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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1628 Views
  • 16 replies
  • 6 likes
  • Other
  • 1628 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17600 Views
  • 8 replies
  • 1 likes
  • Other
  • 17600 Views
  • 8 replies
  • 1 likes

Spotify app on LG webOS TV doesn't play songs

PlanPremiumCountryVietnamDeviceLG OLED CX TVOperating SystemwebOS 04.30.61 My Question or IssueI cannot play any songs on Spotify app on LG TV. I logged in, the app shows songs, playlists, but when I click play, nothing happens. Latest Spotify app ve...

  • Newbie
  • Plan Premium Country Vietnam Device LG OLED CX TV Operating System webOS 04.30.61   My Question or Issue I cannot play any songs on Spotify app on LG TV. I logged in, the app shows son...
  • 499 Views
  • 0 replies
  • 3 likes
  • Connect
    music
    Other
    TV
  • 499 Views
  • 0 replies
  • 3 likes

Superuser Contribution Device selection for playback not working properly

PlanPremiumCountryCanada DeviceAndroidOperating SystemPixel 3 My Question or IssueI used to be able to switch device playback easily but tapping on the speaker icon, and selecting which device I wanted (ie. "This device", or a nearby bluetooth speake...

  • Regular
  • Plan Premium Country Canada  Device Android Operating System Pixel 3   My Question or Issue I used to be able to switch device playback easily but tapping on the speaker icon, an...
  • Dian
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Other
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Web] 'See all' after search shows blank tracks list

PlanFreeCountrySpainDeviceDesktop, WebOperating SystemWindows 10, ChromeMy IssueAfter typing a search text the first four main results are shown under 'Songs' title. The issue comes when clicking See all button on the right, where a blank tracks list...

spotify_issue.jpg
  • Casual Listener
  • Plan Free Country Spain Device Desktop, Web Operating System Windows 10, Chrome My Issue After typing a search text the first four main results are shown under 'Songs' title.   The is...
  • Dian
  • Spotify Legend
  • 436 Views
  • 5 replies
  • 3 likes
  • Other
  • 436 Views
  • 5 replies
  • 3 likes

[Android][Browse] About Spotify Mi phone user bottom navigation bar immersion adaptation problem

Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaomi's MIUI system is not immersed in adaptation, resulting in a big black bar, w...

  • Casual Listener
  • Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify. The navigation bar at the bottom of Xiaomi's MIUI system is not im...
  • 153 Views
  • 0 replies
  • 0 likes
  • Android
    Browse
  • 153 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Other] Show display of songs through tv, whilst listening through another device

am I able to play Spotify through my phone but show the album cover on my tv screen without the sound switching my tv?

  • Newbie
  • am I able to play Spotify through my phone but show the album cover on my tv screen without the sound switching my tv?
  • AndresM
  • Spotify
  • 648 Views
  • 1 replies
  • 0 likes
  • Other
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay skipping over an episode

PlanFreeCountryUS DeviceiPhone 8Operating SystemiOS 13.7 My Question or IssueWhen listening to a podcast, after the first episode ends, it's skipping right to episode 3 instead of episode 2. Autoplay is on.

  • Visitor
  • Plan Free Country US   Device iPhone 8 Operating System iOS 13.7   My Question or Issue When listening to a podcast, after the first episode ends, it's skipping right to episode ...
  • AndresM
  • Spotify
  • 102 Views
  • 1 replies
  • 0 likes
  • Other
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bot adds to collaborative playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA bot is adding content to a collaborative playlist. I've deleted its additions. I think Spot...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A bot&n...
  • Dian
  • Spotify Legend
  • 2553 Views
  • 5 replies
  • 6 likes
  • music
  • 2553 Views
  • 5 replies
  • 6 likes

Superuser Contribution You Should Have Access To Support

There is no way to get support from Spotify that I can find.I chatted with support the last time and they were able to make it seem like my problem was solved, but it persists. I purchased a 30$ gift card in Canada and I have been unable to add it to...

  • Visitor
  • There is no way to get support from Spotify that I can find. I chatted with support the last time and they were able to make it seem like my problem was solved, but it persists. I purchased a 30$ gi...
  • Vasil
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local songs greyed out on PC but active on phone

PlanPremiumCountryUKDeviceiPhone 11Operating SystemWindows 10 My Question or IssueI had .mp3 files placed in the music library folder on my old PC. Keep in mind these files are synced to my phone and I downloaded them for offline use. Now I have a ne...

  • Regular
  • Plan Premium Country UK Device iPhone 11 Operating System Windows 10   My Question or Issue I had .mp3 files placed in the music library folder on my old PC. Keep in mind these files a...
  • Vasil
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filter is not applied/Rotating screen removes filter

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid ver. 12 My Question or IssueFrequently filters displayed at the top of a podcast page are not being applied. It seems many actions can remove the actual filter, while retaining the claim that t...

  • Regular
  • Plan Premium Country US Device Pixel 3 Operating System Android ver. 12   My Question or Issue Frequently filters displayed at the top of a podcast page are not being applied. It seems...
  • Dian
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • music
  • 152 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile] Put back shuffle and repeat buttons

On mobile, where repeat and shuffle buttons were, there's now like and hide buttons. If I'm playing music from my own playlist, I almost definitely don't want to hide it, and if I wanted to like it, I would have already. However, I frequently want to...

  • Casual Listener
  • On mobile, where repeat and shuffle buttons were, there's now like and hide buttons. If I'm playing music from my own playlist, I almost definitely don't want to hide it, and if I wanted to like it, ...
  • Mia-b-aiM
  • Casual Listener
  • 701 Views
  • 2 replies
  • 1 likes
  • Mobile
  • 701 Views
  • 2 replies
  • 1 likes

Spotify Links

why do links of the same song appear differently when created by different accounts?

  • Newbie
  • why do links of the same song appear differently when created by different accounts? 
  • Taylith
  • Community Legend
  • 178 Views
  • 1 replies
  • 1 likes
  • 178 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play/brows artist downloaded like old spotify version

New version cant view song/album downloaded via artist browsing. You view it by album but can't play it all album. You always need data to brows artist. And if you want to play song as shuffle from artist it will play even a song you don't like. That...

  • Newbie
  • New version cant view song/album downloaded via artist browsing. You view it by album but can't play it all album. You always need data to brows artist. And if you want to play song as shuffle from a...
  • Vasil
  • Moderator
  • 136 Views
  • 1 replies
  • 1 likes
  • 136 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Search] Search Engine vs. Episodes

Hello, as a long time Spotify user I have some thoughts about how the search engine works.For example, I enter a phrase: "The **bleep** Wears Prada - Watchower", there is no band, no music - only podcasts. This is one of many examples. By going to th...

  • Regular
  • Hello, as a long time Spotify user I have some thoughts about how the search engine works. For example, I enter a phrase: "The **bleep** Wears Prada - Watchower", there is no band, no music - only...
  • Kiril
  • Moderator
  • 289 Views
  • 1 replies
  • 1 likes
  • Search
  • 289 Views
  • 1 replies
  • 1 likes

Superuser Contribution Events with Spotify

Hello good bart!My name is Geovane Bento and I have been working as a Phonographic Strategist here in Brazil for over 25 years creating new projects for record companies and artists.I would like to know about the possibility of holding a workshop in ...

  • Roadie
  • Hello good bart! My name is Geovane Bento and I have been working as a Phonographic Strategist here in Brazil for over 25 years creating new projects for record companies and artists. I would like ...
  • geovanebento
  • Roadie
  • 258 Views
  • 2 replies
  • 0 likes
  • Other
  • 258 Views
  • 2 replies
  • 0 likes

Advert banner on premium subscription

PlanPremiumCountryUK As you can see below, despite having premium, I'm being served up a gigantic advertisement that takes up 1/3rd of my home page at a time. How can I get rid of this? Why am I being advertised at if I'm premium?

advert free.jpg
  • Roadie
  • Plan Premium Country UK   As you can see below, despite having premium, I'm being served up a gigantic advertisement that takes up 1/3rd of my home page at a time. How can I get rid of this...
  • 318 Views
  • 0 replies
  • 0 likes
  • Other
  • 318 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution App keeps changing "Current Device" while in car

I have a Samsung, however whenever I'm driving the app will continuously change the "current device" to IPhone. This cuts out my music, and makes it skip songs or rewind on its own and at random. The app will go to a completely new Playlist or radio ...

  • Newbie
  • I have a Samsung, however whenever I'm driving the app will continuously change the "current device" to IPhone. This cuts out my music, and makes it skip songs or rewind on its own and at random. The...
  • Dian
  • Spotify Legend
  • 1256 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Samsung
  • 1256 Views
  • 1 replies
  • 0 likes