Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16115 Views
  • 8 replies
  • 1 likes
  • Other
  • 16115 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Desktop][Developer] (and Android) Fix App Stability

I love Spotify, the library is great and the app is very clean and easy to navigate. But**bleep** fix your apps. The desktop app crashes on me two or three times a day, and I have to dig through the task manager and close the 2-4 background processes...

  • Newbie
  • I love Spotify, the library is great and the app is very clean and easy to navigate. But**bleep** fix your apps. The desktop app crashes on me two or three times a day, and I have to dig through the ...
  • MafeG
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Desktop
    Developer
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple unavailable songs

PlanFreeCountryEngland, United Kingdom Device(iPhone XR)Operating System(iOS 14.7.1) My Question or IssueMultiple songs have become unavailable for me and when I check with other friends they all have the songs available for them, this is all suddenl...

  • Casual Listener
  • Plan Free Country England, United Kingdom  Device (iPhone XR) Operating System (iOS 14.7.1)   My Question or Issue Multiple songs have become unavailable for me and when I check w...
  • Ver
  • Spotify Legend
  • 300 Views
  • 3 replies
  • 0 likes
  • Other
  • 300 Views
  • 3 replies
  • 0 likes

Superuser Contribution Report fraud

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to report that the artist named: 'massage music' has inside that name lots and lots of...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...
  • DanShawMusic
  • Regular
  • 2864 Views
  • 4 replies
  • 0 likes
  • Other
  • 2864 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Echo Connect

Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend. The old device shows up in Spotify like "Küche)(&(/%/=/)=(&(%" now (see attached picture). I logged every devi...

  • Music Fan
  • Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend.  The old device shows up in Spotify like "Küche)(&...
  • Ver
  • Spotify Legend
  • 3616 Views
  • 31 replies
  • 1 likes
  • Connect
  • 3616 Views
  • 31 replies
  • 1 likes

Solved!!Superuser Contribution Album cover art not showing on Instagram stories

PlanFree Devices(Huawei Mate 20 Lite, Samsung)Operating System(Android) Hi! The album cover art for some of my music is not showing on Instagram stories I've tried posting my music on Instagram stories their "music" sticker function, but recently the...

  • Casual Listener
  • Plan Free   Devices (Huawei Mate 20 Lite, Samsung) Operating System (Android)   Hi!   The album cover art for some of my music is not showing on Instagram stories   I'...
  • Ver
  • Spotify Legend
  • 7821 Views
  • 6 replies
  • 0 likes
  • Other
  • 7821 Views
  • 6 replies
  • 0 likes

Solved!! [Community][Social] Recommend a Mike & Ike AD rewrite so it actually suits a music-streaming service

Hello Spotify and community, I am proposing an AD rewrite idea and would love to hear your thoughts on how it may or may not improve Spotify. I recommend a Mike & Ike AD rewrite so the AD actually suits a music-streaming service and not a ... Beeb .....

  • Newbie
  • Hello Spotify and community,      I am proposing an AD rewrite idea and would love to hear your thoughts on how it may or may not improve Spotify. I recommend a Mike & Ike AD rewr...
  • Jose_M
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Social
  • 501 Views
  • 1 replies
  • 0 likes

About hifi

So I've read some rumors around the web about the lossless audio quality, and i can't say for sure but must places said its gonna be in additional price, well im not from usa so i kinda have problem with some songs not being playable and if they gonn...

  • Newbie
  • So I've read some rumors around the web about the lossless audio quality, and i can't say for sure but must places said its gonna be in additional price, well im not from usa so i kinda have problem ...
  • 1013 Views
  • 0 replies
  • 5 likes
  • music
  • 1013 Views
  • 0 replies
  • 5 likes

Superuser Contribution Instagram link shows wrong cover art

PlanPremiumCountryBelgiumDeviceOn every deviceOperating SystemAndroid My Question or IssueWhen first shared my new podcast episode called ‘The Donor’ I uploaded the wrong cover art picture. (My name spelled incorrectly, stupid I know) When I changed ...

  • Newbie
  • Plan Premium Country Belgium Device On every device Operating System Android   My Question or Issue When first shared my new podcast episode called ‘The Donor’ I uploaded the wrong cov...
  • Xenia
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Car] Every track is listed as Track 1

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • django101
  • Casual Listener
  • 1913 Views
  • 18 replies
  • 2 likes
  • Car
  • 1913 Views
  • 18 replies
  • 2 likes

Superuser Contribution Cannot skip on song results

When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it does nothing. That's a nice feature for some users ...

  • Regular
  • When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it ...
  • MafeG
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 1 likes
  • BB10
    Boxee
    Connect
    Denon
    Logitech
    music
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Symbian
    TV
    WD
    WP 8
  • 408 Views
  • 1 replies
  • 1 likes

Google Home And Spotify

Well… I use Spotify on my google mini normally to fall asleep to. But something strange happens. After I tell it to play music then put a sleep timer on it I start falling asleep then a couple minutes later it stops. I ask it to resume then it plays ...

  • Casual Listener
  • Well… I use Spotify on my google mini normally to fall asleep to. But something strange happens. After I tell it to play music then put a sleep timer on it I start falling asleep then a couple minute...
  • 235 Views
  • 0 replies
  • 0 likes
  • Connect
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Loudness Normalization? Songs are reading louder than -14LUFS

I've measured the LUFS on a handful of songs on the Spotify desktop app using the Loudness plugin in Logic and also Izotope's Insight 2, and they are reading at -10LUFS, -12LUFS etc - see attached screenshot. I thought Spotify would normalize them to...

  • Casual Listener
  • I've measured the LUFS on a handful of songs on the Spotify desktop app using the Loudness plugin in Logic and also Izotope's Insight 2, and they are reading at -10LUFS, -12LUFS etc - see attached sc...
  • o_mestre
  • Music Fan
  • 2172 Views
  • 4 replies
  • 1 likes
  • Other
  • 2172 Views
  • 4 replies
  • 1 likes

Superuser Contribution Podcast episodes randomly disappear

PlanPremiumCountryUSADeviceLG G8 thinQ, PS4Operating SystemAndroid 10, PS4 My Question or IssueI recently started listening Not Another DnD Podcast, and am currently on episode 7 from March 2018. Sometimes on the podcast page there will only be episo...

  • Newbie
  • Plan Premium Country USA Device LG G8 thinQ, PS4 Operating System Android 10, PS4   My Question or Issue I recently started listening Not Another DnD Podcast, and am currently on episo...
  • Elena
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • Other
    PlayStation
  • 361 Views
  • 1 replies
  • 0 likes

Podcast Playback Speed for Galaxy Watch 3

Hi,Does anyone knows how to change podcast speed when using a Galaxy Watch 3 independently?Maaaaaany thanks

  • Newbie
  • Hi, Does anyone knows how to change podcast speed when using a Galaxy Watch 3 independently? Maaaaaany thanks 😉
  • 249 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 249 Views
  • 0 replies
  • 0 likes

[Desktop][Other] Spotify music when put on Facebook Video is getting muted due to a copywrite match

Facebook has muted the Spotify Music on Video I uploaded to Facebook.It says: Your video is partially muted due to a copywrite match.I've been messaging Facebook several times, but they are not fixing this and getting the audio back on for the Spotif...

  • Visitor
  • Facebook has muted the Spotify Music on Video I uploaded to Facebook. It says: Your video is partially muted due to a copywrite match. I've been messaging Facebook several times, but they are not f...
  • 179 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 179 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast episode list started to behave weird

PlanPremiumDeviceMoto G6+Operating SystemAndroid Pie My Question or IssueRecently these 2 issues started and now they are constant and very annoying. Removing and reinstalling the app didn't solve the issues. 1) When scrolling through the list of epi...

  • Newbie
  • Plan Premium Device Moto G6+ Operating System Android Pie   My Question or Issue Recently these 2 issues started and now they are constant and very annoying. Removing and reinstalling th...
  • Eni
  • Moderator
  • 678 Views
  • 1 replies
  • 0 likes
  • Other
  • 678 Views
  • 1 replies
  • 0 likes

[All Platforms][Browse] Stop implementing fancy functions and fix the basics!

Spotify is slowly becoming a bloated mess with a lot of dumb features that no one asked for. The newest addition is voice recognition with suggestions based on the evalutation of your mood...Source: https://www.bbc.com/news/entertainment-arts-5583965...

  • Regular
  • Spotify is slowly becoming a bloated mess with a lot of dumb features that no one asked for. The newest addition is voice recognition with suggestions based on the evalutation of your mood... Source...
  • -StigtriX-
  • Regular
  • 621 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Browse
  • 621 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Opinions on Podcasts

Just a place to discuss opinions on podcasts. Do you like them? Hate them? What are your favorite podcasts? Least favorites? How do you think Spotify should handle podcasts in the future?Personally I find podcasts to be overhyped. I keep on getting a...

  • Roadie
  • Just a place to discuss opinions on podcasts. Do you like them? Hate them? What are your favorite podcasts? Least favorites? How do you think Spotify should handle podcasts in the future? P...
  • Eclipse_31
  • Roadie
  • 3496 Views
  • 32 replies
  • 4 likes
  • Podcast Discussion
  • 3496 Views
  • 32 replies
  • 4 likes

[Android] spotify starts on home stereo full volume autonomously

Spotify starts on home stereo full volume autonomously, has happened twice now. Only solution is to keep it on but one time (not one of the two times but immediately following the the second time) it bumped the volume to full while listening at a low...

  • Visitor
  • Spotify starts on home stereo full volume autonomously, has happened twice now. Only solution is to keep it on but one time (not one of the two times but immediately following the the second time) it...
  • 192 Views
  • 0 replies
  • 0 likes
  • Android
  • 192 Views
  • 0 replies
  • 0 likes

[iOS][Other] 30 minutes ad free music

a few months ago, Spotify was working fine and i was getting about 20 mins instead of 30 mins of ad free music. this really didn't bother me until i started getting no ad free music after i was told that i would get 30 full minutes of it. i'd get the...

  • Newbie
  • a few months ago, Spotify was working fine and i was getting about 20 mins instead of 30 mins of ad free music. this really didn't bother me until i started getting no ad free music after i was told ...
  • 441 Views
  • 0 replies
  • 1 likes
  • iOS
    Other
  • 441 Views
  • 0 replies
  • 1 likes