Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15851 Views

79 replies

9 likes

  • 15851 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38807 Views

8 replies

1 likes

  • 38807 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38321 Views

7 replies

0 likes

  • 38321 Views
  • 7 replies
  • 0 likes

Superuser Contribution Browse All Missing in Search Page

PlanPremiumCountryCanadaDevice(MacBook Pro 2017)Operating System(macOS Mojave)Spotify 10.14 My Question or IssueThe search page does not display anything. On my iPhone, I can clearly see all the browse all options but not on my macbook pro. I am curr...

Newbie

Plan Premium Country Canada Device (MacBook Pro 2017) Operating System (macOS Mojave) Spotify 10.14   My Question or Issue The search page does not display anything. On my iPhone, I c...

MihailY

Moderator

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song lengths of some local files

DeviceMacbook Pro mid-2012Operating SystemmacOS Catalina 10.15 - 10.15.4 My Question or IssueThis has been an issue for months now. For some reason Spotify shows some local files length's as 1 second shorter than they really are. And for some local f...

Composer

Device Macbook Pro mid-2012 Operating System macOS Catalina 10.15 - 10.15.4   My Question or Issue This has been an issue for months now. For some reason Spotify shows some local files len...

hamibh

Newbie

11090 Views

20 replies

1 likes

  • 11090 Views
  • 20 replies
  • 1 likes

Superuser Contribution Scrolling issues when using Wacom

The scrolling is not working properly on Spotify App for Desktop (Mac). However I scroll (up or down) on any playlist the bar simply stops like it's stuck or something, it comebacks after a while but it's very annoying and I've never had this problem...

Regular

The scrolling is not working properly on Spotify App for Desktop (Mac). However I scroll (up or down) on any playlist the bar simply stops like it's stuck or something, it comebacks after a while but...

Maria

Moderator

7475 Views

37 replies

2 likes

  • 7475 Views
  • 37 replies
  • 2 likes

Superuser Contribution Spotify Annoying UI Bug

PlanPremiumCountryNew ZealandDeviceMacbook Pro 13", M1 2020Operating SystemMac OS Sonoma 14.4.1 My Question or IssueSpotify Desktop on Mac on my device has always began opening with the maximise, close and minimise windows right on top of the "back a...

Newbie

Plan Premium Country New Zealand Device Macbook Pro 13", M1 2020 Operating System Mac OS Sonoma 14.4.1   My Question or Issue Spotify Desktop on Mac on my device has always began openi...

Eni

Moderator

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete artist from playlist - delete album from playlist

Hi Spotifypals, How do we delete an artist from a playlist? Kids added crappy songs to one of playlists and I need to get that artist OFF the list. Need to delete multiple songs at one time using album or artist as a sort option. Tell me how Spotifyo...

Music Fan

Hi Spotifypals,   How do we delete an artist from a playlist?  Kids added crappy songs to one of playlists and I need to get that artist OFF the list.    Need to delete mu...

Susan_GP

Moderator

13270 Views

6 replies

0 likes

Mac
  • 13270 Views
  • 6 replies
  • 0 likes

Superuser Contribution se cierra la aplicación sin ningún avisto

a la canción se cierra y lo abro otra vez y pasa lo mismo, debería desinstalarlo y volver a instalar? o no hay soluciónPlanFreeCountryMxDeviceMac late 15sOperating SystemOS 12.6.3 My Question or Issue

Visitor

a la canción se cierra y lo abro otra vez y pasa lo mismo, debería desinstalarlo y volver a instalar? o no hay solución Plan Free Country Mx Device Mac late 15s Operating System OS 12.6.3 &n...

Yordan

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Microsoft Teams lowers Spotify sound during calls

Plan: PremiumCountry: USA DeviceMacbook Pro 2017Operating SystemCatalina 10.15.6 Recently Microsoft Teams has been lowering or suppressing Spotify volume while I am on meeting calls. I used to be able to listen to Spotify with headphones while on cal...

Casual Listener

Plan: Premium Country: USA   Device Macbook Pro 2017 Operating System Catalina 10.15.6   Recently Microsoft Teams has been lowering or suppressing Spotify volume while I am on ...

nahchayteh

Casual Listener

13026 Views

5 replies

1 likes

  • 13026 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Desktop App text not rendering properly

PlanPremiumCountryUSDeviceMBP 2021 Sonoma 14.4.1Operating SystemSonoma 14.4.1 My Question or IssueThe text in the desktop player isn't rendering correctly. It's rendering as white or grey blocks. I've tried a fresh install of the app twice and restar...

Casual Listener

Plan Premium Country US Device MBP 2021 Sonoma 14.4.1 Operating System Sonoma 14.4.1   My Question or Issue The text in the desktop player isn't rendering correctly. It's rendering as ...

sarmeyer

Casual Listener

1110 Views

2 replies

0 likes

  • 1110 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Desktop Mac UI full of artifacts

Version: Spotify for macOS (Apple Silicon)1.2.35.663.gb699649eThere are black/red bars and boxes covering my library and the recently played albums/playlists at the top of my Home page.

Casual Listener

Version: Spotify for macOS (Apple Silicon) 1.2.35.663.gb699649e There are black/red bars and boxes covering my library and the recently played albums/playlists at the top of my Home page.

Joan

Moderator

1179 Views

5 replies

0 likes

  • 1179 Views
  • 5 replies
  • 0 likes

Superuser Contribution podcast in desktop (mac) not showing latest episodes (on iphone it does)

PlanFamily/PremiumCountryNetherlands Device(Macbook air m2 )Operating System(Sonoma) My Question or Issue

Casual Listener

Plan Family/Premium Country Netherlands  Device (Macbook air m2 ) Operating System (Sonoma)   My Question or Issue  

Ivelina

Moderator

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection

PlanPremiumCountryUSDeviceMacbook Air 2021Operating SystemSonoma 14.2.1 My Question or IssueThe Spotify app keeps saying I don't have an internet connection even though I do. I will not continually reset my wifi just for one dumb, barely better than ...

Visitor

Plan Premium Country US Device Macbook Air 2021 Operating System Sonoma 14.2.1   My Question or Issue The Spotify app keeps saying I don't have an internet connection even though I do....

Maria

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend activity disappearing and then some reappearing

My Question or Issue: Hi! So I opened up my Spotify and only 3 friends activity were present when I usually have 10. So I read to update my computer, uninstall everything on my computer that dealt with Spotify and the re-download it, restart my compu...

Visitor

My Question or Issue: Hi! So I opened up my Spotify and only 3 friends activity were present when I usually have 10. So I read to update my computer, uninstall everything on ...

Vasil

Moderator

29456 Views

13 replies

15 likes

Friend Activity some friends missing
  • 29456 Views
  • 13 replies
  • 15 likes

Solved!!Superuser Contribution Friend Activity feed on mac not working

Using the desktop app for Mac. Activity feed now just says 'Find Friends', and shows no friend activity . I know the friends I am following are online and listening to music but it is not appearing in the feed. Seeing what my friends are listening to...

Visitor

Using the desktop app for Mac. Activity feed now just says 'Find Friends', and shows no friend activity . I know the friends I am following are online and listening to music but it is not appearing i...

annabellers

Casual Listener

2168 Views

2 replies

1 likes

Activity Feed Problem
Friend Activity some friends missing
Friend Feed
Friend feed fails.
  • 2168 Views
  • 2 replies
  • 1 likes

Superuser Contribution [bug] "public playlist" text is cut off when viewing public playlists

PlanPremium IndividualCountryUSDeviceMacBook Pro 14" (early 2023, apple silicon m2 pro chip [16gigs of ram, 1tb storage])Operating SystemmacOS 14.4.1 (23E224)Spotify for macOS (Apple Silicon)1.2.35.663.gb699649eMy Question or Issuehi all. discovered ...

Visitor

Plan Premium Individual Country US Device MacBook Pro 14" (early 2023, apple silicon m2 pro chip [16gigs of ram, 1tb storage]) Operating System macOS 14.4.1 (23E224) Spotify for macOS (Apple ...

user-removed

Not applicable

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't play anything. Nothing happens when I press "play" now.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify App: "This app is restricted to Premium users only" Error Code

PlanPremium CountryUSA DeviceMacbook Air (Mid 2013) Operating SystemOS X Yosemite, Version 10.10.5 Over the weekend, I had to do a series of shutting down and restarting my Macbook Air due to several tabs refusing to force quit. Today, I opened up th...

Newbie

Plan Premium   Country USA   Device Macbook Air (Mid 2013)   Operating System OS X Yosemite, Version 10.10.5   Over the weekend, I had to do a series of shutting down ...

grainnemcknight

Newbie

91962 Views

27 replies

12 likes

  • 91962 Views
  • 27 replies
  • 12 likes

Superuser Contribution I can't listen to "Manifesting 20-05" by feid and yandel

The artist released this album on april 10th and it's still hidden on my spotify account (or greyed out on my desktop app). I can see that people can listen to it. Am i the only one?

Newbie

The artist released this album on april 10th and it's still hidden on my spotify account (or greyed out on my desktop app). I can see that people can listen to it. Am i the only one?

Sebastianortiz17

Visitor

2351 Views

9 replies

2 likes

  • 2351 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify app takes forever to start

PremiumCanadaiMac (21.5-inch, Late 2015)Monterey 12.7.4 Spotify runs fine on most of my home devices (Windows laptop, Android phone, etc). But on my work iMac at the office, the app takes forever to start. When I open Spotify from my dock, it opens p...

Casual Listener

Premium Canada iMac (21.5-inch, Late 2015) Monterey 12.7.4   Spotify runs fine on most of my home devices (Windows laptop, Android phone, etc). But on my work iMac at the office, the app ta...

thomaspashko11

Casual Listener

941 Views

2 replies

1 likes

  • 941 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't see the song recommendation.

The star-shaped song recommendation feature disappeared from my Spotify app. First click shuffle, second click recommendation is possible, but it's different from the old version.I want a recommendation function that was convenient and easy in the pa...

Newbie

The star-shaped song recommendation feature disappeared from my Spotify app. First click shuffle, second click recommendation is possible, but it's different from the old version. I want a recomme...

Ivelina

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get a playlist on both iPhone & Mac? (Currently only on iPhone)

I clicked on a playlist link I recd from a friend & it automatically downloaded on to my iPhone...how to also get it on my Mac's app?

Visitor

I clicked on a playlist link I recd from a friend & it automatically downloaded on to my iPhone...how to also get it on my Mac's app?

Joan

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes