Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 677 Views
  • 4 replies
  • 2 likes
  • Other
  • 677 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17233 Views
  • 8 replies
  • 1 likes
  • Other
  • 17233 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Extreme Input lag

Plan PremiumCountry Germany Device Pixel 6Operating System Android 13 My Question or IssueWhen I start any DRM Protected Content on Spotify, I'm unable to use my phone.It takes minutes for a touch to be registred and when I press the Volume Buttons i...

  • Casual Listener
  •   Plan Premium Country Germany   Device Pixel 6 Operating System Android 13   My Question or Issue When I start any DRM Protected Content on Spotify, I'm unable to use my ...
  • Rafael200
  • Casual Listener
  • 1430 Views
  • 8 replies
  • 0 likes
  • Other
  • 1430 Views
  • 8 replies
  • 0 likes

Superuser Contribution why are my songs deleting on my playlist 'chill'

on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone

  • Visitor
  • on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone
  • Eni
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Live Disaster

I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks again! However, to participate: - This is only available th...

  • Gig Goer
  • I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks agai...
  • AlejaR
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • Other
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Removing an album from the top of my Spotify homescreen

Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about is the 2x3 grid at the top of the screen that says...

  • Casual Listener
  • Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about...
  • thomasmichaelwa
  • Casual Listener
  • 2155 Views
  • 2 replies
  • 2 likes
  • 2155 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] Can't connect to Google Nest Mini

PlanPremiumCountryCanadaDeviceDesktop / Google Nest Mini (2nd Gen)Operating SystemWindows 10 My Question or IssueFor some time now I've been having problems using the "Connect to a device" function in the desktop app (version 1.1.97.962).When selecti...

  • Regular
  • Plan Premium Country Canada Device Desktop / Google Nest Mini (2nd Gen) Operating System Windows 10   My Question or Issue For some time now I've been having problems using the "Connec...
  • MihailY
  • Moderator
  • 1062 Views
  • 13 replies
  • 0 likes
  • Connect
  • 1062 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot connect to Echo nor delete "old" device

I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my account and even named one of them back - it remains impossi...

  • Newbie
  • I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my accou...
  • youngronald65
  • Newbie
  • 337 Views
  • 2 replies
  • 1 likes
  • 337 Views
  • 2 replies
  • 1 likes

Superuser Contribution Чому в мене немає значка зміни швидкості?

Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає

  • Visitor
  • Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає
  • AlejaR
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily playlist- New Playlist Creation

Currently, the daily playlist can be downloaded but as the playlist updates so do the songs downloaded. This is great when you want to listen to the new music but there is not an option to create a new playlist of the specific set of songs. I would l...

  • Visitor
  • Currently, the daily playlist can be downloaded but as the playlist updates so do the songs downloaded. This is great when you want to listen to the new music but there is not an option to create a n...
  • AlejaR
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unfollowed shows with Blue dot on home screen

As per picture below, there are some podcasts with a blue dot appearing on my home screen. I am not following these shows. Can you tell me how to remove these shows from my home screen please?

  • Casual Listener
  • As per picture below, there are some podcasts with a blue dot appearing on my home screen. I am not following these shows. Can you tell me how to remove these shows from my home screen please?
  • Lyubka
  • Moderator
  • 1703 Views
  • 2 replies
  • 0 likes
  • 1703 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why aren’t my downloaded playlists playing nothing

I’m on a family premium plan where I have downloaded one playlist full of my favorite songs about 500 songs. This evening when I came home I noticed that my songs weren’t playing when I was in airplane mode so I went to the in app settings to see if ...

  • Visitor
  • I’m on a family premium plan where I have downloaded one playlist full of my favorite songs about 500 songs. This evening when I came home I noticed that my songs weren’t playing when I was in airpla...
  • Alex
  • Spotify Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove my ex-girlfriend's face from my home page?

We listened to her Discover Weekly playlist ONCE about two months ago. We recently broke up and having her face STAMPED on my home page everytime I open up the app really leaves me in a very rough situation.

  • Music Fan
  • We listened to her Discover Weekly playlist ONCE about two months ago. We recently broke up and having her face STAMPED on my home page everytime I open up the app really leaves me in a very rough si...
  • AlejaR
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volvo App takes one minute to start, very slow

PlanPremiumCountrySweden DeviceVolvo Sensus Connect Bowers Wilkins. S90 2018 Operating SystemVolvo Sensus Connect My Question or Issueit takes more than one minute for the App to connect after starting the car and 30 seconds when switching from Radio...

  • Regular
  • Plan Premium Country Sweden  Device Volvo Sensus Connect Bowers Wilkins. S90 2018   Operating System Volvo Sensus Connect   My Question or Issue it takes more than one minut...
  • azanoncello
  • Casual Listener
  • 4961 Views
  • 27 replies
  • 2 likes
  • Other
  • 4961 Views
  • 27 replies
  • 2 likes