Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

The Spotify Customer Support System Is A Joke

I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there is no way to contact Spotify directly. This is a jok...

username6702
Regular
I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there i...
2019-04-26 11:31:00 PM
2019-04-29 8:03:48 PM
merlijnv2000
Composer
370 Views
1 replies
1 likes

370 Views
1 replies
1 likes

Trouble using app on multiple networks Macbook Pro

PlanPremiumCountryUSADeviceMacbook Pro Mid 2012Operating SystemiOS X My Question or IssueHi, I'm having an issue when trying to use app on our shop's wifi. When I first open the app it says it's offline (it's not in offline mode). I tried to uninstal...

rjp751
Casual Listener
Plan Premium Country USA Device Macbook Pro Mid 2012 Operating System iOS X My Question or Issue Hi, I'm having an issue when trying to use app on our shop's wifi. When I first open ...
2019-04-29 5:34:53 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Solved!! Secret playlists are still public..."Make Secret" doesn't work

PlanFreeCountryUSADeviceMacBook Pro, Early 2015Operating SystemMac OS X 10.13.6 When I have a playlist open and click on the three dots icon next to the play button, and I select "Make Secret", then I check my profile in a web browser (https://open.s...

redcakemix
Casual Listener
...elect "Make Secret", then I check my profile in a web browser (https://open.spotify.com/user/USERNAME), the playlist still shows up in the list of public playlists. This...is...not...cool!
2019-04-26 4:13:24 AM
2019-04-28 11:01:18 PM
Bittencourt
Spotify Star
4065 Views
6 replies
0 likes

4065 Views
6 replies
0 likes

No connection to Sonos speakers from Spotify

PlanPremiumCountryGermany (but in French as I am a French guy, living in Germany) Device(iPhone X, Macbook Air)Operating System(iOS 12.2, Mac Os Mojave) My Question or IssueIn the Spotify programm I can see the Sonos speakers, but I cannot connect my...

Dadan1
Casual Listener
Plan Premium Country Germany (but in French as I am a French guy, living in Germany) Device (iPhone X, Macbook Air) Operating System (iOS 12.2, Mac Os Mojave) My Question or I...
2019-04-28 10:09:15 AM
2019-04-28 12:15:29 PM
Dadan1
Casual Listener
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Song Library Coming Up Empty on Computer

I have over 600 songs saved to my spotify library, the show up on my phone but not on my desktop. The odd part is that if you go by album or artists the songs are still there. I've tried logging out and logging back it doesn't change anything. Is the...

Screen Shot 2019-04-27 at 6.13.15 PM.png

Screen Shot 2019-04-27 at 6.13.47 PM.png

hanabarker01
Newbie
I have over 600 songs saved to my spotify library, the show up on my phone but not on my desktop. The odd part is that if you go by album or artists the songs are still there. I've tried loggin...
2019-04-28 6:15:41 AM
259 Views
0 replies
1 likes

259 Views
0 replies
1 likes

Spotify won't play newly released music

PlanPremium CountryBelgium DeviceMacbook Pro 2017Operating SystemMacOS High Sierra Version 10.13.4 Spotify won't play any music that has recently been released. The album cover won't show when I click on it and nothing plays. I've already done a clea...

hannelore00
Casual Listener
Plan Premium Country Belgium Device Macbook Pro 2017 Operating System MacOS High Sierra Version 10.13.4 Spotify won't play any music that has recently been released. T...
2019-04-13 1:53:55 PM
2019-04-28 1:32:06 AM
Diego_Bonomi
Casual Listener
1004 Views
5 replies
0 likes

1004 Views
5 replies
0 likes

i cant see my playlist covers anymore and some albums and songs are not working

PlanPremiumuk Device Macbook Pro Operating System My Question or Issuehi I've been using spotfy since 2018 and all of a sudden i cant upload nor see other playlist covers even artists , i tried to clear caches files on spotfy reinstall spotfy and non...

veyronking123
Newbie
Plan Premium uk Device Macbook Pro Operating System My Question or Issue hi I've been using spotfy since 2018 and all of a sudden i cant upload nor se...
2019-04-27 9:32:56 PM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Spotify Can't Play New Songs

My Spotify app on the mac will not play songs that I am newly adding to playlists. I tried a clean reinstall and this did not work. Also, I can't find the Spotify cache folder on the mac, not sure if this is related. Please help ASAP!

username6702
Regular
My Spotify app on the mac will not play songs that I am newly adding to playlists. I tried a clean reinstall and this did not work. Also, I can't find the Spotify cache folder on the mac, not sure if...
2019-04-26 5:37:15 PM
2019-04-27 1:59:28 PM
Loxer
Community Legend
872 Views
10 replies
0 likes

872 Views
10 replies
0 likes

Solved!! error code 101 on Macbook, and I have tried everything nothing works please help

Plan - FreeCountry - Au Device - macbook pro late 2016 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue at first I had an issue of error code 4 and tried to fix it by loo...

iaxgruy38m1opyx
Casual Listener
Plan - Free Country - Au Device - macbook pro late 2016 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
2019-04-26 6:01:14 AM
2019-04-27 10:45:37 AM
Loxer
Community Legend
4127 Views
3 replies
0 likes

4127 Views
3 replies
0 likes

Remove all albums from library

I have the family plan and the other day I noticed several people had joined my family without my consent. How that happened is probably an interesting question, but it's not my immediate issue. They added a bunch of albums to my library. I don't wan...

formido
Music Fan
I have the family plan and the other day I noticed several people had joined my family without my consent. How that happened is probably an interesting question, but it's not my immediate is...
2019-04-22 9:39:27 PM
2019-04-27 1:11:14 AM
formido
Music Fan
5984 Views
2 replies
1 likes

5984 Views
2 replies
1 likes

Share (30 seconds) new music preview

Hello, I'm a Premium user.Why when I share a new song (Facebook), won't it show me the preview (30 seconds)? If the song is old, there are no problems. Are there any limits? Can you tell me something?Thanks.(I have attached image)

Diego_Bonomi
Casual Listener
Hello, I'm a Premium user. Why when I share a new song (Facebook), won't it show me the preview (30 seconds)? If the song is old, there are no problems. Are there any limits? Can you tell me som...
2019-04-26 12:14:18 AM
475 Views
0 replies
1 likes

475 Views
0 replies
1 likes

Solved!! The album art is gone again in 2019?

Family PremiumUSA DeviceMacbook Pro 2017Operating SystemmacOS 10.14 Mojave The album art that usually shows up in the lower lefthand corner above the song title, artist, and etc. information has disappeared. I saw threads for this issue in 2018 but i...

CarrieKerins
Newbie
Family Premium USA Device Macbook Pro 2017 Operating System macOS 10.14 Mojave The album art that usually shows up in the lower lefthand corner above the song title, artist, and...
2019-04-26 5:23:18 PM
2019-04-26 5:57:32 PM
Loxer
Community Legend
4608 Views
1 replies
1 likes

4608 Views
1 replies
1 likes

Friend feed not showing

PlanPremiumCountry DeviceMacbook ProOperating SystemMacOS High Sierra Hi,I updated Spotify yesterday and since then my friend activity isn't showing up. I have loggest out and in, in additon to uninstalling and reinstalling the app, and the problem s...

user-removed
Visitor
Plan Premium Country Device Macbook Pro Operating System MacOS High Sierra Hi, I updated Spotify yesterday and since then my friend activity isn't showing up. I have loggest o...
2019-04-19 6:20:14 PM
2019-04-26 5:38:04 PM
Loxer
Community Legend
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Album/Song on spotify, but doesn't let you play it nor add to playlist

Family PlanPremiumUS Device(iPhone S, Macbook Pro late 2016)Operating System(iOS 10) I'm not sure if this is happening to any other album, but I can't only reach the Iron Man soundtrack album through the songs "**bleep** Kid" by DJ Boborobo and "Inst...

moonfire962
Newbie
Family Plan Premium US Device (iPhone S, Macbook Pro late 2016) Operating System (iOS 10) I'm not sure if this is happening to any other album, but I can't only reach the...
2019-04-26 4:23:01 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Now Playing Incorrect Account

In the past couple days, in the Now Playing widget in my Notification Center, Spotify sometimes shows what my brother is listening to rather than what I am listening to. As a result, whenever I press the pause button on my keyboard, it pauses my brot...

thefourthsoul
Newbie
In the past couple days, in the Now Playing widget in my Notification Center, Spotify sometimes shows what my brother is listening to rather than what I am listening to. As a result, whenever I press...
2019-04-24 9:07:11 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Spotify mobile app won't recognize Amazon Echo Dot

PlanFree/PremiumCountry USA DeviceGalaxy 8 Operating SystemAndroid Oreo My Question or IssueUntil yesterday morning, I could easily use my Galaxy S8 as a remote control. I could play Spotify (Premium) songs on my Echo Dot. The device was always seen....

jhs3
Casual Listener
Plan Free/Premium Country USA Device Galaxy 8 Operating System Android Oreo My Question or Issue Until yesterday morning, I could easily use my Galaxy S8 as a remot...
2019-04-24 8:11:25 PM
360 Views
0 replies
0 likes
Amazon Echo Dot

360 Views
0 replies
0 likes

Why can't I dislike or like a song from Daily Mixes anymore?

Both on my iphone and mac, I can no longer like or dislike a song on my Daily Mix, which I had assumed created a better Daily Mix for me. Now, I only get the option to add to my library.

dandyhand
Casual Listener
Both on my iphone and mac, I can no longer like or dislike a song on my Daily Mix, which I had assumed created a better Daily Mix for me. Now, I only get the option to add to my library.
2019-04-17 4:47:33 PM
2019-04-24 3:32:24 PM
dandyhand
Casual Listener
783 Views
2 replies
0 likes

783 Views
2 replies
0 likes

Playlist description not updating

When I change the description of a playlist on the desktop app, the new description appears after I hit Save. However, when I close then relaunch the app, the playlist description reverts to the old one. Any help? Thanks!

user-removed
Visitor
When I change the description of a playlist on the desktop app, the new description appears after I hit Save. However, when I close then relaunch the app, the playlist description reverts to the old ...
2019-04-22 12:32:20 PM
2019-04-24 2:50:34 AM
Loxer
Community Legend
1605 Views
2 replies
1 likes

1605 Views
2 replies
1 likes

Is it possible to access the song name of the currently playing song in the Mac app via Applescript?

Is it possible to access the song name of the currently playing song in the Mac app via Applescript? I would like to be able to copy the name of the currently playing song to my clipboard.

random1destiny
Music Fan
Is it possible to access the song name of the currently playing song in the Mac app via Applescript? I would like to be able to copy the name of the currently playing song to my clipboard.
2019-04-23 5:39:43 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

How to search by year and artist (and more if you want)

Hey guys, Some don't know this but you can search anything you want including 2 or more things together here's how: Say first you want all the songs in the year 2019, well all you have to do is write year:2019 in the searchbar (without a space). Then...

Screen Shot 2019-04-22 at 2.21.16 AM.png

Screen Shot 2019-04-22 at 2.21.29 AM.png

TheProteanGirl
Casual Listener
Hey guys, Some don't know this but you can search anything you want including 2 or more things together here's how: Say first you want all the songs in the year 2019, well all you h...
2019-04-22 8:29:37 AM
601 Views
0 replies
1 likes

601 Views
0 replies
1 likes

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