a music, the application is restart. I Can't see sharing options.  Plan Premium Country  Turkey Device OnePlus 5 Operating System Android 8.1.0  

Joe

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Çalma listesinin yanındaki sayılar

Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba

Newbie

Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
  • 0 likes

Çevrimdışı

Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyimÇevrimdışı olduğumuzda profilime erişemez miyim

Newbie

   Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyim Çevrimdışı olduğumuzda profilime erişemez miyim  

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes