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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1043 Views
  • 0 replies
  • 4 likes

Spotify holding my storage hostage

PlanPremiumCountry BrazilDeviceSamsung Galaxy J7Operating SystemAndroid 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recognize the 15GB of files it had saved on my phone. The app won't read them, it won't delete...

  • Newbie
  • Plan Premium Country  Brazil Device Samsung Galaxy J7 Operating System Android 7.0   My Question or Issue  The Spotify app on my phone just decided it didn't want to recogniz...
  • evo4g63t
  • Roadie
  • 1031 Views
  • 2 replies
  • 0 likes
  • 1031 Views
  • 2 replies
  • 0 likes

SD Card reads/writes lock up the last two versions of Spotify

Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows song names not artist). Now I suspected its a faulty sd card...

  • Roadie
  • Premium/LG v20/Nougat   I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows ...
  • evo4g63t
  • Roadie
  • 865 Views
  • 2 replies
  • 0 likes
  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stops playing radio after a couple songs

PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...

  • Casual Listener
  • Plan Premium Country  US  Device Sony xperia xa1 ultra  Operating System Android oreo   My Question or Issue I will start a radio with anything, let's say a song radio. ...
  • Tech-Mike
  • Newbie
  • 1086 Views
  • 3 replies
  • 0 likes
  • 1086 Views
  • 3 replies
  • 0 likes

Songs randomly pausing and skipping

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...

  • Casual Listener
  • I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...
  • vjf_-1rwgdmbe
  • Casual Listener
  • 862 Views
  • 2 replies
  • 0 likes
  • 862 Views
  • 2 replies
  • 0 likes

My own username shows up below a spotify song title within a playlist

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid

  • Casual Listener
  • I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder.     Plan Premium Country  The Nethe...
  • mikagiraffe
  • Casual Listener
  • 748 Views
  • 2 replies
  • 0 likes
  • Help
    navigation
    navigation issues
  • 748 Views
  • 2 replies
  • 0 likes

Unknown Device

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch back to my device but I can listen his playlist then. I can switch back but the...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S7   My Question or Issue  Since yesterday there is an unkown device that takes over the control of the streaming. I can switch ba...
  • nikolang
  • Casual Listener
  • 620 Views
  • 3 replies
  • 0 likes
  • 620 Views
  • 3 replies
  • 0 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

  • Casual Listener
  • Plan Premium Canada   Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10   My Question or Issue I created a playlist for a...
  • metrosuperstar
  • Casual Listener
  • 787 Views
  • 2 replies
  • 0 likes
  • 787 Views
  • 2 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

  • Newbie
  • Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

  • Regular
  • Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...
  • _Max_
  • Regular
  • 2398 Views
  • 8 replies
  • 0 likes
  • 2398 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

  • Visitor
  • Plan Premium Country  UK Device Samsung Galaxy 6 Operating System Android Nougat   My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...
  • Alfredo
  • Roadie
  • 1273 Views
  • 11 replies
  • 0 likes
  • 1273 Views
  • 11 replies
  • 0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

  • Newbie
  • Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue   Hi,   Since a few weeks I'm getting a connec...
  • Jose_M
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

  • Newbie
  • Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...
  • Billy-J
  • Spotify Star
  • 25154 Views
  • 1 replies
  • 1 likes
  • 25154 Views
  • 1 replies
  • 1 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

  • Casual Listener
  •   Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2   I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...
  • mponny
  • Casual Listener
  • 637 Views
  • 3 replies
  • 0 likes
  • 637 Views
  • 3 replies
  • 0 likes

My own music greyed out?

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds grey. This wasn't an issue a year or two ago but it's...

  • Casual Listener
  • So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds gr...
  • Billy-J
  • Spotify Star
  • 1194 Views
  • 3 replies
  • 1 likes
  • 1194 Views
  • 3 replies
  • 1 likes

Spotify cutting in and out!!

PlanFree/PremiumCountry My Question or IssueHi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently music keeps cutting in and out making it impossible to listen to, it also has a lag time if I try an...

  • Casual Listener
  • Plan Free/Premium Country     My Question or Issue Hi  I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber.    Recently musi...
  • GaryL133
  • Casual Listener
  • 589 Views
  • 4 replies
  • 0 likes
  • 589 Views
  • 4 replies
  • 0 likes

Only listening to downloaded songs over cellular

PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...

  • Casual Listener
  • Plan Premium     My Question or Issue    I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...
  • user-removed
  • Not applicable
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Greyed out songs

I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? Is there a way to swap out all greyed out songs with workin...

  • Newbie
  •   I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? ...
  • Keanu_C
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Music Quality Resets to Default Settings Most of the Time

Premium Member - United States (Los Angeles) Samsung Galaxy 7Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Ve...

  • Casual Listener
  • Premium Member - United States (Los Angeles)  Samsung Galaxy 7 Android Oreo   Hi All,   For a the past couple of months, I have found my streaming and download settings reve...
  • user-removed
  • Not applicable
  • 951 Views
  • 1 replies
  • 0 likes
  • Android
    download quality
    music quality
    settings
    streaming quality
  • 951 Views
  • 1 replies
  • 0 likes

Playback Paused

PlanFreeCountry USADevicePixel 2Operating SystemAndroid Pie My Question or IssueEver since upgrading to Pie I have been having an issue where playback is paused frequently. Sometimes after each song it will pause but usually it will only play a few s...

  • Casual Listener
  • Plan Free Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue Ever since upgrading to Pie I have been having an issue where playback is paused frequent...
  • user-removed
  • Not applicable
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Spotify goes offline when switching from wifi to data

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueSince a couple weeks now, when I'm disconnected of a wifi network, Spotify is switching to offline mode itself even though it is turned off and that I h...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue Since a couple weeks now, when I'm disconnected of a wifi network, Spot...
  • Lucywae
  • Newbie
  • 1434 Views
  • 4 replies
  • 0 likes
  • 1434 Views
  • 4 replies
  • 0 likes