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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154698 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147686 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11465 Views

1 replies

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Viewing Albums

Device: PCOperating System Version: Windows 7Spotify Version: 1.0.73.345.g6c9971ef Some of us who grew up listening to CDs like to listen to full albums. I've in fact saved a lot of my CDs as albums within Spotify (not ripping from the CD, just saved...

Regular

Device: PC Operating System Version: Windows 7 Spotify Version: 1.0.73.345.g6c9971ef   Some of us who grew up listening to CDs like to listen to full albums. I've in fact saved a lot of my C...

crdunst

Regular

484 Views

1 replies

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Advertising stops music from playing..

Hello Spotify help, When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i have to restart the software. Please help me, how to fix it? Do...

Newbie

Hello Spotify help,   When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i hav...

397 Views

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Spotify Web Player

I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be. I have checked with my IT administrator to check whether this websie is blocked, after checking with them i was told it not blocked. Can anyon...

Casual Listener

I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be.   I have checked with my IT administrator to check whether this websie is blocked, a...

Sebasty

Community Legend

1422 Views

1 replies

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Aesthetic detail on split screen

Hi, Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space. As you can see on this screenshot, there is a gap between spotify and ch...

Casual Listener

Hi,   Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space.   As ...

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UI
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Last.fm scrobbling skips some songs

This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?

Regular

This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?

827 Views

0 replies

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Songs start and stop every 4 seconds..HELP!!!!

For the first time I'm having issues with my spotify desktop version. First it has slowed to a snails pace and when I finally get the song to play it plays for about 4 seconds and then pauses. Its says the song can't be played. Then it plays again fo...

Regular

For the first time I'm having issues with my spotify desktop version.  First it has slowed to a snails pace and when I finally get the song to play it plays for about 4 seconds and then pauses.&...

Sebasty

Community Legend

1619 Views

7 replies

1 likes

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Top Recommendations For You not updating

Hi there, Seeing is anyone can help or is experiencing the same issue, for the past maybe 4 days but Top Recommendations has stopped updating? Any ideas?

Regular

Hi there,   Seeing is anyone can help or is experiencing the same issue, for the past maybe 4 days but Top Recommendations has stopped updating? Any ideas?

Jsanders

Newbie

5368 Views

16 replies

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Solved!! Problem with log in by Facebook

I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There was an error logging in to the application. Try la...

Casual Listener

I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There...

hans-jürgen

Roadie

758 Views

1 replies

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Combined Search / Advanced Search broken

What happened to combined searches / Advanced Search ?Once upon a time Spotify provided nice search features:https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/features/advanced-search-syntax/Background: I recently updated to ...

Gig Goer

What happened to combined searches / Advanced Search ? Once upon a time Spotify provided nice search features: https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/feature...

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Solved!! Why is my desktop ui/text a garbled mosaic mess? [ Win7 UI bug]

Why is my UI/text a garbled, mosaic mess (picture attached)? It has been like this for a couple of months now. The program version is up to date. Nowadays I mostly listen to spotify with smart phone while travelling (no problems there), so that's why...

Casual Listener

Why is my UI/text a garbled, mosaic mess (picture attached)? It has been like this for a couple of months now. The program version is up to date. Nowadays I mostly listen to spotify with smart p...

Tarthur

Casual Listener

903 Views

2 replies

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streaming to bluetooth headset

Hi thereI'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership?If it's included in the free memberhip, can someone pls tell me ...

Newbie

Hi there I'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership? If it's i...

479 Views

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Local files, show all songs by artist

Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to display all the songs I have by that artist in the main w...

Casual Listener

Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to displa...

1176 Views

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Solved!! Can't play sounds via sound card but okay with bluetooth

Hi, I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for all songs. If I switch on my Bluetooth headphones then the so...

Casual Listener

Hi,   I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for a...

StevensMusic

Casual Listener

1049 Views

1 replies

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Can't log into the spotify app via facebook!

I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after uninstalling and reininstalling the app, it doesn'...

Casual Listener

I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after...

CharW

Casual Listener

1319 Views

3 replies

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Superuser Contribution Sleeptimer

Hi I was wondering if I can use a sleeptimer for spotify on my computer? I like to listen to music before I go to sleep, but I don't want spotify playing all night. My phone is broken, so that is not an option.

Casual Listener

Hi  I was wondering if I can use a sleeptimer for spotify on my computer?  I like to listen to music before I go to sleep, but I don't want spotify playing all night.    My ph...

dtadd

Casual Listener

14974 Views

2 replies

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Spotify not playing songs/playlists

I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom of the screen. It is also not an issue with the brow...

Newbie

I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom o...

368 Views

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Wont launch tv

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any solutions. Have deleted and reloaded the app.

Newbie

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any soluti...

268 Views

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Spotify freezes since windows fall creator update

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify via the task manager and rebooting spotify just wai...

Casual Listener

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify ...

427 Views

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Nothing plays. This song is not available. If you have the file...message.

I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without sucess. I have removed Spotify and installed it again. N...

Casual Listener

I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without ...

songassistant

Composer

813 Views

7 replies

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How do you search for a specific song within a playlist?

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app. By pressing CTRL + F I can only search for a specific artist. I would like to be able to search songs by words in the title. Is this...

Newbie

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app.  By pressing CTRL + F I can only search for a specific artist. I would li...

915 Views

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Search
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