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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17560 Views
  • 109 replies
  • 11 likes
  • Other
  • 17560 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21489 Views
  • 9 replies
  • 2 likes
  • Other
  • 21489 Views
  • 9 replies
  • 2 likes

how to find account settings on my Mac

I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE can I find settings on my Mac (or PC) desktop?Than...

  • Visitor
  • I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE...
  • Maxim
  • Spotify Star
  • 1141 Views
  • 1 replies
  • 0 likes
  • 1141 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not fully syncing between devices

PlanPremiumCountryUSA DeviceDell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon)Operating SystemWindows 7 Professional, Windows 10, Android 8.0.0 Oreo My Question or IssueMy playlists are not really fully syncing between my Android de...

  • Casual Listener
  • Plan Premium Country USA  Device Dell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon) Operating System Windows 7 Professional, Windows 10, Android 8.0.0 Oreo   My Q...
  • electroman12345
  • Casual Listener
  • 2004 Views
  • 5 replies
  • 1 likes
  • Other
  • 2004 Views
  • 5 replies
  • 1 likes

Ads + podcasts keep playing at the same time

PlanPremiumCountryCanada DeviceS23 ultra Operating SystemNewest android version, My Question or Issue Ads keep playing during podcasts and both the audio feeds intertwine Before the lastest update, when an ad break happens, the podcast pauses, and th...

  • Casual Listener
  • Plan Premium Country Canada    Device S23 ultra  Operating System Newest android version,    My Question or Issue   Ads keep playing during podcasts and both...
  • BrettG94
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly ads on Premium

I have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spotify exclusively, I've had no ads for 6-8 months. However s...

  • Regular
  • I  have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spoti...
  • shmabbss
  • Visitor
  • 734 Views
  • 2 replies
  • 0 likes
  • Other
  • 734 Views
  • 2 replies
  • 0 likes

Alexa voice command to play on Bose SoundTouch doesnt work

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium. When I...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I noticed last night when I asked Alexa to play music on my Bose SoundTouch soun...
  • mitchwarner
  • Newbie
  • 2720 Views
  • 4 replies
  • 5 likes
  • Other
  • 2720 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Spotify official playlist disappear

I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library.Then I use Google search to find this playlist is not found now.https://open.spotify.com/playlist/37i9dQZF1DX6XceWZP1znYIs there any way to see what songs ...

  • Newbie
  • I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library. Then I use Google search to find this playlist is not found now. https://open.spotify.com/playlist/37...
  • Susan_GP
  • Moderator
  • 479 Views
  • 1 replies
  • 0 likes
  • Other
  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution podcast

Plan/PremiumCountryegypt Deviceiphone 13 proOperating System My Question or Issuewhy podcast videos wont appear like i cant watch a podcast video

  • Newbie
  •   Plan /Premium Country egypt  Device iphone 13 pro Operating System     My Question or Issue why podcast videos wont appear like i cant watch a podcast video
  • Alex
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 0 likes
  • Connect
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can´t I reproduce a song that I just listened a couple of hours before?

A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now

  • Visitor
  • A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now
  • MihailY
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

200 Songs in Release Radar

Does anyone know how someone's Release Radar can contain 200 songs? From what I've seen for everyone else, it's 30 songs. Here's the link for the one in question. spotify:user:spotify:playlist:37i9dQZEVXbk0tZ2gT0JPb

  • Gig Goer
  • Does anyone know how someone's Release Radar can contain 200 songs?  From what I've seen for everyone else, it's 30 songs.  Here's the link for the one in question. spotify:user:spotif...
  • DUBSREDA
  • Casual Listener
  • 1044 Views
  • 3 replies
  • 1 likes
  • Other
  • 1044 Views
  • 3 replies
  • 1 likes

Premiun

might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ.. any idea why?? thanks guys.. Jose

  • Visitor
  • might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ..  any idea why??   thanks guys..   Jose 
  • Billy-J
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web interface displays CSS code on all items

PlanFree/PremiumCountryAustraliaDeviceiMac Retina 5K, 27-inch, 2017Operating SystemMacOS Ventura 13.4.1 My Question or IssueWhen I open Spotify in my Chrome browser, it displays with weird CSS style attributes attached to everything. It seems like if...

  • Newbie
  • Plan Free/Premium Country Australia Device iMac Retina 5K, 27-inch, 2017 Operating System MacOS Ventura 13.4.1   My Question or Issue When I open Spotify in my Chrome browser, it ...
  • AlejaR
  • Moderator
  • 483 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution music lable

hello softy music I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist.I hope you will give proper advice.Thank you.

  • Casual Listener
  • hello softy music   I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist. I hope you will give proper advice....
  • Novy
  • Moderator
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram won’t show a timestamp for my track in the story

Hi Guysnot sure if this is the eighth place to post but I’ll give it a goIt’s been only recently that I got my music via streaming platforms (maybe 3 days)account verified and all.today I’ve been struggling with posting my track, it shows up in the s...

  • Newbie
  • Hi Guys not sure if this is the eighth place to post  but I’ll give it a go It’s been only recently that I got my music via streaming platforms (maybe 3 days) account verified and all. toda...
  • Vasil
  • Moderator
  • 985 Views
  • 1 replies
  • 0 likes
  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loafimg

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 13 My Question or IssueSpotify can't load any if their sites/app on desktop. Also tried on mobile and the phone web site works fine but the moment I t...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 13   My Question or Issue Spotify can't load any if their sites/app on ...
  • Joan
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • Other
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't Pitch my song.

I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?

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  • Newbie
  • I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?  
  • Alex
  • Spotify Legend
  • 1869 Views
  • 4 replies
  • 1 likes
  • Other
  • 1869 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs unexpectedly pause and restart when streaming and/or downloaded

On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the song. SO frustrating. It's been going on long and ofte...

  • Visitor
  • On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the son...
  • AlejaR
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts pause after ads have played

Hey folks! We've been getting reports that the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and it's often resolved with restarting the app/the device.

  • Moderator
  • Moderator
  • Hey folks!   We've been getting reports that  the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and ...
  • ClaudeP
  • Visitor
  • 7226 Views
  • 34 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 7226 Views
  • 34 replies
  • 3 likes

Solved!!Superuser Contribution Opera Gx Web Player is bugged

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueFor some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (not the sidebar), it skips a few songs and plays another one, plays it for exactly 9 ...

  • Casual Listener
  •   Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue For some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (n...
  • Prawnis
  • Visitor
  • 15088 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 15088 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast jumps to wrong place after pausing or skipping

Plan: PremiumCountry: US Device: iPhone 11 ProOperating System: iOS 14.7.1 My Question or Issue: When listening to a podcast and then pausing the playback, when I resume the playback it sometimes starts at a different place in the podcast. The same h...

  • Regular
  • Plan: Premium Country: US   Device: iPhone 11 Pro Operating System: iOS 14.7.1   My Question or Issue:   When listening to a podcast and then pausing the playback, when I ...
  • Shmomree
  • Newbie
  • 1518 Views
  • 3 replies
  • 1 likes
  • Other
  • 1518 Views
  • 3 replies
  • 1 likes