Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Superuser Contribution !Spotify can't play this right now!

Hi, I have got an issue with spotify mac app. I used it yesterday evening and didn't have any. But this morning I can not use that app to listen music. I have that for every song. And I tried to switch account, streaming setting, delete local files a...

emreerisen
Casual Listener
Hi, I have got an issue with spotify mac app. I used it yesterday evening and didn't have any. But this morning I can not use that app to listen music. I have that for every song. And I tried to swit...
2019-05-13 8:56:01 AM
2019-05-16 1:23:21 PM
emreerisen
Casual Listener
1941 Views
4 replies
1 likes

1941 Views
4 replies
1 likes

Superuser Contribution Playlist picture sents back when I reopen the App

Plan: PremiumCountry: Switzerland Device: Macbook ProOperating System: macOS Mojave My Question or IssueThere was a different picture set to a playlist I made, even though I never change anything. I set a new password and logged out on all devices, b...

nyanpasuminasan
Newbie
Plan: Premium Country: Switzerland Device: Macbook Pro Operating System: macOS Mojave My Question or Issue There was a different picture set to a playlist I made, ...
2019-05-10 9:49:37 AM
2019-05-16 1:06:24 PM
Guido
Spotify Legend
1575 Views
2 replies
0 likes

1575 Views
2 replies
0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountryGermanyDeviceMacBook Pro 2017Operating SystemmacOS My Question or IssueEverytime I want to play a song the error "Spotify can't play this right now. If you have the file on your computer you can import it" appears. What can I do? Is...

mbo2
Casual Listener
Plan Premium Country Germany Device MacBook Pro 2017 Operating System macOS My Question or Issue Everytime I want to play a song the error "Spotify can't play this right now. If...
2019-05-16 9:48:44 AM
2019-05-16 10:58:53 AM
mbo2
Casual Listener
699 Views
2 replies
0 likes

699 Views
2 replies
0 likes

Superuser Contribution Search results issues!

Dear Spotify, So I am a big music nerd. I listen to playlists all day usually at work. So as of the last few weeks when i search for example INDIE. The results of playlists are being 'filtered' or only loading a certain ammount of results. Instead of...

morleyj21
Newbie
...urated by Spotify itself is showing. But a HUGE chunk of user generated playlists or public playlists by users on the app or even mobile are missing. I searched for example pop. Only spotify content c...
2019-03-22 3:14:14 AM
2019-05-15 12:56:46 PM
user-removed
Not applicable
2506 Views
5 replies
0 likes

2506 Views
5 replies
0 likes

Music stops playing at 0:06

PlanFreeCountryUKDeviceMacbook Pro late 2018Operating SystemMacOS Mojave My Question or IssueMusic stops playing after 6 seconds of playback, why?

newbie235
Newbie
Plan Free Country UK Device Macbook Pro late 2018 Operating System MacOS Mojave My Question or Issue Music stops playing after 6 seconds of playback, why?
2019-04-27 8:38:48 PM
2019-05-12 9:02:11 PM
chuckellen
Music Fan
678 Views
2 replies
3 likes

678 Views
2 replies
3 likes

Spotify shows all my local files

PlanPremium - Familiar CountrySpain DeviceMacbook Pro Retina 13'' 2015 - iPad Air 2 - iPhone 8 Plus Operating SystemmacOS Mojave 10.14.2 - iOS 12.2 - iOS 12.2 My Question or IssueI've always used my Mac for adding local files to my playlists and sync...

aromeroshow
Casual Listener
Plan Premium - Familiar Country Spain Device Macbook Pro Retina 13'' 2015 - iPad Air 2 - iPhone 8 Plus Operating System macOS Mojave 10.14.2 - iOS 12.2 - iOS 12.2 &nbs...
2019-05-12 8:52:38 PM
609 Views
0 replies
0 likes

609 Views
0 replies
0 likes

Local Files Won't Show

EDIT: Fixed

Elykris
Casual Listener
EDIT: Fixed
2019-05-11 7:27:29 PM
434 Views
0 replies
0 likes

434 Views
0 replies
0 likes

Superuser Contribution Spotify skips songs and will not play downloaded songs

PlanPremiumCountryNetherlandsDeviceiMac - Retina 5K, 27", Late 2015Operating SystemHigh Sierra 10.13.6 My Question or IssueSince updating to the last version of the Spotify Desktop app (1.1.5.153.gf614956d) I am unable to play songs. The app plays le...

DaanZ
Casual Listener
Plan Premium Country Netherlands Device iMac - Retina 5K, 27", Late 2015 Operating System High Sierra 10.13.6 My Question or Issue Since updating to the last version of the Spotify D...
2019-05-08 10:13:49 AM
2019-05-11 3:24:46 PM
Guido
Spotify Legend
810 Views
1 replies
0 likes

810 Views
1 replies
0 likes

Superuser Contribution Spotify won't stop playing mysterious playlist

Plan: PremiumCountry: UK Devices: iPhone 8/ MAC iOS 10 My Question or Issue: Just got back from a work trip abroad where I used my spotify on various devices. Trying to use it at home today and something odd is happening. A mysterious playlist create...

nicowasserman
Newbie
Plan: Premium Country: UK Devices: iPhone 8/ MAC iOS 10 My Question or Issue: Just got back from a work trip abroad where I used my spotify on various devices. T...
2019-05-08 10:47:23 AM
2019-05-11 3:19:27 PM
Guido
Spotify Legend
1687 Views
1 replies
0 likes

1687 Views
1 replies
0 likes

Superuser Contribution Podcasts not loading

PlanPremiumCountryUS DeviceMacbook Pro late 2017Operating SystemMojave 10.14.4 Podcasts will not load. Attched is a screenshot.I've tried, restarting and logging out.

ckuebler716
Newbie
Plan Premium Country US Device Macbook Pro late 2017 Operating System Mojave 10.14.4 Podcasts will not load. Attched is a screenshot. I've tried, restarting and logging out. ...
2019-05-09 3:34:13 PM
2019-05-11 2:41:21 PM
Guido
Spotify Legend
1399 Views
1 replies
0 likes

1399 Views
1 replies
0 likes

Superuser Contribution Spotify can't play this right now... Mac.

PlanPremiumCountryUnited StatesDeviceMacBook Pro Mid-2015Operating SystemmacOS Mojave Version 10.14 My Question or IssueI've tried just about everything I've researched for this issue - deleted app files in Library, uninstalled and reinstalled app, c...

elyseboutall
Newbie
Plan Premium Country United States Device MacBook Pro Mid-2015 Operating System macOS Mojave Version 10.14 My Question or Issue I've tried just about everything I've researched for t...
2019-05-08 10:18:42 PM
2019-05-11 2:07:01 PM
Guido
Spotify Legend
1758 Views
2 replies
2 likes

1758 Views
2 replies
2 likes

Global Top 50 Not Updating

Hi my global top 50 playlist hasn't updated on my desktop (mac) in weeks. Any ideas? I'm not using premium. Ollie

brazier10
Newbie
Hi my global top 50 playlist hasn't updated on my desktop (mac) in weeks. Any ideas? I'm not using premium. Ollie
2019-05-11 10:05:17 AM
657 Views
0 replies
0 likes

657 Views
0 replies
0 likes

local files used to play, play on iphone, but can't play anymore on Mac

so here's why I just canceled my premium account...When I first installed spotify, it was fantastic, I importaed all my itune music... then recently some files disapeared from the playlists...while they are local files very much on my driveSo-I erase...

amelie-melow
Newbie
so here's why I just canceled my premium account... When I first installed spotify, it was fantastic, I importaed all my itune music... then recently some files disapeared from the playlists...while...
2019-05-10 6:18:41 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

podcast not showing up

I submitted my podcast to Spotify for Podcasters (beta) the other day. I can see it when I go to my dashboard however when I click the episode it doesnt play and just says 'Analytics for this view are not currently available'.I have tried searching f...

Romana1980
Newbie
I submitted my podcast to Spotify for Podcasters (beta) the other day. I can see it when I go to my dashboard however when I click the episode it doesnt play and just says 'Analytics for this v...
2019-05-08 8:24:38 AM
1308 Views
0 replies
0 likes

1308 Views
0 replies
0 likes

spotify audio bug when playing other content on mac

PlanPremiumCountryUnited StatesDeviceMacbook Pro, 2017Operating SystemmacOS mojave My Question or Issuewhen playing songs on spotify and then switching to say chrome and trying to play youtube video, you generally pause spotify. but when i pause spot...

satyapramodh
Regular
Plan Premium Country United States Device Macbook Pro, 2017 Operating System macOS mojave My Question or Issue when playing songs on spotify and then switching to say chrome and tryi...
2019-05-08 4:50:44 AM
2019-05-08 5:20:15 AM
ElainaD
Composer
2230 Views
1 replies
2 likes
audio bug
chrome
firefox
Mac
no audio

2230 Views
1 replies
2 likes

Empty playlists, songs won't play

PlanPremium DeviceMacbook ProOperating SystemiOS 10 (verion 10.14.4) My Question or IssuePlaylist (eg New Music Friday) are empty showing only the message "This playlist is currently empty"Some songs do play but others (most) won't.I have this issue ...

Incognito_
Newbie
Plan Premium Device Macbook Pro Operating System iOS 10 (verion 10.14.4) My Question or Issue Playlist (eg New Music Friday) are empty showing only the message "This playlist i...
2019-05-05 7:00:45 PM
2019-05-05 11:28:15 PM
Loxer
Community Legend
977 Views
1 replies
0 likes

977 Views
1 replies
0 likes

Mac App doesn't play songs anymore - infinity loading

Since a few weeks I am struggling with the Spotify App for macOS. Everything started with once the song downloads had been done the symbol in the navigation bar showed still up as a circle with an arrow in it. Once I opened the playlist/folder on upp...

TNa1
Casual Listener
Since a few weeks I am struggling with the Spotify App for macOS. Everything started with once the song downloads had been done the symbol in the navigation bar showed still up as a circle with an ar...
2019-04-18 8:49:01 AM
2019-05-05 6:30:57 PM
sx5
Music Fan
3074 Views
8 replies
0 likes

3074 Views
8 replies
0 likes

Spotify no reproduce canciones en MAC. SOLUCIONADO

Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de canción no se reproduce, todo se queda en blanco, ...

Vicpad
Newbie
Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de...
2019-05-05 1:49:04 AM
4688 Views
0 replies
0 likes

4688 Views
0 replies
0 likes

Superuser Contribution Can't play any track on Free account (works with Premium account though!)

My work Macbook Pro will no longer play any tracks on my free account (and I've tried loads). It shows as playing but the play bar doesn't move (stays at 0:00) and after a while I get a message saying: "Spotify can't play this right now. If you have ...

davewomble
Casual Listener
My work Macbook Pro will no longer play any tracks on my free account (and I've tried loads). It shows as playing but the play bar doesn't move (stays at 0:00) and after a while I get a message sayin...
2019-04-30 1:11:35 PM
2019-05-04 4:39:38 PM
Guido
Spotify Legend
648 Views
2 replies
1 likes

648 Views
2 replies
1 likes

Superuser Contribution Logged into desktop with Facebook, but cannot find friends/username is numbers

Premium/USAiMac ProiOS 10.14 So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Still nothing. My issue is that everywhere it shows that I'm logged ...

aprilar
Casual Listener
Premium/USA iMac Pro iOS 10.14 So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Stil...
2019-05-02 9:03:07 PM
2019-05-04 10:00:14 AM
Guido
Spotify Legend
1231 Views
1 replies
0 likes

1231 Views
1 replies
0 likes

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