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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Visitor

374041 Views

541 replies

34 likes

Account
Free
  • 374041 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7467 Views

0 replies

7 likes

  • 7467 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

Itsfisy

Visitor

374041 Views

541 replies

34 likes

Account
Free
  • 374041 Views
  • 541 replies
  • 34 likes

Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

Newbie

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...

Yordan

Moderator

10833 Views

17 replies

4 likes

  • 10833 Views
  • 17 replies
  • 4 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

tesujimath

Casual Listener

11455 Views

144 replies

31 likes

Android
google cast
receiver
spotify connect
  • 11455 Views
  • 144 replies
  • 31 likes

Superuser Contribution BluOS connected but not playing

PlanPremiumCountryUKDevicePlaying from macOS or Android to BluOS streaming Roksan Attessa AmpOperating SystemmacOS 15.6Android 15 My Question or IssueI have a new streaming amp. It works perfectly via BluOS for Apple music and Qobuz. However, I canno...

Visitor

Plan Premium Country UK Device Playing from macOS or Android to BluOS streaming Roksan Attessa Amp Operating System macOS 15.6 Android 15   My Question or Issue I have a new streami...

Ivelina

Moderator

82 Views

4 replies

0 likes

  • 82 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

Casual Listener

Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...

gmilovanovic

Newbie

80382 Views

29 replies

5 likes

  • 80382 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify disappears from android media controls when not playing

PlanPremiumCountryUSADeviceSamsung S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen I use Spotify or other media players, they appear in the Android Media Controls Notification Bar as expected. When I pause music from most oth...

Regular

Plan Premium Country USA Device Samsung S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When I use Spotify or other media players, they appear in the Android M...

Salman7236

Regular

4079 Views

13 replies

2 likes

  • 4079 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

Nige111

Music Fan

136047 Views

158 replies

838 likes

  • 136047 Views
  • 158 replies
  • 838 likes

Superuser Contribution Something Went Wrong

PlanPremiumCountryUS Device(Samsung Galaxy s10) My Question or IssueWhen I try to search for songs I get a message that says something went wrong. Have another go? With a Try Again button. I have tried restarting, uninstalling, logging out, etc. Noth...

Casual Listener

Plan Premium Country US   Device (Samsung Galaxy s10)   My Question or Issue When I try to search for songs I get a message that says something went wrong.  Have another go?&n...

12150541838

Casual Listener

1534 Views

11 replies

5 likes

  • 1534 Views
  • 11 replies
  • 5 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

12150541838

Casual Listener

31906 Views

27 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 31906 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Reversii

Newbie

30329 Views

37 replies

3 likes

  • 30329 Views
  • 37 replies
  • 3 likes

Superuser Contribution Stuttering on Chromecast device

PlanPremiumCountryHungaryDeviceChromecast HDOperating SystemAndroid My Question or IssueAbout a month ago my spotify application started to stutter randomly on my Chromecast device, I'm convinced that problem is only with the application, my internet...

Casual Listener

Plan Premium Country Hungary Device Chromecast HD Operating System Android   My Question or Issue About a month ago my spotify application started to stutter randomly on my Chromecast ...

baratella2

Casual Listener

1928 Views

12 replies

0 likes

  • 1928 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify Not connecting to android TV

PlanFree/PremiumCountryBahrain DeviceSamsung S24+Sony TV X900HOperating SystemAndroid 16 My Question or IssueMy issue is that all of a sudden My Spotify App won't connect me to My Sony TV, when ever I click devices on the app and select my TV it just...

Newbie

Plan Free/Premium Country Bahrain   Device Samsung S24+ Sony TV X900H Operating System Android 16   My Question or Issue My issue is that all of a sudden My Spotify App won't co...

Vasil

Moderator

92 Views

1 replies

0 likes

  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

daviIotti

Newbie

598 Views

7 replies

4 likes

  • 598 Views
  • 7 replies
  • 4 likes

Superuser Contribution Explicit Content Permission Keeps Turning Off

PlanPremium DuoCountryUnited StatesDevicePixel Pro 10Operating SystemAndroid 16My Question or Issue:My permission to play explicit content keeps turning off, causing my own playlists (including ones I've downloaded), to have greyed out songs. This on...

Casual Listener

Plan Premium Duo Country United States Device Pixel Pro 10 Operating System Android 16 My Question or Issue: My permission to play explicit content keeps turning off, causing my own playlist...

Novy

Moderator

88 Views

1 replies

0 likes

  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

jeroen_xxx

Music Fan

7519 Views

20 replies

12 likes

  • 7519 Views
  • 20 replies
  • 12 likes

Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

witusmix

Casual Listener

297 Views

3 replies

1 likes

  • 297 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Casual Listener

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

Tymu888

Visitor

32876 Views

126 replies

6 likes

artwork cover
avrcp
bluetooth
  • 32876 Views
  • 126 replies
  • 6 likes

Superuser Contribution The playlist downloaded to the SD card disappears.

PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA) My Question or IssueI usually download playlis...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...

Kumikardo

Casual Listener

500 Views

5 replies

0 likes

  • 500 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

wmorga20

Visitor

68586 Views

21 replies

2 likes

  • 68586 Views
  • 21 replies
  • 2 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

Georg9741

Regular

7079 Views

12 replies

3 likes

  • 7079 Views
  • 12 replies
  • 3 likes