Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54274 Views
77 replies
27 likes

54274 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79176 Views
272 replies
21 likes

79176 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5559 Views
1 replies
6 likes

5559 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Being taken to ad playlist despite not clicking on the ad.

Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad. It only happens when Spotify is the active window. Has happened multiple times in a matter of o...

rainbow_pie
Casual Listener
Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad. It only happens when Spotify is the ac...
2014-09-29 5:53:40 PM
2014-10-07 6:27:29 AM
rainbow_pie
Casual Listener
329 Views
2 replies
0 likes
Windows

329 Views
2 replies
0 likes

Help restore Favorites accidentally removed....me so stupid

Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for this.... aaaaaaaagh!

reyhyper
Newbie
Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for t...
2014-10-04 3:44:05 PM
228 Views
0 replies
0 likes
Windows

228 Views
0 replies
0 likes

Albums and Songs Sorted Incorrectly

The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm talking about. I could only attach 3 screenshots, thou...

samtownson
Regular
The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm tal...
2014-10-04 4:22:02 AM
2014-10-04 4:45:30 AM
kbrooksc
Community Legend
364 Views
1 replies
0 likes
Windows

364 Views
1 replies
0 likes

Solved!! Phone and Desktop Player Won't Sync

My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridiculous that I pay what I do to not have a consisten...

ptmoore24
Newbie
My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridi...
2014-10-02 8:02:01 PM
2014-10-02 8:21:19 PM
MichaelW
Community Legend
4661 Views
1 replies
0 likes
Mac
Windows

4661 Views
1 replies
0 likes

Spotify Hangs when State Farm Ad is started

I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103. I am playing various albums and getting ads inserted every 3 or 4 songs. Everything is good. BUT, when the State Farm ad is selected to run, it never does. It sits there like it is...

smadeira
Newbie
I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103. I am playing various albums and getting ads inserted every 3 or 4 songs. Everything is good. BUT, when the Stat...
2014-10-02 5:09:13 PM
886 Views
0 replies
0 likes
Windows

886 Views
0 replies
0 likes

Welcome to the Desktop Beta

June 3, 2015 Update: Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable for the internal teams here at Spotify HQ. For now this Desktop Beta...

Rorey
Spotify
June 3, 2015 Update: Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable...
2014-10-01 2:39:31 PM
235895 Views
0 replies
197 likes
Mac
Windows

235895 Views
0 replies
197 likes

Cannot interact with Artist or Browse

I have had issues with latest spotify. I finally got most of it back with Safe mode download. But Artist page or Browse page are all white and I cannot access anything other than my songs. Please help.

snowfall
Regular
I have had issues with latest spotify. I finally got most of it back with Safe mode download. But Artist page or Browse page are all white and I cannot access anything other than my songs...
2014-09-30 8:15:14 PM
405 Views
0 replies
0 likes
Windows

405 Views
0 replies
0 likes

Sharing music with people

I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how to share using his spotify username. I do the norm...

manth1224
Newbie
I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how...
2014-09-29 4:41:44 PM
236 Views
0 replies
0 likes
Windows

236 Views
0 replies
0 likes

Posting Spotify URL or sharing to Facebook creates blank message

Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround doesnt work for me. any suggestions? :

edinburghelim
Casual Listener
Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround ...
2014-09-25 7:35:38 PM
331 Views
0 replies
0 likes
Windows

331 Views
0 replies
0 likes

Windows desktop and Android phone

Hello, Ok, I am new to Spotify so forgive me if I am posting in the wrong place. If my family is home listening from the Windows desktop and I am at the gym listening from my Android, either I shut them down at home completely or they shut me down at...

thedove
Newbie
Hello, Ok, I am new to Spotify so forgive me if I am posting in the wrong place. If my family is home listening from the Windows desktop and I am at the gym listening from my Androi...
2014-09-24 8:49:10 PM
196 Views
0 replies
0 likes
Windows

196 Views
0 replies
0 likes

Play Button shows when you hover over a friends picture...

Hey All, a friend noticed that a play button appears when you hover over a friend's picture in the 'messages' window... but when you click it all it does is blow away your play queue..... I'm assuming that's NOT what's supposed to happen... and I can...

BBruins12
Casual Listener
Hey All, a friend noticed that a play button appears when you hover over a friend's picture in the 'messages' window... but when you click it all it does is blow away your play queue..... ...
2014-08-22 4:22:40 PM
2014-09-22 5:12:39 PM
meahtenoha
Spotify
575 Views
2 replies
1 likes
Windows

575 Views
2 replies
1 likes

Windows; in device playlist window, cannot see all playlists

I cannot see all my playlists under DEVICES (big window to the right) on WIN desktop. It would be cool if I could, much easier to organize and get an overview on desktop than on an Ipod etc.. Obivously there must be a limit to how many that can be sh...

spitspotpremium
Roadie
I cannot see all my playlists under DEVICES (big window to the right) on WIN desktop. It would be cool if I could, much easier to organize and get an overview on desktop than on an Ipod etc.. &nbsp...
2013-12-31 11:15:29 AM
2014-09-22 8:45:43 AM
spitspotpremium
Roadie
387 Views
3 replies
0 likes
Windows

387 Views
3 replies
0 likes

Solved!! I don't want anyone to find my account.

Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?

fandomnerd
Newbie
Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?
2014-09-21 8:41:32 PM
2014-09-21 9:05:53 PM
user-removed
Not applicable
5382 Views
1 replies
0 likes
Windows

5382 Views
1 replies
0 likes

Solved!! Search feature is so limited...

I am running the latest version of spotify in my windows 8 laptop and I wonder how I can search for query in an existing playlist? My classical music playlist just passed the 500 songs mark and there seems to be no easy way to find a song. Classical ...

maccentris
Roadie
I am running the latest version of spotify in my windows 8 laptop and I wonder how I can search for query in an existing playlist? My classical music playlist just passed the 500 songs mark and...
2014-09-02 12:17:45 AM
2014-09-21 7:35:04 AM
maccentris
Roadie
517 Views
2 replies
0 likes
Windows

517 Views
2 replies
0 likes

Bought gift subscription: reciever has not been notified

Five days ago I ordered Spotify as a gift for someone. I paid for it by credit card online, and received a receipt from Spotify. But the gift recipient as yet to receive any notification, and so has not yet been able to sign up for the service. Pleas...

scottpeggy
Casual Listener
Five days ago I ordered Spotify as a gift for someone. I paid for it by credit card online, and received a receipt from Spotify. But the gift recipient as yet to receive any notification,...
2014-09-19 5:55:28 PM
2014-09-19 6:23:15 PM
Peter__
Community Legend
319 Views
1 replies
0 likes
Windows

319 Views
1 replies
0 likes

Solved!! Need help on configuring port for university network

When I returned back to my campus yesterday, I found out that my accomodation hall blocked Spotify on their firewall. Now I have to request for a port opening to resume Spotify's service. I have found many posts regarding to configuring ports, howeve...

kenkendenzel
Casual Listener
When I returned back to my campus yesterday, I found out that my accomodation hall blocked Spotify on their firewall. Now I have to request for a port opening to resume Spotify's service. I have foun...
2014-09-15 4:39:25 AM
2014-09-19 6:05:13 PM
Peter__
Community Legend
636 Views
1 replies
0 likes
Mac
Windows

636 Views
1 replies
0 likes

Spotify via Link starten

Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm, nicht die Webseite) zu einer Playlist geleitet wird....

CollCreper
Casual Listener
Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm,...
2014-09-18 3:41:17 PM
2014-09-19 5:43:20 PM
Peter__
Community Legend
1602 Views
1 replies
0 likes
Windows

1602 Views
1 replies
0 likes

Error 802 every time a Rolling Rock Commercial Comes on

Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. This seems like a simple glitch that they should fix...

AWKircher
Newbie
Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. T...
2014-08-29 6:57:09 PM
2014-09-19 5:42:23 PM
ben63vw
Casual Listener
626 Views
4 replies
4 likes
Windows

626 Views
4 replies
4 likes

Playlists differ

Hi, I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have just discovered that it dosn't work as before. I use Spotify daily on my...

entx
Casual Listener
Hi, I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have ...
2014-09-18 12:49:38 PM
2014-09-19 2:10:46 PM
entx
Casual Listener
276 Views
1 replies
0 likes
Windows

276 Views
1 replies
0 likes

Release Notes - Spotify for Desktop 0.9.12

What's new in this version (0.9.12) Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. Important to note -

Goodman
Spotify Legend
What's new in this version (0.9.12) Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. &nbsp...
2014-08-29 4:21:31 PM
2014-09-19 1:41:59 PM
Goodman
Spotify Legend
3474 Views
17 replies
3 likes
Mac
Windows

3474 Views
17 replies
3 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts