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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139278 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139278 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54974 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54974 Views
  • 0 replies
  • 33 likes

What does it mean to 'follow' an artist? 2017

Question revisited for 2017 to get current status: What exactly does it mean to 'follow' an artist? I understand that if I go to My Music > Artists they will show up in a list there. Will I get updates somewhere for artists that I follow?

  • Music Fan
  • Question revisited for 2017 to get current status:   What exactly does it mean to 'follow' an artist?  I understand that if I go to My Music > Artists they will show up in a list there...
  • NevecEx
  • Newbie
  • 3502 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 3502 Views
  • 3 replies
  • 0 likes

Automatic Song Likes Based on Volume

Feature RequestWhen I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the screen. This unfortunately means that my ML model doesn't get ...

  • Newbie
  • Feature Request When I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the scre...
  • 458 Views
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  • Linux
    Mac
    Windows
  • 458 Views
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Solved!! Can't click on Login buttons once reinstalled

Hello community! I was having trouble opening my messages, and I saw in a post about that to reinstall Spotify. Now that I've reinstalled it, though, I can't click on anything. The clicks aren't registering when I click "log in with facebook." I can ...

  • Newbie
  • Hello community!    I was having trouble opening my messages, and I saw in a post about that to reinstall Spotify. Now that I've reinstalled it, though, I can't click on anything.  ...
  • smilingtim
  • Newbie
  • 16352 Views
  • 18 replies
  • 0 likes
  • Windows
  • 16352 Views
  • 18 replies
  • 0 likes

Can't add songs to playlists!

I have just about 1.000 songs in total in "Songs", however, I can't drag anything else to any of my playlists... And it's been a couple of months like this... What to do? Thanks!!!

  • Casual Listener
  • I have just about 1.000 songs in total in "Songs", however, I can't drag anything else to any of my playlists... And it's been a couple of months like this... What to do? Thanks!!!
  • 260 Views
  • 0 replies
  • 0 likes
  • Windows
  • 260 Views
  • 0 replies
  • 0 likes

Troubles in uploading local files from computer to cell-phone

Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I try to upload my local files from my computer to my cell-phone. The problem is that once on my phone I can actua...

  • Casual Listener
  • Hi everybody !   I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here.   I try to upload my local files from my comput...
  • Karioka17
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Solved!! Spotify prevent use of mouse in VMware 14.0

Hi,I noticed that when i open the Spotify app on Windows 10, it "shortcuts" the mouse and it become impossible to click in virtual machines.The only way to prevent this problem is to close Spotify.

  • Casual Listener
  • Hi, I noticed that when i open the Spotify app on Windows 10, it "shortcuts" the mouse and it become impossible to click in virtual machines. The only way to prevent this problem is to close Spotif...
  • LePygargue
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

I'm premium user - can't play music from OneDrive

Hi,I can't see or play music from d:\onedrive\music\ If I copy a file to c: I can see and play it. Please help me...

  • Visitor
  • Hi, I can't see or play music from d:\onedrive\music\   If I copy a file to c: I can see and play it.   Please help me...
  • 431 Views
  • 0 replies
  • 1 likes
  • Windows
  • 431 Views
  • 0 replies
  • 1 likes

"local file" symbol

I have a premium account on windows 10. I created a playlist and via ... "Edit > Preferences > Local Files > Add A Source" added several hundred mp3 music files from the drive on the same computer.Displaying the playlist in spotify shows some files h...

  • Newbie
  • I have a premium account on windows 10.  I created a playlist and via ... "Edit > Preferences > Local Files > Add A Source" added several hundred mp3 music files from the 😧 drive...
  • IguanaSetup
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • Windows
  • 867 Views
  • 1 replies
  • 0 likes

Local Files played instead of Spotify Catalogue

Hello, I been having a problem the last few days: the thing is I have a live version of Ariana Grande "Dangerous Woman" in my local files but everytime I try and play the studio version, every song that´s in my local files folder get played instead. ...

  • Newbie
  • Hello, I been having a problem the last few days: the thing is I have a live version of Ariana Grande "Dangerous Woman" in my local files but everytime I try and play the studio version, every song t...
  • 193 Views
  • 0 replies
  • 0 likes
  • Windows
  • 193 Views
  • 0 replies
  • 0 likes

Download option not appearing on Spotify for Windows 10

Hello, Recently I subscribed to Spotify Premium and I downloaded the app for Windows 10.Everything was running fine excepting that the Download option is not appearing for any album, song nor playlist and I would like to have that option because I pl...

  • Casual Listener
  • Hello,   Recently I subscribed to Spotify Premium and I downloaded the app for Windows 10. Everything was running fine excepting that the Download option is not appearing for any album, song ...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Cant play a new album

Right now the artist Aether released a new EP (about two hours ago) but I cant play it.Help please.Btw im from Colombia just so you know if its something with the location.https://open.spotify.com/album/3TJsPqAC5UnImF0o568jQA

  • Newbie
  • Right now the artist Aether released a new EP (about two hours ago) but I cant play it. Help please. Btw im from Colombia just so you know if its something with the location. https://open.spo...
  • 235 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 235 Views
  • 0 replies
  • 0 likes

Clicking a track does not load the track into the play bar

This is not an audio issue. I can use Spotify Web Player connected to my Spotify Desktop and it plays just fine. The problem is that when I click the play button on a track, it does not load it into the "play bar" (or whatever that bottom part of the...

  • Casual Listener
  • This is not an audio issue. I can use Spotify Web Player connected to my Spotify Desktop and it plays just fine. The problem is that when I click the play button on a track, it does not load it into ...
  • thecnoNSMB
  • Casual Listener
  • 536 Views
  • 1 replies
  • 1 likes
  • Windows
  • 536 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution error code 18 - can't reinstall Spotify!

I'm running Windows XP and I've recently uninstalled Spotify to get a clean install... Grabbed the latest downloader and tried to install and am getting an Error 18: "The installer is unable to install Spotify because the files to write are in use by...

  • Music Fan
  • I'm running Windows XP and I've recently uninstalled Spotify to get a clean install...  Grabbed the latest downloader and tried to install and am getting an Error 18:   "The installer is ...
  • B_IzDemahn
  • Newbie
  • 322225 Views
  • 111 replies
  • 12 likes
  • 322225 Views
  • 111 replies
  • 12 likes

All my songs, playlists and friends have gone after I updated Spotify

So after I updated Spotify I loaded it up and everything (my songs, playlists and friends) had gone. I don't understand what happened someone help.

  • Newbie
  • So after I updated Spotify I loaded it up and everything (my songs, playlists and friends) had gone. I don't understand what happened someone help.
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Shuffle doesn't shuffle

When I use shuffle on any playlist, Spotify will always end up playing the same 40 songs over and over, regardless of which song I play first. How hard can it be to probably shuffle a playlist? It has been terrible for years.

  • Newbie
  • When I use shuffle on any playlist, Spotify will always end up playing the same 40 songs over and over, regardless of which song I play first. How hard can it be to probably shuffle a playlist? It ha...
  • kartselyanski96
  • Regular
  • 501 Views
  • 1 replies
  • 2 likes
  • Windows
  • 501 Views
  • 1 replies
  • 2 likes

move multiple playlists in a folder

I recently found out the folder method for organization of playlists. How can I select multiple playlists of mine and then drag and drop in their respective folders? Currently I have to drag and drop one by one.

  • Roadie
  • I recently found out the folder method for organization of playlists. How can I select multiple playlists of mine and then drag and drop in their respective folders? Currently I have to drag and drop...
  • kriz105
  • Newbie
  • 3946 Views
  • 3 replies
  • 9 likes
  • Windows
  • 3946 Views
  • 3 replies
  • 9 likes

I can't delete a playlist.

I wanted to add some music to a playlist and chose "New Playlist". The playlist was added. However, when I clicked on "Details", nothing comes up allowing me to do so. Plus, no new music shows up in the right window. On top of that, when I go to the ...

  • Regular
  • I wanted to add some music to a playlist and chose "New Playlist". The playlist was added. However, when I clicked on "Details", nothing comes up allowing me to do so. Plus, no new music shows up in ...
  • Sebasty
  • Spotify Star
  • 28954 Views
  • 4 replies
  • 3 likes
  • Windows
  • 28954 Views
  • 4 replies
  • 3 likes

Playlist not showing first 4 album covers

Hi, I tried to set a playlistpicture, but I didn't like it, so i removed the picture. Now there is no album cover showing at all (normally the first 4 album covers should be shown)This is only in my playlist (phone and desktop). When I visit my profi...

  • Newbie
  • Hi, I tried to set a playlistpicture, but I didn't like it, so i removed the picture. Now there is no album cover showing at all (normally the first 4 album covers should be shown) This is only in m...
  • 553 Views
  • 0 replies
  • 0 likes
  • Windows
  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Error code 7 & 2

Hi guys, Yesterday I was having a problem with spotity, it was telling me there was no internet and was stuck in offline mode... I stupidly decided to logout, and now im stuck with error code 7 (when trying to login with facebook) and error code 2 (w...

  • Casual Listener
  • Hi guys,   Yesterday I was having a problem with spotity, it was telling me there was no internet and was stuck in offline mode... I stupidly decided to logout, and now im stuck with error cod...
  • Alithiel
  • Casual Listener
  • 8813 Views
  • 4 replies
  • 0 likes
  • Windows
  • 8813 Views
  • 4 replies
  • 0 likes

Spotify Windows 10 Freeze System

Hi. Some time ago I am having problems with the Spotify application in Windows 10. Sometimes the program freezes the system and I have to restart the computer.Is there any solution for that? Is very annoying.Thanks.

  • Newbie
  • Hi. Some time ago I am having problems with the Spotify application in Windows 10. Sometimes the program freezes the system and I have to restart the computer. Is there any solution for that? Is ver...
  • 338 Views
  • 0 replies
  • 4 likes
  • Windows
  • 338 Views
  • 0 replies
  • 4 likes