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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

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Superuser Contribution App crashes when searching your recents

PremiumCountryUnited States Devicemoto g stylus Operating SystemAndroid 12My Question or IssueThe app crashes when I try to look at my recents

Regular

Premium Country United States  Device moto g stylus  Operating System Android 12 My Question or Issue The app crashes when I try to look at my recents

Ivelina

Moderator

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1 replies

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Superuser Contribution Search from car Google says "Only for Spotify Premium"....

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCyprusDevice(Samsun Galaxy S20 FE 5g/Hyundai i10)Operating System(Android Auto/ Android/ Google Search) My Questio...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cyprus Device (Samsun Galaxy S20 FE 5g/Hyundai i10) ...

Joan

Moderator

100 Views

1 replies

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Android
android auto
google
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Superuser Contribution Sound glitches in the Spotify app on OnePlus Pad 3

PlanPremiumCountryGermanyDeviceOnePlus Pad 3Operating SystemAndroid 15 (OxygenOS) My Question or IssueHello! I got a new OnePlus Pad 3, and when I listen to music on Spotify, the sound sometimes randomly glitches. It sounds like micro high-pitched be...

Casual Listener

Plan Premium Country Germany Device OnePlus Pad 3 Operating System Android 15 (OxygenOS)   My Question or Issue Hello! I got a new OnePlus Pad 3, and when I listen to music on Spotify,...

Ivelina

Moderator

124 Views

3 replies

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Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

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andriod
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Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Newbie

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

67 Views

1 replies

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"UI"
saving music
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Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

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Android
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Lossless is not available

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available PlanPremiumCountryArgentina DeviceSamsung Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Newbie

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available  Plan Premium Country Argentina  Device Samsung Ga...

RicardoSamayoa

Casual Listener

343 Views

5 replies

1 likes

Android
Argentina
latinamerica
lossless
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Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Music Fan

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

TheMonoTM

Newbie

542 Views

21 replies

1 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
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Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

MihailY

Moderator

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1 replies

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Android fails to transfer to Cast Speaker Group, but works on iOS and web player

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my phone when I cast to a different Cast Speaker Group (...

Regular

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my ph...

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Solved!!Superuser Contribution local files for android / chromebook

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means theres always a minute of silence during them, i would l...

Casual Listener

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means there...

lani99

Casual Listener

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2 replies

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Solved!!Superuser Contribution Spotify stopped using DSP effect

PlanPremiumCountrySerbiaDeviceRedmi Note 10 ProOperating SystemAndroid My Question or IssueFew days ago, Spotify app just stopped using system DSP effects like Dolby Atmos,Adjust sound to Headphones, Equalizer and such... regardless if I am playing t...

Casual Listener

Plan Premium Country Serbia Device Redmi Note 10 Pro Operating System Android   My Question or Issue Few days ago, Spotify app just stopped using system DSP effects like Dolby Atmos, ...

OscarDC

Moderator

219 Views

5 replies

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Superuser Contribution Re: My repeat button is missing

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I have a shuffle button, but no loop.

Visitor

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I...

Novy

Moderator

110 Views

1 replies

0 likes

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Superuser Contribution App drains battery since recent updates

DeviceSamsung Galaxy A55Operating SystemAndroid 15/OneUi My Question or IssueSince like a week or so, the app draws at least 3x as much battery as it did before. It really empties it out like crazy, and even android battery settings report Spotify as...

Regular

  Device Samsung Galaxy A55 Operating System Android 15/OneUi   My Question or Issue Since like a week or so, the app draws at least 3x as much battery as it did before.  It re...

Yasserplf

Visitor

184 Views

5 replies

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Superuser Contribution Smart Shuffle not working on Android

PlanPremiumCountryUsDeviceGalaxy 23 feOperating SystemWhatever it comes with My Question or IssueSmart shuffle only stays on for 8-9 seconds and doesn't add anything new in those few seconds. Perhaps this is due to you guys working on shuffle for iOS...

Visitor

  Plan Premium Country Us Device Galaxy 23 fe Operating System Whatever it comes with   My Question or Issue Smart shuffle only stays on for 8-9 seconds and doesn't add anything ...

Novy

Moderator

71 Views

1 replies

0 likes

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Liked songs not showing when offline

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist but can only access about 100 when offline even thou...

Visitor

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist b...

Amay

Spotify Star

78 Views

1 replies

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Browsing a large Liked Songs playlist makes app laggy and unresponsive

PlanPremiumDeviceOnePlus Nord 4Operating SystemAndroid 15 My Question or IssueIf you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the Android app, the app becomes excruciatingly laggy. I have over 18,000 li...

Regular

Plan Premium Device OnePlus Nord 4 Operating System Android 15   My Question or Issue If you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the ...

95 Views

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Superuser Contribution Missing the pause and play bar on lock screen and notification bar

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing from the notification bar on both home and lock screens. I s...

Casual Listener

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229   Like the title says, "previous, pause/play, next" functionality are all missing ...

JezzaDying

Casual Listener

206 Views

3 replies

0 likes

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