Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9635 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
867 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2082 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
When you have a lot of songs in a playlist, the shuffle function is clearly broken. If I sort my playlist on track title, only songs beginning with "0-B" as their first letter is played. When I sort on artist and enable shuffle, only tracks by artist...
When you have a lot of songs in a playlist, the shuffle function is clearly broken. If I sort my playlist on track title, only songs beginning with "0-B" as their first letter is played. When I sort ...
Newbie
7322 Views
12 replies
17 likes
I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is there a way that can happen?
I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is t...
408 Views
0 replies
0 likes
I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spotify it said the song was 6 minutes long how can i fix this. W...
I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spot...
Casual Listener
517 Views
1 replies
0 likes
Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that I have moved or deleted. They appear in the player...
Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that...
459 Views
0 replies
0 likes
Trying to get spotify to work behind a SSL proxy.So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know what the destination ip / hostnames spotify use A
Trying to get spotify to work behind a SSL proxy. So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know w...
1004 Views
0 replies
2 likes
Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily? I'm using Spotify version 1.0.53.758.gde3fc4b2 in Windows 10 Pro. Here are screenshots of my Spotify app:
Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily? I'm using Spotify version 1.0.53.758.gde3fc4b2 in...
Regular
3417 Views
2 replies
7 likes
Hi,If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t.For example, when I start the app the first time, the song A is in the session, then I play so...
Hi, If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t. For example, when I start the app the...
524 Views
0 replies
0 likes
Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, random. Song will play for anywhere from 15 seconds to two min...
Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, ra...
Casual Listener
762 Views
1 replies
0 likes
Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...
Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36 The song is "correct" on the windows app but when I switch to Android (in my car) ...
372 Views
0 replies
0 likes
I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happens almost every day. This is unacceptable when I am paying...
I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happen...
Casual Listener
858 Views
4 replies
2 likes
Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below
Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below
Casual Listener
514 Views
2 replies
0 likes
Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be started. Please try with something else" error. Seem...
Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be s...
Newbie
3895 Views
3 replies
1 likes
Hi All!I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but says the connection times out. This only happens on my Web Appl...
Hi All! I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but...
527 Views
0 replies
0 likes
Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...
Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. ...
Casual Listener
4087 Views
2 replies
0 likes
Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to start in high quality mode and then seems to switch ...
Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to s...
Casual Listener
1603 Views
3 replies
0 likes
Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify to no avail. Is this a common problem? Is there a wa...
Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify t...
Newbie
7385 Views
6 replies
2 likes
Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur.Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter et je m'identifis ; deja la le bouton "se connecter a...
Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur. Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter ...
530 Views
0 replies
0 likes
The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.
The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.
Community Legend
1337 Views
7 replies
0 likes
hi everyone.spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone?if it's for all , why should it be?:/I really can't find a place on web that just lists new mu...
hi everyone. spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone? if it's for all , why should it be?:/ ...
Community Legend
540 Views
1 replies
0 likes
Buenos diasTengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia funcionar bien.
Buenos dias Tengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia ...
854 Views
0 replies
6 likes
