Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63651 Views

7 replies

4 likes

  • 63651 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

38986 Views

219 replies

20 likes

Other
  • 38986 Views
  • 219 replies
  • 20 likes

[Desktop][Other] Bug with Heardle allows you to cheat

Couldn't find a place to report a bug for Heardle, so posting here. Found that if you click the "play/pause" button on your keyboard, the entire song will play, rather than just the few seconds that should be played (based on how many guesses you've ...

Newbie

Couldn't find a place to report a bug for Heardle, so posting here. Found that if you click the "play/pause" button on your keyboard, the entire song will play, rather than just the few seconds that ...

328 Views

0 replies

0 likes

Desktop
Other
  • 328 Views
  • 0 replies
  • 0 likes

Superuser Contribution Visit headquarter

I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON.With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone at spotify. Making sport accessible to the many is o...

Visitor

I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON. With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone...

Eni

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas , paguei o Spotify, mas cancelaram meu plano Premium

Pagamento do Spotify acontece todo dia 25 , de todos os meses , paguei , mas estão me cobrando e cancelaram minha conta Premium

Visitor

Pagamento do Spotify acontece todo dia 25 , de todos os meses , paguei , mas estão me cobrando e cancelaram minha conta Premium

OscarDC

Moderator

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bonjour, comment laisser des avis sur des podcast en live sur spotify?

je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.

Visitor

je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.

46marcus

Casual Listener

1890 Views

2 replies

0 likes

  • 1890 Views
  • 2 replies
  • 0 likes

Part of the code from my refill-giftcard wasnt readable when removed cover

I bought a premium refill giftcard and after removing the cover to see the refillcode, 4 of the symbols either were partial unreadable or was able to see att all. Did nothing at all to damage the gift card, i removed the strip very gently, but some o...

Visitor

I bought a premium refill giftcard and after removing the cover to see the refillcode, 4 of the symbols either were partial unreadable or was able to see att all. Did nothing at all to damage the gif...

AdamDamon

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does songs pause after 1 second?

Songs stop playing after 1 second. Tried both on my mobile and my PC. Tried removing cache files, log out, change sound quality, changed wifi connection, turning off and on both devices. Is there something wrong with spotify for the moment?

Visitor

Songs stop playing after 1 second. Tried both on my mobile and my PC. Tried removing cache files, log out, change sound quality, changed wifi connection, turning off and on both devices. Is there som...

Lyubka

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't give me the option to make my playlists private

Spotify no longer gives me the option to make my playlists private, instead it asks me if I want to add it to my profile no matter what (even if it's already public) and now new playlists I make automatically become public. The only way to take any p...

Casual Listener

Spotify no longer gives me the option to make my playlists private, instead it asks me if I want to add it to my profile no matter what (even if it's already public) and now new playlists I make auto...

CSmith9876

Casual Listener

1392 Views

6 replies

1 likes

Music
  • 1392 Views
  • 6 replies
  • 1 likes

Superuser Contribution mi cancion se subio a otro perfil, como la saco?

Subi una cancion llamada "BLOOSHED" con un distribuidor de routenote pero se subió a otro perfil que no es el mio y quiero mover esa cancion a mi perfil

Visitor

Subi una cancion llamada "BLOOSHED" con un distribuidor de routenote pero se subió a otro perfil que no es el mio y quiero mover esa cancion a mi perfil

Joan

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on android phone

When trying to log in with my android phone, I get an error message that says "This email and password combination is incorrect". When I click the OK button, the screen goes blank and the same message appears. It's not allowing me to input the correc...

Visitor

When trying to log in with my android phone, I get an error message that says "This email and password combination is incorrect". When I click the OK button, the screen goes blank and the same messag...

Lyubka

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where can I find previous merchandise I’ve ordered

I placed an order for a preorder Joji vinyl and cannot find where the order is now. I can’t find an email or any section for merchandise orders on my Spotify.

Visitor

I placed an order for a preorder Joji vinyl and cannot find where the order is now. I can’t find an email or any section for merchandise orders on my Spotify.

Lyubka

Moderator

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not restarting and playing recommendations instead

I love my playlist to listen to in the car, but I can't restart my playlist and I don't know what to do! I don't have premium, so after it plays all my songs on the playlist, it plays random music! And it won't restart my playlist and I don't know wh...

Visitor

I love my playlist to listen to in the car, but I can't restart my playlist and I don't know what to do! I don't have premium, so after it plays all my songs on the playlist, it plays random music! A...

Lindamoir3

Visitor

42467 Views

11 replies

0 likes

Other
  • 42467 Views
  • 11 replies
  • 0 likes

Superuser Contribution Kan opgezochte muziek niet afspelen

Wanneer ik artiesten opzoek en de nummers wil laten afspelen lukt dat nietAlle muziek van op de homepage (daily mix , ....) spelen wel af

Visitor

Wanneer ik artiesten opzoek en de nummers wil laten afspelen lukt dat niet Alle muziek van op de homepage (daily mix , ....) spelen wel af

1176757973

Visitor

335 Views

2 replies

0 likes

  • 335 Views
  • 2 replies
  • 0 likes

Bonjour je souhaite accéder à tous mes reçus pour 2022

je suis abonnée à spotify premium (9.99/mois)j'ai besoin de tous mes reçus 2022 mais ils ne figurent pas dans la liste des reçus (que 2021...)Comment faire?Merci

Visitor

je suis abonnée à spotify premium (9.99/mois) j'ai besoin de tous mes reçus 2022 mais ils ne figurent pas dans la liste des reçus (que 2021...) Comment faire? Merci

Jose_M

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

spotify not working on apple watch

Whenever you try to open a playlist on any apple watch, it just gives a connection error, and whene you try to open ur downloaded songs, it crashes the whole app.

Visitor

Whenever you try to open a playlist on any apple watch, it just gives a connection error, and whene you try to open ur downloaded songs, it crashes the whole app.

Jose_M

Spotify Star

865 Views

6 replies

2 likes

  • 865 Views
  • 6 replies
  • 2 likes

Superuser Contribution Song doesn't play

Whenever I try to play Slide Away by Miley Cyrus it doesn't play and the cover of the song is grey as well as the play button. This is the only song that does this to me.

Visitor

Whenever I try to play Slide Away by Miley Cyrus it doesn't play and the cover of the song is grey as well as the play button. This is the only song that does this to me.

MihailY

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some podcasts are working whilst others are not

PlanPremiumCountryAustraliaDeviceDesktop computer and PhoneOperating SystemWindows 10My Question or IssueI've been trying to listen to a podcast called the chuckle sandwich which was working the day before but is now no longer playing when I hit the ...

Casual Listener

Plan Premium Country Australia Device Desktop computer and Phone Operating System Windows 10 My Question or Issue I've been trying to listen to a podcast called the chuckle sandwich which wa...

Alex

Spotify Legend

694 Views

2 replies

0 likes

Connect
Other
Samsung
  • 694 Views
  • 2 replies
  • 0 likes