Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanPremiumOperating SystemAndroid 7.0 My Question or IssueWhen I press
the shuffle play button it pauses my music when it used to shuffle songs
again. Is it supposed to do this? And if so, is there a way to make it
do what it did before?
Plan Premium Operating System Android 7.0 My Question or Issue When I press the shuffle play button it pauses my music when it used to shuffle songs again. Is it supposed to do this? And...
We've received reports that the music occasionally cuts out when
listening to Spotify on Amazon Echo devices. This occurs both when
controlling the music directly in the app and with voice commands.
We've received reports that the music occasionally cuts out when listening to Spotify on Amazon Echo devices. This occurs both when controlling the music directly in the app and with voice comma...
Hey there, We've received reports of users unable to find the button to
activate the Lyrics feature on the web player and the desktop app. If
you experience this issue, let us know by voting on this thread. This
helps us out a lot. Thanks!
Hey there,
We've received reports of users unable to find the button to activate the Lyrics feature on the web player and the desktop app.
If you experience this issue, let us k...
I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG
43UM7600PLB from 2020. This all worked fine until 3 days ago when the
app on the LG TV stopped working. Problem: On the LG TV app Spotify
skips songs after 1 second and jumps to the n...
I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG 43UM7600PLB from 2020. This all worked fine until 3 days ago when the app on the LG TV stopped working.
Problem: On ...
PlanPremiumCountryUnited SatesDeviceMotorola Droid Turbo 2Operating
SystemAndroid 7.0 My Question or IssueThe issue started this morning.
Spotify was in sync with Google Clock (used as my alarm clock every
morning). This morning, the alarm clock gave...
Plan Premium Country United Sates Device Motorola Droid Turbo 2 Operating System Android 7.0 My Question or Issue The issue started this morning. Spotify was in sync with Google Cloc...
Hi. For the past few days, I've been completely unable to use spotify on
mobile data. I have the allowance to do so but all the tracks are grayed
out and I get a "no internet connection" error at the bottom. It works
perfectly fine on WiFi. I have tr...
Hi. For the past few days, I've been completely unable to use spotify on mobile data. I have the allowance to do so but all the tracks are grayed out and I get a "no internet connection" err...
We're receiving reports from Android users who say that when launched,
the app gets stuck on the Spotify logo, refusing to load any further.
This is being investigated.
We're receiving reports from Android users who say that when launched, the app gets stuck on the Spotify logo, refusing to load any further. This is being investigated.
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is
not working. Before you keep on reading, note that this issue is
different than not seeing Lyrics at all.
Hey everyone,
We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing ...
Hey folks! We've been receiving reports that Spotify has been failing to
connect to Nuvo audio systems during the last few days, following one of
the latest updates. We've merged several threads here in order to keep
everyone in the loop. We'd apprec...
Hey folks!
We've been receiving reports that Spotify has been failing to connect to Nuvo audio systems during the last few days, following one of the latest updates.
We've merge...
Plan Premium Device PC Operating System Windows 10 My Question or Issue
Dear Spotify Team,After automatic update of Desktop version of Spotify,
the "Recently Played" subsection has disappeared from Home
section.Before update the Home section used to ...
Plan
Premium
Device
PC
Operating System
Windows 10
My Question or Issue
Dear Spotify Team, After automatic update of Desktop version of Spotify, the "Recently Played" subsecti...
PlanPremiumCountry DK Operating SystemWindows 7 My Question or IssueWhen
I change the default output device in the Windows sound manager, Spotify
crashes every time. With crashes, I mean it continues playing the last
second or so of sound on repeat o...
Plan Premium Country DK Operating System Windows 7 My Question or Issue When I change the default output device in the Windows sound manager, Spotify crashes every time.&...
PlanPremiumCountryThe NetherlandsDevice(OnePlus 6 / Samsung Galaxy S6
Edge)Operating System(Android Pie / Android Nougat) My Question or Issue
Hello my friends, I have been having issues with the Spotify app on my
Android devices since the last updat...
Plan Premium Country The Netherlands Device (OnePlus 6 / Samsung Galaxy S6 Edge) Operating System (Android Pie / Android Nougat) My Question or Issue Hello my friends,  ...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon
unsubscribing to this app. I’m paying money for the premium and my songs
keep un-downloading. This has happene...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I am soon unsubscribing to this ...
Track titles and cover art is not displayed correctly on BMW (2015) when
playing through Bluetooth or the USB interface in the center console.
Symptom: Music plays and it is possible to switch tracks, but the cover
art and track title is "stuck" on t...
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console.
Symptom: Music plays and it is possible to sw...
My account just can't play any song from Arctic Monkeys right now, be it
on Win10 Desktop or Android. My friend just played it right now by my
side. Any other songs play just fine for me. Edit: Solved without
following the steps said. If you experien...
My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me.  ...