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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83793 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

794721 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23702 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

0 replies

4 likes

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Playlist don't show up when trying to add a song

Brief description of the issue: When trying to add a song to one of my playlists I select the folder in which my playlists are but it only shows 3 lists while I have 19Steps to reproduce the issue:First I did this: Started the spotify app and searche...

Newbie

Brief description of the issue: When trying to add a song to one of my playlists I select the folder in which my playlists are but it only shows 3 lists while I have 19 Steps to reproduce the issue:...

498 Views

0 replies

0 likes

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Windows Premium App TOO QUIET!!!

Hi, I am professional premium user and I have also my own music licensed on Spotify as Cyberluke. Today when I played Spotify music in my studio, it seems too quiet. So I checked my RME mixer and indeed the peak does not go over -6dB in any track. Wh...

Music Fan

Hi, I am professional premium user and I have  also my own music licensed on Spotify as Cyberluke.   Today when I played Spotify music in my studio, it seems too quiet. So I checked my RM...

Cyberluke

Music Fan

3642 Views

8 replies

1 likes

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  • 1 likes

Desktop and Android skipping songs and returning to old queue unexpectedly

Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist.Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck your eardrums. The problem is that my spotify keeps rand...

Casual Listener

Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist. Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck y...

gulty123

Casual Listener

2928 Views

12 replies

6 likes

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  • 12 replies
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Solved!! Windows App - Volume is reduced when switching to another audio app

Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Skype call. return to Spotify Expected result - Playback normal Actual result - ...

Newbie

Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b     Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Sky...

tomasmann

Newbie

4862 Views

5 replies

0 likes

Windows
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Spotify won’t open due to device license

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the message “CLiP license device ID does not match the devic...

Casual Listener

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the messa...

Hubo

Community Legend

3858 Views

4 replies

0 likes

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Solved!! Cannot change the order of songs?

Hey, since the latest updates (Windows) I do not seem able to move the order of songs in a playlist by dragging and dropping them between lines? Why would they remove that?

Music Fan

Hey, since the latest updates (Windows) I do not seem able to move the order of songs in a playlist by dragging and dropping them between lines? Why would they remove that?

computeiro

Newbie

70017 Views

28 replies

7 likes

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  • 7 likes

Audio sound and bass reduction when Spotify not in focus

I'm using Spotify on Windows 10, and for the most part think it's great. I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. I've looked at settings in the App and in Windows. Can anyone he...

Newbie

I'm using Spotify on Windows 10, and for the most part think it's great.   I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. &nb...

628 Views

0 replies

1 likes

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Playlists take FOREVER to load!

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to Playlist". Only the first couple of Playlists (in alphabe...

Music Fan

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to P...

1053 Views

0 replies

0 likes

Playlist functionality
Playlist problem
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NEW GUI PLEASE!!

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

Music Fan

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
  • 1 likes

We're not able to play this video in your current location

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not inhibit other (paying) users from experiencing the s...

Newbie

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not i...

997 Views

0 replies

14 likes

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Solved!! A handy & useful way to backup your playlists

We've read all the posts about lost playlists, and its very frustrating when it happens. Here's a simple way to back them up. Using a Microsoft Excel spreadsheet, just drag each playlist into a cell. You not only see the original playlist name [sorta...

Roadie

We've read all the posts about lost playlists, and its very frustrating when it happens.  Here's a simple way to back them up.   Using a Microsoft  Excel spreadsheet, just drag eac...

timothyjhorton

Casual Listener

28993 Views

13 replies

4 likes

Windows
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  • 13 replies
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Discover Weekly full of old songs

I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!

Regular

I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!

mad_prof

Regular

731 Views

2 replies

0 likes

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Spotify desktop app keeps pausing

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t seem to find another topic about this issue. Does ...

Casual Listener

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t...

630 Views

0 replies

4 likes

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I cannot log in at all....i'm going crazy at work without my music.

Okay so, a couple of days ago I got an error message #4 on my spotify meaning there was no internet connection but I did have internet connection. I signed out/in to refresh the app but I cannot get pass the login. A red "do not" sign turns into my c...

Casual Listener

Okay so, a couple of days ago I got an error message #4 on my spotify meaning there was no internet connection but I did have internet connection. I signed out/in to refresh the app but I cannot get ...

gonzalez_mx385

Casual Listener

547 Views

2 replies

1 likes

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Can't play the current song error

Hi, Since a week i've got problems with Spotify on Windows 10. I'm getting the error: "Can't play the current song". This happens during almost every song i'm listining to. Sometimes after a minute, sometimes halfway etc. The music stops playing but ...

Newbie

Hi,   Since a week i've got problems with Spotify on Windows 10. I'm getting the error: "Can't play the current song". This happens during almost every song i'm listining to. Sometimes after a...

JoshuaAM

Casual Listener

972 Views

1 replies

0 likes

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  • 1 replies
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Desktop App not working unless logged in with temp password

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. However, when I receive a text with a password and log...

Visitor

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. How...

335 Views

0 replies

0 likes

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Separate Artist with Same Name

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 however when I tried to report the same artist name using the link provided (https://community.spotify.com/t5/Staff-Announcement...

Newbie

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379   however when I tried to report the same artist name using the l...

387 Views

0 replies

0 likes

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Saved songs won't play in Chrome

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

Newbie

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

350 Views

0 replies

0 likes

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How to uninstall spotify that stuck from Microsoft store

Hi, i installed spotify from microsoft store and I wanted to uninstall it as there is a problem. even tried to shred it but it doesn't help to uninstall it. Anyone has idea how to?

Casual Listener

Hi, i installed spotify from microsoft store and I wanted to uninstall it as there is a problem.  even tried to shred it but it doesn't help to uninstall it. Anyone has idea how to?

IguanaSetup

Community Legend

24747 Views

3 replies

1 likes

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Newbie

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phan_times

Community Legend

862 Views

1 replies

0 likes

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  • 1 replies
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