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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify keeps playing on speaker after disconnecting from Bluetooth devices

PlanPremium CountrySweden DeviceSamsung galaxy s24+Samsung galaxy s25+ Operating SystemAndroid v16One UI v8.0 My Question or IssueWithin a week or two, I've been having some weird issues when leaving my car or when I take my headphones off. This issu...

Newbie

Plan Premium   Country Sweden    Device Samsung galaxy s24+ Samsung galaxy s25+   Operating System Android v16 One UI v8.0   My Question or Issue Within a week...

29 Views

0 replies

0 likes

Bluetooth problems
Bugs issues
Samsung
  • 29 Views
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Spotify being controlled by other users on the same family plan and wifi

PlanPremium FamilyCountryCanadaDeviceAndroid, Samsung Galaxy S23+, S23, S25 UltraOperating SystemAndroid 16 My Question or IssueWhen trying to control three separate Spotify sessions with separate devices, while NOT starting a Jam, Spotify decides th...

Casual Listener

Plan Premium Family Country Canada Device Android, Samsung Galaxy S23+, S23, S25 Ultra Operating System Android 16   My Question or Issue When trying to control three separate Spotify ...

14 Views

0 replies

0 likes

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Superuser Contribution Songtext doesn't load

DeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueFor every song I listen to, I always get the message that the text cannot be uploaded. I subscribed for 10,99€/month.What can be done? Thanks for your help.

Visitor

    Device Samsung Galaxy S10e Operating System Android    My Question or Issue For every song I listen to, I always get the message that the text cannot be uploaded. I su...

Vasil

Moderator

27 Views

1 replies

0 likes

Samsung
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  • 1 replies
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Superuser Contribution Tracks on a Playlist starting 15 seconds in

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too. I can't seem to attach my screenshot of my settings but All my Track Transitions and Listening Control settings are off. Thanks...

Casual Listener

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too.   I can't seem to attach my screenshot of my settings but All my Trac...

Novy

Moderator

62 Views

3 replies

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Superuser Contribution 2020 GMC Infotainment Spotify App no longer playing music

My Question or Issue The native app available in the 2020 GMC Infotainment system stopped working last week. I can see my recently played content and my saved library, but when I select a playlist to play, it doesn't load. If I try to start it on my ...

Visitor

  My Question or Issue   The native app available in the 2020 GMC Infotainment system stopped working last week. I can see my recently played content and my saved library, but when I sel...

Kj237

Casual Listener

381 Views

14 replies

4 likes

  • 381 Views
  • 14 replies
  • 4 likes

Superuser Contribution Lyrics allignment in landscape mode

PlanFree/PremiumDeviceAndroid Mobile & TabletsOperating SystemAndroid 14 & 15 My Question or IssueLyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line as it...

Casual Listener

  Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15   My Question or Issue Lyrics in landscape mode is aligned completely to the left, due ...

AlejaR

Moderator

49 Views

2 replies

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Music keeps playing when I disconnect from Bluetooth

PlanPremiumCountryAustriaDeviceSamsung galaxy s25Operating SystemAndroid 16 My Question or IssueAs the title says. Spotify Music keeps playing when I disconnect from Bluetooth. On other music player it stops as it should.Tried clean reinstall didn't ...

Casual Listener

Plan Premium Country Austria Device Samsung galaxy s25 Operating System Android 16   My Question or Issue As the title says. Spotify Music keeps playing when I disconnect from Blu...

davethebravee

Casual Listener

299 Views

7 replies

3 likes

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Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

MihailY

Moderator

104 Views

3 replies

0 likes

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Superuser Contribution App crashes when searching your recents

PremiumCountryUnited States Devicemoto g stylus Operating SystemAndroid 12My Question or IssueThe app crashes when I try to look at my recents

Regular

Premium Country United States  Device moto g stylus  Operating System Android 12 My Question or Issue The app crashes when I try to look at my recents

Ivelina

Moderator

132 Views

1 replies

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Superuser Contribution Search from car Google says "Only for Spotify Premium"....

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCyprusDevice(Samsun Galaxy S20 FE 5g/Hyundai i10)Operating System(Android Auto/ Android/ Google Search) My Questio...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cyprus Device (Samsun Galaxy S20 FE 5g/Hyundai i10) ...

Joan

Moderator

139 Views

1 replies

0 likes

Android
android auto
google
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Superuser Contribution Sound glitches in the Spotify app on OnePlus Pad 3

PlanPremiumCountryGermanyDeviceOnePlus Pad 3Operating SystemAndroid 15 (OxygenOS) My Question or IssueHello! I got a new OnePlus Pad 3, and when I listen to music on Spotify, the sound sometimes randomly glitches. It sounds like micro high-pitched be...

Casual Listener

Plan Premium Country Germany Device OnePlus Pad 3 Operating System Android 15 (OxygenOS)   My Question or Issue Hello! I got a new OnePlus Pad 3, and when I listen to music on Spotify,...

Ivelina

Moderator

149 Views

3 replies

0 likes

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Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

108 Views

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andriod
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Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Newbie

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

88 Views

1 replies

0 likes

"UI"
saving music
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Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

301 Views

0 replies

2 likes

Android
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Lossless is not available

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available PlanPremiumCountryArgentina DeviceSamsung Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Newbie

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available  Plan Premium Country Argentina  Device Samsung Ga...

DznDani

Newbie

430 Views

6 replies

2 likes

Android
Argentina
latinamerica
lossless
  • 430 Views
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Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Music Fan

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Music Fan

696 Views

24 replies

1 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
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Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

MihailY

Moderator

133 Views

1 replies

1 likes

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Android fails to transfer to Cast Speaker Group, but works on iOS and web player

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my phone when I cast to a different Cast Speaker Group (...

Regular

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my ph...

273 Views

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Solved!!Superuser Contribution local files for android / chromebook

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means theres always a minute of silence during them, i would l...

Casual Listener

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means there...

lani99

Casual Listener

154 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify stopped using DSP effect

PlanPremiumCountrySerbiaDeviceRedmi Note 10 ProOperating SystemAndroid My Question or IssueFew days ago, Spotify app just stopped using system DSP effects like Dolby Atmos,Adjust sound to Headphones, Equalizer and such... regardless if I am playing t...

Casual Listener

Plan Premium Country Serbia Device Redmi Note 10 Pro Operating System Android   My Question or Issue Few days ago, Spotify app just stopped using system DSP effects like Dolby Atmos, ...

OscarDC

Moderator

255 Views

5 replies

0 likes

  • 255 Views
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