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[Android] Playlists not loading

Submitted by Moderator on ‎2026-05-28 07:41 AM
Status: Fixed

We're seeing reports from users that self-created playlists (including Liked Songs) won’t load on Android devices.

This mostly seems to be happening to Samsung devices, both on mobile and tablet.

Hey folks!

This original issue which was causing this in May is now fixed - make sure you're running the latest app version. Another option is to perform a clean reinstall of the app, as this will also ensure you're using the latest one.

We do still see some reports of the app misbehaving when loading playlists, so feel free to start a new thread in our Help section, so that we could re-open the investigation if needed or troubleshoot your particular issue.


Cheers 🙂

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Comments
avani083lekhara
Newbie
24 days ago

Hello,

The original issue that was causing self-created playlists to not load on Android devices back in May has now been fixed. Please make sure your app is updated to the latest version.  Giftogram

If you’re still having problems, try reinstalling the app or clearing the app data/cache, as this can help make sure you’re running a fresh version.

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