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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
Everything was working fine then suddenly it stopped functioning. Everything is up to date. I eve be uninstalled and reinstalled but still nothing willplay. has this happened to anyone else?
Everything was working fine then suddenly it stopped functioning. Everything is up to date. I eve be uninstalled and reinstalled but still nothing will play. has this happened to anyone e...
177 Views
0 replies
0 likes
I listen to Spotify via my Alexa all of the time, and over the last couple of weeks, Alexa has just stopped working on Spotify? I’ve reset, reconnected, restarted etc but nothing works! Alexa shows on my Spotify app, and Alexa recognises when I’m ask...
I listen to Spotify via my Alexa all of the time, and over the last couple of weeks, Alexa has just stopped working on Spotify? I’ve reset, reconnected, restarted etc but nothing works! Alexa ...
220 Views
0 replies
1 likes
Having each thumbnail take up the entire screen is cumbersome, especially because scrolling too fast freezes the app. I want to at least have the option to revert to smaller thumbnails and put my daily mixes back where they used to be. I actually can...
Having each thumbnail take up the entire screen is cumbersome, especially because scrolling too fast freezes the app. I want to at least have the option to revert to smaller thumbnails and put my dai...
Regular
514 Views
2 replies
11 likes
I tried doing everything including updating and restarting the app on my android device but the canvas feature is not working. Please help.
I tried doing everything including updating and restarting the app on my android device but the canvas feature is not working. Please help.
220 Views
0 replies
0 likes
I am unable to find the ‘UPDATE’ option under my plan under my account overview. Any idea where else to find the payment update option ?
I am unable to find the ‘UPDATE’ option under my plan under my account overview. Any idea where else to find the payment update option ?
Newbie
670 Views
4 replies
0 likes
There are many of the opinion that Spotify is understandably trying to evolve along the marketplace. Good enough. However, Spotify also is and has (practically) always been the largest and main place for music, shows etc.I go there for the library I ...
There are many of the opinion that Spotify is understandably trying to evolve along the marketplace. Good enough. However, Spotify also is and has (practically) always been the largest and main place...
314 Views
0 replies
8 likes
I have a subscription to "Breaking Points" on Supercast, which is linked to Spotify. When I open the web browser, I can see the PAID "lock" and watch the podcast. However, when I open from my mobile (iOS) and Desktop (Windows) apps, I don't see the P...
I have a subscription to "Breaking Points" on Supercast, which is linked to Spotify. When I open the web browser, I can see the PAID "lock" and watch the podcast. However, when I open from my mobile ...
Community Legend
1615 Views
1 replies
1 likes
Spotify used to recommend great tunes, but others used my profile on my home computer and now it's awful. I don't want to delete my account, but I can't see a way to reset my profile as new to train it again.
Spotify used to recommend great tunes, but others used my profile on my home computer and now it's awful. I don't want to delete my account, but I can't see a way to reset my profile as new to train ...
Music Fan
1410 Views
2 replies
4 likes
Spotify,This used to be an option. Then you got rid of that option. Then the community begged you to bring that option back. You said you would look into it. Then nothing further happened. Old discussions on this topic do not lead to any solutions.Wh...
Spotify, This used to be an option. Then you got rid of that option. Then the community begged you to bring that option back. You said you would look into it. Then nothing fu...
628 Views
0 replies
1 likes
i’ve been using spotify premium since 2012 and it’s been pretty great over the years but i could not help but notice that Spotify now likes to run “fake ads” on the homepage. i’ve seen various artists, artists that i don’t listen to at all, and ads f...
i’ve been using spotify premium since 2012 and it’s been pretty great over the years but i could not help but notice that Spotify now likes to run “fake ads” on the homepage. i’ve seen various artist...
236 Views
0 replies
1 likes
Hejsan, när ni tog över Anchor så kan inte jag längre bjuda in vänner till ett samtal från min telefon. Vet att ni tidigare haft problem med att ex två Samsung telefoner inte kan samtala med varandra utan det måste vara Iphone med. Har detta också me...
Hejsan, när ni tog över Anchor så kan inte jag längre bjuda in vänner till ett samtal från min telefon. Vet att ni tidigare haft problem med att ex två Samsung telefoner inte kan samtala med varandra...
855 Views
0 replies
0 likes
Recently when I try to play a complete Play List on my Google Home Mini the Mini plays only one or two songs on the Play List and then stops. I am quite sure it is a Spotify problem because Pandora Playlists work fineI have done a factory reset on th...
Recently when I try to play a complete Play List on my Google Home Mini the Mini plays only one or two songs on the Play List and then stops. I am quite sure it is a Spotify problem becau...
Regular
273 Views
1 replies
0 likes
Hey guys, I'm kinda late to the game and just learned that streams on private session don't count towards the artist's streams... I knew that it didn't count for Spotify wrapped but I had no idea that it didn't count for the artist's stats either ( t...
Hey guys, I'm kinda late to the game and just learned that streams on private session don't count towards the artist's streams... I knew that it didn't count for Spotify wrapped but I had no idea tha...
635 Views
0 replies
0 likes
en mi aplicación de spotify no me aparece la opcion para activar canvas, en ningun lado. Ya probe algunos metodos y nada. En play store me dice que tengo la ultima actualización. Mi celular dispone de Android 13 y One Ui 5.1
en mi aplicación de spotify no me aparece la opcion para activar canvas, en ningun lado. Ya probe algunos metodos y nada. En play store me dice que tengo la ultima actualización. Mi celular dispone d...
930 Views
0 replies
1 likes
I would like to use the heart symbol again instead of the plus symbol. the basic function to add new music instantly in a very easily accessible playlist no matter what categories, playlists, create for me mix playlists, song radios, discover categor...
I would like to use the heart symbol again instead of the plus symbol. the basic function to add new music instantly in a very easily accessible playlist no matter what categories, playlists, create ...
1610 Views
0 replies
5 likes
Spotify deduct 2 x in a month Both are the same amount they have diffrent references one is spotify the other one is otify let me know with whom I can be in contact regarding this.
Spotify deduct 2 x in a month Both are the same amount they have diffrent references one is spotify the other one is otify let me know with whom I can be in contact regarding this.
Community Legend
2545 Views
1 replies
1 likes
помогите, потерял аккаунт, а там была премиум подписка до 11 марта, не могу найти почту и восстановить, что делать?
помогите, потерял аккаунт, а там была премиум подписка до 11 марта, не могу найти почту и восстановить, что делать?
Community Legend
7135 Views
1 replies
1 likes
Every time I want to enter the app it stays gray right after showing the logo. Can't play music, can't do ANYTHING. I have premium and I have been a customer for more than a year. I have more than three thousand songs downloaded so I don't want to un...
Every time I want to enter the app it stays gray right after showing the logo. Can't play music, can't do ANYTHING. I have premium and I have been a customer for more than a year. I have more than th...
Community Legend
852 Views
1 replies
1 likes
There is an ad on (German) spotify and I think it's really offensive. How do I block it? I tried but apparently you just can block content (podcast, music etc.), or do I miss something?
There is an ad on (German) spotify and I think it's really offensive. How do I block it? I tried but apparently you just can block content (podcast, music etc.), or do I miss something?
Community Legend
482 Views
1 replies
2 likes
having selected “shuffle” everything stops after only a few songs in a playlist have been played
having selected “shuffle” everything stops after only a few songs in a playlist have been played
Community Legend
335 Views
1 replies
1 likes
