Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12106 Views

105 replies

47 likes

  • 12106 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1437 Views

15 replies

2 likes

Possible Bug
  • 1437 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3611 Views

39 replies

2 likes

  • 3611 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9082 Views

0 replies

4 likes

  • 9082 Views
  • 0 replies
  • 4 likes

Solved!! No option to disable normalization?

Forgive me if I've overlooked any recents threads about this. Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. Desktop apps are usually more full featured than their mobile ...

Gig Goer

Forgive me if I've overlooked any recents threads about this.   Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. De...

Luke

Community Legend

2496 Views

3 replies

0 likes

  • 2496 Views
  • 3 replies
  • 0 likes

Last.FM keeps scrobbling while private and when logged out in Spotify

Hi there! Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spotify, it keeps scrobbling. It's very annoying.Do you have so...

Newbie

Hi there!   Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spo...

hypes86

Casual Listener

7608 Views

3 replies

4 likes

  • 7608 Views
  • 3 replies
  • 4 likes

Spotify is not responding even though it is working just fine

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actually a windows error window with no error code, tha...

Casual Listener

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actu...

alexcouch

Casual Listener

1198 Views

3 replies

1 likes

  • 1198 Views
  • 3 replies
  • 1 likes

Followed Artists show only few songs

Hey PeopleI've noticed a small but annoying change for me.some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed artists show only a list of sings, a playlist. here ar...

Newbie

Hey People I've noticed a small but annoying change for me. some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

How can I select more than one song and then move them to playlist?

Casual Listener

How can I select more than one song and then move them to playlist?              

phan_times

Community Legend

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Ads dont play

so i just got spotify so am pretty new to iti uninstalled and reinstalled, logged out and in, and rebooted my system still the ads still dont play is getting annoying i dont want to having to keep logging in and out all time am not expect any spotify...

Newbie

so i just got spotify so am pretty new to it i uninstalled and reinstalled, logged out and in, and rebooted my system  still the ads still dont play    is getting annoying i dont w...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can no longer see friends under Monthly Listeners

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this feature been taken off? Zach

Newbie

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this...

dnb37

Casual Listener

2830 Views

6 replies

11 likes

  • 2830 Views
  • 6 replies
  • 11 likes

Repeat one song

Since I have multiroom speakers, I cant repeat a song anymore. To activate the button "repeat one" doesnt work anymore. To me its an essential feature, so whats going wrong here?

Newbie

Since I have multiroom speakers, I cant repeat a song anymore. To activate the button "repeat one" doesnt work anymore. To me its an essential feature, so whats going wrong here?

730 Views

0 replies

3 likes

  • 730 Views
  • 0 replies
  • 3 likes

Certain songs in playlist not available (not local files)

I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows unplayable songs and it shows about 90 songs as unp...

Newbie

I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows ...

561 Views

0 replies

1 likes

Desktop
Song Unavailable
  • 561 Views
  • 0 replies
  • 1 likes

Gapless Playback still not 100%

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums. Looking back over various forum posts and Help pages, it seems Gaplesss Playback was implemented a few years ago, and originally it ...

Music Fan

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums.   Looking back over various forum posts and Help pages, it seems Gaplesss ...

Sebasty

Community Legend

17366 Views

4 replies

26 likes

  • 17366 Views
  • 4 replies
  • 26 likes

The volume is 50% lower in the desktop spotify Windows player, webplayer volume 100%

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100% That why i use still the web spotify player and not the desktop spotify Windows player sound is ...

Newbie

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100%   That why i use still the&n...

mdonnenyr

Newbie

3168 Views

5 replies

3 likes

  • 3168 Views
  • 5 replies
  • 3 likes

Solved!! Trying to get the Win32 Client

Refreshed my computer and looking to reinstall Spotify. It appears that the legacy Windows client is gone and only the Store version is available. Is that true? Or is there somewhere I can install the non-Store version?

Casual Listener

Refreshed my computer and looking to reinstall Spotify.  It appears that the legacy Windows client is gone and only the Store version is available.    Is that true?  Or is there...

Sebasty

Community Legend

5420 Views

6 replies

0 likes

  • 5420 Views
  • 6 replies
  • 0 likes

Playlists losing songs

I am a premium member on the family plan. Just noticed today that Spotify on my desktop has lost songs on some of my playlists. One of my playlists that had 39 songs now has zero. Others have gone from over 30 songs to only 2. The Spotify on my phone...

Regular

I am a premium member on the family plan.  Just noticed today that Spotify on my desktop has lost songs on some of my playlists.  One of my playlists that had 39 songs now has zero.  O...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

Solved!! Where is musics downloaded by Spotify Windows 10 App?

It's not in AppData folder anymore, I checked both Roaming and Local folder.

Newbie

It's not in AppData folder anymore, I checked both Roaming and Local folder.

IguanaSetup

Community Legend

83301 Views

1 replies

3 likes

  • 83301 Views
  • 1 replies
  • 3 likes

Disturbing commercial clash

Hey Spotify,I would just like to semi complain about the commercial(s). I have no problem hearing most of them but when I am in the middle of an very nice upbeat, Big Band jazz/swing playlist I follow and then suddenly hear a talentless, so called hi...

Casual Listener

Hey Spotify, I would just like to semi complain about the commercial(s). I have no problem hearing most of them but when I am in the middle of an very nice upbeat, Big Band jazz/swing playlist I fol...

amirand926

Casual Listener

949 Views

2 replies

0 likes

Commercial
genre
mismatch
  • 949 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify freezes/irresponsive when local files locations are updated

Hi there I wanted to report problems with local files in Spotify. I've seen similar reports about issues, but I thought I'd add info about my situation. Spotify becomes unresponsive and/or freezes when folders are added/changed in "local files" via P...

Casual Listener

  Hi there   I wanted to report problems with local files in Spotify. I've seen similar reports about issues, but I thought I'd add info about my situation.   Spotify becomes unre...

wlodi

Casual Listener

1541 Views

1 replies

1 likes

Freezing
irresponsive
local files
  • 1541 Views
  • 1 replies
  • 1 likes

playlist image blank

I have a playlist on spotify but the cover image won't show up on my desktop or mobile version. i have multiple other playlists, some with my own imported images as a cover, and some tiled with the four first album images. i want the tiled album cove...

Newbie

I have a playlist on spotify but the cover image won't show up on my desktop or mobile version. i have multiple other playlists, some with my own imported images as a cover, and some tiled with the f...

Member272

Casual Listener

3901 Views

1 replies

2 likes

  • 3901 Views
  • 1 replies
  • 2 likes

Imported Apple Music Playlists are Empty...

I just switched from Apple Music and I thought it succeeded in transferring all my playlists since there's a heading with "iTunes" and all my playlist titles imported to Spotify...but when I click on the playlists they all say "This playlist is curre...

Newbie

I just switched from Apple Music and I thought it succeeded in transferring all my playlists since there's a heading with "iTunes" and all my playlist titles imported to Spotify...but when I click on...

964 Views

0 replies

3 likes

  • 964 Views
  • 0 replies
  • 3 likes

Solved!! Dislike button has no effect on radio playlist

I'm noticing that songs that I've marked as disliked, keeps popping up again after a while. Shouldn't those songs that are marked as disliked, be avoided for all future in any or all radio playlists?

Music Fan

I'm noticing that songs that I've marked as disliked, keeps popping up again after a while. Shouldn't those songs that are marked as disliked, be avoided for all future in any or all radio playlists?

KarlAkin

Newbie

15442 Views

43 replies

12 likes

Windows
  • 15442 Views
  • 43 replies
  • 12 likes

Spotify not saving the queue after restarting the PC

After restaring the PC and lauching Spotify it is playing a song that I listened to a long time ago and even has the entire album containing that song in the queue.

Visitor

After restaring the PC and lauching Spotify it is playing a song that I listened to a long time ago and even has the entire album containing that song in the queue.

507 Views

0 replies

5 likes

  • 507 Views
  • 0 replies
  • 5 likes