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Android

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 35976 Views
  • 64 replies
  • 25 likes
  • 35976 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 874110 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 874110 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25573 Views
  • 3 replies
  • 0 likes
  • 25573 Views
  • 3 replies
  • 0 likes

Superuser Contribution Browse and radio errors

PlanPremiumCountry AustraliaDeviceNokia 6Operating System(Android Oreo) My Question or IssueI'm unable to access browse or radio on the app. When I try and access any radio stations I get an error saying radio is not available and when I go to browse...

  • Newbie
  • Plan Premium Country  Australia Device Nokia 6 Operating System (Android Oreo)   My Question or Issue I'm unable to access browse or radio on the app.    When I t...
  • Alfredo
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist songs greyed out and not available

I have a Spotify Premium account and over the years have created a number of Playlists. A number of my older playlists however are now greyed out, majority of songs in them are greyed out with others still available. I have reset my phone, Samsung S8...

  • Regular
  • I have a Spotify Premium account and over the years have created a number of Playlists.  A number of my older playlists however are now greyed out, majority of songs in them are greyed out with ...
  • SergioDavid
  • Roadie
  • 675 Views
  • 3 replies
  • 0 likes
  • 675 Views
  • 3 replies
  • 0 likes

Old version of the app

Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.

  • Newbie
  • Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help. 
  • Loxer
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Spotify stops playing music randomly

PlanPremiumCountry FinlandDevicehuawei y7 2017Operating Systemandroid My Question or Issue How do you fix this?

  • Newbie
  • Plan Premium Country  Finland Device huawei y7 2017 Operating System android   My Question or Issue  How do you fix this? 
  • Loxer
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random playlist played (that I've never played before)

Premium.Samsung s7 android 7.0. My Question or IssueI use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before. In the morning it adds some random playlist. Even it it does play my chosen playl...

  • Newbie
  • Premium. Samsung s7 android 7.0.   My Question or Issue I use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before.   In the m...
  • Alfredo
  • Roadie
  • 773 Views
  • 1 replies
  • 4 likes
  • 773 Views
  • 1 replies
  • 4 likes

App de Spotify reinicia mi teléfono

Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla.PlanPremiumCountry MéxicoDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue La app de Spotify reunixir mi teléfono.

  • Visitor
  • Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla. Plan Premium Country  México Device Nokia 5 Operating System Android Oreo   My Question or...
  • 597 Views
  • 0 replies
  • 0 likes
  • Android 8
    nokia 5
    Reinicia
    Reinicio
  • 597 Views
  • 0 replies
  • 0 likes

Superuser Contribution Automatic pausing of the music in sleep mode or standby emui 8.0 Huawei p20

PlanPremiumCountry DeviceHuawei p20lit3Operating SystemEmui 8.0 My Question or Issue My new phone just started to automatically pause the music after 10 second of standby and I already tried to disactivate the battery saving on Spotify. How I can fix...

  • Newbie
  •   Plan Premium Country   Device Huawei p20lit3 Operating System Emui 8.0   My Question or Issue   My new phone just started to automatically pause the music after ...
  • Alfredo
  • Roadie
  • 782 Views
  • 1 replies
  • 0 likes
  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline auf iphone obwohl

Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich auch mit dem iPhone tein. Sonst nicht. Neuinstallation und ...

  • Casual Listener
  • Hallo,   auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich...
  • Alfredo
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

How do I download songs in SD-Card instead of internal memory

I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7

  • Newbie
  • I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny???  Sorry for bad english...
  • Joe
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

  • Regular
  • Plan Premium Country  Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0)   My Question or Issue The "Downloading X of Y" notification keeps popping up all th...
  • Pagge
  • Regular
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Low volume problem...

Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from another apps, the volume is going low. You know, if ...

  • Casual Listener
  • Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from a...
  • ptasBey
  • Casual Listener
  • 1133 Views
  • 2 replies
  • 0 likes
  • 1133 Views
  • 2 replies
  • 0 likes

Spotify keeps creating a download notification and keeps my phone awake

PlanPremiumCountryArgentinaDeviceMOTO G4 PLUSOperating System7.0My Question or IssueSpotify keeps creating a download notification (downward arrow) every minute and it keeps my phone awake and that keeps draining my battery. I tried reinstalling spot...

  • Casual Listener
  • Plan Premium Country Argentina Device MOTO G4 PLUS Operating System 7.0 My Question or Issue Spotify keeps creating a download notification (downward arrow) every minute and it keeps my phon...
  • dijara
  • Regular
  • 19612 Views
  • 4 replies
  • 18 likes
  • 19612 Views
  • 4 replies
  • 18 likes

New Update

My Question or IssueThere's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's called you can no longer add Albums to playlists without g...

  • Newbie
  • My Question or Issue There's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's calle...
  • Loxer
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Shuffle Function
    Update
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ridiculous loading times (Android 7.0, Spotify 8.4...)

PlanPremiumCountry - Europe DeviceSamsung Galaxy S 7Operating SystemAndroid 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous loading times - very often, but not always. It takes 5 to 10 minutes very often until I can hear mus...

  • Regular
  •   Plan Premium Country - Europe   Device Samsung Galaxy S 7 Operating System Android 7.0, Spotify 8.4.56.803 armV7   My Question or Issue   Spotify has ridiculous lo...
  • tmotl
  • Regular
  • 695 Views
  • 3 replies
  • 0 likes
  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

  • Casual Listener
  • Plan Premium Country  Poland Device LG G6 Operating System Android 8.0.0   My Question or Issue  Since about a week I have very annoying problem with Spotify. It stops playi...
  • So_Y512
  • Casual Listener
  • 2202 Views
  • 5 replies
  • 0 likes
  • 2202 Views
  • 5 replies
  • 0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

  • Gig Goer
  • Plan Premium Country Belgium    Device Samsung A3 2017   Operating System Andriod Oreo (8.0.1)   My Question or Issue Hello  again Spotify Support, I discovere...
  • leroinain
  • Casual Listener
  • 818 Views
  • 2 replies
  • 1 likes
  • andriod
  • 818 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

  • Casual Listener
  • The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...
  • Alfredo
  • Roadie
  • 847 Views
  • 3 replies
  • 0 likes
  • 847 Views
  • 3 replies
  • 0 likes

Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

  • Casual Listener
  • Premium Uruguay Huawei mate 10 lite Android 8   Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...
  • Loxer
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

  • Newbie
  • So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play.    I have read numerous posts saying that the shuf...
  • Loxer
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

  • Newbie
  • Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted).   Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...
  • sax759
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes