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We're seeing reports about users having login and playback issues with Spotify across multiple platforms.
We're seeing reports about users having login and playback issues with Spotify across multiple platforms.
Moderator
8843 Views
22 comments
59 likes
We’ve been receiving reports that playlists shared with Kids accounts are not working. Some are seeing an error message saying “this is currently unavailable”.
We’ve been receiving reports that playlists shared with Kids accounts are not working. Some are seeing an error message saying “this is currently unavailable”.
Newbie
10445 Views
82 comments
98 likes
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on desktop devices only.
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on des...
Newbie
4229 Views
69 comments
101 likes
We've been receiving reports that starting podcasts in the mobile app causes it to crash. This is happening both on Apple and Android devices and it's not specific podcasts.
We've been receiving reports that starting podcasts in the mobile app causes it to crash. This is happening both on Apple and Android devices and it's not specific podcasts.
Music Fan
78333 Views
353 comments
691 likes
Hey folks, Some of you with iPads running the app version 9.0.90 may encounter a black screen when you tap the Now Playing View (bar or cover art). The app becomes unresponsive, blocking access to features like lyrics, queue, repeat, and shuffle. You...
Hey folks, Some of you with iPads running the app version 9.0.90 may encounter a black screen when you tap the Now Playing View (bar or cover art). The app becomes unresponsive, blocking access t...
Newbie
117839 Views
283 comments
504 likes
We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be predominantly on Android.
We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be pre...
Moderator
8075 Views
100 comments
195 likes
We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices.
We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices.
Moderator
18508 Views
132 comments
192 likes
We’ve received reports that podcast episodes lose their listening progress and are starting over from the beginning. This is happening only on Android, when the following criteria are met: the episode is started from a playlist - be it a personal one...
We’ve received reports that podcast episodes lose their listening progress and are starting over from the beginning. This is happening only on Android, when the following criteria are met: the ep...
Moderator
8231 Views
73 comments
74 likes
We're getting reports from users that playlists aren’t loading on their car infotainment systems.
We're getting reports from users that playlists aren’t loading on their car infotainment systems.
Newbie
6240 Views
89 comments
67 likes
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones.
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particula...
Newbie
11820 Views
50 comments
34 likes
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
Moderator
7082 Views
60 comments
87 likes
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks...
Newbie
17094 Views
113 comments
73 likes
Hey,We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs...
Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and t...
Newbie
43256 Views
145 comments
640 likes
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway" appear.
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway"...
Moderator
2586 Views
25 comments
19 likes
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Newbie
12561 Views
9 comments
19 likes
We've received some reports that the Student verification link is not working. Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message "Something went wrong. Try reloading the page":
We've received some reports that the Student verification link is not working. Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message "So...
Newbie
10757 Views
32 comments
162 likes
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all. This seems to ...
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some ...
Newbie
9983 Views
47 comments
31 likes
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂
Newbie
21933 Views
110 comments
51 likes
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports. Stay tuned.
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Tha...
Newbie
16573 Views
126 comments
140 likes
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected. This is being looked into & we'll keep you posted.
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected...
Newbie
7114 Views
27 comments
7 likes
