Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5735 Views
1 replies
0 likes

5735 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7705 Views
1 replies
0 likes

7705 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5430 Views
1 replies
3 likes

5430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43183 Views
19 replies
1 likes
music stops

43183 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167723 Views
0 replies
35 likes
Mac

167723 Views
0 replies
35 likes

Mac playing problems with some songs

PlanPremiumCountrySpainDeviceMacbook Air My Question or Issues.Some songs not playing with my mac, while they play with my phoneAlready did restart, already delated and redownload the app, already deleted file from Caches but nothing changes

w_vito
Newbie
Plan Premium Country Spain Device Macbook Air My Question or Issues. Some songs not playing with my mac, while they play with my phone Already did restart, already delated and redownl...
2019-06-06 12:10:00 AM
2019-06-07 9:08:20 AM
oicangi
Newbie
388 Views
1 replies
1 likes

388 Views
1 replies
1 likes

Change cache location is not working

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10.14.5) My Question or Issue

Vinski
Newbie
Plan Free/Premium Country Device (Macbook Pro late 2016) Operating System (iOS 10.14.5) My Question or Issue
2019-06-06 6:32:49 PM
392 Views
0 replies
0 likes
cache problems

392 Views
0 replies
0 likes

Solved!!Superuser Contribution YOUR DAILY DRIVE

PlanPremiumCountryUSAOperating SystemAndroid & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for weeks! At first it would close out now it just won't open! PLEASE HELP!

AI55
Casual Listener
Plan Premium Country USA Operating System Android & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for wee...
2019-05-27 12:24:47 AM
2019-06-06 10:46:07 AM
Peter
Spotify Legend
8455 Views
4 replies
0 likes
features

8455 Views
4 replies
0 likes

Desktop App Not Working

Plan PremiumCountry Australia DeviceMac ProOperating SystemOSX 10.14.5 My Question or Issue"Can't Play Track Right Now" issue is persistent despite numerous attempts of doing a fresh install, logging in and out, clearing cache (Library>Cache>com.spot...

krl_rti
Newbie
Plan Premium Country Australia Device Mac Pro Operating System OSX 10.14.5 My Question or Issue "Can't Play Track Right Now" issue is persistent despite numerous attempts of do...
2019-06-06 6:49:49 AM
375 Views
0 replies
0 likes

375 Views
0 replies
0 likes

Superuser Contribution Nothing is working!

Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...

emily_tynan
Newbie
Plan: Premium Country: USA Device: Macbook My Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and ...
2019-05-03 3:07:16 PM
2019-06-05 10:59:39 AM
Katerina
Spotify Legend
2355 Views
5 replies
2 likes
display page
Help
nothing is working
out of ideas
problem
Spotify issue
try again later

2355 Views
5 replies
2 likes

Superuser Contribution Songs won't play

My Question or IssueWhen I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.

user-removed
Visitor
My Question or Issue When I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.
2019-05-02 9:01:47 PM
2019-06-05 9:31:42 AM
Katerina
Spotify Legend
673 Views
1 replies
0 likes

673 Views
1 replies
0 likes

Superuser Contribution Only playing downloaded songs but can't download any more songs

PlanFree/Premium-PremiumCountry-United States Device- Macbook pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-newest iOS software(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

JackMicahud
Newbie
Plan Free/Premium-Premium Country-United States Device- Macbook pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System-newest iOS software (iOS 10, Android Oreo, ...
2019-05-02 4:04:41 PM
2019-06-05 9:20:54 AM
Katerina
Spotify Legend
621 Views
1 replies
0 likes

621 Views
1 replies
0 likes

Logging into Spotify on Mac with Fb

PlanPremiumCountryUS DeviceMacbook Pro Operating SystemMacOS High Sierra v10.13.6 My Question or IssueI am trying to log into my Spotify that is installed on my mac and I keep getting an error message: Access to login.spotify.com was deniedYou don't ...

sbajikha
Casual Listener
Plan Premium Country US Device Macbook Pro Operating System MacOS High Sierra v10.13.6 My Question or Issue I am trying to log into my Spotify that is installed on...
2019-04-04 4:26:37 AM
2019-06-04 7:22:31 AM
MarianaBV
Newbie
3468 Views
3 replies
0 likes

3468 Views
3 replies
0 likes

Superuser Contribution I can't change my profil picture

PlanPremiumCountryFranceDeviceMac OS X v.10.7.5Operating SystemMac OS X Lion 10.7.5 (11G63)My Question or IssueHello, when I hover my mouse cursor over my profile picture I can't edit it, no message appears while I'm still on the computer application...

Chawk22
Casual Listener
Plan Premium Country France Device Mac OS X v.10.7.5 Operating System Mac OS X Lion 10.7.5 (11G63) My Question or Issue Hello, when I hover my mouse cursor over my profile picture I can't ed...
2019-05-31 6:31:04 PM
2019-06-02 6:49:37 PM
Chawk22
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

I'm not showing up on the Friend Feed

Plan: PremiumCountry: Hong KongDevice: Macbook Air Early 2015Operating System: 10.11.6 (OS X El Capitan) My Friend Feed is updating, but I'm not showing up on anyone else's. I've made sure that I'm not on Private Session, but it still doesn't show up...

kmbrly
Casual Listener
Plan: Premium Country: Hong Kong Device: Macbook Air Early 2015 Operating System: 10.11.6 (OS X El Capitan) My Friend Feed is updating, but I'm not showing up on anyone els...
2019-06-02 4:05:38 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Superuser Contribution Friend feed not working properly

I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off. Also, the recently played tab doesn't update even though it's swithed on. Anybody have a fix or is this just a bug that pops up from time to time?Pl...

cokerdeemus
Newbie
I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off. Also, the recently played tab doesn't update even though it's swithed on. Anybody ...
2019-05-31 11:23:16 PM
2019-06-02 10:13:45 AM
Guido
Spotify Legend
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Superuser Contribution Links open in web player, can't figure out how to get them to open the app

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemiOS 10+ My Question or IssueWhenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized tryi...

myosburn
Newbie
Plan Premium Country USA Device Macbook Pro late 2016 Operating System iOS 10+ My Question or Issue Whenever someone sends me a spotify link it automatically opens in...
2019-05-31 12:11:45 AM
2019-06-02 10:04:01 AM
Guido
Spotify Legend
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Selecting songs in playlists links to wrong part of playlist

Premium, Family plan, UKMacbook Air - Desktop Spotify For several months now I have been experiencing the following bug:My main playlist is ordered by date in descending order - i.e., most recently added songs at the top. If a song is playing from th...

emmahussain
Newbie
Premium, Family plan, UK Macbook Air - Desktop Spotify For several months now I have been experiencing the following bug: My main playlist is ordered by date in descending order - i.e., mo...
2019-06-01 11:21:22 PM
361 Views
0 replies
1 likes

361 Views
0 replies
1 likes

Solved!!Superuser Contribution Many of the songs on Spotify are blank and have no content for me. How do I fix this?

PremiumUnited States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?

Screen Shot 2019-05-29 at 10.42.39 PM.png

zbononcini
Casual Listener
Premium United States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?
2019-05-30 6:43:08 AM
2019-06-01 5:49:43 PM
zbononcini
Casual Listener
2319 Views
5 replies
1 likes

2319 Views
5 replies
1 likes

Superuser Contribution Shuffling to songs not in the playlist

When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.

ishoikhet
Newbie
When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.
2019-05-31 7:23:52 AM
2019-06-01 2:00:03 PM
Guido
Spotify Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Superuser Contribution Songs skipping after 2 seconds/can't find the song to play, have tried all fixes

PremiumCountry - Australia DeviceMacbook Air, latest OS, 10.14.5 Like many people on this forum, I cannot use the desktop app without a song playing for just two seconds then skipping, or it giving me the message that the song cannot be found (the sa...

andr3wthomas
Casual Listener
Premium Country - Australia Device Macbook Air, latest OS, 10.14.5 Like many people on this forum, I cannot use the desktop app without a song playing for just two seconds t...
2019-05-29 3:20:02 AM
2019-06-01 1:55:30 PM
Guido
Spotify Legend
588 Views
3 replies
0 likes

588 Views
3 replies
0 likes

Superuser Contribution Spotify randomly started playing songs at 6am

PremiumAustralia MacbookiOS 10 So basically, I always sleep with white noise in the background, most of the time I use youtube to play it because Spotify ones aren't that good, besides the point, anyways so I was peacefully sleeping and suddenly soun...

Jayitaa
Newbie
Premium Australia Macbook iOS 10 So basically, I always sleep with white noise in the background, most of the time I use youtube to play it because Spotify ones aren't tha...
2019-05-27 11:54:43 PM
2019-05-31 12:15:46 PM
Guido
Spotify Legend
1300 Views
2 replies
0 likes

1300 Views
2 replies
0 likes

15 second rewind/forward function for podcast not working on mac

PlanPremiumCountrySwedenDeviceMacbook Pro retina mid 2012Operating SystemmacOS 10.14.5 My Question or IssueThe 15 second rewind/forward function for podcast does not work when using bluetooth headphones or when using the rewind/forward buttons on the...

Axerier
Newbie
Plan Premium Country Sweden Device Macbook Pro retina mid 2012 Operating System macOS 10.14.5 My Question or Issue The 15 second rewind/forward function for podcast does not work whe...
2019-05-30 8:15:21 PM
518 Views
0 replies
1 likes

518 Views
0 replies
1 likes

Can't connect to Google home speakers (Macbook)

PlanPremiumCountrySwitzerlandDeviceMacbook AirOperating SystemmacOS Sierra 10.12.6 My Question or IssueI am using an iPhone, iMac and Macbook at home and listen via Google home. I can easily switch to Google speakers from iPhone and iMac. But with my...

parksoh
Newbie
Plan Premium Country Switzerland Device Macbook Air Operating System macOS Sierra 10.12.6 My Question or Issue I am using an iPhone, iMac and Macbook at home and listen via Google ho...
2019-04-06 7:24:45 PM
2019-05-30 6:36:36 AM
fathercucumber
Music Fan
2228 Views
1 replies
3 likes

2228 Views
1 replies
3 likes

Solved!!Superuser Contribution Spotify Desktop (Mac) displaying different track to one playing

Premium PlanCountry UKMacBook Pro Mid 2014Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often offline) - is on shuffle but the song displaying on the desktop app is not the same as the one...

malcolmduffin
Casual Listener
Premium Plan Country UK MacBook Pro Mid 2014 Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often off...
2019-05-28 9:49:51 PM
2019-05-29 9:12:43 PM
malcolmduffin
Casual Listener
1049 Views
2 replies
0 likes

1049 Views
2 replies
0 likes

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