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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 855 Views
  • 0 replies
  • 2 likes
  • 855 Views
  • 0 replies
  • 2 likes

Local Files Problems

Please either fix local files or update the guidelines, so we'll at least know what we're doing wrong! The tracks in the attached images are all local files.

  • Newbie
  • Please either fix local files or update the guidelines, so we'll at least know what we're doing wrong!   The tracks in the attached images are all local files.
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify purposely pushing p 0 r n to children

https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Can-t-remove-podcast-from-quot-your-shows-quot/m-p/5238433/highlight/true#M80707 Do something about this!

  • Music Fan
  • https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Can-t-remove-podcast-from-quot-your-shows-quot/m-p/5238433/highlight/true#M80707   Do something about this!
  • 194 Views
  • 0 replies
  • 1 likes
  • Explicit
  • 194 Views
  • 0 replies
  • 1 likes

songtext no longer available

Since last week, the lyrics of some of the songs in my playlist have disappeared. Concerns various songs by different artists. What is the cause and how can it become available again?

  • Visitor
  • Since last week, the lyrics of some of the songs in my playlist have disappeared. Concerns various songs by different artists. What is the cause and how can it become available again?
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

No Like Button - Only liked song playlist

Why can’t you just like a song anymore, now you have to make us add it to likes songs playlist?? Why do you keep making things more difficult/taking away good UX features

  • Regular
  • Why can’t you just like a song anymore, now you have to make us add it to likes songs playlist?? Why do you keep making things more difficult/taking away good UX features
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Spotify removed canvases from my account

I used to have Spotify canvases, and I liked them because I liked the way they looked nice when you shared them on Instagram stories. Spotify removed this from my account - I tried everything to get it back. Updated the app, logged out and back in, d...

  • Newbie
  • I used to have Spotify canvases, and I liked them because I liked the way they looked nice when you shared them on Instagram stories. Spotify removed this from my account - I tried everything to get ...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

App Update IOS

Why is this new IOS update so terrible? Please can I fix this.

  • Newbie
  • Why is this new IOS update so terrible? Please can I fix this.
  • Jackwind
  • Regular
  • 1556 Views
  • 1 replies
  • 5 likes
  • 1556 Views
  • 1 replies
  • 5 likes

Using the webform on mobile

So the state of the current UI is mildly put disheartening. Yet, the web-mobile version is still alright/useable.Android: Go to the app store, click: contact devs, click website: It opens the app in the browser with some of the old features. So you c...

  • Regular
  • So the state of the current UI is mildly put disheartening. Yet, the web-mobile version is still alright/useable. Android: Go to the app store, click: contact devs, click website: It opens the app i...
  • 1421 Views
  • 0 replies
  • 3 likes
  • 1421 Views
  • 0 replies
  • 3 likes

sync local files with ethernet

is there absolutely no way to sync local files between an iphone and pc with ethernet?? i bought premium for the sole purpose of doing this and i’m gonna be **bleep** if i can’t even listen to the music i want. i’ve tried disabling my firewall, plugg...

  • Newbie
  • is there absolutely no way to sync local files between an iphone and pc with ethernet?? i bought premium for the sole purpose of doing this and i’m gonna be **bleep** if i can’t even listen to the mu...
  • kaworu_bloodpaw
  • Roadie
  • 1476 Views
  • 1 replies
  • 0 likes
  • 1476 Views
  • 1 replies
  • 0 likes

Apple TV suddenly stopped working

Everything was working fine then suddenly it stopped functioning. Everything is up to date. I eve be uninstalled and reinstalled but still nothing willplay. has this happened to anyone else?

  • Visitor
  • Everything was working fine then suddenly it stopped functioning. Everything is up to date. I eve be uninstalled and reinstalled but still nothing will play.  has this happened to anyone e...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Am I the only one having problems with Spotify & Alexa at the moment?

I listen to Spotify via my Alexa all of the time, and over the last couple of weeks, Alexa has just stopped working on Spotify? I’ve reset, reconnected, restarted etc but nothing works! Alexa shows on my Spotify app, and Alexa recognises when I’m ask...

  • Visitor
  • I listen to Spotify via my Alexa all of the time, and over the last couple of weeks, Alexa has just stopped working on Spotify?  I’ve reset, reconnected, restarted etc but nothing works! Alexa ...
  • 153 Views
  • 0 replies
  • 1 likes
  • 153 Views
  • 0 replies
  • 1 likes

New Mobile Interface is Terrible

Having each thumbnail take up the entire screen is cumbersome, especially because scrolling too fast freezes the app. I want to at least have the option to revert to smaller thumbnails and put my daily mixes back where they used to be. I actually can...

  • Visitor
  • Having each thumbnail take up the entire screen is cumbersome, especially because scrolling too fast freezes the app. I want to at least have the option to revert to smaller thumbnails and put my dai...
  • SHITTIKTOKDESIGN2023
  • Regular
  • 328 Views
  • 2 replies
  • 11 likes
  • 328 Views
  • 2 replies
  • 11 likes

Canvas not working.

I tried doing everything including updating and restarting the app on my android device but the canvas feature is not working. Please help.

  • Visitor
  • I tried doing everything including updating and restarting the app on my android device but the canvas feature is not working. Please help.
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

I an subscribed to the family premium plan. I need to change payment methods

I am unable to find the ‘UPDATE’ option under my plan under my account overview. Any idea where else to find the payment update option ?

  • Casual Listener
  • I am unable to find the ‘UPDATE’ option under my plan under my account overview.  Any idea where else to find the payment update option ? 
  • Bridgecb731
  • Visitor
  • 387 Views
  • 4 replies
  • 0 likes
  • 387 Views
  • 4 replies
  • 0 likes

Options, at the least

There are many of the opinion that Spotify is understandably trying to evolve along the marketplace. Good enough. However, Spotify also is and has (practically) always been the largest and main place for music, shows etc.I go there for the library I ...

  • Casual Listener
  • There are many of the opinion that Spotify is understandably trying to evolve along the marketplace. Good enough. However, Spotify also is and has (practically) always been the largest and main place...
  • 175 Views
  • 0 replies
  • 8 likes
  • 175 Views
  • 0 replies
  • 8 likes

Linked Podcast - Paid "Lock" button only shows on web browser

I have a subscription to "Breaking Points" on Supercast, which is linked to Spotify. When I open the web browser, I can see the PAID "lock" and watch the podcast. However, when I open from my mobile (iOS) and Desktop (Windows) apps, I don't see the P...

  • Newbie
  • I have a subscription to "Breaking Points" on Supercast, which is linked to Spotify. When I open the web browser, I can see the PAID "lock" and watch the podcast. However, when I open from my mobile ...
  • Prague
  • Spotify Star
  • 946 Views
  • 1 replies
  • 1 likes
  • 946 Views
  • 1 replies
  • 1 likes

Reset my account

Spotify used to recommend great tunes, but others used my profile on my home computer and now it's awful. I don't want to delete my account, but I can't see a way to reset my profile as new to train it again.

  • Casual Listener
  • Spotify used to recommend great tunes, but others used my profile on my home computer and now it's awful. I don't want to delete my account, but I can't see a way to reset my profile as new to train ...
  • MrPersonGuy
  • Music Fan
  • 1161 Views
  • 2 replies
  • 4 likes
  • Apps & Features
    clear
    Feature
    history
    Spotify Recommendations
  • 1161 Views
  • 2 replies
  • 4 likes

Remove recently played songs and podcasts

Spotify,This used to be an option. Then you got rid of that option. Then the community begged you to bring that option back. You said you would look into it. Then nothing further happened. Old discussions on this topic do not lead to any solutions.Wh...

  • Music Fan
  • Spotify, This used to be an option.  Then you got rid of that option.  Then the community begged  you to bring that option back.  You said you would look into it. Then nothing fu...
  • 509 Views
  • 0 replies
  • 1 likes
  • 509 Views
  • 0 replies
  • 1 likes

STOP ADS ON PREMIUM APP

i’ve been using spotify premium since 2012 and it’s been pretty great over the years but i could not help but notice that Spotify now likes to run “fake ads” on the homepage. i’ve seen various artists, artists that i don’t listen to at all, and ads f...

  • Visitor
  • i’ve been using spotify premium since 2012 and it’s been pretty great over the years but i could not help but notice that Spotify now likes to run “fake ads” on the homepage. i’ve seen various artist...
  • 161 Views
  • 0 replies
  • 1 likes
  • 161 Views
  • 0 replies
  • 1 likes

Anchor

Hejsan, när ni tog över Anchor så kan inte jag längre bjuda in vänner till ett samtal från min telefon. Vet att ni tidigare haft problem med att ex två Samsung telefoner inte kan samtala med varandra utan det måste vara Iphone med. Har detta också me...

  • Visitor
  • Hejsan, när ni tog över Anchor så kan inte jag längre bjuda in vänner till ett samtal från min telefon. Vet att ni tidigare haft problem med att ex två Samsung telefoner inte kan samtala med varandra...
  • 766 Views
  • 0 replies
  • 0 likes
  • 766 Views
  • 0 replies
  • 0 likes

Playing Play Lists on Google Home Mini

Recently when I try to play a complete Play List on my Google Home Mini the Mini plays only one or two songs on the Play List and then stops. I am quite sure it is a Spotify problem because Pandora Playlists work fineI have done a factory reset on th...

  • Regular
  • Recently when I try to play a complete Play List on my Google Home Mini the Mini plays only one or two songs on the Play List and then stops.  I am quite sure it is a  Spotify problem becau...
  • wmt47
  • Regular
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes