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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136996 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136996 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53226 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53226 Views
  • 0 replies
  • 33 likes

PLEASE tell me I can custom sort my playlists???

Hi y'all, i am going crazy trying to find a way to sort my playlist. Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists. Not possible?? Seems you can ONLY sort Alpahbetically (huh? who ca...

  • Newbie
  • Hi y'all, i am going crazy trying to find a way to sort my playlist.  Am using window desktop (was on the online one) now, got it hoping to be albe to have some control over the lists.  Not...
  • ksol1460
  • Casual Listener
  • 5482 Views
  • 6 replies
  • 1 likes
  • 5482 Views
  • 6 replies
  • 1 likes

Spotify not playing any track, just keeps jumping around... Help!

When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I have tried to play with Shuffle both on and off. Plea...

  • Casual Listener
  • When I click play on my playlist, it just jumps around to different tracks, but doesn't play anything at all. The timer doesn't move from 0:00 at all. I have uninstalled and reinstalled Spotify. I ha...
  • alan456
  • Casual Listener
  • 2282 Views
  • 7 replies
  • 3 likes
  • Windows
  • 2282 Views
  • 7 replies
  • 3 likes

Once making a play list, what cause some of the songs to fade out and not play?

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

  • Regular
  • Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?
  • 327 Views
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  • 0 likes
  • Web Player
    Windows
  • 327 Views
  • 0 replies
  • 0 likes

Graphical issue with maximized window

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximize. I have attached a link to a gif in order to mor...

  • Newbie
  • Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximi...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Option to prevent repeats

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not want. And the resulting Spotify music is worth everyt...

  • Roadie
  • The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not wa...
  • jimm4006
  • Newbie
  • 509 Views
  • 1 replies
  • 0 likes
  • Windows
  • 509 Views
  • 1 replies
  • 0 likes

Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

  • Casual Listener
  • Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...
  • user-removed
  • Not applicable
  • 1160 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1160 Views
  • 1 replies
  • 0 likes

Local radio stations

So I was in a UPS store today and they were playing fresh 102.7 through the Spotify dektop app. I didn't think spotify played actual local radio stations. I thought it was just genre/artist/song based. Short of going back there and asking them how, d...

  • Newbie
  • So I was in a UPS store today and they were playing fresh 102.7 through the Spotify dektop app. I didn't think spotify played actual local radio stations. I thought it was just genre/artist/song base...
  • kimtalkalot
  • Newbie
  • 4044 Views
  • 2 replies
  • 0 likes
  • Windows
  • 4044 Views
  • 2 replies
  • 0 likes

Spotify unable to connect to sonos on windows PC

Hi Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom of app ( i always thought this was a green dot??) Anyone got ...

  • Newbie
  • Hi   Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom o...
  • 504 Views
  • 0 replies
  • 0 likes
  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Desktop Spotify plays no sound.

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clicking on Play is one very short high-pitched sound, and...

  • Casual Listener
  • My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clickin...
  • user-removed
  • Not applicable
  • 1379 Views
  • 3 replies
  • 0 likes
  • 1379 Views
  • 3 replies
  • 0 likes

Solved!! Can't play current song

This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it didn't work. This makes spotify on pc virtually useles...

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  • Casual Listener
  • This keeps popping up for nearly every song I play. Sometimes the song pauses half way and this message appears. I've tried installing and re-installing spotify then restarting my computer but it did...
  • moibloke
  • Newbie
  • 8055 Views
  • 19 replies
  • 4 likes
  • Windows
  • 8055 Views
  • 19 replies
  • 4 likes

Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

  • Casual Listener
  • I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...
  • 199 Views
  • 0 replies
  • 0 likes
  • Windows
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! Spotify (windows desktop): new version has window animation that won't turn off.

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d. Now the main window has some sort of background animation that prevents me from reading anything on the window. It is really irritating because I like to keep it up...

  • Visitor
  • My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d.   Now the main window has some sort of background animation that prevents me from reading anything on...
  • Sebasty
  • Spotify Star
  • 1611 Views
  • 4 replies
  • 0 likes
  • Windows
  • 1611 Views
  • 4 replies
  • 0 likes

No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

  • Newbie
  • If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...
  • 1811 Views
  • 0 replies
  • 6 likes
  • Windows
  • 1811 Views
  • 0 replies
  • 6 likes

Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

  • Newbie
  • Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...
  • 146 Views
  • 0 replies
  • 0 likes
  • Windows
  • 146 Views
  • 0 replies
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Como resolver Error 2

Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:2).Já desintalei e instalei de novo, reiniciei o pc...

  • Newbie
  • Recetemente instalei o app do Spotify para o desktop do windows 10, mas aparece a seguinte msg depois que tento fazer o login "Service is temporarily unavialable, please try again later. (ERROR code:...
  • Merilo
  • Newbie
  • 1295 Views
  • 1 replies
  • 0 likes
  • 1295 Views
  • 1 replies
  • 0 likes

how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

  • Regular
  • I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...
  • 259 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 259 Views
  • 0 replies
  • 0 likes

Spotify Global Hotkeys not working for administrative privileges.

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...

  • Newbie
  • When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help!   For instance: When I set spotify to have admin priviledges i...
  • 297 Views
  • 0 replies
  • 0 likes
  • Windows
  • 297 Views
  • 0 replies
  • 0 likes

Solved!! Not all local files showing up - not finding albums maybe??

Hi - I have all my files located in one main folder under my iTunes folder and that is where I've directed Spotify to grab all my local files from. Unfortunatley, only some of my files are coming over to Spotify. There seems to be no rhyme nor reason...

  • Casual Listener
  • Hi -  I have all my files located in one main folder under my iTunes folder and that is where I've directed Spotify to grab all my local files from. Unfortunatley, only some of my files are com...
  • MystikProduces
  • Newbie
  • 92417 Views
  • 11 replies
  • 2 likes
  • Windows
  • 92417 Views
  • 11 replies
  • 2 likes

Shuffle only plays 7 different artists (100's of artists in playlist)

This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.

  • Casual Listener
  • This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated.   I can provide video example if desired.
  • 186 Views
  • 0 replies
  • 0 likes
  • Windows
  • 186 Views
  • 0 replies
  • 0 likes

Very bizarre problem; can't download at all

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!

  • Casual Listener
  • For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help! 
  • 244 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 244 Views
  • 0 replies
  • 0 likes