Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118733 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239464 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600317 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492812 Views
581 replies
42 likes
PlanPremiumCountry USA DeviceAndroid (2); Windows, Operating System(Windows 10, Android.) My Question or Issue I understand that a family plan is the way to have others in your family listen to their own music on their devices at the same time you ar...
Plan Premium Country USA Device Android (2); Windows, Operating System (Windows 10, Android.) My Question or Issue I understand that a family plan is the way to...
Songwriter
821 Views
2 replies
0 likes
PlanPremiumCountry DevicePixel, android 9 My Question or IssueSpotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists.Everytime I'm uninstalling the app and installing it again the issue solves for about ...
Plan Premium Country Device Pixel, android 9 My Question or Issue Spotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists. ...
Spotify Star
430 Views
1 replies
0 likes
PlanPremiumCountry USADeviceLG V20Operating SystemAndroidMy Question or Issue This all started a month or two ago. My guess is that you guys implemented some kind of keep alive so Spotify stays active, but it's very annoying. The constant flashing ma...
Plan Premium Country USA Device LG V20 Operating System Android My Question or Issue This all started a month or two ago. My guess is that you guys implemented some kind ...
Casual Listener
558 Views
2 replies
0 likes
I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing?PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue
I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing? Plan Premium Country USA Device Samsung Galaxy 9 ...
Spotify Star
4888 Views
1 replies
0 likes
Device: Moto x4OS: Andriod 8.1.0 My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. Any help?
Device: Moto x4 OS: Andriod 8.1.0 My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. A...
Spotify Star
554 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue When I search for a song, using the 'Search functionality', it only searches within my downloaded songs. But when I have not downloaded a particular song, or ...
Plan Premium Country Belgium Device Sony Xperia XA2 Operating System Android My Question or Issue When I search for a song, using the 'Search functionality', it only sear...
Spotify Star
9139 Views
1 replies
1 likes
Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im since noticing that when playing any of my current...
Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im...
Regular
12706 Views
19 replies
23 likes
I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help PlanPremiumCountry TurkeyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0...
I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help Plan Premium Coun...
Casual Listener
4235 Views
3 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue While listening to podcasts on Spotify, my app will pause episodes every 10 minutes (give or take 30 seconds). It doesn't do it 100% of the time,...
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue While listening to podcasts on Spotify, my app will pa...
Spotify Star
3643 Views
1 replies
0 likes
Let's suppose I want to hear songs from a single artist. I know there is no feature to listen to ALL songs from one artist, but I have the two choices mentioned above. What's the difference and which one is most complete?
Let's suppose I want to hear songs from a single artist. I know there is no feature to listen to ALL songs from one artist, but I have the two choices mentioned above. What's the difference a...
Community Legend
4607 Views
5 replies
0 likes
PlanPremiumCountry UsaDeviceS9 My Question or IssueI am on wifi. I click Thomas Dolby's Aliens ate my Buick album (it says 8 songs in the album) but only 1 song shows up in the album. Hot sauce. I have seen this do it before but it just went away. We...
Plan Premium Country Usa Device S9 My Question or Issue I am on wifi. I click Thomas Dolby's Aliens ate my Buick album (it says 8 songs in the album) but only 1 song show...
Roadie
868 Views
3 replies
0 likes
I recently downloaded the mobile/desktop versions of Spotify. I've created a playlist using local files on my desktop, and I'm using Premium to download the playlist on my phone. I was wondering how roughly how long it would take to download the enti...
I recently downloaded the mobile/desktop versions of Spotify. I've created a playlist using local files on my desktop, and I'm using Premium to download the playlist on my phone. I was wondering how ...
Spotify Star
795 Views
1 replies
0 likes
I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maximize clicks (CTR), how do I disable this? I can't f...
I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maxi...
Music Fan
1642 Views
2 replies
3 likes
PlanPremiumCountryUnited kingdomDeviceOnePlus 5Operating SystemAndroid My Question or Issue I currently can not use the search function on Spotify it says my device is offline even though I'm currently online, is anyone else having this issue? Thanks...
Plan Premium Country United kingdom Device OnePlus 5 Operating System Android My Question or Issue I currently can not use the search function on Spotify it says my dev...
Not applicable
1117 Views
2 replies
3 likes
PlanPremiumCountry FranceDeviceNokia 2Operating SystemAndroid 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song is just stopped but the app stays opened. Any help ?
Plan Premium Country France Device Nokia 2 Operating System Android 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song i...
Spotify Star
10768 Views
14 replies
1 likes
Spotiy PremiumCountryNetherlandsDeviceNokia 7plus and Samsung S5Operating SystemAndroid 8.1 My Question or IssueMy music keeps pauzing, or stopping. When I am in the car, connected with an mic cable to the car system, but also at home, streaming to m...
Spotiy Premium Country Netherlands Device Nokia 7plus and Samsung S5 Operating System Android 8.1 My Question or Issue My music keeps pauzing, or stopping. When I am in the car, conne...
Spotify Star
1568 Views
7 replies
0 likes
PlanFree/PremiumCountry DeviceNote 8Operating SystemLatest software Aloha, Everything's I share a song it restarts the app. Kind of frustrating you know what I mean? Maybe I should try see if there's an update or has anyone else gone through and fixe...
Plan Free/Premium Country Device Note 8 Operating System Latest software Aloha, Everything's I share a song it restarts the app. Kind of frustrating you know what I mean...
Community Legend
445 Views
1 replies
0 likes
PlanPremiumCountry Sweden DeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueEvery once in a while the app tries to start downloading songs and shows a notification for it. Shortly there after it closes and a few seconds later it tries t...
Plan Premium Country Sweden Device Oneplus 5 Operating System Android Oreo My Question or Issue Every once in a while the app tries to start downloading songs ...
Casual Listener
1170 Views
4 replies
0 likes
Helloso this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no more space. I've try removing albums,loggin out and ba...
Hello so this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no m...
Casual Listener
621 Views
2 replies
0 likes
PlanPremiumCanada My Question or Issue i have a new phone, the samsung galaxy A8. I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I downloaded to come up on my phone. I am trouble getting my music on my new phon...
Plan Premium Canada My Question or Issue i have a new phone, the samsung galaxy A8. I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I do...
Roadie
922 Views
1 replies
0 likes
