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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3412 Views

0 replies

4 likes

  • 3412 Views
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Cannot add someone to DUO after they moved.

My partner has moved country with me a few months ago. She had not updated the country on his Spotify profile. I got myself Duo, and she has since changed the country to where we currently reside.However, she cannot verify her address when I try to a...

Visitor

My partner has moved country with me a few months ago. She had not updated the country on his Spotify profile. I got myself Duo, and she has since changed the country to where we currently reside. H...

brıan

Roadie

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
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Problem with making playlists Offical/Public

Spotify them self dont have an option for contact them regarding problems with their app. Hehe thats not very smart. But anyway. Even though I have maked alot of playlists Offical - they dont get Offical. Could the customers of this application use o...

Regular

Spotify them self dont have an option for contact them regarding problems with their app. Hehe thats not very smart. But anyway. Even though I have maked alot of playlists Offical - they dont get Off...

brıan

Roadie

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
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This app is slowly becoming garbage

Last week I got oh here to investigate how to turn off your garbage ‘enhanced’ feature, the suggestion was to fully delete and redownload the app so I proceeded to do that and now in an attempt to re log in on my PC I get some nonsense error about my...

Casual Listener

Last week I got oh here to investigate how to turn off your garbage ‘enhanced’ feature, the suggestion was to fully delete and redownload the app so I proceeded to do that and now in an attempt to re...

brıan

Roadie

1122 Views

1 replies

1 likes

  • 1122 Views
  • 1 replies
  • 1 likes

Family Spotify issues with playing on speakers

So we I have the family plan for me my three boys. They are each logged into their own accounts. The issue we are having is if they ask Alexa or Google to play a song from 'mathews spotify' or Aidens Spotify it will stop the other persons music. The ...

Visitor

So we I have the family plan for me my three boys. They are each logged into their own accounts. The issue we are having is if they ask Alexa or Google to play a song from 'mathews spotify' or Aidens...

Wazzzo

Newbie

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

no me hace el descuento de mi tarjeta de crédito

Ayuda por favor no me hace el descuento de la tarjeta de crédito, que hago?????

Visitor

Ayuda por favor no me hace el descuento de la tarjeta de crédito, que hago?????

257 Views

0 replies

0 likes

  • 257 Views
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Sd card stop of saving at 133 gb with a card of 256 gb

HiI have a 256 gb memory card and at 133 gb it stop saving from my playlistI resart and install again spitify and again it stop at 133 gb with a card of 256Thanks for u r helpRegards fredi

Visitor

Hi I have a 256 gb memory card and at 133 gb it stop saving from my playlist I resart and install again spitify and again it stop at 133 gb with a card of 256 Thanks for u r help Regards fredi

275 Views

0 replies

0 likes

  • 275 Views
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uploading

How can I upload to Spotify an audio clip which is in my Apple Music Library,

Visitor

How can I upload to Spotify an audio clip which is in my Apple Music Library, 

308 Views

0 replies

0 likes

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Acabei de assinar o plano premium, mas ainda aparece que é o plano free.

Assinei o plano premium e no app aparece plano free. Nao consigo resolver no app ou no site do spotify e nao tem um telefone para ligar no Brasil ou chat que resolva.

Visitor

Assinei o plano premium e no app aparece plano free. Nao consigo resolver no app ou no site do spotify e nao tem um telefone para ligar no Brasil ou chat que resolva.

Bittencourt

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

JRE not updating in Georgia

I've tried it all, got premium, tried clearing my cache, tried both desktop and mobile apps, but for some strange reason my JRE and Lex Friedman podcasts are not updating since Jan 5 2023.Strangely i still can listen to other episodes, before Jan 5 (...

Casual Listener

I've tried it all, got premium, tried clearing my cache, tried both desktop and mobile apps, but for some strange reason my JRE and Lex Friedman podcasts are not updating since Jan 5 2023. Strangely...

Jayricz

Casual Listener

447 Views

3 replies

4 likes

  • 447 Views
  • 3 replies
  • 4 likes

Mail deleted but spotify account linked with it remains..

I did create more than 3 or more mails repeatedly deleting and recreating a new one..well, I also linked my spotify account each and everytime I re-created mails also I followed people on it. Now I deleted all of those accounts and using one account ...

Visitor

I did create more than 3 or more mails repeatedly deleting and recreating a new one..well, I also linked my spotify account each and everytime I re-created mails also I followed people on it. Now I d...

151 Views

0 replies

0 likes

  • 151 Views
  • 0 replies
  • 0 likes

Help buying audiobook

I can't buy audiobooks. I select the title, get an email link, click to purchase and I end up back at the beginning.

Newbie

I can't buy audiobooks.  I select the title, get an email link, click to purchase and I end up back at the beginning.

251 Views

0 replies

0 likes

  • 251 Views
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play Spotify on 2 devices in the same house

Hi everyone, I was a Sonos system working perfectly with Spotify and also an amplifier working good with SpotifyBut i would like to know if there is a way to play simultaneously on boths systems from the same account??Thanks for your reply

Visitor

Hi everyone, I was a Sonos system working perfectly with Spotify and also an amplifier working good with Spotify But i would like to know if there is a way to play simultaneously on boths systems fr...

172 Views

0 replies

0 likes

  • 172 Views
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I can't select playlists within folders in Apple CarPlay

Over the last couple of weeks, I have stopped having the ability to go into Library folders and select specific playlists within those folders while using Apple CarPlay. Instead, when I tap a specific folder, CarPlay just plays all tracks from all pl...

Newbie

Over the last couple of weeks, I have stopped having the ability to go into Library folders and select specific playlists within those folders while using Apple CarPlay. Instead, when I tap a specifi...

326 Views

0 replies

1 likes

  • 326 Views
  • 0 replies
  • 1 likes

enhance buton]

hey I dont have the enhance button on my samsung tab, i have tried reinstalling the app but still doesnt show upThe enhance button shows up on my iphone but not the tab

Newbie

hey  I dont have the enhance button on my samsung tab, i have tried reinstalling the app but still doesnt show up The enhance button shows up on my iphone but not the tab 

122 Views

0 replies

0 likes

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New App Design Isn't Good

The new iOS app design is terrible. Having the artist and song at the top makes it harder to view those at a glance and similarly without the playlist at the top to easily know where you are listening or how to get back to it, it is very troubling. P...

Visitor

The new iOS app design is terrible. Having the artist and song at the top makes it harder to view those at a glance and similarly without the playlist at the top to easily know where you are listenin...

MateusM

Spotify Star

251 Views

1 replies

1 likes

  • 251 Views
  • 1 replies
  • 1 likes

Equalizer

Can any one of you musicians or professional listeners help me set the equalizer for an android phone. I am a rocker but loving a little more bass. I don't know how to set the correct db.. I am a serious music lover and have good ears for music but d...

Music Fan

Can any one of you musicians or professional listeners help me set the equalizer for an android phone. I am a rocker but loving a little more bass.  I don't know how to set the correct db..&nbsp...

L10nheart

Music Fan

368 Views

2 replies

0 likes

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  • 2 replies
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Eingehende Anrufe gehen unter, Musik stoppt nicht.

Wenn ich was auf Spotify anhöre und jemand möchte mich anrufen oder mir eine Nachricht schicken, so bekomme ich nichts davon mit, weil Spotify die Wiedergabe nicht stoppt. Was kann man da tun?

Visitor

Wenn ich was auf Spotify anhöre und jemand möchte mich anrufen oder mir eine Nachricht schicken, so bekomme ich nichts davon mit, weil Spotify die Wiedergabe nicht stoppt. Was kann man da tun?  ...

1517 Views

0 replies

1 likes

  • 1517 Views
  • 0 replies
  • 1 likes

Playlist Folder Naming Problem

I have hundreds of playlists and have them tidily in folders.Just recently, I have been unable to name new folders,I have deleted the app and reinstalled it but the problem persists. Does anyone have any ideas or fixes?Has the method of naming change...

Casual Listener

I have hundreds of playlists and have them tidily in folders. Just recently, I have been unable to name new folders,I have deleted the app and reinstalled it but the problem persists. Does anyone ha...

kaworu_bloodpaw

Roadie

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
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Importing songs from SoundCloud

I have ~3000 "liked songs" in SoundCloud. How do I import it into Spotify?

Visitor

I have ~3000 "liked songs" in SoundCloud. How do I import it into Spotify?

Guingood

Newbie

421 Views

1 replies

1 likes

  • 421 Views
  • 1 replies
  • 1 likes