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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7342 Views

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Superuser Contribution Repeat keeps turning off

PlanPremiumCountryNetherlandsDeviceSamsung Z Flip 7, Acer Nitro V14Operating SystemAndroid 16, Windows 11Spotify version9.1.2.1253 on mobile, chrome browser on desktopMy Question or IssueMy "repeat on" setting keeps turning off whenever I switch betw...

Casual Listener

Plan Premium Country Netherlands Device Samsung Z Flip 7, Acer Nitro V14 Operating System Android 16, Windows 11 Spotify version 9.1.2.1253 on mobile, chrome browser on desktop My Ques...

Shura17

Casual Listener

29 Views

2 replies

0 likes

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Solved!! Bluetooth not connecting.

PlanPremiumCountryNew ZealandDeviceSamsung A14 My Question or IssueI have been using Spotify for years, enjoying tunes on both Bluetooth and wireless. Suddenly, one day, I go to play it on my Bluetooth headphones, it says it's connected to my device,...

Casual Listener

Plan Premium Country New Zealand Device Samsung A14   My Question or Issue I have been using Spotify for years, enjoying tunes on both Bluetooth and wireless. Suddenly, one day, I go to ...

Amay

Spotify Star

67 Views

5 replies

0 likes

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How to install the APP on e /os/ murena without a google account ?

PlanPremiumCountryFrance Devicefairphone5Operating Systeme /OS/ My Question or IssueHello everyone,I'm looking for a way to install the app on a smartphone running on e /os/ murena, withour using a google account (anonymous).I already try on the app ...

Visitor

  Plan Premium Country France   Device fairphone5 Operating System e /OS/   My Question or Issue Hello everyone, I'm looking for a way to install the app on a smartphone r...

55 Views

0 replies

0 likes

Discussion
Feature Request
Question
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Superuser Contribution Wrapped party issues

PlanFreeCountryItalyDevice(Redmi 13C)Operating System(xiaomi hyper IoS) My Question or Issuei cant enter the wrapped party because when i try to enter , the app blocks in a still-load screen.It doesn't work in anyway I try to open it and if I I unins...

Regular

  Plan Free Country Italy Device (Redmi 13C) Operating System (xiaomi hyper IoS)   My Question or Issue i cant enter the wrapped party because when i try to enter , the app ...

inmyært

Regular

799 Views

21 replies

11 likes

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Superuser Contribution Music doesn't resume after watching a short video on other apps

Hi, I recently installed Spotify on my Android device and noticed that the app does not auto-resume playback after interruptions. Interruptions that cause this: • Notifications • Brief Bluetooth disconnects • Short network drops • Switching between a...

Casual Listener

Hi, I recently installed Spotify on my Android device and noticed that the app does not auto-resume playback after interruptions.   Interruptions that cause this: • Notifications • Brief...

Eni

Moderator

293 Views

3 replies

0 likes

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Superuser Contribution Spotify won't install

PlanFreeCountryUnited Kingdom DeviceGoogle pixel 7a Operating SystemAndroid My Question or IssueTried to update spotify and it wouldn't so i uninstalled it to try and reinstall it and now it just won't install at all. There is nothing wrong with my i...

Visitor

  Plan Free Country United Kingdom   Device Google pixel 7a  Operating System Android   My Question or Issue Tried to update spotify and it wouldn't so i uninstalled i...

OscarDC

Moderator

95 Views

1 replies

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Superuser Contribution Android version 10 keep crushing

PlanPremiumCountryMalaysiaDeviceAndroid version 10 - system version V11.1.1_20200717.181308_SP16-EN-XOperating SystemAndroid 10 My Question or IssueThe spotify apps keep crushing right after open the apps.

Visitor

Plan Premium Country Malaysia Device Android version 10 - system version V11.1.1_20200717.181308_SP16-EN-X Operating System Android 10   My Question or Issue The spotify apps keep crus...

Dessi

Moderator

64 Views

1 replies

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Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Amay

Spotify Star

84 Views

1 replies

0 likes

Android
performance
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Superuser Contribution Can't scroll all the way down in liked songs

PlanFamilyCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid 10 Experiencing an issue where I cannot scroll all the way to the bottom of my liked songs. I am thus unable to select the last 2 songs in the playlist because they are covered by the...

Regular

    Plan Family Country Usa Device Samsung Galaxy s9 Operating System Android 10   Experiencing an issue where I cannot scroll all the way to the bottom of my liked songs. I...

Novy

Moderator

160 Views

3 replies

0 likes

Android
liked songs
Playlists
Scrolling
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Solved!!Superuser Contribution Autoplay not working

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid version 11. One UI 3.1 My Question or IssueAutoplay has been working randomly for the past 5 years. Example, I have a playlist made by me and after the last song on the list ends it use...

Casual Listener

  Plan Premium Country Finland Device Galaxy A40 Operating System Android version 11. One UI 3.1   My Question or Issue Autoplay has been working randomly for the past 5 years. E...

Vi5

Casual Listener

180 Views

2 replies

0 likes

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Superuser Contribution Buggy menu icons

PlanPremiumCountryHungaryDeviceSamsung A54Operating SystemAndroid 16Spotify version9.0.96.826 My Question or IssueHi!I've noticed that when using the 3-dot menu for podcast episodes in the Your Episodes list, the icons next to the actions change back...

Music Fan

Plan Premium Country Hungary Device Samsung A54 Operating System Android 16 Spotify version 9.0.96.826   My Question or Issue Hi! I've noticed that when using the 3-dot menu for pod...

MihailY

Moderator

235 Views

5 replies

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Superuser Contribution Add to playlist menu doesn't show all the playlists the track was already added to

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I open "add to playlist" menu for the track, it sometimes doesn't show all the playlists which already have this track in them on top. But when you sta...

Regular

  Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I open "add to playlist" menu for the track, it sometimes doesn't s...

Dessi

Moderator

178 Views

3 replies

1 likes

Addtoplaylist
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App crashes when I receive a notification

PlanPremiumCountryUSDeviceSamsung Galaxy A15Operating SystemAndroid My Question or IssueFor whatever reason, the app crashes whenever I get a notification and I have to restart it like I never had the app open or playing music to begin with.

Visitor

Plan Premium Country US Device Samsung Galaxy A15 Operating System Android   My Question or Issue For whatever reason, the app crashes whenever I get a notification and I have to resta...

Amay

Spotify Star

109 Views

1 replies

0 likes

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Superuser Contribution Search tab crashing on my account whenever I tap on anything

Plan: PremiumCountry: UK Device: Pixel 7Operating System: Android 16 For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happens on my account. When I sign in on the same phone with my wife’s account,...

Regular

Plan: Premium Country: UK   Device: Pixel 7 Operating System: Android 16   For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happen...

Quat1e

Regular

240 Views

2 replies

0 likes

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Superuser Contribution Some playlist thumbnails are missing in "add to playlist" menu

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I'm choosing playlists I want to add a track to, a lot of thumbnails (playlist covers) are not showing up. Same issue on my partner's Android phone.  

Regular

Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I'm choosing playlists I want to add a track to, a lot of thumbnails (playl...

Eni

Moderator

372 Views

8 replies

2 likes

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Superuser Contribution App disappears from home screen

PlanPremiumCountryUSADevicePixel 9aOperating SystemAndroid My Question or IssueAfter reinstalling (due to recent podcast issue) app on home screen disappears. The widget stays available and I can pull up Spotify from the full app menu, but my home sc...

Casual Listener

Plan Premium Country USA Device Pixel 9a Operating System Android    My Question or Issue After reinstalling (due to recent podcast issue) app on home screen disappears. The widge...

OscarDC

Moderator

189 Views

3 replies

0 likes

App
home screen
Shortcut
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Superuser Contribution Lossless files, added to your playlist via local files don't play on android device

I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connected to the same wi-fi network as my PC, the local files get...

Newbie

  I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connec...

Novy

Moderator

223 Views

1 replies

0 likes

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Superuser Contribution [Design bug]Playlist search scroll locked

PlanPremiumDeviceSamsung Galaxy A9Operating SystemAndroid 10 My Question or IssueWhen searching in a playlist, spotify does not allow you to scroll down mor to acces bottom songs. The play menu is still at the bottom, and thus covering the bottem res...

Casual Listener

Plan Premium Device Samsung Galaxy A9 Operating System Android 10   My Question or Issue When searching in a playlist,  spotify does not allow you to scroll down mor to acces bottom...

Eni

Moderator

164 Views

1 replies

0 likes

playlist
Scroll
Search
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Superuser Contribution Browsing with Android not working

PlanPremiumCountryFinlandDeviceOnePlus Nord CE 3 Lite 5GOperating SystemOxygenOS 15 My Question or IssueWhen clicking "Search" on my phone, and then trying to browse different themes clicking boxes e.g. "Audiobooks", "Pop", "Rock" etc. Spotify app im...

Gig Goer

Plan Premium Country Finland Device OnePlus Nord CE 3 Lite 5G Operating System OxygenOS 15   My Question or Issue When clicking "Search" on my phone, and then trying to browse differen...

Novy

Moderator

206 Views

3 replies

0 likes

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