Mobile app freezes upon launch on iOS
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
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We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Moderator
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
mrkool44
Casual Listener
7809 Views
23 comments
57 likes
Hey folks! We've been getting reports about issues with login, playback and the Support site. This is now being looked into.
Moderator
Hey folks! We've been getting reports about issues with login, playback and the Support site. This is now being looked into.
D3M0NCH1P
Visitor
19370 Views
49 comments
55 likes
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...
Casual Listener
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
hendersj
Casual Listener
29157 Views
154 comments
54 likes
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...
Casual Listener
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app a...
Maria
Moderator
31443 Views
61 comments
54 likes
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Moderator
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
AtuaNui
Casual Listener
15082 Views
41 comments
50 likes
Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...
Moderator
Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
DanieleP
Newbie
14605 Views
46 comments
50 likes
We’re seeing reports that the gear icon in Your Episodes section becomes unresponsive when clicked on. This seems to affect the Android mobile app only.
Moderator
We’re seeing reports that the gear icon in Your Episodes section becomes unresponsive when clicked on. This seems to affect the Android mobile app only.
Karnaplosky
Casual Listener
11340 Views
57 comments
48 likes
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Moderator
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
C0nf_s1on
Casual Listener
10535 Views
30 comments
46 likes
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...
Visitor
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
Posketi
Newbie
19130 Views
46 comments
45 likes
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
Moderator
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
26982606
Newbie
1659 Views
15 comments
43 likes
We've received reports about the app interrupting the currently playing song and instead reverting to a previously queued / random one on Sonos devices. This can usually be observed at night, where after several hours of playing the correct track (fo...
Moderator
We've received reports about the app interrupting the currently playing song and instead reverting to a previously queued / random one on Sonos devices. This can usually be observed a...
Yordan
Moderator
6742 Views
11 comments
42 likes
UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...
Casual Listener
UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
Amethyst_isis08
Newbie
15231 Views
49 comments
36 likes
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Moderator
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Novy
Moderator
28075 Views
59 comments
35 likes
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...
Casual Listener
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
Fabian20
Casual Listener
28052 Views
35 comments
35 likes
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...
Casual Listener
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
novacapella
Newbie
10857 Views
44 comments
30 likes
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volum...
Moderator
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-...
oddindeed
Casual Listener
9967 Views
40 comments
28 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Moderator
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
朵拉
Newbie
3648 Views
23 comments
27 likes
Upon opening the PS4 quick menu, it doesn't display the Liked songs list. It only shows the playlists in the library.
Moderator
Upon opening the PS4 quick menu, it doesn't display the Liked songs list. It only shows the playlists in the library.
sonicthegamer23
Newbie
8048 Views
25 comments
26 likes
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Moderator
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Yordan
Moderator
15232 Views
30 comments
25 likes
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
Moderator
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
shaggy202030
Newbie
10487 Views
32 comments
23 likes