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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111233 Views

26 replies

3 likes

  • 111233 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223801 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223801 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581008 Views

79 replies

3 likes

  • 581008 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478365 Views

577 replies

40 likes

Account
Free
  • 478365 Views
  • 577 replies
  • 40 likes

unable to search

Plan PremiumCountry MalaysiaDevicesamsung galaxy s6Operating Systemandroid 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a songs it says that i currently in offline mode. i have checked the offline and its not enab...

Newbie

Plan  Premium Country  Malaysia Device samsung galaxy s6 Operating System android 7.0   My Question or Issue  i cannot search for songs. whenever i want to search for a ...

397 Views

0 replies

1 likes

  • 397 Views
  • 0 replies
  • 1 likes

Why Spotify use 1.7Gb of my internal storage without any downloaded songs?

PlanPremium DeviceHonor 7Operating SystemAndroid My Question or Issue Why Spotify use a lot of my internal storage without any downloaded songs?

Newbie

  Plan Premium   Device Honor 7 Operating System Android   My Question or Issue  Why Spotify use a lot of my internal storage without any downloaded songs?

Loxer

Community Legend

1121 Views

1 replies

0 likes

internal storage
memory
  • 1121 Views
  • 1 replies
  • 0 likes

App and Wi Fi

PlanPremiumCountry DevicePixelOperating System AndroidMy Question or IssueHello, My app keeps disconnecting itself from my wifi. I have reinstalledt the app three times, but this still keeps happening. Is there a way to prevent this? Also, if my app ...

Newbie

Plan Premium Country   Device Pixel Operating System  Android My Question or Issue Hello,  My app keeps disconnecting itself from my wifi. I have reinstalledt the app three t...

Billy-J

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Share Function Not Working

PlanFree/PremiumCountry Hong KongDevice Samsung S7Operating System My Question or Issue Share function seems to have suddenly shat itself. When a song is playing and I hit "Share", the music drops out and then the screen flicks back to the home page,...

Casual Listener

Plan Free/Premium Country  Hong Kong Device  Samsung S7 Operating System     My Question or Issue  Share function seems to have suddenly shat itself. When a song is...

BenLinHK

Casual Listener

3804 Views

2 replies

0 likes

  • 3804 Views
  • 2 replies
  • 0 likes

Did Spotify remove option to add songs on top of playlist??? [Android]

Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top of playlist). It was really great feature BUT today it disappeared...

Casual Listener

Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top&...

Hmee

Casual Listener

2955 Views

3 replies

2 likes

add tracks
  • 2955 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't play a certain song...starting to **bleep** me off

Okey so i have one... ONE song that cant be played i dont have a problem with any other song and its bugging me. (on my Android Phone) The song is Alvaro Soler - La cintura and i have been able to listen to it before. Is the song broken or is it my P...

Casual Listener

Okey so i have one... ONE song that cant be played i dont have a problem with any other song and its bugging me. (on my Android Phone)    The song is Alvaro Soler - La cintura and i have ...

madchildeLITE

Casual Listener

810 Views

3 replies

0 likes

  • 810 Views
  • 3 replies
  • 0 likes

"Spotify Connect" doesn't work anymore

PlanPremiumCountry DEDevicerooted with FirewallOperating SystemAndroidMy Question or IssueSpotify Connect stopped working and doesn't find my speakers anymoreWorkaround since monthsEven though it doesn't feel right, it seems i found a workaround. Her...

Music Fan

Plan Premium Country  DE Device rooted with Firewall Operating System Android My Question or Issue Spotify Connect stopped working and doesn't find my speakers anymore Workaround since...

1527 Views

0 replies

1 likes

  • 1527 Views
  • 0 replies
  • 1 likes

Podcast restarting when I press pause

I've been listening to old episodes of the podcast Gilmore Guys, and suddenly whenever I pause it, the podcast starts from the beginning of the episode and I have to work out where I left off. It didn't do it until this evening, and only seems to be ...

Newbie

I've been listening to old episodes of the podcast Gilmore Guys, and suddenly whenever I pause it, the podcast starts from the beginning of the episode and I have to work out where I left off. It did...

absinthe_L

Newbie

14254 Views

21 replies

35 likes

  • 14254 Views
  • 21 replies
  • 35 likes

Superuser Contribution Trouble with internet connection

PlanPremiumCountry BrasilDeviceMotorola G6Operating SystemAndroid pie (maybe) My Question or IssueI'm from Brazil and I have a Motorola G6. I'm having connection problems with songs that is not on my device. If someone send me a song, it keeps readin...

Casual Listener

Plan Premium Country  Brasil Device Motorola G6 Operating System Android pie (maybe)   My Question or Issue I'm from Brazil and I have a Motorola G6. I'm having connection problem...

brunomendes80

Casual Listener

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Albums play in shuffle

PlanFreeCountryBrunei Darussalam DeviceSamsung A6Operating SystemAndroid Oreo My Question or Issue All albums i play are all in shuffle. Plus, i cant seem to find the shuffle icon on the bottom right of the screen either

Newbie

Plan Free Country Brunei Darussalam  Device Samsung A6 Operating System Android Oreo   My Question or Issue  All albums i play are all in shuffle. Plus, i cant seem to find t...

Loxer

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Songs are deleted after power-down

PlanPremiumCountryGermanyDeviceHuaweiOperating SystemAndroidMy Question or IssueI have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted Spotify before and they told me that the cashe is damaged, so I dele...

Casual Listener

Plan Premium Country Germany Device Huawei Operating System Android My Question or Issue I have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted...

grayzo

Casual Listener

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why in 2018 do I need a PC to transfer files from my mobile device to a mobile app?

My Question or Issue How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age to do something so miniscule? There's absolutely no reasoning behind this o...

Casual Listener

    My Question or Issue  How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age t...

Aimee_T

Roadie

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Various Spotify issues

PlanFree/PremiumCountry Device(Laptop and Android)Operating System(Windows 10) My Question or Issue Firstly, I originally (two days ago) registered on Spotify for the 1 month premium trial (on my laptop) - under the username 'RAB'. When I went to the...

Newbie

Plan Free/Premium Country   Device (Laptop and Android) Operating System (Windows 10)   My Question or Issue  Firstly, I originally (two days ago) registered on Spotify for t...

Aimee_T

Roadie

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release notes when Spotify is updated

This morning spotify on my android account started crashing when I try to share music. Yes I have uninstalled and reinstalles the app, restarted, cleared cache. Not working. It is pissing me off! Help!PlanPremiumCountry UsDeviceSamsung Galaxy 9Operat...

Casual Listener

This morning spotify on my android account started crashing when I try to share music.  Yes I have uninstalled and reinstalles the app, restarted, cleared cache.  Not working.  It is p...

Aimee_T

Roadie

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a playlist

Free/PremiumUSAAndroid Galaxy S8 My Question or Issue I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playlist over, so I'm not sure what to do

Newbie

Free/Premium USA Android Galaxy S8   My Question or Issue  I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playl...

Aimee_T

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Android app has a plethora of problems with interface

PlanPremiumCountry AustraliaDevicePixel 2 XL (formerly HTC 10)Operating SystemAndroid 9 My Question or Issue To begin with, here's what I've done to try and resolve the problem... On my old phone, I wiped data and cache for Spotify, reinstalled spoti...

Regular

Plan Premium Country  Australia Device Pixel 2 XL (formerly HTC 10) Operating System Android 9   My Question or Issue  To begin with, here's what I've done to try and resolve...

in_limbo

Regular

1307 Views

4 replies

1 likes

  • 1307 Views
  • 4 replies
  • 1 likes

Social setting to not publish any activity on Spotify

CountryUS DevicePixelOperating SystemAndroid Oreo My Question or Issue I don't see any option under Social on the Android app to completely stop publishing all activity on Spotify. According to this help article from Spotify, there is a way to do thi...

Casual Listener

  Country US   Device Pixel Operating System Android Oreo   My Question or Issue  I don't see any option under Social on the Android app to completely stop publishing al...

Baccar

Casual Listener

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Error en la playlist

Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o elijo, la canción puede acaban reproduciendo otras...

Newbie

Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o...

643 Views

0 replies

0 likes

  • 643 Views
  • 0 replies
  • 0 likes

Superuser Contribution Like button remains clicked

PlanPremiumCountry Cochabamba, BoliviaDeviceLG V20Operating SystemAndroid 7.0 My Question or Issue Found out that when I start a new 'based on' Radio and click Like, the thumbs up icon remains clicked across the rest of the songs, you can hit Next an...

Casual Listener

Plan Premium Country  Cochabamba, Bolivia Device LG V20 Operating System Android 7.0   My Question or Issue  Found out that when I start a new 'based on' Radio and click Like...

taborgam

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes